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Review №1

Sam and his team are great! They’ve worked on 2 of my land cruisers so far and do good work at a reasonable price. The communication throughout the process is great. When my truck wouldn’t start on their lot after the work was done they even lent me tools so i could get it running again. Top notch shop! I’ll be back for future exhaust needs.

Jo
Review №2

Always a pleasure to work with the Quick Muffler folks. Booking appointments is easy. Very friendly service. Prices are quoted up front. No “surprises”during the job. Good quality. Finished on time. Most of my cars are vintage - so it takes a special touch and care to rebuild exhaust systems. They’re my first call.

Ro
Review №3

Quick Auto & Exhaust did a great job on my truck. The staffs very friendly and fast service. It was my first time there, but not my last. Great experience

Di
Review №4

Great Personality Of Staff,But When I went and had a simple piece of pipe fixed on my muffler, I was driving home and the car became loud as all get out I,The next day I was on my way back to them and I was pulled over for excessive noise and I had explained that I was on my way back to the shop to get it fixed.... Well I got a ticket car impounded and yesterday when I got it out I had taken it (by tow truck) to another shop and they said,that they installed a little short of a pipe and when they welded it they had to pull it which stretched the flex pipe and caused it to break at weld........

Te
Review №5

I dont think Ive ever dealt with a shop that was so friendly and professional. Dropped my truck off for an exhaust leak and was told it may be the beginning of the following week before it was completed. 2 days later and it was done! Id take any of my vehicles back this place. I Highly recommend this buisness.

Bi
Review №6

I had a proformance upgrade done to the exhaust of my BMW. The staff was friendly and efficient! Price was an extremely good deal! If I need more work done Ill definitely be back!

Ri
Review №7

Man I can’t say enough good things about these guys, first off they didn’t get annoyed by me because I think I showed up trying to squeeze my truck in for out of the five days that week. We juggled a few different options, finally finally decided what I wanted. Couldn’t ask for a better quality and now my truck sounds amazing. Highly recommended.

Et
Review №8

I have had two cars worked on by them. They have done a great job one both! Highly recommend.

Bl
Review №9

Sam was very professional and inspected my car. I would go back for more and would recommend to anyone

Ja
Review №10

Sam and team took good care of my needs!Highly recommended!

V
Review №11

Great experience! I’m always nervous going into auto shops but, this place and staff are AMAZING. My car runs better now than when I first bought it! Definitely will go back and will send everyone I know to this location.

St
Review №12

Max and Sam provide great customer service. I have been to Quick Auto for a catalytic converter and multiple oil changes.

Jo
Review №13

A+ Experience. Honest service with an honest smile

Ja
Review №14

These guys rock! Same day service with optimal service and results! I highly recommend!

Te
Review №15

Made me feel like a happy camper, also showed me the meaning of their slogan. Ive been passing this shop for two and a half years never thinking one day I would need their services.i was over in Marshall county, chapel Hill transporting a client to his eye doctor appointment with a loud muffler so imbarrised completed the trip. Tried to find a shop NO muffler shop in chapel Hill so I remembered I know where to go. Note now this is the only time I have to get this fixed, I to be in another county @ 8 am sharp to pick up my first client in the morning and its 3:30 pm now. I got to be at a clients house at 4:30 to 8:30 tonight. I got to the clients home at 5:15. With a new muffler. GOD IS MY favorite and best helper.

Su
Review №16

Took my truck there to get a flow master installed. These guys are great...Super good service and timely work...Very friendly staff to top it off! I would recommend anyone getting work done to give them a call.

Cr
Review №17

Super friendly, efficient, and will definitely return! Thank you for your awesome customer service!!!

Pa
Review №18

Great local shop down in Franklin, honest and very courteous. Use them and support local business!

Jo
Review №19

Fast and very friendly staff.

An
Review №20

Got front brakes done but still was squeezing so I took it somewhere and ended buy more breakers pads. Need more work but I will not take my van to them again

Ke
Review №21

Had another shop tell me Id need to spend $1,800 to fix my catalytic converter. These guys actually looked at it instead of just checking computer codes and noticed it was a couple of loose bolts. They tightened them up and said no charge. This is a great business. Highly recommend.

Ja
Review №22

Very friendly and honest people who fixed the issue and and went the extra mile to make sure my car would pass emissions!

Je
Review №23

I used Quick Auto & Exhaust for the 1st time last week. I had a good experience. Sam & Oscar were friendly and professional. They gave me a great breakdown of the work needed for my wheel bearing, and fixed the problem.

J
Review №24

Out of all the places I took my most previous car to get it checked out, they called me the next day after dropping of my barely running car to tell me my catalytic converters were completely blown, most likely from the failed removal of an O2 sensor of which another shop had done shotty work. The manager Max didnt even charge me for the diagnostic.Push came to shove, and I ended up leaving the car there a bit longer than I should have while I put together the money to buy another car. I called them last week to see if they still even had it, and they did, safe and sound. I got my things and signed the totaled car over to them because they did me SO right. I will be sure to send everyone I know their way if they ever need help with exhaust work, or even general maintenance, because I know these guys are going to do the right thing.After the way Max and his employees treated me, I have faith in the small town mechanic again, after having lost it with my first two encounters with my O2 sensor problem. I realize now that maybe sending a positive review on Google would help them better than the word of mouth. These guys are definitely worthy of my time, as they gave me their time in the most honest fashion.Thank you again Max. I will never forget the exemplary service.

Ja
Review №25

Ive been here 3 times now and Ill keep going back. They deliver fair and honest work and understand how important it is to build a relationship with their customers. Thats why Ill keep going back whenever I need any exhaust work done, and I know itll be done right.

Mi
Review №26

This is the ONLY exhaust shop I will use. I say this as a licensed and practicing ASE master certified Mechanic.

Se
Review №27

I have a 2005 Honda Civic EX, it had a problem with the two oxygen sensors being slow to respond and the catalytic converter, Quick Muffler replaced all three parts Ive not had a problem since they were very fast very professional I highly recommend this company to anybody in need of help or modifications with any exhaust component.

Da
Review №28

This shop is a gem located in the heart of Franklin. Straightforward and know their business well! So glad 2 other shops blew me off for 2 weeks so that I had the opportunity to have this shop do the work. I was treated well and all around some really good customer service. 5 stars!

Jo
Review №29

I love these guys! They do quality work at a fair price. They are our go to for brakes, A/C, serpentine belts, and exhaust stuff.

Je
Review №30

These guys are amazing. I have taken two vehicles there with exhaust related problems and they had me back on the road in no time. Fair pricing too. When I an ready to have the exhaust customized on my 70 Challenger, this is the only place I will bring it to

Ju
Review №31

These people are really good on there work,I would recommend everyone to use there service, My car was getting fail on Emission I was really frustrated then someone told about them and they did the magic. Max is really good.

Mi
Review №32

Honor, integrity, and hospitality all in one very pleasant situation given that Sam worked me in on very late notice.

Ad
Review №33

I was able to quickly have a catalytic converter replaced today. I have used these guys in the past and they always do an excellent job!

Be
Review №34

Quick & easy. The staff was really nice and professional. I’ll definitely be back!

Co
Review №35

Do not trust them with appointments, and dont assume they will communicate with each other.Went in yesterday for an oil change, they were busy so the guy scheduled me for 9 am this morning. I clearly communicated that my truck would be parked across the street and that I would just drop off the key in their box and walk to work. I did exactly that. I walked back on my lunch break to pick it up, truck was parked in the same spot, key still in the drop box. No oil change. I was on the schedule but they completely disregarded everything I talked with them about the day before. Very frustrating as a repeat customer and a total waste of time.

Ro
Review №36

Great results in a very timely manner. Would highly recommend!

Je
Review №37

Excellent staff. Friendly and helpful. They charged me a very competitive price to properly affix chrome exhaust tips on my classic truck. I would recommend them for exhaust needs everytime!

RO
Review №38

If you decide to go to this particular exhaust place, did you making a step in the right direction. Ask for Sam that man is awesome!??

Ti
Review №39

I had a fantastic experience at this shop. They took me in with no appointment and got me back on the road in an hour or so. The owner was very communicable which I appreciate. The prices were good, and I even came back for an additional service later that week. I will definitely come back here for more work.

Cr
Review №40

Quick service,,great prices..

Ma
Review №41

Max, Dallas, and the guys at Quick Auto are a pleasure to work with. They provide you with what your car needs and don’t sell you what you don’t need. This honest approach makes you want to do business with them. I have several cars that they service and their courtesy, advancements in technology, and care for my vehicles come with peace of mind. If you are looking for a place where you or your car are not just a “number” give these guys a call. They won’t disappoint.

Ca
Review №42

I had called on the phone and got a estimate about two months ago and then a friend of mine asked if we could maybe get a discount if we both went in so I called and was then told they couldn’t do what I wanted and estimated $100 higher than original. I was confused and asked why it had gone up and was treated me with sarcasm and disrespect about getting a second estimate. I have dealt with this shop before and had great service but this was unacceptable and rude.

Da
Review №43

Outstanding staff. Polite, friendly and informative. Fixed muffler heat shield in about 5 minutes. Thank you for the great customer experience.

Ry
Review №44

I took my car in for a simple flex pipe replacement. The repair was done properly but after having shopped around to have the other side repair I found that they severely overcharged for that replacement. I paid $406 before taxes and have found several other shops that will do it for $160 to $180. That would have been $812 before taxes had I let them do both sides of the car. I guess they charge a premium for those Saturday hours or they size up their customers based on what your driving. Buyer beware.

Ke
Review №45

Great place, honest and quick. We were in the area on vacation and had a ad wheel bearing and took our vehicle in on a Saturday morning and they took it for a testdrive and confirmed my suspicion, gave me a quote and told me it would be done by Monday at noon, received a notice about 11am, saying it was finished. The cost was even cheaper than we were quoted. Very happy with our experience.

Jo
Review №46

Have been using Quick Muffler for years for all of my exhaust needs as well as various general repairs. Max and his crew have always been incredibly accommodating and professional. They have gone above and beyond to ensure that all of my various issues Ive experienced have been addressed. They are thorough in explaining exactly what should be done and what my options were, and they dont push any unnecessary repairs on you. Prices are fair. Highly recommend!

Ga
Review №47

This is the only shop i go to when I need exhaust work done. This is my second truck they have made sound AWESOME. I send my friends and coworkers there any everyone one is thrilled. Keep up the great work!

Ka
Review №48

Filled up my tires for free and very fast! So thankful for their kind service!

Br
Review №49

Had a crack in my exhaust manifold. They had a new one on in no time! Truck runs and sounds great now, great service and reasonable prices!

Ro
Review №50

Excellent service and honest pricing

Ho
Review №51

After the exhaust shop I had used for years closed due to owner retirement, I was searching for a honest, reliable, and reasonably priced place to complete a repair. After getting a ridiculously high estimate at another shop, I visited Quick Auto and Exhaust. Max and his team were able to custom make the piece needed for the repair without replacing the catalytic converters. They were able to offer quick turnaround at a reasonable price. I am extremely pleased and will be back for any future needs. Highly recommended!

Mi
Review №52

Thanks for fixing up my hot rod Caddy again. Honestly, I dont see how they get so much work done in that small garage, but they do it without cutting corners, and I am pretty picky about my vehicle maintenance. I was one of those guys that said I would never let someone other than me work on my car when I was younger, but, since I hit my 50s, I just dont want to crawl under it anymore. I know I can trust QAE to do it right.

Sa
Review №53

I have got my work done there 2 times... Both times being very good experiences. I was satisfied with the finished product. Heavily recommend getting your work done here.

Da
Review №54

Fantastic experience with this shop! Max was helpful and friendly. They worked me in as a last minute call on a busy day. Fair pricing, quality work. Timely and efficient. Highly recommended!

Ka
Review №55

I cant believe I never left a review. This is for service done to my car last year. I took it in for an oil change, and they wanted to keep my car overnight which should’ve been my first red flag, but I agreed due to the low cost of the oil change (Now know that’s also a red flag). I got my car back from them the next day and got about five miles down the road and oil started spraying onto my windshield and smoke came from my engine. When I called the tech that did my oil change said “that’s weird. We had another Kia do that last week”. I thought that was pretty weird too, so I contacted the owner. They took no accountability for the fact that my car was in perfect condition when it was brought to them and left in worse condition. I should’ve checked my miles to make sure they weren’t driving my car around. They quoted me over $200 to fix the problem, but I wasn’t going to let them touch my car again. Took it somewhere else and they quoted me $120, so I let them do it at Gateway. If you like your vehicle, I would suggest going somewhere else. My car has never driven the same since and now has persistent oil leak problems that haven’t been solved. I’m not sure what they did, but I work in auto parts so I know it was definitely not just my Kia acting up. I will never suggest this place and will never go back. An honest shop would’ve simply done the repair and been done with it, not quoted me an extra $200 to fix their own mistake. I work with plenty of auto shops and I know how they operate. Unfortunately there are just some who want your money and don’t care about creating lasting relationships with their customers. This is one of them. I would’ve believed it wasn’t their fault if I wasn’t literally driving my car back home from their shop when it started smoking and spraying oil, but that wasn’t the case. If they had even been forthcoming about it, I probably would’ve been a continued customer, but my family and I no longer go here. Go to Gateway instead, good Christian people with fair prices that believe in building strong relationships with their customers!

Si
Review №56

Had a GREAT experience here yesterday. I went in for a quote on a service and thought I’d probably need to schedule it for next week. I was shocked when they got me in right at that moment! Michael was great to work with and his techs and manager were very helpful. Will definitely come back here! -Sidnye

Br
Review №57

Was able to shorten my aftermarket Corsa exhaust on my Corvette ZR1. Did a great job

St
Review №58

Honest and fair. Didnt try to get anything more than what was needed. I would return.

Ma
Review №59

I was very happy with the prompt, courteous, and professional service I received. Its nice having a local place that really knows how to treat customers.

As
Review №60

I had an occasional exhaust rattle which I found out was due to a hangar piece coming loose. Firestone in Brentwood referred me to this shop for another look; I’m not fluent in car maintenance lingo but come to find out it was just a simple fix! I brought it in today around 4 pm and was out by 430!! Thank you Max and Chase for taking care of me!

Ch
Review №61

I had a rattle in my exhaust, and they quickly determined the issue/resolved it. I truly appreciate the flexibility they had, I dont live in the area and they found the time to get the job done.I would definitely recommend them.

Ja
Review №62

Great place. Brought my car in with an exhausted muffler. The Toyota dealership was asking for $2400 with taxes. The guy from Quick Muffler had a look at it and told me it would only cost $440 with taxes (no inspection fee vs $170 from dealership) and he had it fixed in 45 min. You can tell the people here are professional and care about their business. Good job!

pu
Review №63

Gracious, honest and kind. I needed new catalytic converter. I was out of state, completely dependent on there mercy. They diagnosed itfixed it and finished it finished it in less than an40 minutes. Highly recommend !!!!!

Ja
Review №64

Its amazing how the Wife drives our vehicle into the ground, can just barely cost back into this location just before it collapses beneith her and some how these guys make it last a whole year other. Alas, our vehicle is now obsolete and instead of charging us to put a bandaid on a broken leg like most other mechanic shops would have we were actually instructed to cut our losses this time and put the funds toward acquiring another vehicle.

Hu
Review №65

Tried to call over the phone and schedule an appointment. Whoever I spoke to provided no assistance whatsoever and told me I’d have to call back later. I called multiple times later through out the week and no one answered the phone.

Ka
Review №66

Great service and prices. Finished with my car in about an hour and its running good as new again. Ill definitely be back!

Ca
Review №67

These guys are top notch! We struggled to find an honest mechanic we could trust, but we have found one now with Quick Muffler. Dont let the name fool you, they do just about everything except tires. They did recommend a tire place for us when we needed those and they did a great job too!

Co
Review №68

Great place and great guys got my issue fixed fast and fair

Wi
Review №69

I was overwhelmed with the awesome customer service on the phone and in person this company has. They were very professional and courteous and did an awesome professional job on my car. Would highly recommend and I will be back again.

Ke
Review №70

Quick Auto and Exhaust is my now go to place for all my auto exhaust issues. The customer service was exceptional. The work was quick and professional. I like that they guaranteed all their work and make sure you I was satisfied.

Ku
Review №71

Max & his crew continue to accommodate, deliver and make it possible for me to seriously enjoy my ride. In addition to his numerous other customers - I always feel like a priority. So grateful to have found Quick Auto... they have my loyalty for as long as I reside in TN

Se
Review №72

The owner and staff were so kind and helped me out big time.

Pa
Review №73

Best deal in town and great guys to work with

Ja
Review №74

Rare to see this kind of service - had a baffler go bad in a muffler they installed a year ago - and they replaced it without question. That’s how you earn customers for life! Super proud of this shop. Love watching local businesses thrive by doing things right and by doing the right things.

Ta
Review №75

Had a great experience with Quick Muffler. Max was friendly and professional. They got me right in and back on the road in no time at a very reasonable price. This shop doesn’t just do mufflers, they can handle work of all kinds.

Br
Review №76

Great work everytime!!!

Na
Review №77

Great service, great work and decent price. This is my second experience with this low-keyed shop and I have nothing but praise!

Hu
Review №78

This is one of if not the most professional and well run muffler shops I’ve ever been to. Their work is spectacular, and they went above and beyond for me. The cost is a bit more than your run of the mill Nolensville Rd hack-it-together joint, but you truly get what you pay for. I sent my beloved antique BMW there and will be sending all of my cars to Max going forward, along with extending a strong recommendation to any friends needing exhaust work in the future.

Ta
Review №79

My co-worker recommended this place and he was absolutely right. The staff is professional and friendly and they did a great job fixing my car. Great experience!

Be
Review №80

Great guys and speedy service even when busy. Stop by and see Dallas and the crew. They even welded up a muffler I brought in and had it perfect within an hour. Will be back for any future needs.

Le
Review №81

Its hard to find a quality, honest mechanic when youre a young, single woman. These guys have always done great work for me and been honest (once they even sent me to someone else so I could get the work done cheaper), and I appreciate that so much. These guys are always my first pick for auto work in Franklin.

Fi
Review №82

Fair and reasonable. Honest and quick. If you fear taking your car to a mechanic, you can put your fears at ease. The owner of this small business will take care of you.

Cr
Review №83

Great service quality work

Ra
Review №84

He’s great! Had service at this place staff were very knowledgeable and kind. The service i got here that have been very pleased.

en
Review №85

This will be my workshop of choice as long as they remain fair and professional as they are. They replaced cat and o2 sensor in my Cadillac for 1/3 of dealership price. 1 year later no issues. Had some noise issue in front wheel with my other car and they had a look. Max said they don’t see anything wrong mechanically and advised to take it elsewhere for rotation and balance. Didn’t took a $ because they didn’t fix a thing. I took it to firestone for rotation and noise is gone. Recently my car had sudden RPM jumps and battery died. Max suggested changing battery for stronger and so far rpm issues are well gone !!!! They are fair and honest so I will keep my business with them and recommend to friends.Pawel

Ti
Review №86

Quick auto took great care of me from beginning to end, thank you for the awesome customer service and the fair price - Ill definitely be returning here instead of other shops in Franklin. Quick auto won me over.

Sh
Review №87

Ive had several people recommend Quick Auto and Exhaust to me, and I can see why. They were really quick to work on the problem and when they found that a cheaper option would solve my problem they went with that instead of the original plan. They definitely earned a repeat customer.

al
Review №88

Great service and fair prices. It is a good feeling when you can trust that you are only getting repairs that are really needed.

Sa
Review №89

Friendly staff and great service for the money.

Al
Review №90

Very fair price. obviously knowledgable and experienced staff. good place.

Be
Review №91

Friendly staff, great service, good value for the money. One of the least expensive full-synthetic oil changes around!

da
Review №92

Great knowledgeable staff, fair prices and fast work.

Cl
Review №93

Tim and Max had fixed some exhaust problems on a couple of my high-mileage cars when I realized they did general auto repairs. After that I had them replace starters, fix EGR tubes, and perform many other repairs on my small fleet of aging autos. They have excellent mechanics, reasonable prices, and they treat you well. I highly recommend them!

Ja
Review №94

The workers are a group of very experienced individuals that do great work!

Ta
Review №95

Quick Auto Is a great place to get your car serviced. Dallas and his team are great to work with and very fair in pricing and attention to detail!

Be
Review №96

Took my 80s BMW 325is there to get headers welded on. When I went to go get emissions tested, I realized they stole the catalytic converter. Great welds but still theives.

Jo
Review №97

Got me in and out quick,honest and up front with everything that needed to be done and no upsales,max and the rest of the staff felt like family,i will be back

jc
Review №98

These guys do a really good job....i had them dual out my 2013 F150, the welds are very clean and the tips are perfectly straight....they took the time to actually measure before welding, not just eyeball it like most shops.....thanks guys

Re
Review №99

Recommended by a friend. Took my car in for brakes. They quoted me $760- said my rotors needed to be replaced. Took it to Firestone for a second opinion and they said the rotors were fine. Only cost me $300 to resurface them and replace pads all around. Really glad I avoided getting ripped off by these guys.

Bl
Review №100

The service was fantastic, I visited them because I have problems with my car and I thought was transmission. But when they reviewed my car they found the problem and fixed immediately. I am very happy

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