Alex(?) And the team did an awesome job!William even came out and introduced himself as well! I think this location has an awesome, knowledgeable, efficient team. I will definitely return for more service.
I have used this location for oil changes, state inspections, and regular maintenance routines. I have used them for years and will continue using them for years to come. They are terrific at their work! Highly recommend.
Went here for an inexpensive, simple oil change. I was overcharged for shoddy work. Soon after the oil change, I noticed oil leaking from my engine. I went to a trusted repair service where they had to redo the entire oil change because the oil cap was nearly falling off and spilling oil.
Anthony, Benjamin and Kyle did an excellent job today on my car. Professional, kind, considerate and very knowledgeable in their craft. Their customer service skills were exemplary. Will most defiantly use again. Thank you
They were very friendly and quick quality work they did for me. Tyler was super helpful and Im def coming back to this location for further services
The guys were super chill and quick, however they didn’t place the sticker with the next oil change mileage on my car which is a big part of getting an oil change. Now I have to keep the big piece of paper of when I got the oil change done. Would’ve given them 5 stars if that hadnt happened.
Great customer service and even better price!
Friendly awesome service, not pushy on the sales at all.
Awesome place to get your oil change or just to service your vehicle. Professional and friendly people.
Knowledgeable, respectful and great outcome.
Awesome service. I Got a tune up and an oil change. My 30 yr old car running like brand new.The guys gave me awesome service as well. Especially Emilio, they were super patient and helpful about getting my car into good and running condition. I will definitely be back! 5 stars!!
They were under staffed and still provided excellent costumer service. The wait time was shorter than expected. I will be returning for regular oil changes.
Excellent customer service and did a outstanding job!!!!
They were pretty busy when I went by the first time but got me in when I came back the second. It took a little while longer than I hoped but the work got done.
Went in for a vehicle inspection, did not have to wait. Service was great in and out the door in 15-20 minutes.Have been using this Jiffy Lube for at least 10 years. Good quality service.
The Jiffy Lube off Mccart is very thorough and has fast service. The mechanics are very knowledgeable and I love the fact that they also vacuumed my car and washed my windows too!
Anthony and his staff to go the extra mile to keep the customer safe AND happy.
Friendly service and didnt take a long time for the service. Thanks guys for your service .I will recommend to others.
Because I couldnt have the service that I wanted done at another establishment (another story for another review), I came here. The folks here were fast with their work and friendly. One of the team was even curious about the book I was reading because he wants to read more. Never had that happen at an automotive place before. As a teacher, I was really favorable impressed.
Its a better experience this time around
I paid for a tune up only to find out only 1 of my spark plugs were changed. Also, other services that I was told were performed never happened either. Worst experience ever!!!! Im very disappointed in the service I received today and shouldve just stuck with an oil change. I will never make that mistake again.
Employees were fast, friendly, knowledgeable, and straightforward. Ill definitely be going back!
Went in for an oil change... after I left, I heard a tremendous noise while driving down the interstate and had to pull over. They did not reattach the part of my car pictured below, as they should have after changing the oil. I was stuck at an office complex for a while while I got ahold of the manager. He did come and make my vehicle drivable again... and offered $20 off my next service with them. They ordered the part that was damaged and replaced it.There were also slick oil patches out in front of the building which I slipped on and twisted my ankle, wrist, and knee.I will not be returning to this location.
Fast service, thanks guys!
Great service, in and out, great customer service
Great service and sufficient all around! Quick and convenient! Customer Service amazingly GREAT!
Went in for state inspection. Quick and efficient. Was in and out in less than 20 minutes.
Very fast service.
Fast and very professional!
Really wish they would have gone over the things they did (oil change, wiper replacement, new battery). Being a fleet vehicle they did the most work they could get approved for without confirming with me. Company ended up getting charged over $400. Then was just handed key and told me I am good. Other locations go over the work that was done and show the oil dipstick with clean oil.Update: Owner replied, sounded concerned, and wanted to connect offline, I emailed the address provided and no response. So there you go..
Lauren has helped me twice now with both of my vehicles and she was great. The team was friendly and professional, as well. Good gang over there. Recommend.
They really know there stuff
Great group of guys and Anthony will always get you taken care of!
Took my truck in for break replacements, everyone was really kind and helpful!Nathan was great! He answered all my question and showed me personally the issue with my truck and took good care of the issue.I highly recommend this place.Thank you Nathan! You were great.
Great shop will take care of your vehicle without a doubt trust me i love my car and would do it myself if i had the tools but these guys are the next best thing if not better.
I went in for an inspection and the whole process was fast and easy. Thank you to Anthony and the other guys who helped me out! :)
Went there to get 2 vehicles inspected and they made the visit very enjoyable. All staff was extremely friendly and I was in and out quickly.
Very fast service and great people too!!
Guys came clutch with discounts and worked fast. They get 5 stars for me. But me not changing my own oil and need to change me break pads DOESNT MEAN I DONT KNOW HOW. Thats the only thing that caught my ear. But its cool.
As usual they rock...Thanks
Got my oil changed tires rotated and State inspection in one place! Friendly staff and did a great job!
Super experience. Customer for life!
LAUREN IS AMAZING. GREAT CUSTOMER SERVICE! Originally, when I came to get an oil change jesus c. (The bigger one) said he could not change it Because I did not have a dip stick. I said since when and he said “since the car was made”. His customer service was so poor and it was clear that he didn’t want to help me. His attitude was nonchalant, and the other guy had to come assist. I felt that because I was a woman he tried to get over on me and that’s a often issue that I have with mechanics. I thought that because I came to a well respected auto shop the experience would be different.After that, my experience with Lauren was great. She was so professional and courteous. She even made small talk to make me feel welcomed, and apologized for HIS behavior and applied a helpful discount. I hope they keep her around because If the standard for their customer service is anything like what jesus displayed this location is in some trouble.
Great service and great staff members! This Jiffy Lube has never disappointed me!!
This teamwork today provided excellent prompt customer service. These kind of employees make their company shine. Thank you Benjamin B, William H and Freddie K for your professionalism and a job well done.
Oil change was suspiciously fast... wife had taken the car here and told me they did it fast so I checked the oil out of curiosity and the oil was almost nonexistant. I will be taking the car again tomorrow out of my own time to see if they actually do the proper oil change.
I went for an oil change and they had me in and out in no more than 20 minutes. The were polite a professional too. Thank you guys and gal!!
Outstanding customer service. Hands down. We have gone with them for years! Now with the pandemic, they have really stepped up their game. Great employees work here!
This is the most trustworthy place to take your car for servicing. They are honest and even educate you on the upkeep required to keep you up and running good. I highly recommend this location to ANYONE needing to get their car looked at. I URGE YOU TO GO THERE FIRST. You will not be ripped off or given the run around. Professional staff and speedy service.
Anthony and the guys Provided Excellent Customer Service.
It was fast and clean and fairly reasonable.
Little pricey and the tech doing the oil change got oil all over his arm and a portion of my car. Friendly service though
Knowledge informative polite great attitude helpful fast service too.
Ive only had good experiences here; fast and to the point. A little upselling when it comes to oils and what have you, but thats everywhere, so cant really knock them for that. But definitely knowledgeable and friendly.
My time there was absolutely the best. Nathan was very professional, knowledgeable and polite. Definitely going back for future services. Would give 6 stars if I could.
It was awesome
Service at this location is SUPERB. Nathan is very personable & professional in his position. This is my second time at Jiffy Lube, and Ive yet to see a reason to go anywhere else.Thanks again Nathan.
I went to get the oil changed. They did it promptly. The employees were professional and friendly. They told me about other services that my car needed but were not pushy. They were completely open about costs.
Guys were on point as usual Cameron was very professional and so was the guy who checked me out
The mechanics were pretty understanding and they did a really good job
The service manager did a great job. He made me familiar with the company, went thoroughly over the prices and services. Inspected my vehicle thouroughly, reviewed the results and informed me of items of concern and price quotes of needed services. I passed by Jiffy Lube for a few years now always expecting it was just an oil change place but it does a lot more and I plan to return on my next needed service. There was a handful of people in the lobby but they had me in and out very quickly and where very open and honest with me about my van. Theres a mini spot for kid entertainment with little coloring books and fresh water and coffee stations as complimentary refreshments and vending machines. I usually only service my cars at their respective dealerships but my van is a cash car and had some rust on the chasis which prevented it from being able to go on the service lift at Chrysler. I was going to take it to Take 5 since they have drive through service without the lift but Jiffy Lube was closer, also had lift-less service, better prices, and covered more items in their oil change service. For lube service Jiffy Lube seems as good as the Dealerships I usually go to but better because its a lot faster and I felt they took an honest approach. They even checked for and noticed repair issues that were outside of their service menu. At checkout I was informed of a potential upcoming issue that could effect my Timing Belt and they recommended I have it taken into a full service mechanic shop for immediate repairs so I wouldnt end up in a stranded situation... for me that was priceless information because it saves me from a breakdown and Jiffy Lube had nothing to gain from informing me of that. I really appreciate the thoughtful attention they gave my old beat up van. If ever I need oil, breaks, rotations, tires, wiper blades, tune up, oil change, a/c service, fluid flush, state inspection, or just some professional service advice for my van I am going to get it here first. I am unfamiliar with the Jiffy Lube brand but there seem to be honest stand up guys at this location and they gave quick, thorough, top notch service so my first impression of the Jiffy Lube was great. They have service coupons online and I highly recommend trying them out.
Theyre quick.
Came here to Jiffy Lube for a oil change for my first time Great customer service, explained everything to me that they suggest and pricing. Even though I declined the other services I didn’t feel pressured. Informed me about coupon I would be receiving in the mail and email for future services. I will definitely come back. 👍🏻
I looked around for pricing before coming here. As before, I am not disappointed with Jiffy Lube who I have used in several states and many locations. Still a great business to have when you are too busy to do oil changes yourself. They spent more time asking me questions then it took to change my oil, oil filter and air filter. I greatly appreciate this business and its employees.
We took 2 vehicles in for state inspection on a Saturday afternoon, & were out within 45 minutes. Friendly staff, decent waiting area. All good.
They were very professional and super fast at this location. I had a bad experience at jiffy lube in Arlington so I was very wary about coming to this jiffy lube for an oil change. We really needed the oil change so we decided to stop with our three little ones and told the guys to get us in and out. They told us no problem and literally 10 minutes later they were done! They had all their workers open the doors for us to help us in. I was very impressed and highly recommend this location!
Have Great Service
He was very knowledgeable, professional, informative and polite. KUDOS
Nathan Jonhson did a great job of explaining other issues with my vehicle and allocating my costs and time with what was best for my vehicle and family. Highly recommend getting any work done here. Professional, friendly, no bs. I was in and out within an hour.
The employees were very friendly and knowledgeable unlike the other Jiffy Lube I went to for a previous oil change (I wont go back there) but I will return to this location for my future oil changes.
Always great service. Professional and friendly staff. Ive been several times and will continue to go there for vehicle service.
Friendly and informative staff, my coupons were honored. I had a state inspection and oil change done.
I had the oil service in my 2002 Chrysler Sebring convertible I requested conventional Pennzoil 5w 30 and the technician put in a synthetic oil in my engine causing my engine to blow a piston and lock up on me. Ive been back and forth with the manager in corporate and yet there has not been a resolve to repair or replace my engine. This be my only Transportation off of Lost hours from work and Im close to being out of work due to having no transportation things to Jiffy Lube now in process Im filing a lawsuit. I no longer recommend this place of business to service your vehicle Im very upset and disappointed
The workers here were incredibly helpful I couldn’t be more pleased. Made the trip quick, knowledgeable, and stress free. Keep up the good work fellas!
Went there to get an inspection on my van. I was told that it fail. I ask why and they told me that it was the oxygen sensor. They charge me $25.00 and give me 30 to retry.Keep in mind that there are on check engine the dash. I took to AutoZone for a look to find out which sensor to replace. AutoZone told me that there is nothing wrong with the vehicle.I decide to take it to another place to get inspected. The guys told me that I just replace the battery and the computer needed to reset after 100 miles. I deove the van a little over 100 miles and took it back to him. The van pass inspection without any issues.In the future, I will never take anything to this place. They dont know anything and will try to use scare tactics to upsell.
Great service. Helpful staff! Alwsys stop here for service and will be back.
Good service. However, they could pay more attention to details. My brake indicator came on the day after a break system service. I had to add more fluid myself.
Guys playing in bay area, throwing items at each other as they ran to hide to not get hit.
Staff is courteous professional, patient knowledgeable efficient
Great speedy customer service and did a great job. Thank you all that work there for making my experience great.
These guys are Knowledgeable, Courteous, Conscientious willing to do what it takes provided you are courteous to them!
I’d like to recognize all the employees of 322 we have a great team here
Jiffy Lube is great and I love this location. I dont know much about cars but Ive been going to this location for some time and they always take care of me. My whole family goes here. I always worry about my family members being taken advantage of. I trust these guys and they make my life so much easier. Theyre all very informative and polite.
Didnt put enough oil in my truck and blew the motor and trying to blame everyone but themselves.
Nathan did a great job! Awesome service! Thank you
Sat. Oct.19th i took my sisters car in with a stripped oil drain plug. The new guy that was training was so helpful along with the staff that helped replace the plug. You guys helped me so much that day yall have no idea. This is the only jiffy lube i go too.
Highly recommend this company!!! The staff and the services provided were excellent.
State Inspection performed.
The team was great in customer service. Jack explained everything and was very knowledgeable.
Nathan did an outstanding job of handling my service request.
Friendly and quick service every time, this is where I always bring my cars.
Jonathan helped me and was very nice and attentive to my cars needs. Great experience!!! Will be returning.
Fast and friendly service. Well informed and offered many options that my car might need. Dress was professional and clean and so was the waiting room. A TV and drinks were waiting with plenty of sitting for a half dozen.
I have had multiple oil changes done at this location and have always been fully satisfied with the service. Its quick and the people working there are always friendly.
Fast, friendly service. Everyone here was so kind and helpful. The manager, Matthew, went above and beyond to meet my needs. They even vacuumed my floors and cleaned my windshield. I will most definitely continue doing business here.
Fabulous
Customer service was great! No line. Great experience! The lady who helped me was knowledgeable and wonderful.
Great service and very attentive to maintaining my vehicle.
Charged too much money for simple things like a oil change. Call and ask the price of what you want done to your car and ask for the name of the person you are on the phone with. When you arrive ask for that same person and have him ring up the total before any work has been done to your vehicle. If you agree with the price gone ahead and pay. If not leave immediately and find cheaper areas near to get the work that you need done on your vehicle.