I went in for a suspension check. Although nothing was detected wrong the excellent customer service offered to me was so appreciated. To say the least these guys took their time and answered every question I had. Shout out to Meineke on Altamesa Blvd in Fort Worth. Awesome customer service!👍🏽

This is not a good location to go to. My wife went here a couple of times. One time they told her that she needed a coolant flush and that she might not make it home if she doesnt get it done. So she called me all worried about driving home. And I know that is a lie what they told her. I was very upset about this but I was working late so I had no time to go and question these people. Another time she went to get her oil changed and they lied to her and tried to change her more $. They said her car used a special kind of oil but I was happy to know she corrected the manager ( who gave her a attitude) that told her it used a special oil.

Great service, very fast, walked in to get my oil changed they pulled my car in and they were done in less than 30 minutes. They also have some things to keep children entertained, my 2yr olds favorite was their chalkboard. Great place!

My car was here 1 month ago for A/C repair....they tore the front end of my BMW apart to replace the compressor.... condenser and evaporator....it blew cold air for a few days....now its blowing hot air again....I was told by another reputable tech that it was my climate control module the whole time.....so I paid all that money for something that wasnt needing repair.....to top it off....part of my bumper fell off the car.....AFTER THEY PUT IT BACK ON!....I never had a problem before with it until they took it apart.....smh....now I have damage.

We were driving through the DFW area on our way to Denver to deliver my daughter to college when the A/C in her car went out.In Texas. In August.We were absolutely miserable.I made an appointment online @ this Meineke location, they were able to see us almost right away. Larry (front desk) and the rest of the mechanic team were absolutely amazing. They went above and beyond the call of average service, having the part we needed delivered within an hour of diagnosing the issue. They even accepted a 50% off coupon I had received via text message upon scheduling the service.2.5 hours after arriving (hot and frustrated) we left with a cold A/C and smiles on our faces. What a relief!Dropping my kid off at college across the country is hard enough…..trying to tough the trip out in 100°+ temperatures what was not something I wanted to add on to that. Thank you so much Meineke!!

I’ve gone here for years, in fact it’s the only place that I go. They’re service is phenomenal. I always get a good deal and they are quick with it. They will always get my business

David was great and found a part that no other shop had. The repair took a little over a hour and he communicated with us every step of the way. Entire team was nice and very helpful.

Well if you must know why I was disappointed with my experience at this particular location is that I was over charged for and air filter. Larry is a smooth talker but a real con artist. He told me that an air filter cost 130. When I know the air filter for my van cost 20 bucks. I will never return to that location to get any service. I will take my business some where eles.

I am not a trusting person when it comes to dealing with automotive repair facilities — my intuitions were correct! Meineke in Fort Worth did a doozy on my vehicle. They called me to tell me my vehicle was ready. Although they don’t close until 6pm and I was talking to the rep at 5:30pm, he advised that it would be best to come the following morning because he had something to do and was leaving. When I arrived, my doors and hood were up. He came back and said that my car would not start. Upon investigating, I found that they damaged some wires resulting in the power seats, windows, AC, and car would not start. It had to be towed (at my expense). Finally was able to get the car running as 5 fuses had been blown. Immediately after I started driving, the power steering started making noises and the check engine light came on. Now a sensor is causing the RPMs to go to 4000 when driving 60mph.I urge any and everyone to steer clear of this place. They are unprofessional and do not know what they are doing!!!

They did a great job replacing my motor mounts! Great price for labor seeing that I bought my own parts.

It was my first time to get my car maintenance there and definitely wont be my last. The mechanics were very helpful, professional and Unhesitant to answer any of my questions.

Very professional and fast service. I would recommended this business to anyone I know.

Professional and they showed me exactly what repairs were needed. Definitely will do business with them again.

David kept me in the loop on repairs. I appreciate all the hard work and the timelines in getting me back on the road.

Clean facility, quick, professional.Definitely be back

Great customer service. Very friendly. Will come back for any other car related issues.

Very amazing customer service and professional staff. I was stranded on a Saturday, had a tow to their shop and was able to have everything done in a timely manner. Couldnt thank these guys enough!! Would definitely go back ❤️

I had my oil changed before going out of town and they gave me a very thorough inspection report including photos of everything they looked at on my vehicle. They didn’t try and upsell me in anything that wasn’t needed but did make a few recommendations. They pointed out a bad tire and told me I had a 50/50 chance of making it on a long road trip on that tire but even though they sold tires there they said I could just go to wherever I normally bought tires as long as I got it replaced before taking my trip. It made me feel really good that they were concerned about my safety. I’ll definitely use Meineke on Altemesa again.

Well, I called made an appointment they did not have the oil or filter for my car. Zeke said that he could get it he said it would take about 30 minutes I was there longer of course. No problem. So far so good on the oil change and tire rotation. What I did not like they were kind of sloppy getting in and out of the car apparently, the stripping around the emblem at bottom of drivers side was broke, it was all dirty black from their boot, oil/black on side if door interior and around frame. I feel like they could have done better. They put the paper on the floor board but it was crumpled up and left in there.

The manager there David was amazing. Professional, personable, and he saved me money. You guys should give him a raise ASAP.

I went there in February of this year to have my power steering pump replaced. I left at closing and my car was still doing the same thing. I returned at opening the next morning and they looked at it and told me it was something else. I called the store today because I got my oil changed and they told me my power steering pump was leaking and the top was off. I was with David and asked for the information for the Operation Manager he reluctantly gave it to me.

Everyone was so nice and they did a good job! Took longer than expected but that’s ok

It was my first time working with the company, although it was very pricey, it still had a compatible Warranty in which my vehicle can get fixed free of charge.

Great workers and do a great job! Prices are reasonable! Clean atmosphere!

They claimed to fix my ac . After one day it stopped working again. I went back they said it was something else and charged me again. The third time the lied and said that they didn’t put dye in to check for a leak .I went to someone else and they showed us where there was dye all over the ac components. So they new they didn’t fix it and kept claiming it was anything and everything else to keep trying to charge me more.

My mother in law went there to get here AC serviced. They told her $1400 worth of work as needed. She paid to get it fixed, but continued to have issues. Took It back twice. She asked me to look into and in my opinion they took advantage of her. I express that to the guy and he threatened to fight me. Red head guy with a red beard. Looked like a extra for game of thrones. I wouldn’t recommend anybody go there unless you have the complexion for protection.Here’s an update. I was contacted by the owner or district manager, but never heard about any follow up. I see from other reviews that the same “gentleman” has done this repeatedly to other customers as well as to former employees. I can just imagine the work environment for other staff members.For the record my mother in law’s AC is still not working and doesn’t work. No one has contacted her or I about any remedies. All I asked for was her vehicle be fixed properly the first time. She told me she’s just gonna file a case with the Better Business Bureau.

This is the second time Ive had my car inspected at this location, and they did a great job both times. Their work is efficient, professional, and reasonably priced.

Great experience and technicians were very professional

These Guys are the Best! My Car is used primarily for the Track and Shows, it’s extremely low (2”) they took the Time to make it work to adjust and tune the exhaust when others walked away. They will always get my business! These Guys ROCK! Thank You Meineke!!

DO NOT USE THEM! THEY ARE CUT THROAT! Especially their district manager!

I had brought my car up there knowing I would receive excellent service, as I have been visiting meineke for almost all things car related. When I went inside, a man named Elvis greeted me and said hell do what he can to help me out with my budget and he really truly did. My check engine light was on and he let me know what problems I was having, as well as doing an oil change and helping me replace my brakes. I highly recommend anyone who needs car repairs or maintenance to go and see him.

Got my oil changed at a reasonable price thanks to the coupon. Very comfortable waiting room. Will try them again!I went back a second time and got new tires. Good value and service but they are slow as Christmas! The job was supposed to take 2 hours but it took 5.

Replaced tire rod ends yesterday....paid for both sides but only was side was completed. We found out only one side was done when we went straight from their shop to another shop for alignment as their machine was down. They were in a rush to close early for the holiday. We had to pay the other shop to repair the car immediately.Since my original post I have contactedCustomer Service on numerous occasions with no real response to my issue. Ive been told all types of rubbish regarding my claim. I have yet to hear back from a specialist overseeing this matter. I asked to speak to a supervisor on one call, was told he was busy and would call me back but that didnt happen. Called yesterday, after a frustrating conversation with a rep, he then hung up on me. I have video and and statement from the shop we went immediately after leaving Meineke showing the incomplete work. I am only requesting the money I paid for the labor which is cheaper than the labor I actually paid to have it fixed at the other place the same day. This place is TRASH AND CUSTOMER SERVICE IS A JOKE!!! I wish I could upload the video.

Zeke is very professional and knowledgeable! He’s a pleasure to be around and I’ll be going wherever he goes!!

Went in for an oil change and the customer service was outstanding. They explained/showed us everything to where we could understand it. Also they eased my mind and my gave me easy solutions to problems I thought were bigger than they were. I would definitely recommend the Meineke on Altamesa! Also they have the best oil change prices I’ve seen so far on the southwest side of Fort Worth!

I went in to this place because I desperately needed a cheap good oil change and I needed it done fast. The sign outside said “home of the $14.95 oil changes“ when I asked him about it he said he would “do his best” not sure what that meant.. I asked how long it would be until my car would be done and he said there weren’t any other cars in that bay so it shouldn’t be long. An hour goes by and my car is still outside sitting in the same parking spot. He asked “which vehicle is it again?” So I told him, he goes out into the garage said something to one of the guys and then they took in my car finally. About 45 minutes pass and my car is done. I verified that a few things of the supposed 23 things on the checklist are done and he looks at me like I’m an idiot for asking trying to make sure I get a good oil change. How dare females get things done on their cars too! Definitely won’t be going back. Oh. Then he charged me $24 not $14 plus tax. So thanks for overcharging me!

Elvis was outstanding honest and caring.I had already had breaks checked out so I knew the number my pads were at. He gave me the same info as the other place. He got my car in late afternoon and fixed it by 5pm.I will go bake to them again.

Great experience, great atmosphere and professional.

I was called to your location by your manager Adam Edwards aka Elvis on Thursday 11/19/20 around 12:00 because he gave his ex-employee his property back to him but the ex-employee owed him money. Mr Edwards wasnt man enough to get the property back because he was scared so he called the police. when i told him it was a civil matter he got mad and told me to F#$% off. said fort worth police were no longer aloud on HIS property...is this the kind of manager you hire? I know ill never do business here.

Brought my car in last minute and the staff prioritized my brakes and made sure to get it taken care of

Great experience, this is a fantastic service center. Not only expert mechanic service but customer service. I was there a few hours waiting for my car and watched staff help customers work within their budget to get repairs needed. They went the extra mile to help the customer, refreshing. I will be back! Thank you for being one of the good guys.

I made an appointment for an oil change at 9:30am. I arrived a few minutes before and parked in front of an empty bay. I noticed one person moving around a vehicle inside the shop and another sitting in front of a computer. I waited a couple minutes and when no one came out, I walked toward the open door of the shop. I greeted them and said that I had an appointment for an oil change at 9:30. The guy sitting, without looking up and in as dismissive a tone as possible, said take a seat inside well be with you. (As a I found out later by looking at the appointment form, there isnt an option to wait in your vehicle while its being serviced. My mistake, the form just says wait while my vehicle is being serviced.) So I said, I selected to wait in my car. Can I do that instead? He finally looked up and said In your car? Thats not gonna happen, bud. Theres no way Im putting your car up there with you in it. How am I supposed to know how the shop is set up? Ive been a few places where you wait in your car while its being serviced. Plus, I selected that option. Or so I thought. Ok. I guess Ill wait inside. Well I made an appointment for 9:30. Do you know how long itll be? Because there didnt seem to be anyone working besides the guy working on the car and he appeared to be pretty occupied. And what good is an appointment if one party doesnt keep it? Again, back to being dismissive and now increasingly snarky, he says bout an hour.Im starting not to feel welcome here and on top of that this guy just seems to have a bad attitude. So I ask Is there a reason that youre upset with me? He asks why, I convey my observations. He disagrees. He says that what Im saying is utterly ridiculous. I say, Well whatever then. I came here to get an oil change and do business here. He says Well now I dont WANNA do your oil change. Ok fine. He said Have a nice day. Further adding to his passive aggressive tone. This guy who said his name was Elvis and said he was the manager cost this location a customer. Its not always what you say, but how you say it. And this guy said it all wrong. With competition for the consumers dollar increasing by the minute and so many businesses closing down, Id expect a rebirth of customer service. ESPECIALLY for a brand new customer. I guess thats expecting a lot.I ended up going to CityView Car Wash. Where Ive gone for years. Where the customer is Sir or Maam. Where they say please and thank you. Where your business is appreciated.

I talk to Robert at Meineke on Altamesa n Fort worth, I just drove in from New Mexico and my air conditioner stop cooling. I called the dealership all over all on a 3 week appointment. I was at lost, after speaking to Robert he was so helpful I had no idea they accepted car warranty and I was so stressed didnt no what to do, Robert was so nice, patient n understanding found part n fixed my air conditioner the next day. The mechanic n the shop was courteous. Thank you so much Meineke n ty so much Robert for being so nice n so helpful. Fast, curios service

I hope that the guy with the long hair wasn’t the manager. He was rued, and there was a lady standing there for 10 min and nobody came to check on her. My boyfriend had went there but I will definitely tell him not to come back. As for me I went somewhere else so they lost money for poor service.

New to the area and in desperate need of a brake job, Rob and Dave took great care of me. Their customer service was so impressive. Not only did they take the time to thoroughly educate me concerning what my brakes needed, they stayed 2 hours beyond closing time to obtain a necessary part needed to get me back on the road safely. An added plus was their extremely comfortable chairs and financing option that allowed my services to be covered fully as our needs superceded my original budget. Thanks gentlemen. You both are great assets to this company!

They repaired my muffler system but missed some important steps so I had to go back to get it fixed completely.

Id almost rate a 5. Area is clean, best relaxing chairs, lights dimmed, tv works, ac is working, overall enjoyed waiting for my service. However, the manager that day could use a little more customer service training. There was an unsatisfied customer and to save you the long story he responded, if you dont like the service just dont come back. Both the manager and customer had valid points so I dont blame him, however, there is a solution to all problems and telling customer to just not come back is concerning. Id def come back just for inspections but to avoid that situation, Id really have consider other services.

Great help

Our daughters car needed a new engine and we did not know how we could replace it. Our credit is not so good and we save every penny to get by. Penny (customer service) helped us with snap credit to cover the cost, (Easy no credit check). THANK YOU PENNY!Issac explained everything to us in a way we understood exactly what needed to be done to get our daughters car back up and running. Issac and his crew did an amazing job replacing our daughters car engine! I know exactly where we will take our other vehicles in the future. This Meineke is very professional and upfront. Thank you Issac for all your extra effort and excellent customer service!

Robert and John are awesome. Topped off my coolant for free. Great guys. Can it recommend enough.

Great shop to take any type of vehicle.I moved to Texas a few months ago and took a shot in the dark by choosing Meineke to take care of my 2007 Dodge Ram. I did not appreciate the front desk lady that was working there at the time but the shop manager is excellent and will ensure the job is done right. I won’t be going anywhere but here for the foreseeable future.If you’re looking for a honest shop to take your vehicle, look no further.

They were courteous and fairly quick.I was happy.

It went well very knowledgeable and didn’t b.s. me on price or time. Will be back for other services

My Experience was Lovely, Front desk Customer Service Sissy was Great! Excellent Customer Service, Issac, Who I had the Pleasure to meet, Was Great as Well He went above and Beyond his duties and I am so Grateful for him, he found the problem and fixed it in a timely Manner. Thank you to him and the Crew!! MADE MY DAY AFTER 3 MONTHS OF BUYING PARTS WITH OTHER MECHANICS AND IT NOT BE THE PROBLEM!THANK YOU SO MUCH! MONEY WELL SPENT!I WILL BE BACK, THEY WON ME OVERRRR!THANK YOU FOR HIRING SUCH GREAT PEOPLE! PLEASE PLEASE COMMEND THIS CREW THEY DESERVE IT!!

I received the most attentive and considerate courteous service from the moment I walked in! From the manager to everyone who works at this location. They were very professional at listening and providing the best service possible to meet my needs and help make sure that my cars AC was working and oil was changed and fixed my oil leak! Very fast, very friendly! Manager went above and beyond to make sure that I got the discounts that I asked about! I highly recommend this Car Care Center, they really do care! Thank you to all the service men and mechanics at this location! I greatly appreciate the quality of service and prompt attention that you gave me with making sure my car was completely serviced as I requested and within my budget!!!

I left Meineke with a rattling noise after getting a routine oil change & took my vehicle back immediately after. I was told it was a heat shield by the transmission& the noise would eventually go away. Then 3 days later the noise was still there so I took my vehicle to a certified mechanic who stated it was not a heat shield issue & stated it sounded like the noise was coming from the transmission area. He also stated I had an oil leak. He stated I needed to bring these two issues to Meinekes attention as the problems started after getting an oil change. I did not have an oil leak before taking my vehicle to Meineke nor did I have a noise of any kind coming from my vehicle before I went for an oil change. I will be returning to that location to address these two issues & will not go back for oil changes there again.

I took a car in I was looking to purchase for a pre-purchase inspection. Im SO glad I did! Not only did I discover the car was a rip-off with numerous undisclosed issues, but the gentleman at the desk (whose name Im sorry to say I did not get) answered all my questions and gave us great advice to help us in our car search, and the price was excellent and half of what other shops quoted us.I live clear across the Metroplex, but will absolutely drive the 45 minutes to go back, when needed.The wait time was much longer than anticipated, but the shop and waiting area were also full. The only thing that could have improved my service was if theyd kept us informed of the delay.On a side note, the seating in the waiting area is comfortable, but nearly impossible for people with mobility issues. Having at least one or two chairs with solid footing, and higher, flat seating would make the space accommodating.

Fast process, it was my first time going there Isaac who took care of us was really nice. Had good patience with my two years old getting into things being curious. Great place to get things done fast.

I was very impressed with the service and the mechanic. They always kept me informed about the work they were doing, what it was going to cost and whether or not I wanted to proceed. The mechanic, as far as I can tell, did an awesome job! I can tell he takes pride in his work. The front desk service was on point as well! Well done lady and gentlemen...highly impressed

The service was really good. They replaced my rear brakes & rotors and my car brakes better. I also received my car back in one day. The only downside is that they were a little pricey.

The service was good and detailed about issues to give a clear understanding.

Kept my truck there for over a week and a half due to waiting on the part which isn’t their fault, but when receiving my part I called to make sure it arrived and they had told me it was going two more days to install even though it’s a five hour install. I understand that they were busy at the time but my truck had been siting there for over a week and should’ve been done before the new arrivals. It took someone at corporate to tell them to do my truck first since I had already been waiting for over a week. By far the worst service I’ve received but the do have great quality work. I just think they should have better management and feel understanding about why people are so upset for waiting so long without there car or truck.

Great service. Got a little bit up set about the price you advertise and the price you actually have to pay. But I Thank you for your good service. Your employees are very nice people. And very professional.

Very fast, efficient, and friendly!

Very unprofessional staff. Had my oil changed and by the time I got home the oil and the filter were laying in my driveway. When I called the location I received Isaac, the manager who was argumentative, rude and unprofessional. I asked for corporate and he informed me to find the number myself. They agreed to replace the engine with no warranty, and stated things in writing that were never discussed with me ex. Motor mounts, tires, suspension, radiator which had nothing to do with their negligence. I did end up with a 90 day warranty but I would never, ever go back.Please don’t deal with this company ever because the “master mechanic” is a master mess up!!!****UPDATE***** 01/29/20Thank you Isaac for sabotaging my 18 year olds car. With much speculation... I know the transmission never had hay in it until you and I clashed. Changing all fluids you would have noticed this so I know it wasn’t there prior to her visit at Meineke. Nor did she have any issues from previous places that changed her oil.Yes, you replaced the motor but all the contingent conditions you listed for the warranty of work like suspension, leak in radiator, motor mounts were fine until she trusted you with her car. She didn’t know that she was dealing with crooks who took her situation due to your negligence, lack of skill, professionalism and left her without transportation.May you find yourself unemployed and may God deal with you for not being an honest establishment.

I was in and out in about an hour. Got my oil changed and wipers changed. Thanks!

Manager worked to get me the lowest price.

Good environment and very fast pace and friendly, they get you in and out fast....Everybody that work does a awesome job and I will always continue to use Meineke for my car service

Wonderful service!

Bad experience they dont take time to fix are cherish your equipment

Very unprofessional the guy at the front have an attitude and when I refer to what the online website said he told me it would be a extra price When it obviously stated online that it was included with all the packages and I’m speaking of the tire rotation he told me it would be an extra $35 charge then stated that it’s not his store he doesn’t make the prices and I said correct that’s why I’m looking at your online webpage my car has been sounding funny since they did the oil change honestly out of my 26 years of living I have a never knew a oil change to take 10 minutes

ALMOST HAD A BAD ACCIDENT ON THE HIGHWAY DUE TO THEM NOT PUTTING TIRE ON PROPERLY 3 BOLTS CAME OFF Horrible service I had 2 new tires put and a alignment done before I went to Colorado for a road trip on my way back home to fort worth the tire nearly came off because the bolts were not properly put on the sheriff had to come out and I had to pay a additional 350 for a tow. This location is not putting peoples safety first me and my family could have been hurt or even caused a major accident on the road if the tire would have came off and hit another vehicle. We had kids in the car and they were terrified and crying

Very poor service. Not friendly at all. Arguing and cursing between workers. After being told they would give me an oil change I sat down for 15 min or so; they came back to tell me they were broken into and could not give me an oil change. Price quoted was high too. Considering they advertise a low price. Will never go there again.

Terrible and horrible manager. He denied my groupon coupon which was expired, but still worth for $50. I confirmed with groupon. I drive for 50min to use the coupon but the guy told me I can not give you any credit. The store must accept remained value according to the groupon policy. If I could give 0 star rating I would do it.

Chris was very helpful with every aspect of my service He helped me with a tow truck and with getting a new battery. He went above and beyond. Thank you so much for the awesome service!

Really bad service they stole my cap off my brake fluid and they took my cap off my rim on my passenger said of my truck

Service was excellent. They had my Avalanche ready on time. Very friendly.

Great customer service and was out very quickly

Disappointed and Not impressed.A diagnostic test was ran on my car and the results said everything was fine. So they said what they thought (because again it said nothing was wrong) it could be and quoted $1,100. I asked if Mechanic could take a ride with me and feel what I was feeling, but he wasnt able to because another mechanic had to leave and he could not leave the other employee(receptionist)by herself. So not only was my problem not diagnosed but they were able to tell me what it might be and fix it for the price of $1,100. So I paid $109 for you to tell me the diagnostic test ran said nothing was wrong! Who has $109 to throw away? I asked for proof of the test that was ran, especially since I paid for it. He said they didnt have anything to show.I asked for the contact information for a district or regional manager and of course the Manager acted as if he wasnt sure what I meant. The person over you, the person who checks in on your volume done in store, the person who comes and does visits to your location to make sure youre doing your job! that person. He played on the computer and his phone for about 5 minutes trying to produce a number of his boss. He gave me the name and number of someone. I said okay, and what is his title? He said he did not know. He didnt even know the title of the person he answers to on a daily basis! So I have worked in customer service for over 15 years and to me this was unacceptable. I will NOT be back!

☆I always have a positive experience at this location! They keep you informed of whats going on with your vehicle every step of the way. If there is an issue they let you know the best options they can provide. This is my trusted location for the past few years!☆

I went in for an engine oil change. Two problems:1. The staff member asked if I wanted full synthetic. I asked for conventional, but he said my car only takes synthetic blend at a minimum. This is false because Ive only ever previously used conventional at other mechanic shops and my cars manual says as much.2. When he called to let me know my car was ready for pickup, he said their inspection showed I needed a new air filter and more coolant. A total of $50+. I already had an air filter and coolant at home, so I declined. When I got home I checked the air filter, and it was still very clean - like 95%+ clean. Their inspection report showed a photo of a dirty air filter, supposedly mine, but mine didnt look anything like that at all. My coolant was also not empty like they said, but rather pretty much full. I have a hard time believing this was done out of ignorance.tl;dr - they tried to tell me I needed synthetic blend (rather than conventional oil), a new air filter, and more coolant when I didnt need any of those things.

Fast and efficient. Did a great job and charged reasonably.

My experience here at the Altamesa location was great. The staff was so kind and professional. I wanted to get a state inspection. They found out that my car had a problem with the brake. They tried to do everything possible to make things right on time. I highly recommend them to you!

Great staff! Brad went above and beyond to find me a great price to replace my brake light assembly! Super fast oil change! Will definitely come back and send my friends too!

Squeezed us in to fix a muffler bracket and we saw them stay late to help another family. Great service.

Had appointment @12:30 got there at 12:15. Wasn’t busy. I use my lunch to go in for my oil change. I didn’t leave until 1:30. This is the second time this has happened. What’s the point of an appointment if you are not going to get to my car at that time.

Rob was super knowledgeable and just an overall great guy to talk to. I plan to continue using Meineke specifically because of my interaction with Rob.

I have been using this Meineke location for the past 4 yrs and the service has been great for me. I like the employee/owner conversation, service has been professional and fast. The price for oil change is excellent.

Prices were fair and service was accurate.

Straight rip off and terrible service by the chubby guy with glasses at the front up with no mask terrible customer service.

Came to get an oil change and tire rotation on my truck. They also completed an 18 point inspection ( normal activity). As usual, a professional greeting by the service desk personel who listened intently, and confirmed your needs.Service completed as promised. Will use them again without reservations.

Excellent experience

Disappointment question on ethics or honesty.... I had my daughters car that wasn’t running.... so I had it towed in to look at. They let me know I need new windows motors a Full 6 Days before they told me I need a battery and couldn’t do anything since they don’t have a new battery” can’t do nothin with out a battery not one thing”, as he laughs about it, when I ask why it take so long to tell me. Again I couldn’t start the car so it made since. Until I realize if the car doesn’t start and you can’t do anting on a Prius with out a battery, then I was like how you now that I need motors for windows. Then a few days later he ask for some money to fill up the gas tank last time she drove it she filled it up and only drove it home... but that was sometime ago so again I gave the Benefit of the doubt of gas evaporated and then another few days went by and said no problem for motor. Insurance doesn’t cover the motors for new windows... I called and they said yes they do but make sure it’s not the switch’s. I was like 550 a switch and I need 2 I was thinking another 1100 dollars I’m going to have to wait... till I save that up. But great news cars is good to go only a battery. So I told him I would bring the 520 dollars cash... as this is the bill due, and card machine is down. they following Thursday when I’m back in town.I get there, keep in mind I was called 4 times asking when I’m going to pick it up??? to find it not put back together glove box setting in the floor and front wheel fender well sitting in back seat and trunk Components space taken out lying in the floor of car...The new lady said he quit with no notice and my bill was like 300 just for the battery... I was like great price went down. Supper happy!But after so many concerns on ethics like I need new plugs but I just had that done 100 miles agoI get it somethings need to be done for Maintance but if you don’t check it and try to bill for it that’s a concern On anything else when we just did a few lately... so know how do I believe the others need to be done.... so I’m taking it to another place I decidedFor a second opinionSo I drove 4 miles on freeway and it over heating light flashes Maintance comes on I pullover to check fuilds and there is water coolant in my oil I drove four miles barely got up to 60 before lights go crazyHow in the hell does someone looking at engine trouble miss it. Really I barley can change a tire but I check fuilds all the timeHow in the world is there nothing wrong with car if that happens and runs rough.... I asked can you work on Prius and said yes no problem. I took it in for engine ran rough and now won’t startbut what I fill I got was let’s give him a bunch of Maintance options to do some which has been done lately like last 100-1000 milesPlease fill free to see the pictures I taken and email or call meI’m know question did i really Even need a battery ... Im taking it to a dealership like I should have done in the beginning SHAME on me for trusting a name brand. And giving multiple attempts.Can’t wait to post comments from other dealership.And assuming this post doesn’t get a response. Because the number I was given for management/owner hasn’t been return call yet either.

Best part supplier Ive ever had to deal with.

Made an appointment and the service was completed in a timely manner. Employees were polite. The manager spoke in a cheerful spirit to the new customers and the returning customers.

I always love going to Meineke because they take good care of my car good people

Super pleased with all the work done on my car. Isaac is the new manager and will make sure the job gets done right the first time! So make sure to give it another shot if your experience with the previous management wasnt ideal. I promise they will not disappoint!

I got there a 9am for an appointment scheduled, but they actually didnt get my car into the oil change bay until 10:20. But once it was in, it did go rather fast. I was out by 11. Good job though.

Never go back there went there for ac service manager said simple job to replace valve and reload freon. Later he told me I needed new compressor. Took car for second opinion said compressor is good just needs sensor

My air conditioner is still not working and its the third one they put in. I had surgery but I plan to take it back tomorrow and if its not repaired properly, I will have to get help from an attorney and/or the BBB.