First time customer. They took amazing care of us. This was the third place we took our Odyssey too. They worked to diagnose the problem. Tried several things keeping us updated through the process. In addition when they took steps to ensure we would have our car over the holiday weekend. I am so pleased and grateful we have found a reliable partner in the care for our Honda. I have no plans to take my business any where else.

Had a great experience here. I took my wife’s car in for an oil change, they were on time, helpful, and very professional. Will definitely use again!

Purchased a new car in Feb and needed repairs not even a month out. I drove over a city grate that completely squashed the underside of my car. They were very quick (less than 2 days), efficient and friendly. A few months later, my brake light went out and they were in and out in under 10 and didnt charge me. Would definitely recommend this place for all of your auto needs. Not sure if they service cars that are not Honda or Acura but definitely worth a call to find out. Will never take my car to a dealership due to being overpriced. The customer service is stellar. Cant say enough! Thank you!

This place keeps my son’s aging Honda Pilot running smoothly, and at much less - like 50%+ than the dealer charges. They are friendly, service is fast and always honest!

I wouldnt take my Acura any other place except to purchase tires. Professional FAMILY oriented business, you are family. Its like being with Uncle Joe working on your car in the back yard, except all the parts make their way back on the car. I go by just to say hello sometimes. Hey Steve, Tammy, Mike and Team Dealer Alternative you guys rock and thank for always taking care of Babe and getting her right the 1st time. I have never had to return with an issue from the TL to the RLX.

I have a 2007 Honda Fit. I took it in because I thought I was having electrical issues but it turns out those big fancy repair shops can even change battery correctly. I highly recommend this establishment for your car needs. Thank you guys so much!!!!

Excellent work at fair prices. These folks go above and beyond and know their stuff. I have been told I need work at Honda dealers... take it to Dealer Alternative and get a more realistic answer pertaining to the problem. They dont push uneccesary repairs on you. Honesty and solid work!

Excellent shop can’t be beat free loner car and professional service

Our family loves Dealer Alternative! They give excellent service, explain everything in detail, and are great with kids as a bonus. We bought our second vehicle today and made sure to get a Honda just so that we know it will be in good hands when it needs repair.

Excellent public restroom, especially for a repair shop!

Great guys, very helpful & pricing on Asian car repairs were not very expensive in my mind. Will be back... thanks guys 👍

After spending almost two months trying to remedy an engine misfire myself, I took my Honda to Dealer Alternative on 20-January. Other than a misfire it needed some ball joints replaced. Two hours later I get some news, no compression in cylinder 1. They will adjust the lash to see if it has any effect.21-January I get the confirmation, no changes in cylinder 1 other cylinders pretty low as well. Would likely need a rebuild. Its going to be priceyyy. The engine lasted 280,000+ miles, you could say I got my monies worth. I give up on the repairs and inform them ill be by to pick up the car.22-January I have a change of heart, I talk to Tammy again who went over what to expect, my options and some recommendations.24-January I bring them a JDM engine to swap in.30-January work has already begun, Im informed about a broken motor mount.03-February I pick up the broken engine and misc part, talk to Steve for a while about race cars, H22s and Type Rs. Really cool guy.07-February the day finally arrives, I get to pick up the car. It feels new again,very pleased with all the work they put into it.This was an extensive job, that required allot of parts. Ivelooked high and low and cannot find a single thing out of place. I plan on driving this car for a very long time. Im confident the work they did will be trouble free down the road.Huge shout out to Tammy, thanks for always keeping me in the loop and being honest and friendly. Yall probably think im crazy for spending a small fortune on a 20 year old Prelude. I will surely be bringing my wifes TSX and my Prelude to yall in the future.

Very good service and nice people. The process are fair and the work is very good. I will continue to use Dealer Alternative for my Honda vehicles.

If there were 10 stars Id check them all. Trust worthy, skilled professionals that any dealer would dream to have. Most of all very nice people that do great work.

If you have a Honda or Acura this should be your place to go. The team at Dealer Alternative will take good care of your car at fair prices. And they work quickly, unlike the actual dealer that keeps your car all day or days.Dealer Alternative has done everything from oil changes to major work, like timing belt replacement, and I’ve never been disappointed in their work. I always ask them to give me a list of the work my car needs done so that I can budget for it and they are happy to accommodate my request.

They have been taking care of my Honda’s since the early 2000s, and they never disappoint.

Very nice folks. Had my 2013 Pilot in for timing belt, water pump, tensioner, etc. replacement, and trans fluid. Took about 4-5 hrs. Also (possibly) identified an annoying sound coming from rear-end (shock). Was impressed that they allowed me in the work area to look under my vehicle. Seem like very honest, reputable repair shop. Mike was the mechanic. So far, Im very pleased with the work done. Will very likely return for alternator replacement in time.

I took our 2012 Honda CRV with 120k miles in a few days to have some minor repairs and for DA to give it a once over and see what they thought we needed to do to get another 100,000 miles out of it. I dropped it off about half an hour or so after they opened, and they said theyd take a look at it as soon as they could and give me a call with their recommendations.They called me in about 2 hours and let me know everything that they recommended I do. They didnt recommend anything unnecessary, and even told me that on some of the maintenance I could hold off because they looked at it, and it was still holding up well.They said they would try to get it finished up by the same day which in mechanic talk usually means tomorrow. It was a lot of maintenance items, so I really didnt mind if I would have to get it the next day. Sure enough they had it finished that same afternoon around 3:00.Their prices are very competitive and cheaper than a dealership, and their work is top notch. I could immediately tell an improvement in the car on the ride home.You know how they say if you can find a good mechanic, you better hold on to them? Thats this place 100%. So much so that when my wife and I buy our next car, we will probably get a Honda so that we can use this place for any work we need done on it.

In the 8 years that I’ve been using Dealer Alternative, I’ve only had incredible experiences here. They don’t try to do anything other than figure out the problem with your car in the most efficient, quality, and cost effective way possible. They communicate everything they can as clearly as possible. They aren’t in it for any other reason than a love for automotive. If you have a Honda, come here. Don’t keep looking.

Awesome place with honest people! Great waiting area with free wi-fi. Steve and his staff are the best.

These guys are the best. There is no other alternative!

I have used them on my last 5 Hondas.. they are experienced, honest and less expensive than dealer. I wouldnt go anywhere else unless warranty was paying the bill.

Awesome great group of folks. Very honest, and kind. Definitely a departure from what most people expect from mechanics. These people are a diamond in the rough. Very fair pricing.

Always helpful and explain the possible problems at hand. Fix my issue on my 2015 TLX and saved me money compared to dealer.

Honda and Acura specialists! I trust these folks with my Acura. They are honest, fair, talented and everyone is down to earth and friendly!

Good experience. The only thing was I found my lug key in my cup holder??

Ive used the shop for about three years now. They are consistently very good. They figure out whats wrong and inform you promptly about what the problem is in the cost of the repair will be. They clearly delineate what needs to be done now and whats optional. They get it done on time and they are just wonderful. The telephone receptionist answers the call on the second ring and is very friendly. What a big difference from the local Acura dealer where you get put on hold and transfered to a service advisor, go on hold a second time and then the call hangs up on you

Honest and experienced shop for your Honda. Nothing but pleased with the service we’ve received over the last year from these guys. Would definitely recommend to any Honda owner.My wife’s Honda Odyssey needed some TLC and was starting to be a problem child (194K miles). Had to bring her in a few times, and the guys at Dealer Alternative did an awesome job.1. A/C wasn’t blowing cold air anymore: instead of gouging me for full A/C bleed, refill, and countless other things they found a clogged cabin filter. Could’ve been much worse and they could’ve charged me just about anything.2. Check engine light came on and engine was running rough. Turned out that the old girl was burning through oil and needed an oil change (maintenance minded still showed 40% oil life). Again, they could’ve burned us for any number of things, but didn’t.

By far the best place ever! Great service with a friendly smile! Thank you for helping!

I cannot say enough about how AMAZING the service is here! Excellent customer service, super friendly, I wish I could give 100 stars! I had the pleasure of working with Tammy & she’s wonderful. Even called to check on me after we left. You can’t get service like this anywhere else! Thank you Dealer Alternative!

Dealer Alternative is not only the very best vehicle maintenance and repair business I have ever encountered but one the finest businesses I have ever used. Not only is the work superior, thorough and a very high value but the honest work ethic of the business is evident in every employee and every action. There simply is no one I trust more to take care of my vehicles,than Steve and his team.

Ive Been having my 96 Civic serviced here since 1999. It now has 280,000 miles on it. This place is exceptional. Very fair pricing and they specialize in Hondas. They also provide a loaner car if you need to leave your vehicle overnight.

Excellent service, I cannot say enough good things about dealer alternative. I highly recommend them. Very professional, explain everything thats wrong with your vehicle get it repaired in timely fashion. My entire family relies on Steve at Dealer Alternative to keep our cars well maintenanced and on the road.

Honest, fair prices and knowledgeable of ALL Honda makes. Fast service, oil change in less than 30 min. Good service, not trying to cheat you out of your money like the service dealerships.

If you dont Love your Mechanic and Company for which he works for, Then you should be coming to Dealer Alternative, Lexitech, and Pratt Automotive our New Addition to the family. Where they treat you Better than Family, I met Steve Metcalf Founder at a Business Function, and I have never stopped coming, brought my Daughter and Son in Laws Cars. I stop people at the Gas Station and hand out Coupons and Brag about this place. Honest, Honest, Honest. Youll See, Tell them Gotcha Sent you.

Excellent service! They have taken care of my 99 Accord for the past 4 years. Always given me the best prices. They are wonderful!

Weve been taking our Hondas there for 20 years. Fair and honest folks. Customer service so much better than a dealer shop. They will provide a loaner vehicle as well. They strive for customer satisfaction.

I recently moved to the area and quickly found myself in need of a reliable mechanic to take care of the routine maintenance of my 04 Acura TL. I am on the road for work (150+ miles/day) and it doesnt take very long for my car to notify me that some particular service is due, so it ends up in a garage more often than the average car. Therefore, its really important to me that I develop a relationship with a mechanic who, above all else, is HONEST! A quick Google search led me to Dealer Alternative and they had top notch ratings from very satisfied customers (I am now one) Mike at the front desk told me exactly what they found and didnt try to BS his way into additional and unnecessary work. On top of that I was very comfortable in letting them know what work I wanted done and what I felt could wait. There was no pressure or sales tactics to get me to agree to outrageous repairs. At the same time, Mike was very willing to patiently discuss repairs with me, why they were important, what certain terms meant, etc. Next to honesty, I look for a garage that knows my vehicle well and can perform high QUALITY repairs. They where familiar with my vehicle could take it apart correctly without damaging clips, put things back how they belonged and they returned my car without a bunch of greasy hand prints everywhere or broken connectors. They work in a timely fashion, I had repairs ranging from replacing door locks, to gaskets, fluid changes, hood mounts and it was all done in under 2 business days! The icing on the cake would have to be that Scott, the owner, lent me his personal and very nice vehicle because a reputable rEnterprise company could not get me a temporary car! Dealer Alternative will be my first choice for all of my maintenance needs and I have never experienced such an all-around incredible and professional garage. The only complaint I could possibly come up with is the limited space they have for parking, but it is downtown Fort Worth. If you own a Honda it is well worth what little hassle it may be to head downtown, you will be glad you did!

These guys are the best! We have had Hondas for close to 20 years and this is the only place we allow to service our cars. They provide honest, friendly and fast service at great prices!

Greatest place, best service!!!! Better than the dealer

The absolute best place to have your vehicle serviced.

Very honest and fair. Tammy in the office is very knowledgeable, helpful and friendly. Way better prices than the dealership. 👍👍

They are awesome. They know what they are doing, honest, and fair pricing. Highly recommend.

Good food. Great prices.

Wow, what great service! We had a lingering issue that nobody could fix, but Steve figured it out. This was a complicated electrical issue that lingered from our Acura Dealer in Colorado, but Steve resolved it. Thank you for your great service!

Really quick and trustworthy. Very good prices too!

Honest mechanics, good shop.

I wish I could give 10 stars. I feel like Steve is my brother. My daughter is a student at TCU and he is taking care of her car like it is his daughters. I totally trust him and cant say enough good things. I only hope that if she leaves Fort Worth that I can find another Steve.

What a bunch of genius people this place got. Just unbelievable.

Great service. Fair prices

These people are the best !! Steve and his team of professionals have serviced and repaired our Hondas for the last six years with the utmost of excellence. Julie and Joe Hopkins

After taking my Accord to various places I finally found a place that knows what theyre doing. Great service and fair prices.

The best

Very nice and HONEST auto shop. Ive brought both of my hondas here for years, and definitely recommend them!

Called these guys to get an estimate on a part. Not only were they open that they didnt do that work (instead of making me drive in), but they referred me to two trusted shops and helped with some insurance advice. Now I want to take my Hondas to them next time I need work.

Honest and fair. Only work on Hondas and Acuras.

Steve rocks.

Great service. Quick, easy, and fair.

Ive been going for years. Always honest and significantly lower in price than the dealership.

Love the staff, husband works for the over at a different shop.

Best place to take your Honda, Acura next to a dealer. 👍👍

Yahoo for their honesty and expertise

Incredible service, quality work, fair pricing.

Took 15 minutes to put a new bulb in the headlight

They helped me alot they knew the problem right away.

I trust this business. I wont go anywhere else to work on my Honda.

Go here for your Honda repairs.

Professional, honest, excellent service

The Best

Good, honest mechanics

Helpful, friendly