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Honda Toyota Heaven
6723 Oak Crest Dr E #1615, Fort Worth, TX 76140, United States
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Honda Toyota Heaven
Comments
di
Review №1

Let me say these guys went above and beyond to get us what we needed. Helped us till we were all good to go. We had a huge shopping list and they were able to get everything we need and if the they didnt have it they were getting it ordered and shipped. Thank you guys for all your help.

Ja
Review №2

The lady that answered the phone was not helpful. I was trying to order parts and she did not want to perform her job and research parts, prices and availability. The more questions I asked to inquire about parts the more aggressive she responded. I asked to speak with someone in management and she said she was the manager. Customer service at this establishment is terrible if she’s a representative of the company.

Li
Review №3

Very pleased with the service, and how fast they got the parts for me. Happy to find this place, I will definitely be doing business here from now on.

Ni
Review №4

Didn’t have what I was looking for but helped me find it elsewhere. Awesome customer service.

Ab
Review №5

$30 minmum, when all i need is a $10 partCrazy

Sc
Review №6

They let u no what u need an they have plenty of car to select from

Na
Review №7

Great service!

Cl
Review №8

I called and they slapped me on hold immediately without letting me speak. After 10 minutes with no response I hung up. You guys lose money like that.

An
Review №9

I have used heaven several times over the years. Always professional and good selection and prices.

Pi
Review №10

I was referred by a friend that told me great things prior to my visit. I couldnt be happier or more satisfied- as I got a great, friendly dealer who gave me the very best deal on the car that I now own!5 stars and it will always be 5 stars. Thank you so much!

Me
Review №11

I would HIGHLY RECOMMEND all people to do business with them. They offered me BEST deal in a package on the parts that i required. I would definitely get back to them again and also recommend these people. Big Thanks.

Pa
Review №12

Really nice people! Theyll help you get what you need

Le
Review №13

30 dollar minimum is a joke.

Aa
Review №14

Freds the best guy I know to work with you and go to for Honda parts. He has the parts you need and some you dont know you need yet. Wont go anywhere else for my Honda parts again. Ive been building Hondas for 16 years and hes always had the parts and quality ones. As usual it will take more than my one good post to off set all these poor misdirected people.

Sh
Review №15

Called about a light for older model car which they had, they explain they close at 5:30 and pulling parts stopped at 5. We got there at 4:15 and had part in hand on 10 minutes. Comes with a 30 day exchange policy

Sh
Review №16

Very Friendly And Awesome. Really amazing service i will recommend every one to use their services.They provided good and best services. You would really love their services.

Fr
Review №17

They provided superb services. You would really love their services. Certainly there is no doubt i would highly recommend their services to all people.

Ja
Review №18

This so the only place k can find my parts for a good proce. The new management is awesome but take some time finding the parts you need.

Ja
Review №19

Always call ahead. Reseption is always friendly. Love them

Tr
Review №20

Reviews are fake my old was was flagged. But I visit frequently to make sure mine will stay up..you can tell the 5 stars are fake. The owner does these to try to bring buisness after acting all macho with customers with his hillbilly language. Truly a sad loser hopefully 2017 brings a rip sign or a burn In hades.

De
Review №21

Very Friendly And Awesome. I would HIGHLY Recommend all people t do business with them

Ec
Review №22

Professional. I like it the road its on is raggedy, yet its due to the big trucks. Other then that, no complaints.

Yv
Review №23

The man up front kept us entertained while they looked for our parts and gave us a good package deal on the parts we wanted. I would definitely come back :)

Su
Review №24

Love this company and glad to took services from you.. Thanks alot. :) Keep it up.

Ja
Review №25

Worst customer service. Drove almost 3 hrs to get parts and I caught them walking out 2 hrs early because they decided to close!! I asked if they could please help me, and they jumped in their cars and left. Worst ever!!!!! Drove down the street to Apache and Apple.....both have great service.

Ka
Review №26

Awesome Servicemy cars front grill is lost and they set that well best service

An
Review №27

Got 3 parts from them. Affordable and easy to chat with. I also am picking up a warrantyd motor from them next week.

Ca
Review №28

HORRIBLE! They were very rude in person and over the phone! The guy with the lazy eye was the worst not only did he charge me 30$ for a part I later found brand new online for 20$ but was very rushing and kept on speaking over me, plus the area is INFESTED! weeds everywhere the cars are too close to for easy access and everything is almost impossible to find, to cut to the chase, IT IS NOT WORTH THE DRIVE OR MONEY! go online for the part you want first or somewhere else.

mi
Review №29

They are way overpriced. They try to charge nearly new prices for salvage items. The customer service is non existent. THe cross eyed man at the front desk is rude and unhelpful. If you try to question his price (which he makes up on the spot depending on his mood) he curses you and tries to fault you for asking for a decent price. I have been there 3 times and always have had a bad experience. A complete waste of time. Avoid at all costs!

Am
Review №30

Best Customer support ever. Suggest u must go there

la
Review №31

Really amazing service i will recommend every one to use their services, really glad to have such a amazing company

Ro
Review №32

Not the typical junk yards I grew up with.

ho
Review №33

I go to every possible junk yard in the area for my Honda parts. Hands down this is the worst junk yard place you can ever go to. Rude, unprofessional and overpriced. I called one day to quote a part for my honda civic and I ask if they could give me a better price and they said and I quote The Honda dealership has them for more if I didnt like the price. I would rather just order a used part online and wait a few days to get them if I cant find it anywhere else in the area than going to this place.

Sp
Review №34

Dont do Bussiness with these people. Sold a very obviously broken part to my wife. They took advantage of the person I sent to buy the part. They will take advantage of you. Just dont do Bussiness there. Go some where else

Ju
Review №35

They when in the middle of pulling a large order of airbags and, short on time. I was in search of a special factory made bolt. Thankfully the service was helpfull and compassionat even dispite the fact that no one is makeing profit from single bolt sales yet they were more than happy to help me find a single bolt that I was in desperate need of. Not only did they find the bolt but after I purchased it they gave me 2 more similar ones just in case. Very helpful!

me
Review №36

Why is there one star if you hated it? Because I hate this place.Went to go get a small wire connector for my ac fan. The guy at the desk says talk to his shop hand. The shop hand takes me into the shop, dumps a bucket of wire connectors on the ground and starts looking for a suitable match.When we find one that looks close, the shop hand tells me Go put this on the car, see if it worksSo I step RIGHT OUTSIDE THE FRONT DOOR to install the connector on my ac fan. Took all of 2 minutes.About finished and ready to see if it works when out walks the fat guy behind the counter. He gave me a cock eyed look and told me that I was stealing. You wouldnt install the part without paying for it if you went to a dealership, he said.I told him Id give him the $20 he asked (yes, $20 for a small connector he had a bucket full of) and handed him cash. He scowled at me before threatening to call the cops, then finally took the money.I wont be going to this place ever again. Rude.

Ab
Review №37

Amazing People to do business with them highly reccomend them best ever service

Jo
Review №38

Selection is pretty picked over here. They need to get some new stock. I cant buy parts if you dont have any to sell.

Ka
Review №39

Best service provider. Love to be a part of it...

Ke
Review №40

Sold me a scratched window after I waited an hour for them to pull it. Asked to exchange, they brought me another scratched window. They refused to refund money. The cross-eyed man shouted and threatened me.

Jo
Review №41

Very knowledgeable and helpful!

ka
Review №42

Thanks fro your services. Best services you have...

AD
Review №43

Love to be a part.. nice to work

Je
Review №44

I love the way you deal with us, Would highly recommend

Ni
Review №45

Worst experience ever with an auto recycler, use these gentlemen as a last resort stop for parts and expect to pay twice as much as anywhere else. Fred is a horrible salesman and I cringe at the thought of having to call..

Th
Review №46

They are very rude and over priced. I dont know how they possibly sell any parts. Their customer service is the worst I have ever seen.

Ma
Review №47

Really friendly, thank you for your great service and support!

su
Review №48

Keep it up.... great service..

Ni
Review №49

THE WORST - Called about some parts, the guy who picked up couldnt have been more rude if he tried. This place should go out of business with sh***y customer service like this!

Ch
Review №50

New ownership had turned this place around, much better customer service.

ma
Review №51

Horrible prices and the service is the same

Se
Review №52

Im very happy with your service

Ra
Review №53

Best company.. thanks for the services..

Aj
Review №54

Good services. Thanks

Va
Review №55

Great Services.. Thanks.

Me
Review №56

I had a bad experience bad customer service and high prices

Ra
Review №57

Great place to get the best of Honda and Toyota cars.

Bl
Review №58

Avoid this place. Nothing good will come out of it.

So
Review №59

Highly recommend for all business purpose

Ka
Review №60

Very professional junk yard experience!

GH
Review №61

They have almost every parts for toyota and corolla, but with high prices.

Ma
Review №62

Good services.... thanks...

Vi
Review №63

Horrible. Prices to high.

Lo
Review №64

Thanks for good services..

Gu
Review №65

Awesome company and services...

Je
Review №66

Didnt found what i was looking for

An
Review №67

Very Bad experience, All Reviews are FAKE

Zi
Review №68

Wonderful service ...

Kn
Review №69

Awesome place!

Di
Review №70

Thanks for the services. :)

Sh
Review №71

Awesome service

Th
Review №72

Still not friendly

Sh
Review №73

Thanks for the Services.

Information
3 Photos
73 Comments
3.9 Rating
  • Address:6723 Oak Crest Dr E #1615, Fort Worth, TX 76140, United States
  • Site:http://bigredautosalvage.com/
  • Phone:+1 817-563-1744
Categories
  • Used auto parts store
  • Auto parts store
  • Salvage yard
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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