user
NAPA Auto Parts - West Ft Worth
3021 Alta Mere Dr, Fort Worth, TX 76116, United States
Appearance
NAPA Auto Parts - West Ft Worth
Comments
Ka
Review №1

Usually my last resort when autozone doesnt have it.

Ni
Review №2

Im leaving 5 stars-Antonio was very friendly and knowledgeable, he was able to diagnose and repair my vehicle without any doubt. And zeddy did a quick and quality oil change! Would highly recommend asking for these two gentlemen if you come to NAPA

Jo
Review №3

Manager was making smart aleck comments behind my back regarding not wearing a mask. State mask mandate is over. I do not need NAPA auto parts to tell me how to take care of my own health. Plus half the employees and vendors don’t wear one or not correctly so just drop it you little Tyrant.

Ju
Review №4

Great service and professional quality auto parts for an affordable price 👌

Al
Review №5

Great customer service Zeddie Friend left my car running great 👍🏼

Er
Review №6

Napa is a great store to find odd and special parts ..

Di
Review №7

I just got my oil changed at the location in fort worth texas on alta mere and was helped by Shazzalyn and Faith who were very friendly and kept a good conversation going while I was waiting on my oil change that they said would take 30 minutes but the mechanic Zeddie got it done in probably 10 minutes,who by the way walked up to my car before I could get out of my car to ask what I needed done. Overall they all showed great customer service and were very personable. Ill definitely be back when I need another oil change.

Ks
Review №8

I come here for all my car needs. Tony is the best. Very knowlageble. Will never tell you something needs to be replaced if it doesnt. Zeddy always great with my oil changes. I dont know what i would do without thrm

Ar
Review №9

Horrible service. Lies about results of diagnostics test in order to charge more. Do somewhere else.

Ch
Review №10

Perfect, helped me find the right power steering fluid in no time. Great customer service.

Je
Review №11

Great employees.

Ri
Review №12

Bought some windshield wipers and they put them on for me cause I had no idea howAlso, when I went to pay for parts I handed store mgr a extra $20 bill by mistake and he gave it back immediatelyThat’s customer service

AN
Review №13

The part attendant did not know what he was doing did not even bother to help so I just went to Autozone where they helped and found the part I was looking for just because the name sounds good does not mean to service is good

Sa
Review №14

The friendliest ppl with best attitudes. Helpful and patient. Will be back!

Al
Review №15

I’ve been coming here for years ‼️ Excellent service each time 👌🏽

Pa
Review №16

Stopped in to get some oil & a filter; I was surprised at how competitive NAPA brand items are priced. Im a Mobil1 guy, which happened to be on sale when I bought it, but NAPA brand would have saved me a good chunk of change otherwise. I did go with a NAPA filter though!The staff was very nice and helpful; I would definitely go back to this NAPA in a heartbeat.Thanks again!

Vi
Review №17

The best vehicle Service And quick too Angela knows her business in automotive service

Ry
Review №18

Commercial account thats going elsewhere. This place has gone downhill fast since they ran off all their good help.

Sa
Review №19

Angela is very friendly and great service here. Will keep coming back!

Pr
Review №20

Love this place !Highly recommended!Prices are beyond affordable!

Sa
Review №21

I just called up there because I thought it was NAPA auto care center instead of Napa auto parts. I asked the guy with the last oil change was and he Scoffed at me, laughed at me and was really rude and sarcastic. Instead of saying he may have the wrong number be belittled me on the phone. What a douche bag

Wi
Review №22

Good parts at a good price always willing to help

An
Review №23

I come here for all of my oil changes! Never a problem alway a success!!!

Ca
Review №24

OK I have to say BEST CUSTOMER SERVICE EVER. ........... From beginning to end couldnt have asked for better.Quick inspection and great price on oil job. Go by and check them out. Okay Im at Napa to get my brakes done and an oil change 7/20/19 . It was so fast and again very reasonable prices. They gave me the sale price on my brakes and again THE BEST CUSTOMER SERVICE EVER. IF YOU NEED STUFF DONE AND YOUVE BEEN TO SHODE PEOPLE..PLEASE COME HERE YOU WILL HAVE SUCH GREAT EXPERIENCE.

R
Review №25

Last weekend I went to claim a warranty exchange for a starter. I was told they didnt have it in stock but that the south Fort Worth store had it in stock. I drove 30 min to get it to find out that it wasnt there nor the was it even listed in stock on the official website. This joker had me wasting gas and time because he was either to lazy or incompetent, either way I WONT be going to this NAPA again until something changes fired or compensated. Since those wont happen I will do all my future business at the south Fort Worth establishment.

Ma
Review №26

Fast and easy in locating part need for 71 Charger. This store is one of the best Ive used. Prices are reasonable too.

Th
Review №27

Left a tyrod loose. It ruined my tires. I bring it back and they tell me it wasn’t their fault and won’t replace my tires. THEY EVEN WANTED TO CHARGE ME JUST TO ROTATE THEM!

Br
Review №28

I stopped at the auto store to see if they could find out what was wrong with my keyless remote. The man at the counter was so nice and helpful. He opened up my remote replaced the battery and walked me put to my car to make sure it worked. I purchased the battery and he put everything back together for me. It was so nice to have someone willing to help and who was so pleased about it as well. I normally hate going into auto parts store but I will keep this one as my recommended store from now on.

A
Review №29

They got me in and out really quickly & Angela & Zeddy has awesome friendly personalities.

Je
Review №30

Another parts store with with nothing to brag about. Went in 2 months ago and bought some stuff for my truck. They were quick to help and got me out the door with over $600 spent. Tried returning some completely unused and new in box parts today that I decided I didnt need. Now theyre telling me they dont have $100 in the store to return my money. Multi million dollar company thar doesnt have $100 in their store??? Happy to refund it to a card that will take 3 to 5 business days. Absolutely ridiculous!!!

Va
Review №31

Oil change for the truck military discount t always a nice thing

Da
Review №32

Friendly staff. Very knowledgeable. Clean store. Prices were very competitive.

Aa
Review №33

Helpful staff! Had a part dealerships didn’t have.

Mi
Review №34

I have had nothing but positive experiences so far.

As
Review №35

Good costumer service. Nice and helpfull employees.

Ju
Review №36

Always fast and great price!

Ro
Review №37

Best place to get what you need. Staff is the best

wi
Review №38

Great service. I went in looking for a snap ring for my rear axle and the guy tried very hard for about 15 minutes trying to find the dimensions for what I was looking for in order to sell me the correct part.

Ma
Review №39

Awesome store. Large wide aisles, bright lights, easy to navigate and very helpful friendly staff behind the counter.

Mi
Review №40

The have several items the competitors dont have. Very knowledgeable staff. Easy rewards program.

La
Review №41

Great service

Ca
Review №42

Zeddie grade A 💯💯💯

Ma
Review №43

When and to look for a - camera didnt even get a hello no one asked if they could help me so I walked out

Er
Review №44

Excellent customer service and they are going through to find what you need in automotive parts!!!

Du
Review №45

I have been here a few times, and each time the staff has been very helpful.

Me
Review №46

The employees were very friendly & the price of an oil change cant be beat! under $20.00 for regular oil, not sure of the price for synthetic... I definitely recommend checking them out the next time that your car needs its oil changed...

La
Review №47

Had the battery I need it.

Ro
Review №48

Great store, superior parts compared to any other competitor. Ask for Amanda!!

su
Review №49

First service good price. And then give discount to fort worth city employees

So
Review №50

Friendly service reasonable prices on all the parts if they dont have it in store they will find it for you theyre trying to help everyone good quality auto parts store

De
Review №51

Awesome they let us use their tools for battery removal

Ho
Review №52

They dont make it and they dont sell it. Nothing like vague answers and lack of product knowledge to keep you coming back.

Cu
Review №53

Staff was very helpful and provided the information I was seeking. I will be back.

Le
Review №54

Ouch theyre expensive! But at least you can find things here! OReillys and Advance were complete let downs!

Fe
Review №55

Great place to get parts and told. But they are a little expensive

Ee
Review №56

The assistant manager flat out lied to my face, was abrupt and completely unhelpful.

Am
Review №57

Great people! Awesome prices!

Je
Review №58

Great place $$$

Vi
Review №59

Good service

Ke
Review №60

Only place that had what we needed!!

Ja
Review №61

Great auto parts store

Gr
Review №62

About time this side of town has a good auto parts store

Ta
Review №63

The worst ever over charge and dont fix exactly what you take your vehicle in for i will never do business again with them.

jo
Review №64

Willing to help search for what you need

Be
Review №65

Was great.

Pn
Review №66

Had wat was needed. Gd job..

Mi
Review №67

Truck hose busted they help me get back in the road.

Es
Review №68

Love this place

Ja
Review №69

Loved it

BL
Review №70

No Problem,

Os
Review №71

Excellent service

St
Review №72

Was ok

D
Review №73

Nice, friendly, and helpful staff.

ki
Review №74

Good service

Ja
Review №75

All kinds of stuff for all cars

Sn
Review №76

Automobile parts toyland for adults

Ju
Review №77

Good quality parts

Ja
Review №78

They actually have parts IN STOCK

jo
Review №79

Fast and friendly

Tr
Review №80

Had what looking for

Mi
Review №81

Friendly staff.

Rh
Review №82

The place

Al
Review №83

Everyone is very expensive and orders take a long time

Fr
Review №84

Good customer service.

Information
10 Photos
84 Comments
4.2 Rating
  • Address:3021 Alta Mere Dr, Fort Worth, TX 76116, United States
  • Site:https://napaonline.com/stores/tx/fort-worth/3021-alta-mere-dr?cid=pl_yext_jobber_WestFtWorth_40140
  • Phone:+1 817-731-5582
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations