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Byrider Fort Wayne
310 E Washington Center Rd, Fort Wayne, IN 46825, United States
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Byrider Fort Wayne
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Re
Review №1

Had a great experience with these guys. Tyson and Wes are quality people and made me feel like family. They were fast, efficient and friendly. I would highly recommend this place and specifically Tyson, they saw that I didnt really need their services and recommended I try a dealership to get a good deal, and they didnt have to, they easily could have just put me in a car and sent me on my way but they genuinely cared enough to make sure I was getting the best deal and best situation that I could. I couldnt be more impressed and thankful for these guys.

P.
Review №2

Lucas is the best. Got me in a nice affordable car, in a good time frame 10/10 I recommend lucas for any and everybody who goes here.. definitely a solid guy

Li
Review №3

Tyson was awesome, got me in a car and on my way in a just couple hours. Not all day like some dealerships. Thank you Tyson, your a great salesman. Will be back in future for purchases, you made it easy.Thanks again,Lisa

Ta
Review №4

I am absolutely happy with my experience with JD Byrider! Amanda, she served me up just right. She knew what she was talking about. She was just as excited as I was. She handled her business and made me feel comfortable. I definitely think I did the right thing by going to them. So thank you sincerely.

Je
Review №5

My experience with The DREAM TEAM Wes, Josh, & Tyson Chicken fish was so amazing. I challenge anyone who is apprehensive or has any anxiety about taking the plunge and getting a new vehicle to go and see this FANTASTIC, fun super groovy cool group of guys. Sincerely, Super Jenn!!

Tr
Review №6

I wish I could add 100 more stars!! 🙌🏾 I HIGHLY RECOMMEND THIS PLACE!! GREAT STAFF AND MORE THAN WELCOMEING!! IF YOURE LOOKING FOR A DEALERSHIP THAT WILL NOT ONLY PUT YOU IN A GREAT AND SAFE VEHICLE, BUT WILL BE HONEST, TRUST WORTHY AND FAIR!! I CAN PROMISE YOU THIS IS ONE OF THE BEST PLACES AROUND TO START!! ASK FOR TYSON!! TELL HIMI SENT YOU!! THANK YOU GUYS FOR YOUR AWESOME CUSTOMER SERVICE AND OUR NEW VEHICLE!!

Al
Review №7

Thank you very much to Tyson. I love my new car very much

Ma
Review №8

Tyson Kerr was a very nice person. He did everything he could to get us in the vehicle we wanted. While we waited Tyson held great conversation about his time in the marines and my father n law enjoyed them very much. Thanks Tyson awesome service

Al
Review №9

I had a great experience with Tyson Kerr buying my car highly recommend!

Je
Review №10

Most wonderful experience EVER buying a car! They went above and beyond my expectations and made me feel like I wasn’t just a customer but a friend. Did not pressure me about anything and always kept my best interest #1. I am in love with my new ride and they now have a customer for life. Please try them out on your next car buying adventure, you won’t be disappointed!!!!

Dr
Review №11

I went in last Friday to purchase a vehicle, I wasnt Able to get in a car that day, HOWEVER! TYSON was still able to get me approved and was able to get me driving within the week. Also Tyson and Jason ( that may not be his name ) helped me feel so secure buying a vehicle. Even with distressed credit, these guys were pretty awesome. HIGHLY RECOMMEND them.

Da
Review №12

Lucas is the best salesman definitely recommend him when you come in

Qu
Review №13

Really happy with these guys, Tyson Kerr was my salesman and he is GREAT! They are super passionate about building credit and made sure I left with exactly what I wanted. Plus, their in-house warranty has given me total peace of mind that I will have dependable transportation for nearly the whole duration of the loan! Seriously should be everyone’s first and last stop when looking to buy a car in Fort Wayne 👍

Ro
Review №14

Tyson Kerr is very professional and very helpful Byrider is an amazing group of men and women to work with I would recommend anyone to buy a car from them. They answered all my questions and was very professional. Tyson Kerr is a great salesman thank you Byrider for my new car

AL
Review №15

Amanda was absolutely amazing! In a male dominated field, she knows her stuff! Very fun, ver personable, fast, and genuine! Definitely will be recommending based off her service!Wesley was great as well! Although we had a short visit, he seemed understanding and personable as well!

Sh
Review №16

Tyson Kerr was very attentive. I walked in, showed him what I wanted and drove away in it the same day😊 The staff is so friendly. I felt welcomed and felt as if I was a valued customer as well.

To
Review №17

Tyson and Wes were really a lot of fun to work with and got my wife into a car at a price she can afford, I would recommend them to anyone looking for a car, thank you Tyson and Wes !!!

So
Review №18

We had a great experience!! No pressure, just help. It wasn’t something we dreaded and the entire staff helped meet our needs/wants and within our budget, Amanda and josh were a dream to work with!

Br
Review №19

Amanda Etter was amazing sales woman, I would recommend her to anyone.Wes was wonderful to work with, very understanding and helpful.Josh was great and very informative about the financial aspect.

Ti
Review №20

Best service from any salesman Ive ever encountered. Im happy with the vehicle. Id recommend everyone

Cr
Review №21

Very understanding, helpful staff. Love the warranty, not given at most used car dealers. Came in to build credit, that what they do best, help people in my situation, build credit.

Pa
Review №22

Purchased a vehicle from this place and let me tell you.. It was for sure a great experience! The entire staff there is awesome. The vibes there are wonderful. They go above and beyond to try to help you out, in any situation. I will recommend them to everyone. Hell, I might even slap someone if they choose to go elsewhere! Wes, the manager is very friendly! He also has a good sense of humor. I can tell his entire team enjoys working for him. Also, JO-NANA(Jonah) is great as well! He sold me both of my vehicles. Usually waiting around for everything to be processed and finalized is annoyingly long. But, I dont mind sitting around there because of how great the vibes are with everyone! Im one happy customer thats for sure.

De
Review №23

Tyson hooked me up great Im really happy with the new chevy

Da
Review №24

Amazing customer service! Brooke was awesome! Got me into the vehicle I had my eyes set on. Explained everything really well and the process was thorough and really simple. 10/10 Recommend!

Ja
Review №25

Tyson with Byrider made the process simple and Easy:; I was in and out in about 2 hours with the car that I wanted!

Me
Review №26

I want to thank you very much to Tyson Kerr for helping me get approved for a car that’s fit for me and that will get me to and from work he’s did a great job and is a great person so I thank you again.

ca
Review №27

I had a great experience I didn’t think I would drive away with a car . I recommend Tyson

br
Review №28

I came in and talked to Amanda she was amazing quick and understanding. I would most definitely recommend her she is amazing and honest. Amanda helped me when no other dealerships would. West was not just amazing he was really understanding also he helped me a lot SO PLEASE GO TO WEST AND AMANDA THERE WILL HAVE YOU DRIVING IN AN HOUR Thank You guys💯

An
Review №29

Worked with Amanda, and she was great! She really listen to what I needed. She didn’t force any car on me but gave me option. 💪🏽💪🏽💪🏽

Je
Review №30

Brooke is awesome! I got into a car fast. The financing guy works wonders! He’s awesome! Couldn’t be happier with my purchase!

Am
Review №31

Amanda took the time to greet us outside. All the care and time they took making sure they had the car for me at the price I could manage. They took the time to explain all the insurance and banking aspects I had no knowledge of and all while being incredible kind and keeping me from panicking at all the things I didn’t know about buying a car.

Dy
Review №32

I had the greatest experience every got in a car plus more. The staff there was very very helpful and nice and guaranteed me something and I love it.. can’t believe I’m a new car owner thanks guys you’re awesome..

Da
Review №33

Honestly the best experience I’ve ever had with buying a used car! They didn’t throw anything around the bush and they were quick and very very honest! I’d definitely recommend coming here! Thanks brooke and Wes!

He
Review №34

This was much well needed Amanda and Wes was very helpful and the professionalism shown by them was great...I was able to get into a car that day.

Br
Review №35

Very helpful Amanda abbett didn’t hesitate to make sure I was satisfied selecting a vehicle for me before I did any paperwork very professional as well!

He
Review №36

Everybody at the Fort Wayne Jd Byryder is absolutely amazing! Every time I come into this location the entire staff does what they can to help me! Wes is always amazing as well as Amanda. And I specifically bought a vehicle from Jd Byryder because of their repair shop. Every time I need something Jody makes me feel completely calm and assured that it will be fixed right. When I went in on Tuesday, August 10 Jody and Sabrina both made an effort to get me in and out as quickly as possible and resolve my issue. I love Jd Byryder so much I talked my daughter into buying a vehicle from them and she loves the company just as much. Thank you all!

St
Review №37

Amanda was amazing! She helped me out, answered all my questions, got me in a car as quickly as she could that day to drive home in.

Ke
Review №38

Amanda was super helpful! It was super easy and low pressure. I was in just to see what kind of numbers I would have to budget for and work with, everything was so good and they worked with me so much I walked out with a car that day! Would recommend to anyone who needs to build or rebuild their credit!

Co
Review №39

Being a woman and buying a car is scary. Men see you coming and see a target. At JD Byrider at 301 E Washington Center Rd in Fort Wayne IN Jonah and Wes I received the utmost respect and they listened to my wants and concerns. When I test drove the 1st two cars and did not like them they didnt pressure me to accept what I didnt want. In the end I walked away with something close to what I wanted and was very very happy. I will recommend them to anyone looking for a car. Its not about just selling a car with them they care about you and your future.

Ke
Review №40

Great quick experience helped a first time buyer out. 8/10 would recommend

JB
Review №41

By far the best experience I’ve ever had in buying a used vehicle, the whole team there is professional and Amanda Abbett was great I couldn’t have asked for a better consultant, highly recommended

Se
Review №42

Well they was so friendly kind and awesome. I will definitely send more people to byrider oh yes. And Amanda was so nice got it all rolling and done asap. Thank u guys so much for all ur help to get me in a new car

ch
Review №43

Great Environment and very friends. As a anxious person they make me feel not anxious which is great and they make it very simple and easy to get a vehicle.

Mi
Review №44

Awesome experience! Brook was amazing and very helpful. I highly recommend

Ru
Review №45

Fast friendly gave me a good deal

An
Review №46

Reliable service given by courteous professionals. Byrider is second to none when it comes to dependable vehicles and a service department that takes care of your every need. Byrider keeps you up and running like no one else.

Sa
Review №47

Being here and talking to Byrider Employees (Amanda Abbett) and owner. They make you feel comfortable about your choice in vehicle also great service that comes with purchasing your vehicle. If you are looking for a vehicle or know someone who needs one Byrider is the place to choose. Call or show up and ask for (Amanda Abbett).

Jo
Review №48

I want to say this company is great. Amanda sold me my first car a few years back and I returned recently for my second car also sold to me by Amanda. She is sweet, professional and has a great personality and humor. One thing I liked most about her is shes not the pushy type person but, will go above and beyond to help a person get a vehicle. We give five starts to you, Amanda

De
Review №49

Amanda and Wes help me out so much when I didnt think I was ever going to be able to get a vehicle. They came through with everything they told me they were going to do to help me. I would recomend them to anyone JD byrider is a great place. I just want to thank the team that help me every way they could. Thank you so much.

Ni
Review №50

Im an avid believer this company is here to help! I am less than desirable as far as credit goes and yet they were able to get me into a vehicle that exceeded my expectations. It was a seamless process. Quick, and mostly done over the pgone because of my work commitments. Im telling you - Give them a chance. You will not be disappointed. Thank you Amanda for all your help, for guiding me to the light, and for restoring my hope!! You have no idea what this opportunity means to me. Thank you Amanda. So much!!♥️♥️♥️

qu
Review №51

They are genuine on helping you get on the road.! And fixing your credit.! I love the service department. They handle business quick and professional.!

Po
Review №52

Thanks to J.D. ByRider I was able to get approved for a vehicle big enough to accommodate my family and I. Thank you!!

Na
Review №53

Tyson was very knowledgeable and helpful in getting me into a new car. If you’re in need of a new car ask for him!

Dy
Review №54

Good cars to choose from! Found the perfect one for my family and I. Even before arriving, Amanda had amazing customer service through the phone! When we did arrive she had her hands full! She did great assisting all three of us, multitasking at best. Thank you for everything.

Ky
Review №55

Very friendly loved working with them. Amanda was super amazing.

Te
Review №56

Mechanic (Joel )was very informational about my issue on my Trailblazer. He made sure that i understood what was wrong and explained in terms that i could understand.SHOUT OUT TO Byrider for GREAT CUSTOMER SERVICE!!

br
Review №57

They knew what we wanted and they had us stay until we got approved they let us look at all sorts of vehicles and drive what we wanted! Just till they got us approved very satisfied and very nice ppl

De
Review №58

Jonah is awesome! He helped me pick a car that I love!

Ra
Review №59

Amanda was an awesome amazing assistant go check her out

Da
Review №60

Amanda is great actually the bomb I pulled up told her what I wanted an she said she would handle the rest I got in the car I wanted the same day truly efficient an great customer service go spend yo stimmy with byider yall

Di
Review №61

They helped right away and at an affordable price!

An
Review №62

Absolutely love this place! Amanda is awesome & definitely the girl to go see if your looking for a new vehicle!!!

Mo
Review №63

Amanda was very nice and professional and helped put me in a great vehicle. I have had a few issues with it but both she and the manager Wes have been amazing and really gone above and beyond to get those issues fixed. I am also impressed with the new service department manager. He was very friendly and seems to be really working hard to make things right and take care of customers.

Ca
Review №64

Amanda and West were very nice and professional with me getting a car everyone else were not as friendly and didnt understand my situation I would recommend them to any other company thank you very much 🥰

Ch
Review №65

Best car experience Ive ever had. Jonah we really appreciate your professionalism, your kindness. Helping us through these hard times. Thank you Thank you Thank you!!

Ch
Review №66

Amanda was great, and Wes was very straightforward.

Na
Review №67

Amanda was great the whole serivice literally

Sh
Review №68

Amanda worked real well with me to get me the vehicle I wanted and very kind and understanding in the hole thing thanks you Amanda im really happy with my jeep.

St
Review №69

Seems kinda funny, when making a car payment and they cant provide a receipt for where your money is going. Something is pretty fishy.

Wi
Review №70

Amanda was great and they put us in the vehicle we wanted and at our budget.

Je
Review №71

No worries or hassle! Amanda gave us incredible service with no details left out. Even with three hungry kids, we were still able to clos a deal and make a car our own!

Re
Review №72

I was looking for a vehicle for 2 weeks before contacting Byrider. Crazy thing is that Jonah is the only salesman that DID NOT call my phone leave a voicemail and then turn around and immediately text me. So I literally told my boyfriend I was gonna call him back just because of that very reason. We drove in with a Chrysler piece of junk and left with a 2009 Dodge Journey that we are very happy with! As much as I didn’t want to deal with any part of buying a car and having a car payment the experience wasn’t as bad as I convinced myself it would be! Thank you Jonah and your team for putting us in the dodge! I will recommend y’all to anyone who asks!

An
Review №73

They really helped me start my journey back to a better credit score after I endured a bitter divorce and bankruptcy. Im so glad to breathe for a change.Thank you byrider

Ty
Review №74

Had very limited job history, & these guys made it happen. Thank you! Couldn’t of asked for better service

Al
Review №75

They get you at the beginning. Everything sounds nice since they accept all credit and tell you about their warranty… but after a year with my vehicle it’s been nothing but a nightmare. I took my vehicle in for one job and now it’s in drive and won’t move. It seems as if all of the vehicles here have defects, PLEASE GET YOUR CAR ANYWHERE BUT HERE

Fa
Review №76

Amanda made my sales process very personal, comfortable, and reassuring. She made sure the vehicle I received fit the needs of my family and my finances. I appreciate every extra step she took to get me in a car 0$ down! Yesssss! 0 down! I was completely surprised because I my previous car broke down and I was window shopping. Signed very pleased customer!!!!!

La
Review №77

Car shopping is not my specialty! However JDByrider has given me an awesome experience!! Thank you to Amanda && Jonah fir helping me every step of the way and getting me and my family into a car I absolutely love && can afford

Ad
Review №78

Amanda was an awesome sales representative! She guaranteed me a vehicle, I came in and drove off the same day. I recommend! Thank you!!

Jo
Review №79

Amanda worked her butt off to get us into a good car. Very friendly. Great warranty. Highly recommended.

Xx
Review №80

Great experience today Wes and Amanda r wonderful!

Ke
Review №81

This place really cares about their reviews....Sale went great with Jonah got a 2010 dodge journey and turned in my 03 buick regal.. i had the journey for not even 2 days and I went to turn my title in and BAM journey wouldnt start ... i was freaking out and they were quick to let me use their loaner vehicle and was quick on getting the car fixed for me i really appreciate wes helping me out and answering all my questions he has very good customer service skills ! FYI... alternator went out which can happen at any giving time and it so happen to happen in the parking lot of the car lot talk about perfect timing! But Im happy with the service I received they are very understanding and do what they can to help you get into a vehicle for example... i have a 480 credit score and no one wants to help u out with that type of credit but they did thank you everyone that whole entire staff is amazing...thank you every one for getting my new baby fixed !UPDATE WES THE MANAGER IS AMAZING HE WENT OVER AND BEYOND FOR ME TODAY I RECCOMEND THIS CARLOT TO EVERYONE AND ANYONE !

Te
Review №82

Wes and Amanda were amazing. Highly recommend

Mi
Review №83

I am very happy with JB Byrider there service department. Is the best and so is the customer service

E
Review №84

I know for a fact that the comments got to be from fake people lets be honest you all over charge for the cars when the car it self is worth 4k but charge 10k you guys cheat people and as soon as a person is late a day you try and take the vehicle to all customers and future customers dont be fooled they will take advantage of you in your time of need ....

Di
Review №85

Amanda abbet was very helpful and fun to work with she will definitely get you where you need to be shes great stop in and get you a car and drive off today😊😊

Ma
Review №86

Great friendly staff. Amanda was great with helping me get into a new vehicle. Would recommend to anyone in need of a vehicle give jd byrider a chance.

De
Review №87

They are great especially Amanda she will get you all the way together I love everyone here such a lovely place to get your car and build your credit

Cy
Review №88

I was immediately greeted at the door, customer service skills are professional and personable. The friendly smiles and positive atmosphere with the amazing proactive team players are key and it was a pleasure speaking with everyone. They were able to get me in and out quickly. They are knowledgable about the process and explain everything in detail. They are here to help those with less than perfect credit scores build the credit back up. They are truly there to help and have been a blessing. The entire process went smooth and I couldnt have chose a better place to walk into for help. It is a plus to have a service center located in the building, where I can take my vehicle in anytime I feel it needs looked at, not to mention the free oil changes! My experience was all around top of the line and Im thankful for these blessings. 5 Stars from this customer!

Sh
Review №89

Amanda was very friendly and very helpful and explainer things in terms I could understand. I recommend this company and especially her for anyone looking to buy a car

Oc
Review №90

She was an amazing sales person! She got us in a car that was affordable and nice and newer❤️Thanks to Amanda inFort Wayne Indiana we are driving away in the car we wanted!!

Jo
Review №91

Jonah was so friendly and polite! Everyone had all the answers to our many questions. We will definitely be back and we will recommend JD Byrider to our friends. Thank you all for your help and friendly smiles!!

Je
Review №92

I Had The Best Experience With Byrider And It Was My Absolute First Time Leasing A Car. My Sales Rep Was Amanda And Man Is She Awesome No Stop And Go She Actually Engages In Conversation With You While Undergoing Your Car Buying Process Everyone In The Office Is Over Friendly And Respectful I Will Definitely Recommend Byrider To Everyone I Know Thanks Again Byrider For Getting Me Approved

Ap
Review №93

Amazing experience. Patience, and focused on the needs I was looking for. Benefits are unmatched. Thank you Jonah! Definitely recommend.

Te
Review №94

I’ve owned my vehicle for a year. EVERY couple weeks like clock work there’s a new, MAJOR problem with my vehicle. Most time it feels like they have my car more often than I do. And while at first they were quick and eager to help, the further I’ve gone along, the more reluctant they are to help. So here I am, without a vehicle for two days now, yet AGAIN, my alternator is bad with electrical shorts from AC lines that JD Byrider service installed, and I’m going to have to fight with them to correct the issues they’ve created. I DO NOT recommend buying a car through them. It’s great that they help you rebuild your credit but why pay for a car that you never have because it’s always got problems. Better off going to a Buy Here, Pay Here place where you can expect all these problems.

Ra
Review №95

Dont buy a vehicle from this place! Not only is the vehicle we bought junk and we have had to fix multiple things on it and havent even had it 6months. They take out payments whenever they want, not just for the amount its suppose to be either. They have taken out payments on the wrong day for triple the amount of our regular payment! Then it take 3 weeks for them to refund the money! This place is a joke!!!

Ch
Review №96

Amanda @ the fort wayne location was amazing she got me in the car I wanted an worked with me with my down payment so I can drive home today! Thanks Bunches!

Ro
Review №97

I wouldn’t recommend this company! They will tell you anything to get you to buy something. We wanted to get a town and country at first but when we test drove the van didn’t run right but they said everything was fine. We asked to see the car fax also and they give fake car facts!! I did decide to buy a different van. I go to get my oil change (you don’t need a apt) the guy said come tomorrow first thing in the morning so I did right when they open then I get told they have a lot of cars in front of me so they said they couldn’t do it. Wasted my time. Then I was told I could pay majority of my payment online it’s okay if I didn’t have the $5 I can make that payment next time. So I made my payment then I was told I can’t do that or make payments online anymore after they said everything is going to be fine. I can say a lot of other things but I don’t have time. Just trust me this company is not worth your time!!

Ja
Review №98

Amanda was great . she worked with us over a couple of days very patient with us allowing us to move at our own speed . she got us what we wanted and need, a great car ! thank you byrider & thank you amanda for the wonder customer service !!!

Ma
Review №99

Jonah was awesome. They explained everything thoroughly and made me feel confident about my decision

Ti
Review №100

Very helpful, professional, and caring. Amanda was very pleasant. My experience with her was AWESOME ❤️

Information
22 Photos
100 Comments
4.3 Rating
  • Address:310 E Washington Center Rd, Fort Wayne, IN 46825, United States
  • Site:https://byrider.com/get-a-good-used-car/brand_fort_wayne_in
  • Phone:+1 260-209-5071
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Motor vehicle dealer
  • Used truck dealer
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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