Only place I trust with my vehicles now. Great mechanics, prices are reasonable.Russ and Rich always take care of any mechanical issue I have! They rock!

Trusted and honest mechanic. It’s hard to find a place that cares about you and your car. This is one of those places. Very straightforward in their work. My cars last longer taking them to R&L.

Heard about them from former customers and met with with them, being extremely helpful and professional. Absolute life saver when it comes to auto knowledge and service. Will definitely come back to them again with any auto service I need. Thanks a ton!

Russ and Rick makes sure that you have good service I always make sure me and my wife take our vehicle to them

Only place we go. They always treat us right. Work done in a timely manner and rates are reasonable

Highly recommend R&L Automotive. Needed my front brakes & Rotors done on my 2017 Colorado. They got me an appointment right away. Where very professional an super nice. Had my truck in an out in a few hours couldn’t ask for better service. Also was $160 dollars cheaper then any other place in town! They have great prices an can’t stress enough how great the service was.

So far it was GREAT. Staff is courteous and kind!

Great Service with Great Prices. They always do a great job and the one time they made a mistake, they fixed it for free. Best Auto service I have ever received

Always had top of the line service from these gentlemen. Upfront and no nonsense when doing everything from an oil change to full engine repair. Great place to have your vehicle taken care of.

Service was absolutely the best Ive had since I moved to Fort Wayne. (Highly recommend) Service was fast and cheaper than anywhere else we got quoted aswell. So my wife and I have found our mechanic, that well be going to from now on.

Professional, courteous, very fair prices, quick, and friendly. Not to mention they are really honest and know what they are doing.

These guys helped restore my faith in humanity that not everyone wants to screw you over!I brought in a little beater car that I had only had for a month. It was having trouble starting amongst other things. They looked over it and tried their best to fix it for me, but in the end there were too many things wrong and would end up costing me more than I bought the car for. They were extremely kind showing me all of the problems and explained with brutal honesty that they could not do much for me. In the end they didnt overcharge me for all the time spent with my car because they knew I couldnt afford it and they couldnt get it working well anyway.Thanks guys. Im sorry my car was/is such a disappointment. Ill be back in with a better car next time 😂😂

Russ and rich are straight forward and to the point and dont beat you on prices and get over on the customers

Excellent customer service. Technician was waiting for me when I arrived. Very friendly, efficient service and very reasonable prices. Definitely recommend folks give them a call for your vehicle maintenance/repairs

Great place to get your car fixed reasonable prices

I got referred from a friend to go to R & L Auto to replace my alternator. Russ was extremely professional on the phone, and explained that it would take 2-3hrs. My vehicle was ready promptly and efficiently. I definitely would refer these mechanics!!!

Amazing service. Will always come here for my car

I would call them first for any car or truck repair. I certainly do.

Thank you guys for all the amazing work you have done on my lincoln it runs amazing. I will never take it anywhere else . Amazing prices and top knotch work.

I have my vehicles exclusively worked on by Rich and Russ at R&L. They provide top notch service and the pricing is unbeatable. If youre in the Fort Wayne area and need basic maintenance or a major repair on any vehicle, please visit these guys. They go above and beyond for their customers. 5 stars for sure!

Great group of guys! Always honest and will let you know exactly what is wrong. Reasonable prices.

Russ is pretty trustworthy from what Ive found so far. Is pretty seasoned in the Auto field and gives great advice on what kind of moves you should make if you have car problems and hes also pretty realistic. Has done several services on my car and Ive had no problems to date. Highly recommend all, and especially to people skeptical about where is a good place to have your worked on

Russ is such a nice guy; very courteous & friendly. They did a wonderful job on my car, which needed some pretty extensive work. They had it done in a timely manner & kept me informed. They also did the work for a reasonable, honest amount of money. My car was clean & all issues taken care of upon pick-up. So glad to have found R&L & will definitely recommend & return with other issues I may have.

This is a great Auto shop! From the first call through the service and follow up, all of my interactions were very professional and courteous. The rate was very reasonable for the work done. I will definitely continue to use them and I highly recommend them to anyone.

Very communicative and knows what their doing

Russ runs a good company.

Handy to home, enroute to & from work. Fast in estimates AND repairs.

I recently had suspension work performed on my 2004 F250 and could not be more satisfied. Russ was very professional and cordial, plus provided a free diagnosis! I highly recommend R&L Automotive and will be returning for any future repairs. Terrific service and very competitive prices. Thanks again!!

Very entertaining

These guys are the best in town Ive dealt with them for this past year and theyre always courteous and have fair pricing and do a great job in handling whatever you need done with your vehicle Im glad that I found these guys and they have my business for life. I highly recommend them you wont be disappointed

Always great experience with the guys at this shop

I have a 2002 Chevy truck that needed a shackle replaced. I always educate myself on any automotive repair via YouTube and I get parts and labor prices from several sources so I am informed when I call to get estimates. I got a phone quote from R&L that seemed fair and the Guy on the phone had good phone skills. When I brought the truck in things changed I was told that they have to take a look at it to confirm the phone quote, they confirmed the Phone quote but with a higher price, I agreed to the increase of $50.00 because I was there and I wanted the truck repaired, although I had two other shops quote $150 over the phone and I knew the repair would not be difficult. I left my truck there and went home later I had to run some errands their shop is not far from my house, driving by and I saw my truck sitting outside so I stopped in and I had the pleasure of meeting the rude arrogant owner. Not only did they not call me and tell me that they wanted to replace the entire leaf spring and that it would be several hundred dollars more but the owner argued with me over the repair and said —Quote—do I want to spend several hundred dollars more on labor or parts. I am almost 60 years old and a car enthusiast, meaning I typically have a multiple different types of vehicles especially Jaguars, not bragging you just get a lot a car for your money with the right models. So I am no stranger to automotive repair shops. I’ve heard of stories like this with deceptive automotive repair shops but I’ve never blatantly experienced it until this moment. I removed my truck from the premises. Took the truck about a mile up the road they had my vehicle fixed with a new Shackle in less than two hours for $150 without any hassle, confusion or deception just a quick easy repair (like I knew it would be) done properly and honestly by Tom Steele tire. After the physical inspection R&L Increased the price of a simple common shackle remove and replace $50 which was OK but that wasn’t good enough for them they wanted to add several hundred dollars onto the quote for an unnecessary repair. If I would have left my truck to be repaired by them a $150 repair would’ve turned into well over $500 through R&L be very careful of these people, this is the type of auto repair shop that gives the industry a deceptive price gouging reputation. They have very good phone skills to get you in the door it’s what happens after.Thank you for your reply to my review Russ, Stealing has always been a rub of mine. An unnecessary Leaf spring replacement rather than a simple shackle replacement U stated you needed additional parts and labor, which u did not, you tried to set me up to have me pay for an unnecessary leafspring replacement, charge me for extra parts and labor that were COMPLETELY UNNECESSARY. That is stealing anyway you look at it! The other shop removed and replaced the shackle with no issues, extra charges, extra parts, extra labor in an hour an half, actually it was even less than that they called me in an hour and a half. You actually had the gall to call where I had the repair done, that takes .....,That shop is where I want to maintain a relationship for future auto repairs. What’d u say to to them, You’re POS, U tried to up charge a simple common $150 repair to over $500. Being an informed consumer pays off especially when dealing with people like you. prime example why your industry gets a bad rap. Plz c my review on this simple repair from Tom steel tire. As far as your oil change, scrw me once shame on you scrw me twice shame on me.

I highly recommend paying this place a visit.. best electronic tech service in town, great seamstress, and they whip up an EXCELLENT tuna salad sandwich. Complete with sensual massage. Natural organic biological lotions sold here. Also if youre in need of a cobbler, Russ knows how to fix a shoe or two.

R&L Automotive is everything you want in an auto repair shop. Honest evaluation of what your vehicle needs, fair pricing on labor and materials. Service is quick and professional all of my vehicles are now serviced through R&L. They range from GM, Japanese, Korean, and German imports all serviced through R&L.

Russ and his team are the best!!! Fair, honest, no b.s. Thanks for everything!Connie

Cheapest fully synthetic oil change on the market. Did my oil super fast too. Amazing value.

Fast and friendly.

Got my oil changed. He did a fantastic job. I was in and out in no time. He even checked out the reason why my ABS and Stabilitrack lights were on. Great service and great pricing. Definitely recommend this place. Will be back to have other work done in the future.

Would highly recommend! Quick & easy scheduling. Professional, friendly, & NOT pushy! Will definitely return for future car care needs.

Great small shop with fair prices. Russ will treat you right. Just had my suv worked on. Always had it serviced at the dealer well no more this is my go to place from now on. He will even show you whats wrong if you want him to. Is fair and truthful. Does not put on parts that arent needed. Give him a try!

Really appreciated their honesty about the issues and likelihood of fix via certain strategies and tips on how to find the issue etc

R&L Automotive is the only place that I will go to for oil changes & other auto care They are fast, friendly, and reasonable in price. I highly recommend R&L Automotive!

Very helpful and honest. Willing to educate someone who doesnt actually know whats wrong with a vehicle and not simply take advantage of them.

I’ve visited twice and so far I believe he’s treating me fairly. That’s hard to find. I have more work my car needs and I will be going here.

Great service and very fast with it and best of all the best people skills I ever seen at a automotive shop I wouldnt recommend no where else..!!

They provided me fast, efficient, and affordable service. I highly recommend them for your automotive needs.

Since I was on a tight work schedule, Russ got my oil change completed promptly. And the $29.99 synthetic oli change is a great value!

They are great, decent prices and Jody is a great mechanic. Hes very capable and good at what he does.

Excellent service! Great prices! Would highly recommend!

Russ is an honest, trustworthy and knowledgeable mechanic who provides quality services at very reasonable prices.

Russ is a good and honest business man definitely recommend to anyone looking for a great shop fair prices and great services

The service was great and priced very good

Great communication and reasonable prices. Easy to work with

Russ and R&L Automotive went above and beyond today. The level of Service and Honesty combined for a no BS experience that I will certainly share with family and friends.

I highly suggest checking out R&L Automotive. Great service and support!!

Honest and upfront. Fair pricing as well!

Friendly, quick and efficient. Did a free diagnostic, and fixed the problem with reasonable pricing.

Honest, reliable, and trustworthy. Replaced my breaks for a reasonable price, and havent had any issues.

Very professional and fast service

Very knowledgeable, fair prices, great people

Russ really knows what he’s doing and saved me a lot of money! He has my business!

Professional and honest!

Great service

Excellent service

Good