No problems. They were straight forward with me on timelines of repair. They would contact me about the progress of the repair or issues I needed to address. They addressed what I needed to not to do until my paint cured. I would recommend them to anyone.

I walked in at 3:30 and asked if I could get an estimate. They asked if I had an appointment, which I did not. Their website does not say that there must be an appointment made to get an estimate. I had just been at another Auto Body for an estimate which took less than 10 minutes. The receptionist turned around to two employees just sitting there drinking coffee and chatting, not about business from what I overheard. They were too busy to actually work and check out my car. If they do not put customers first over their chatting and coffee, then Im not going to choose them as a business and you shouldnt either. There are enough autobodies in Fort Wayne to choose from than Gerber.

I received great service from getting an estimate to completion of the repair. I was also updated daily on the status of my vehicle. My car looks great again.

Fantastic crew and high quality work!

This place has been great so far. Fixed my car in a week. Just waiting for a chrome piece to come in.

Took my charger in to be repaired after a collision. The estimate was thorough and honest, the staff were friendly and professional but their work is what impressed me the most. My car looks like new, inside and out is a lot cleaner than I left it, and the best part is how quickly they were able to get it done. Said theyd have it for a week, and it was done in just under two days. All in all it was a great experience.

I love this place because of the quality of work and professionalism. Last year I injured my car and Jeff was my associate. He was very thorough and patient with me. He kept me updated throughout the whole process. Anything I needed or any question I had he was always available. His customer service was so outstanding. I referred someone else to Jeff and they were satisfied as well and I received a referral bonus. Unfortunately, I wrecked my car again and thank God Jeff was available. He did not disappoint at all. Attentively, listened to my needs and addressed every one. The quality of the work was awesome. Even after the work was done if i had any questions or concerns he was and have always been there to satisfy my needs. You just dont get that type of customer service anymore. So if you ever need any collision work done on your vehicle take it to the coldwater location and ask for Jeff. You will not be disappointed, i promise you.

Nice people answered questions and assured they would fix properly and in a timely manner

They performed a body repair on my truck recently. They did a great job and kept me fully informed of the process. All the staff were really professional and friendly. Great company.

You need appointment few days out just for estimate! Walk-ins are not tolerated. Think about it. Drove for nothing and was happy to work with Kelly Chevrolet Body Shop instead.

Very disappointed, repairs took 2 months, had to return to get items put on that were forgotten, still missing items still awaiting call that was supposed to come weeks ago. Charged for tire that was never replaced. Shop around no one deserves this kind of service.

The people here were great! They kept me updated the entire time my car was being worked on. Got it back and everything looked great! They even vacuumed the inside! Highly recommend!

They were very professional and did a excellent job. Even cleaned the interior and windows. I recommend them very highly.

Came in for something they could have honestly taken advantage of me and they didn’t. They took care of me and i will forever be indebted to them for helping me out in a tough time

Good experience with them after getting in an accident and choosing these guys for repairs. Danielle in the office was great, very helpful and informative. The other staff members that I talked to were also good, but spent most of my time with Danielle.

The people are very knowledgeable and so courteous! You shouldnt be disappointed working with them!

The ONLY place to go for auto body repair. Brittany and Jeff are the best ever.

Excellent customer service, very friendly and helpful.

My place for car or truck repair, always do a great job

Did great body work

Excellent customer care!!! Thank you!

Friendly and attentive