We brought a laptop in for a repair. A piece of the charging cable adapter got stuck in the charging port of our laptop rendering it impossible to keep the laptop charged. We brought the laptop in to Brantleys to see if they could pull the piece of the adapter out. It took Tony only about 10-15 minutes and he had the broken piece out. He provided exceptional service and was very reasonable for the fee. The folks at Brantleys are friendly and very helpful.While we were waiting, I looked around the shop. They are like the now defunct Radio Shacks, but with much more available. Stop in for any electronic needs from computers to telephones and even audio equipment. Definitely a fun store for the technology inclined.
Great place to find those one off low voltage supplies for Tvs Computers, Alarm equipment. Even better, if they dont have it in stock or on display, theyll order it!Great store. Great staff!
Courteous and knowledgeable. They had a computer part Id tried unsuccessfully to find in a half-dozen other places. Went above and beyond to help me get it before the weekend.
When your in a pinch, electronics needed are there and put based without a hitch
HAD MY TV FOR A YEAR SAID HE COULDNT GET THE PART WHEN WE WENT TO PICK IT UP THE TV WAS GONE THEY USED IT FOR PARTS! NEVER WILL GO THERE AGAIN!
Super fast turn around for reasonable prices. Extremely knowledgeable in any computer or electronics.
Very old school professional and extremely knowledgeable about fixing older electronics such as my VCR. I wish I had known about these guys many years before, I will continue to use their services
Jim was Very helpful when I called in to ask questions and when I showed up with what we talked about on phone
Found exactly what I needed and the staff were happy to help.
Expensive af. Low quality tools if you buy cheap. The only reason to go here is because you need it now and noone else has it
I booked Brantleys to come to my home to connect my wifi tv to my Sony analog receiver with a A/D and D/A Converter device. Not only were they a No show, but when I called to ask them to please come, the service tech told me it was electronically impossible to connect these devices. Not only did they waste my time with no showing me, but the tech became argumenative and stood his ground as to why its impossible to connect these devices. This was the same tech who tried to help me over the phone to connect these devices. I called another company and they will be here within the hour to get me set up.
Was very helpful an assisted in solving my problem, thank you Brantleys
Staff is very friendly and helpful. Definitely my favorite electronic parts store and the first place that I check for my electronic needs.
I looked all over the place for an hdmi splitter. Although advertised None of the big name stores had it.Called Brantleys and they had that and a whole bunch of other things the others didnt have either.The guy at the counter was a old school sale person. Very helpful and polite.Thanks for helping me out of this jam!
Trying to get a hold of anyone on the phone is like trying to run in sand. But when you get here the guys are super helpful and between all of them youll get your questions answered. Theres a ton of little odd electronics stuff (think old old RadioShack).
Friendly staff. They have a large selection of all kinds of parts and supplies. Kind of reminds you of the old radio shack with out the commerical feel. Nice staff always willing to answer questions and let you browse around.
Service techs are not required to wear a mask . We just had a COVID outbreak in our office and the front door clearly states when you enter, a mask must be worn . The service tech that was sent out refused to wear a mask and said if he was made to he would leave and not hook up our phone system ! Totally unacceptable !!! I was not able to post without giving them a one star otherwise it would be NONE !!!!
Great Guys, Customer Service is A+, and always a smiling face ready to help
This place is electronics heaven! If they dont have it, they can order it. They are friendly and check to make sure your needs are met. They also do phone systems, audio and electronic repair.
Great place, under new management, the store is beginning to have a fresher look.
If youre looking for people to have a staring contest with while receiving second rate (at best) customer service than look no further, this is the place for you!Verbal communication and good customer service is not their strong points. They sale electronic parts, thats about all this place is good for. Id advise you try another electronic store if possible and only visit this place as an absolute last resort.Visit here at your own risk, you have been warned.
I needed 4 custom built cable and connection assemblies last minute and the employees at Brantley Electronics were able to provide me with what I needed within a couple of hours! The employees were incredibly professional and helped me find exactly what I needed! If your looking for anything with respect to electronics, main steam or hard to find, Brantley Electronics should be your first stop!
Had everything I needed for my project. I checked with them before ordering on line. Glad I did. Great place for electronic parts, computers, electronic repair tools, connectivity solutions, cool projects, etc. It is like a much better stocked privately owned Radio shack. Only reasons I did not give 5 stars is prices are not cheap, and the location is way out and not by much else on the Blvd., in Fay.
The store had a lot of great electronics for all kinds of projects, but what really helped the most was the employees. They were very helpful and knowledgeable.
Excellent service. The staff is knowledgeable and more friendly than most shops in Fayetteville. I will remember their help next time I need parts!
Superior service! If you have a question theyll answer it and if they dont know theyll research the answer for you! Plenty of things to fix your electronics. Friendly staff as well. Keep local business alive come here for all your electronics and electric needs.
I have been happy with their service. It has been my go to to get items for cable pulls and terminations. Great resource for field engineers in IT.
If you know what you need, these guys definitely have it. If you have no earthly idea what you need, these guys will definitely be able to help you. They have never let me down. Very knowledgeable and helpful.
Tony was one of the nicest guys I have ever met! Took the time to explain to me various components and helped me for over and hour to resolve an issue I had, fantastic staff and amazing prices for services, the one stop shop in favetteville for all your computer needs! 5 stars doesnt do these guys justice!
Real experts that help you get what you want, thanks guys.
Been buying hard to find electronics for my computer store for 20 years from Brantleys. I also have them do some of the micro soldering for me that is above my pay grade lol. Tony is excellent with a soldering iron. I recommend them for hard to find electronics and repairs. Thanks guys!!
Great bunch of professional, helpful, an funny people. They have helped me with things like pinning a cord for my radar detector and tech advice no problems.Brantleys not only has your electrical needs but lots of other need to have or need to want items, like security cameras tools ect.
A quiet electronics shop that has a broad range of stock for your electrical needs as well as PC/TV electronic devices and parts. They also set up, repair, and defrag computers.
Great service
This place is what Radio Shack was in the 80s. You can purchase components like capacitors and resistors as well as two-way radios, lighting solutions, electronic toy kits, computer parts, and more. The staff is knowledgeable and can help you get what you need if youre not sure. Oh, and they have various cables as well.
They always have what I need and good customer service
Prices are a little high but what do you expect... little to no competition. All in all cool place to look around
Always love going to Brantleys. Best place in town to get my electronics hobby fix.
These guys need to learn some customer service skills. spending 10 minutes standing in a store with 4 workers without even looking up to say Be with you in a minute. 2 other customers in the store. Hard for them to be that busy I guess.
Very nice for all electronics needs and excellent customer service
Maybe it is just me, but every time I go in there those guys seem to act like I am bothering them and are sure to dismiss themselves (mentally and emotionally disengage) Beside their shelves seems to be stocked with antiquated products. I mean I dont see myself using much of any of the products there.So if you need some 1999 - 2005 stuff, they might be able to help you but please brace yourself for half-hearted customer service.
I had been searching around town for a particular part for my computer and was only able to find it at Brantley! The service was great and I will be sure to return in the future for any electronic needs!
Brantleys is wonderful. The people are great and I love them. Just going in the door is a morale uplift its indeed a candy store for electronics.
Wow! Ive been hesitant about pricing the IR Sensor for my 42 Philip TV since my last quote was between $60-$65 OMG! Brantley Electronic is so reasonable! And the Customer Service is just that - Customer Service - Ive been without a remote since August AND IM SO EXCITED! Im finally going to have a TV Remote maybe sooner than 10 days for less than $20!
Great people, good prices, just about everything you need, and more. If they dont have it, then youre going to have to special order. These guys will get it generally within about a week.
Great older building, that has been around forever, great landmark for traveling
Great place he help me with everything I needed.
Very helpful and knowledgeable! A wide variety of electrical supplies in the store including CB radio gear.
I went there the first week of November 2012. I went looking for a replacement bulb for my Streamlight flashlight. After searching the store for the better part of 15 min, I finely found the bulbs a pack of two. I paid for the bulbs and opened them right there at the counter and tried them both in my flashlight. The man behind the counter watched the whole time and even suggested trying the bulbs in other slots in the light, after showing the batteries worked in the light and seeing the bulbs were no good I asked to return them and I was told no returns. after standing there watching everything and seeing he just sold me bad bulbs he still would not give me a return!! i work on the local base here for many years, and i will let all my friends on base know about the treatment you receive at this store!! the bulbs only cost around $10. but i feel like i was robbed!!
Face to Face customer service has always been excellent for me, at least for the 2-3 guys at the shop that ive dealt with from time to time. On the phone recently the tone was somewhat different, could be described as rude depending on what youre used to. Selection and pricing are fantastic, its like an IT candy store in there. Overall very pleased with Brantleys.
Worst experience ever!Today is May 9, 2014. In mid December 2013 I ordered a simple capacitor for an old TV set I was working on. In all those months I’ve called repeatedly and stopped in often. Every time I check with them I get a different song and dance about why my part isn’t in. About every third time they claim to have lost the order so the process had to be restarted. The outcome of my call today is that they now say there was never an order made. If anyone has ever received worse customer service I’d love to hear about it!
Service was so good I had to leave a tip! Thank you guys.
Seems a good place to get things you need, but their prices seem high on some of their items .... Like a $5 Raspberry Pi Zero is over $15
They have a very knowledgeable staff when it comes to Electronics.
Great customer service researching a repair electional part
Shouldnt be open. No inventory
Great place where you can find electronics that no one else has
Lots of great electronic gadgets. Great service!
Anything and everything you need for electronics. Awesome place
Find most of everything you need that RadioShack doesnt have. Prices were a little steep but maybe better than RadioShack and besides youre supporting a locally owned store.
The go to for electronic supplies. If they dont have it, they can tell you where to get it.
Have a ton of electronic parts and tools for good prices.
Friendly and helpful staff.They carry a huge inventory of unusual parts and gadgets.
When you grow up and radio shack just wont cut it anymore these guys will be there for you. A great resource of Fayetteville!
Every thing you need to build a death ray.
Good prices, helpful staff
Excellent place to get your electronics repaired
Good place for electronic parts
For those hard to find and specialty electronic parts for dyi or inventors alike.
The have a lot of random electronic stuff. If you cant find it elsewhere they are the last stop before the Internet.
Huge selection. Highly recommended.
AWESOME SERVICE💪
Very Respectful & Great Service
Good service good people
They have every thing electronic that you cant find.
Great customer service
Everything you need to can find it here.
Awesome store!
Very helpful and nice
Very helpful staff
Knowledgeable staff.
For an electronics store they lack in electronics repair and parts. Needed some CB repair and parts but they do not repair them and have limited no name parts. Very disappointed.
Dont see places like this often anymore
Tech candy store.
Very courteous and professional
Fixed my cb in no time
Nice people
Clay and the team do it right!
Everything u need
GREAT
Great
Excellent atention