Fast and effective service. They have great prices, I always have a great experience

I went to Pro Tech to get my car inspected because its right down the street from me. During my inspection they noticed that I needed new brake pads, rotors. I compared their pricing to when I got my brakes replaced from the dealership 2 years ago and Pro Tech was $75 cheaper!On top of that, they noticed a nail in my tire and patched it up for FREE. The whole process took about 2 hours. I highly recommend this place to all!

The owner tried to get money out of my wife for failing her on the inspection sticker by stating she failed due to the brakes needing to be replaced even though they are fine (which by state law he can’t even fail her for). He also failed her for her windshield wipers, which also were perfectly fine. I went back to confront him about it and he stated “I’m the inspector and I make the rules”. He also called me a white trash American and he told me he makes way more money than I ever will. He is the most unprofessional owner that I have ever encountered. Do not ever bring your vehicle there. The owner is a racist scam artist, he deserves to be shut down.

Ive had an excellent experience with the master mechanic pepeto . Hes exemplifies knowledge along with customer service. I wouldnt be able to praise enough him (pepeto) and his place.

Worst place to leave your car for inspection. They will fail inspection and charge for the work they have not done.

Took whole day to fail inspection. Terrible service!

I was there for inspection said that tires are old needs to be replaced. Replaced tires without giving options.

These guys are the real deal. I dont trust anyone else with my car. I have been coming here for the past 2 years. I never had a problem and they are super honest. I probably saved a lot of money by coming here. Great customer service. I recommend!!!

Hello Everyone, this is the worst possible place around. The owner is a charmer, He will act like a very trust able person but he will charge you 4 times the usual price and will fix nothing at all rather ruining your car.

Terrible place to stop for anything this guy will fail your inspection sticker on any little thing just so he can overcharge you on simple stuff.. please don’t give this guy any business he doesn’t deserve it! Be aware of this thief.

Dishonest. Went for inspection sticker in a year old vehicle. They told me I needed new wipers or they were going to fail me. My wipers were fine. They said they already entered it into the computer so I needed to buy from them. They charged me $40 for garbage wipers. THe drivers side wiper already cracked at the spot that holds its in place. Had to buy new wipers again within 2 months.

Zero stars. this guy would rip folks who visits store. He is charging the folks with state inspection 2$ more in name of using credit card usage + never passes state inspection by mentioning some reasons like wipers & light bulbs - charging them for replacing them without even mentioning all details. Im sure he isnt even replacing them. DO NOT ever visit Pro Tech. This guy is a real cheat. DO NOT trust positive reviews. no wonder, he might be writing for himself or have someone do it. Dishonest with zero customer care and goal is only to rob money from customers.Old management was good but new management guy is terrible.

I always bring my car here. I dont trust anyone else. Awesome shop!! Totally recommend!

I received service here a couple of months ago. I needed an oil change and a few other fluid flushes. I also asked them to take a look at the car and let me know if anything needed work - preventatively.I’m a woman and don’t like being taken advantage of, so I try to ask some questions and ensure that I’m aware of what people do with the car. I’ve always had awesome experiences when I do this respectfully and this time I felt completely taken for a ride.I was told that I needed a full brake job and a few other things. I was charged about $275 for the fluid flushes (which is normal). But I’d just had brakes done fairly recently so that seemed weird. I took the car to my parents long-time trusted mechanic about an hour away for a second look and was told the brakes are more than fine, but all of the fluid was filthy. One day later it should have been clear as day. Yesterday I went to Valvoline for my next oil change and was told by them that my fluids were filthy. Still, had the guys at Pro-tech done it, they should have been fine. ...A second opinion proving the guys at Protech didn’t do anything and totally ripped me off.That day they told me the computer was down and that he couldn’t print a receipt. He was already acting strange and it made me feel like something fishy was happening so I asked him to email it to me once it was up and running which of course he never did. So I can’t even go back to them to request my money back.I don’t like writing bad reviews but I felt totally screwed by these guys and I’m never taking my car here again.Unfortunate because they came highly recommended.

Affordable, honest and great customer service. All you need! :)

HORRIBLE CUSTOMER SERVICE. If i could give them a zero I would. My husband went in to get his vehicle inspected and while lifting the car they damaged the frame causing the vehicle to not pass inspection. They then denied lifting the vehicle - which is now unlawful. I tried doing agreements with them, but the owner kept hanging up the phone. Would not recommend them to anyone.

Careful, horrible and bad service. Never leave your car in this place, never.

Love Carlos. He cares about his customers.

RIP OFFS!!! OVERCHARGED ME approx $130.00 MORE THAN OVER ESTIMATES. $380.00 for a STARTER. Tells me he charges more because he does it right and he’s the only one who is giving me a 1 year warranty. They cleaned the wires and things.HELLO, IT’S CALL LABOR! PART OF THE JOB FOR INSTALLING A NEW STARTER!! Give me a break!!!MY VAN BROKE DOWN AND I HAD TO GET IT TOWED. CONSEQUENTLY I TOWED IT TO DISCOUNT GAS ON MAIN ST EVERETT, MA. IT WAS ABOUT 5:50PM SO I FIGURED THEY WERE ABOUT TO CLOSE.I LIVE 1 STREET OVER SO IF THEY COULDN’T TAKE THE VAN I COULD HAVE TOWED IT HOME. GUYTELLS ME HE DID ME A FAVOR BY LETTING THE VAN GET DROPPED AT HIS GARAGE! UNREAL, HE TAKES MY TELEPHONE # AND SAYS HE’LL GIVE ME A CALL TOMORROW MORNING.THEY NEVER HAD THE OPPORTUNITY TO LOOK AT MY VAN. I TOLD THEM IT NEEDED A STARTER. SO WHEN THE GUY SAYS HE’LL CALL ME TOMORROW I ASSUMED IT WOULD BE TO GIVE ME THE ESTIMATE. NOPE. JUST DID THE JOB AND TELLS ME WHAT I OWE HIM.I SHOWED HIM A PRINTED PAPER WITH A GUARANTEED ESTIMATE. HE DIDN’T WANT TO LOOK AT IT AND HE WASN’T WILLING TO GO OVER THE COST LISTED.HE GETS HIS MONEY AND GIVES ME MY VAN KEYS AND THE SMALL PIECE OF PAPER FROM RUNNING MY DEBIT CARD FOR A PORTION OF THE CHARGE. I HAD TO ASK FOR THE PRINTED RECEIPT. THIS TAKES HIM A WHILE SINCE IT WASNT ALREADY IN THE COMPUTER. THIS RECEIPT DOESN’T HAVE MY NAME OR TELEPHONE NUMBER. DOESN’T HAVE THE LICENSE PLATE OR VIN NUMBERS.IT HAS AN INVOICE #, A DATE PRINTED. THE SECTION FOR PARTS DESCRIPTION/NUMBER ETCIT IS TYPED IN “REPLACED NEW STARTER AND CLEANING WIRES” 6653. QTY 1.00 SALE $380.00EXTENDED 380.00.THE NEXT SECTIONS HEADING “LABOR DESCRIPTION”. HE TYPES IN “ LABOR N/CLABOR”THE BOTTOM PORTION HAS LABOR:0.00,PARTS: 380.00, SUBLET: 0.00SUB; 380.00, TAX: 23.77, TOTAL 403.77BAL DUE: $403.77.SO I GUESS HE GAVE ME $23.77 STATE OF MA TAX.REALLY REALLY SERIOUSLY HE GAVE ME A BREAK? NO WAY. HE APPARENTLY COULD ONLY DO SO MUCH ON THE COMPUTER. HE DIDNT KNOW HOW TO GET AROUND THE TAXES BEING ADDED AUTOMATICALLY. LOLWHAT GOES AROUND COMES AROUND AND I HOPE IT BITES HIM IN THE - - -!!!No signature, no words showing the 1 year warranty.DO NOT TRUST THIS PLACE TO WORK ON ANYTHING. I’M GUESS IS HE FIGURED I WAS AN OLDER WOMAN AND WHAT COULD I POSSIBLY KNOW ABOUT CARS AND REPAIR COSTS. ETC.NEXT TIME I’LL DO THE JOB MYSELF JUST LIKE I DID WITH MY HARLEY DAVIDSON SPORTSTER. I MAY BE OLDER BUT I’M FAR FROM STUPID OR HELPLESS. I’M SICK AND TIRED OF BEING RIPPED OFF FOR AUTO REPAIRS AND OR PARTS.

But a dishonest one in America. That is why the Brazilian community is so poorly seen. I do not indicate and one more scratched from my list. The dishonest ones proliferate like plague.

If the guy works with his mouth shut, would be better

Great for regular vehicle schedule maintenance, but even better when I had a emergency repair need (radiator leaking). Staff was professional and attentive

If you are in a pinch for brake job, go in but be ready to pay extra . If you have time go somewhere else

Oil Change, State Inspection, Brake Job, & Tune ups was done at this shop on various occasion. Service was fast and professional.

Wonderful, polite, quick service.

Great staff. They work hard.

Brakes, steering balance, oil and excellent service

A bunch of theives, very expensive without doing anything

This shop is still open its not closing

Not good

HORRIBLE service and customer service!I did the oil change in this workshop, and the mechanic forgot to put the engine oil cover in place, I only realized two days later when the car started to make noise because of oil shortage, it almost blew my car engine.I went to it so I would pay for the oil I had to buy to replace, and the owner who is a bad man and bad character, kept trying to put the blame on me, and he did not want to compensate.He said he would not reimburse me for the fact that they had already cleaned the engine of the car that would HAZE them and almost melted the engine of my car!I DO NOT RECOMMEND EVERYTHING!Pessimo service and customer service!I did the oil change in this workshop, and the mechanic forgot to put the engine oil cover in place, I was only noticed two days later when the car started to make noise because of lack of oil, almost melted the engine of my car.I went to it so they would pay me for the oil I had to buy to replace, and the owner, who is a bad man and bad character, kept trying to put the blame on me, and he did not want to compensate.He said that he would not reimburse me because they had already cleaned the engine of the car that would HOLD them and almost melted the engine of my car!I DO NOT RECOMMEND EVERYTHING!