Nice guys, long wait to get in but I can see why. They come highly recommended, and are kind and knowledgeable.
VERY honest and caring professionals. My usual shop gave me a huge estimate so I came here to get a second opinion. They told me I dont need most of those things and did a great job at a reasonable price. I had already been bringing my other 2 cars to Turn Key so I trusted them. Ive never been disappointed!
I found Turn Key through a dear friend. I had traveled up from Oregon to visit her and my car started to overheat. I knew I had to deal with it quickly and didn’t want to take it to a random mechanic. She called Pat and he said “bring it up and I’ll take a look” He stayed late, checked it out and got back to me with a reasonable quote that night! As I had limited time he made sure it was taken care of quickly and was so professional in his communication. Their shop is very tidy and I felt heard and respected, which sadly isn’t always the case when I’ve tried to communicate car concerns with a mechanic. Thank you Pat and team!
These guys are great. Theyre professional and they know what theyre doing. Weve had Volvos repaired here for years. Craig also implemented excellent pandemic precautions. Very impressive. If you have an issue with the vehicle that they suspect you can fix for less, theyll diagnose it and give you all the info you need. We trust them completely.
Absolutely awesome. Its hard to find quality repair shops, primarily with European cars. This place rocks. Craig is extremely good at updates and more than fair with pricing. Very professional place and turn around time is outstanding. I have used Turn Key on several occasions, their service is consistent... 5 stars all the way!
Very helpful and honest staff. Always available when I need help with my car. Thank you to the entire team for your help.
I have a 2007 Honda Civic, was having problem with the car stalling and stopping and shaky at times on lower speed. Dealership was either trying me to sell and buy a new one of cost me upwards of 1K fix and diagnose fee of 150 dollars. Came to Turn a Key was referred by my friend and he checked said not a big deal the A/C alternator was jammed and causing the car to stall due to excessive load, he fixed it for the cost of part and labor havent looked back since, he is my goto shop since then, new brakes, oil change any issues i call him go there and his estimate and timing for the job makes it so efficient. Blessed to have a genuine mechanic in the area now.
Ive been taking my 1991 E30 convertible there for 2 years now. They do excellent work for a fair price. Just bought a x3 and need to replace transfer servo motor. They save me $$$ since they didnt need to replace the whole thing but just the plastic gear that was worn. Im so happy I found them and they are great people to deal with. I highly recommend them!
I took my car to this shop when I had a check engine light on. It was easy to coordinate drop off via email. The staff was polite and friendly. They completed a pretty thorough inspection of my car and gave me a list of items that should be addressed in the near future. I was pleasantly surprised when they didnt charge me a dime. Because they couldnt address any of the issues (they dont usually work on Hondas), I didnt have to pay. However, it was worth a lot to me to know that my clutch was okay and what the engine light codes were. For me, it was a great value at a generous price!
100% recommend!!! Just had the 3rd service with them on my XC60 Volvo. Happy every time. You can trust them to tell you the truth about what needs to be repaired and for how much. I get repairs when needed and also regular maintenance/oil changes. Honest and great service!!!
Great service and prices. Customer service was excellent, this is a shop Ill be returning to for years to come. Did a great job with my Tacoma, highly recommend this shop.
Honest, Trustworthy, Integrity, Fair prices, Friendly. Just a few of the words to describe the team at Turnkey. We have as much work done there as possible (Honda & 2 Acuras). Recently took our 2012 Odyssey in for a clunking noise when turning. They did a diagnosis (no charge), & indicated they could fix it, but we should take it to the local Honda dealer, as it would possibly be covered under warranty. The Honda dealer was going to charge us for a diagnosis unless the work was in fact covered by warranty. Turnkeys diagnosis was correct, it was covered under warranty. Result: van fixed at Honda dealer - who get low rating for poor customer care, and Turnkey - continued stellar rating for putting their customer first.Dec 2017 Update: Reiterating the review. Can always count on them to give a fair estimate, and only on work that needs to be done. Highly recommended
We have both of our Volvos serviced here. After our Volvo dealership changed owners, we decided we needed to find a new place for routine maintenance on our cars. The prices here are reasonable, and when our cars have had any issues, they have been diagnosed and repaired quickly. The staff is friendly, and professional, and they are great about explaining issues so that you understand what is needed and anticipated costs before the repairs begin. Great folks!
I am so pleased with this place. Craig helped repair my car for a converter issue. He didnt try to sell me unnecessary repairs or parts, and when I asked if I needed certain repairs, he said no and only told me what absolutely needed repair. He even fixed my trunk latch for free! Most honest and efficient auto repair place Ive ever been too, and it will most likely be the only place I go to now. My car runs beautifully now! Id recommend this place to anyone. Absolutely happy right now!
I have used the services here for 2-3 years. These gentlemen are helpful and fair way beyond the call of duty. I have asked for advice many times about cars Ive been shopping for, questioned diagnoses from dealership service depts., etc. They gladly offer their opinions which are always given with regard to my best interest, not theirs. Never met such trustworthy people in this industry.
Craig, and Pat are great folks! As long as these guys are around I will not take my car anywhere else. Fast, efficient, and very fair.
I took my 2001 BMW 330i here with oil and coolant leaks and one of the employees named Craig was very nice and helped me figure out what exactly was wrong and optional plans of action to see what was affordable and what was needed, they have a recommendations for future visit and they try not to add on more problems then is needed. First time that I took my car to a shop and it wont be the last. They even waited for me past shop hours to pick my car up. Thanks Turn key auto.
Turn key is the best. Ive had several cars serviced here. Theyve always been fairly priced and thorough in their repairs and pragmatic in their recommendations. Highly recommended.
Craig is a very honest and up front person. Will not take my Volvo anywhere else. Highly Recommended for any Volvo or BMW.
Please see my yelp review about how they are thieves and wouldn’t credit me the hour of labor that they spent 2 months prior on the same thing and then oddly my clutch goes out after driving it less than 5 miles...check their response. Super unprofessional, I will be going elsewhere for future work.
With my lack of knowledge of Mini Coopers they could have easily screwed me. Instead they fixed what I thought was going to be a new A/C unit without replacing it. Great place. Seems very honest.
Craig is one of the most honest mechanics Ive found in the area. Please go to them for all your auto needs, it is hard to find someone you can trust!
The most honest mechanic shop I have ever been to! Have a 91 volvo that kept dying on me! they quoted me a price up to 250$ they had my car for a month he worked on it drove it all around and could not find a problem.... They charged me NOTHING. any other shop would have charged me a lot! and my volvo has not died at all! Thank you so much Turn Key Auto, You definitely have my business & will refer you to all my friends .... Donna Brashler
Ive known Pat and Craig for many years. ant time Ive needed anything theyve always been there. they have so much knowledge and are so eager to help. couldnt appreciate them more. thanks. mike
Very good experience, professional and very easy to speak with. Prices were more reasonable than other establishments Ive taken my car to including the mercedes dealership, and I will be coming back.
Nice place!Theyre very enthusiastic. I will come here next time.
I well never use this place again. First of all they lied to me about the price of a tune up.
Great people and very honest
Very caring, knowledgeable staff.