So I traded my van in for a Honda Pilot and I couldn’t be more excited I love every detail this car has. Kim helped me choose the best car for me and my family. It was quick,easy and painless. If you need a car come on down to see Kim. He took care of me the first time and the second time around. I enjoy being in apart of the magovern family. Thanks Kim!! Going to be sending all my family and friends his way !

We bought our car there. Amazing inventory. Sales Staff was not pushy to sell us the most expensive stuff. Some small things of course, but what can you do...its a car dealer. Service staff is super nice. Dont scam you either. So far had a good experience every time I went

Andy was Awesome! He went above and beyond to evaluate my issue and made sure I understood how to avoid it in the future. Great service!

This was the first place i went to for my first car and let me just say that the hospitality and welcome was awesome, Mathias was really patient and helped me to find the right choice.Alex was really generous and understanding and helpful about the price of the car. Last but not least is Ben he was great and got me approved for the credit i needed.Again a big THANK YOU to all the people that helped me.

I start with the negative. You did the tire rotation. Why after driving hundred yards I get low pressure alert? I stopped check the pressure and see that its 30 p p s on all four tires, not 33. Not a big deal but makes me wonder. Otherwise I appreciated that you met a discounted price from another dealership and performed service very quickly. I really hope tire pressure was the only mishap

Matias, i believe I’m spelling his name right. Matt for short. Such an amazing person, very entertaining and very patient. I looked at about 4 cars and he was very understanding on what I was looking for and my budget. He made sure I got approved on my auto loan, it look a long week of going back and forth and I feel very satisfied with my purchase knowing I didn’t get ripped off and the car was everything I was looking for and under my budget. Very great guy, if you go here for a car. Go to matias !

A+ service from Andy. Costly repair, but pleased with the way it was handled, and Andy went the extra mile to make sure I had all my questions answered. He also checked in after the fact to ensure I was satisfied with the repair. Will come back for any service/repairs. Great job, guys.

Went in for an oil change and a tire rotation. The staff was friendly, the service was quick, and the cost was low. Couldn’t be happier, will be coming back here whenever I need anything.

I went in to talk about my options for turning in my 2019 lease and James helped me find a shiny new lease in a short time! I didn’t expect to walk out with a brand new car that day but it relieved a lot of stress from me of turning in my lease and figuring out my next steps. The whole team was helpful: James, Alex, Oscar,and Brad and am very pleased with the service! Will definitely be back when this lease is up!

I wish I bought all my cars here. Amazing and friendly staff. Great deal and even better service. These guys are the best car dealership Honda has to offer. Alex and Matt were there for me every step of the way and even went out of their way to check in with me a few weeks after to make sure everything was going well. They are light years better than any dealers I have ever worked with before.

Great Vib in the showroom. Rich and his associates treated me respect and valued my time as if were theirs. Hope to refer my friends and family to the McGovern Group. Im not just sayn that because my name is McGovern.

Booked an appointment to address my latest Honda Civic recall. I knew my car was in good shape, well maintained going in. The staff honored my appointment on time, and were very courteous. They also added a multi-point vehicle inspection plus an exterior carwash. Recalls are not the type of thing that dealership service nor car owners enjoy dealing with, but they were very professional about it, and no fuss, no charge. Service was completed ahead of time. 10/10 experience overall.

Solid place for oil change and check up. Staffs are attentive, responsive and are very helpful. There is a nice room with complimentary beverages to wait in while your vehicle is being serviced. The website and text/email system are set up nicely to remind/ confirm your appointment or requests.

First the man who took my information before going into the office was so polite and helpful.The representative Andy was also polite and helpful. He texted me during the time of was there with updates. Excellent customer service all around.

Going to this place for 7 years and always have a pleasant experience. Today was the best ever, my car was done in about two hours and the customer service associate was very helpful. Nothing to complain about.

Very nice dealership. People were friendly and they explained all the options clearly. They stayed in touch throughout the entire process.

My sales man Kenny was amazing he really made my first time experience great. He made sure I understood everything. Also Benjamin was also great making sure I understood everything . Thank you guys 😁

I’ve been coming to this dealership whenever I want a car. The salesman that helped us was great! After helping other clients, he immediately asked us if we needed help. Sadly he was the only one and other salesmen would just stand there talking to each other, I don’t know if it had to do with our cultural background or skin color? One guy saw a white couple and immediately helped them while we were waiting for several minutes. Overall, it worked for the best because the salesman that helped us was very informative and knew what he was doing.

Thank you so much Oscar and Matthew DeMedeiros!You guys made the process of securing the car I wanted easy as possible!😍 Blue Honda Civic Lx! 💙And Matthew was sweet enough to drop the car off to me directly 😊.I highly recommend these guys!

Went in for a routine oil change. After going home, found out they left my engine bay covered in oil. My windshield wipers were oily and now my front windshield is all oily. Come on guys. at least clean it up if you spilled it.

First service appointment went great and was in and out within the hour with my Honda pilot.

Sooo happy with the purchase of my 2021 Honda CRV. My experience was so smooth from the best salesman Rich Fonzi Jr. to the best finance manager Oscar . Thanks for the professionalism and making us feel right at home.

Three things that stood out are memorable customer experience, impressive inventory, and efficient management. We had a specific choice of color preference that was only available in this dealership (from Worcester to Boston). Being a first-time new car owner, we have many questions and needed to be guided in every step. We received the best care from two great guys, James and Kim who was very patience, prompt in response and stayed with us in every step in the purchase process. Rocky helped scheduling our visits at our convenience in spite being a popular (and busy) dealership. We enjoyed Joes enthusiastically walk-down through the finance and trade-in formalities. When I need another car, they will be my first stop.

Be aware of you own maintenance schedule!The technician recommended a brake fluid change 3 months after it got done at the same service center. And the technician also recommended a rear differential oil change which is done less than 6months at an other dealership. It makes me wonder if the previous technicians did not perform the change or the current technician did not check the service history and actual testing. The explanation was they are transitioning to a different system. Very shady. The only reason adding a star is fair efficiency.

My recent experience at Honda McGovern was pretty decent. Darly was my sales person; he was very patient and did his best to be helpful. His supervisor stepped in to close the deal and I appreciated his flexibility. Joe, the Business Manager; Rocked! He was Awesome! He took the whole experience to a different level…so cool! Thanks guys

Oscar in the financial department and Devin in sales are the best!!! They are very thorough, knowledgeable and made the whole process really smooth for my husband and I. They truly went above and beyond to help us as much as possible. The process was smooth and they did what they promised with no stress. I had a wonderful experience here and I highly recommend buying your next vehicle with them!!

Honestly, I was surprised how smooth and pleasant the whole car buying process was here. I had already been to a few other dealerships and had done my research. Jameel was an excellent sales rep - helpful, knowledgeable, transparent and fair. My car was even ready for pick up sooner than expected. Very pleased with the whole experience!

There’s really no other place to purchase a vehicle. The certified vehicles might as well be brand new!! The staff is super friendly and easy to talk to. Not once did I feel pressured and they’ll do whatever they can to work with you, your needs and your budget. My car was detailed and loaded with a full tank of gas before I picked it up! I would highly recommend McGovern Honda!! Thanks to everyone who helped me find my dream car!!

Unethical and irresponsible sales tactics. Flat out lied to my face and deceptively snuck in a $1500 service contract after claiming it would be $10 more per month. Last I checked $10 a month on a 60 month loan is $600 not $1500. When I called them out on it, I got some excuses like thats just the sticker price, not the actual price I am paying. Also a complete lie. They said they would cancel out the policy and lower my financed amount. Im still waiting and I am currently paying interest on that $1500. I get that its a sellers market, but you can keep things classy even if youre a car dealership. Ive never had a dealership flat out lie to my face multiple times. Buyers beware. Ive also contacted the attorney generals office about consumer rights violations and they are very interested.

They were very attentive. Took me right away. And the price was fair. I recommend them.

You get just what you are looking for here. Great customer service and knowledgeable professional mechanics! You can trust, Highly recommend 👍

Had an amazing experience getting in my new Honda Accord!!! My guy Rich Jr was professional and attentive to all my inquiries, and very knowledgeable on all the trim levels. Also the business manager Joe is an awesome individual and very thorough in explaining the finance side of deal. When comparing to other Honda dealerships that I’ve worked with McGovern is second to none!!!

Absolute 5 star experience. We knew what we wanted and Mu helped us along the way to get there. Not the stereotypical dealership, everything was straight forward, easy, and casual. Mu and Oscar made the experience VERY enjoyable. Would 100% buy another car from here.

Samantha Lambert and Kim Suon were incredibly helpful and personable and I highly recommend purchasing a car from them. Kim did everything he could to expedite our purchase quickly. My only complaint is the overall vibe from the finance manager Cassandra, I dont know if she was having an off day but the paperwork process with her was off-putting and it felt like she was scolding us over questioning simple things. Also, its never great to start a pitch with bumper to bumper warranties do not exist... then follow with I recommend you buy this extra bumper to bumper warranty from me. Give Kim and Samantha a call though!!

Always a great experience at McGoverrn service department. Staff are friendly and professional and they take great care of my car.

Oscar was an amazing help to getting my new car!! I know the climate with cars right now is a rough one with the car shortage. They made sure they met my needs and I couldn’t be more grateful!! He was so friendly and funny and made the paperwork wait worth it. I also was helped by Kenny, a salesman, who went above and beyond for me! I am now leasing a new 2022 HRV AWD sport !!!

My experience at this location has been horrible. Lets start with the purchase of my vehicle, I went to trade my car in and was looking at the Honda Accord Sport. I asked about a model with sunroof to verify what I would be paying monthly and the sales guy tells me about the EX model instead of telling me about the Sport 2.0 that comes with a sunroof. I didnt find out about the Sport 2.0 model until 2 months after I had already purchased my vehicle, great job on the sales rep end in not mentioning that model. Every time I call to schedule a service appointment I have to call several times for days until I can speak with someone. Once I was left there for 3 hours waiting on my vehicle for a recall update that needed to be done, 3 hours later nothing had been done to my vehicle. Today again, I called several times to speak to the service department, not one person to attend me. I called Kelly Honda and they answered right away and scheduled me for this week. I found my new location to take my vehicle going forward.

Paul Watson was really great in handling the entire sales experience and he really values his clients. Loved working with him throughout the process.

My service appointment was scheduled in a timely manner and completed satisfactorily according to my request. The price was reasonable and the staff friendly and knowledgeable.

I purchased my Honda from another dealership but wanted to continue my relationship with Honda while my car still had under 50k on it. These guys are great service providers and get things done in a timely manner. People first is great mantra and they are a professional organization.

I have a 2019 civic. I realized the bottom shield came lose couple days ago, called the dealer to make an appointment. The customer service told me to go in right away, and will fix my problem ASAP. I got there the technician then says they are super backed up, still working on cars that came in the morning. The two departments are not communicating well and the service center is overwhelmed.When I went in this morning for my appointment, the person looked at it and said the warranty wont cover it. To my knowledge there can only be two reason the bottom shield, 1. I went in there last month to do the fuel pump recall, and also had them do my oil change, they must have not put it back on correctly so it went lose, or 2. Its a poor design from Honda. Apparently doing a little research online, this model tends to have this problem. I knew I didnt damage my bottom shield since the oil change last month, because I hardly drove the car.They guy told me the shield is bent and I must replace it, and the charge comes to $322.I looked up online, this part only cost less then $100, so they are charging over $200 to screw on a shield. They refuse to cover it with warranty because they claim this is wear and tear. I dont understand where the wear and tear comes from because I hardly drive the car, since the oil change I have only pumped gas once. This is the 5th Honda sedan between my husband and I. This civic is only 2 years old with just over 8000 miles. This is the first time the first of our Hondas where the bottom is falling off.... clearly this is either a design issue or they simply didnt put it back correctly after the last oil change but they refuse to admit.So I went to my my regular mechanic guy. He showed me they didnt even put the bolts back after the last oil change. They simply tucked the aluminum shield into the plastic shield and didnt bolt it. Thats why after a few drives its basically falling off. On top of that, the guy at the dealer told me this aluminum shield is bent so it has to be replaced. But my mechanic just took it off, lightly straightened it, its looking like new and perfectly fine to use. He simply clip it back on, and found some bolts to screw it back in correctly and its totally fine. Cost me only $65.... vs dealer charging me $322!I think this Honda service center was just sloppy job or they are too overwhelmed, overbooking themselves so things are not done properly. Terrible experience, and imaging getting coverage on your warranty? A joke, but ripping you off every chance they can (at a dealership), should be expected.

Cannot say enough good things about this place, traded in my Honda Civic and walked out with a brand new Civic thanks to the wonderful John Fitzpatrick! He is truly great, very helpful and knowledgeable, so your questions will be answered. If you’re looking to trade or buy new I highly recommend seeing him!

Let me tell you about my experience with this dealership. First off I chose this particular location based on friends recommendations of friendly staff, clean environment, great service and being that I was looking to lease my first car, I liked all those positives so thought to give it a go!When my sister and I first arrived, we walked around, looked in the show room cars, probably for about 10 minutes without one person approaching us. I started to feel like maybe this wasnt the placeAND THEN..Kim! Kim approached us and we were so glad he did! He was immediately apologetic and sat with us to answer any and all questions. His knowledge, patience, friendly and genuine personality was such a relief, especially with such a nerve racking experience. After Kim helped me navigate through all my options, it was time for me to head to finance. EEK Im not a numbers person, I get so anxious with all that, but let me tell you about the finance guy!OSCAR!Not only was a dapper dresser, but he was kind, thorough, and respectful of my anxiety of the whole situation. I was also impressed that on the day I went back to get my car, Oscar recognized me (mask and all) and wished me the best!I recommend this Honda location and I highly recommend asking for Kim and Oscar! Im so happy to be apart of the Honda family!

I bought a new Honda Civic here and I’m glad I chose McGovern. This place turns the often dreaded car buying experience into a pleasant one. I have dealt with many dealerships, but dealing with McGovern Honda has been my best experience by far. My salesman, Kim Suon, was an absolute pleasure to deal with. If you’re in the market to buy a car, I highly recommend checking this place out!

Always get amazing service from Ryan & Frankie.

I have nothing but great things to say about Kim at McGovern Honda. He took the time to answer all of the questions that my dad and I had concerning a car that we were looking to purchase. We both appreciate the fact that Kim guided us throughout the process without pressuring us to finalize on the purchase right away. During our visits to the dealership, Kim made sure to constantly check in with us in order to see if we had any questions, and answered our questions in a way that was simple for us to understand. If you are looking for a car salesman that is well informed, patient and friendly, Kim is the one for you. Thank you so much Kim!!

The backup camera stopped working on my Honda. I had called to make an appointment about 10 days ago. I had explained my issue and an appointment was made. At my appointment today, I was greeted with the same professional quality service that I’ve always had here. But I learned that the part was out of stock and it would have to be ordered. What bugs me is that I was made to visit the site when this could have been done over the phone 10 days ago. Anyway, I’m not angry, just thinking that this could have been handled more easily for both of us.

Our experience at McGovern Honda has always been a positive one. John Fitzpatrick goes above and beyond when dealing with clients and makes it such a personal experience. This is the fifth car that Ive leased from John; he does everything to lead me in the right direction and I trust him completely. John is the reason I continue service with McGovern Honda.-Diane and Michelle-

Wait was a little longer than expected, but Encore Boston Harbor is next door, so you know the rest🎲🎲One problem I did have, I pulled in told the mechanic I had a headlight out on the right. I get the car back three hours later and the headlight is STILL OUT !!! Its still out now, would that come up in the inspection after work was completed???

I thought it was a great experience for the first time since the changeover. I like how they send you information regarding your car while being serviced. Overall Im happy with the service provided.

John Fitzpatrick is the best car salesman around ! He went out of his way to get me exactly what I wanted, a white Honda passport sport, I love it so much. I have got all of my cars from John and that will never change, he treats me like his own daughter. Get down to Honda and go see John, you won’t be disappointed

Today I am so satisfied the services provided for my car maintenance, especially Ryan. Thank you Ryan.

Great and super friendly team!! The managers Alex and Benjamin were awesome!! Oscar from the financial department was amazing!! My sales person Frankie Diaz was spectacular!!! I would definitely recommend them.

I have had a relationship with Honda Cars of Boston for over 20 years! This year, I fell in love with the Mazda CX-5, and couldn’t shake it.. I tossed and turned over having to break the news to the sales and service team as they have, over the years, truly become like family! The experience of buying a new car was bitter sweet as it also meant saying goodbye to my friends over at the newly renamed McGovern Honda.Since buying my new Mazda I’ve been back to service my car at McGovern Honda twice!!!I guess I’m a creature of habit, and quite frankly, nothing compares to the ppl and the service there!They are truly the best in the business! Im reminded of the fact that when you buy a car, you also are buying a relationship with the service department. So choose wisely! ☺️

Mother in law bought a brand new HR-V with a to-be installed remote starter that she paid separately. It has been almost 3 weeks and we havent heard from them about an appointment to install the remote starter or anything at all. We have called daily and left voice mails still not a call back. I do not recommend this dealership at all.

I just leased a new 2021 Honda Pilot Special Edition and the whole process was basically automatic. You give them the necessary information and they handle the rest. From registration to insurance is done all for you by the amazing staff. Alex the sales manager, Ben the sales manager, and Brad the General Manager are Awesome! Alex actually referred me to Geico and saved me $110 a month! switching from Liberty Mutual. Special thanks to him and the whole staff including my Sales Rep Franky, and Amanda who handles the registrations of all vehicles. She had my plates the day after signing, which right before a holiday weekend is very difficult to do. Mcgovern will have me as a customer for a very long time indeed!

My experience couldn’t have been better! The energy that Kim brought when giving you all the information and answering your questions is incomparable. It was my first time at this dealership and I don’t regret it one bit. Kim came up to us and asked if we had been helped and if there was anything he could help us in, we told him what we wanted to do and he brought out a few cars for us to test drive while he wrapped up with his current customer. Ask for Kim when going, he won’t let you down!

The atmosphere was upbeat and welcoming. Everyone we met with was friendly and pleasant. The car we purchased was very clean and fully serviced.

WORST CUSTOMER EXPERIENCE IN MY LIFE. AFTER CHANGE OF OWNERSHIP PARTS DEPARTMENT WILL NOT PICK UP OUR PHONE CALLS WHEN THEY FINALLY PICK UP WILL PUT YOU ON HOLD FOR OVER 20 MINUTES.WE ORDERED A PART THAT THEY SAID WOULD ARRIVE THE NEXT DAY AND IT HAS BEEN 3 DAYS AND STILL NOTHING. NO ACCOUNTABILITY AND ONLY EXCUSES. I RECOMMEND KELLY HONDA IF YOU NEED ANY PARTS.

Just bought my first new car at this dealership! I was nervous about the process, but John Fitzpatrick made me comfortable throughout the process. He was very honest, great at communication, friendly, and detailed in what my options were! Go to JOHN FITZPATRICK! Best car dealer!!!!

Super fast and easy process, drove all the way from Springfield Massachusetts very happy with my purchase Honda Accord Sport 2021💯

A pleasant car buying experience working with Alex and Rich. Very low pressure. Nice dealership. I’d recommend this dealership. I’m happy with our purchase.

This was the worse car buying experience of my life. I signed my purchase agreement 18 Aug and was not able to pick up my vehicle until 27 Aug. For days I attempted contacting the salesman or finance manager to inform them my bank had been trying to reach them. For two days the finance managers phone went straight to voicemail, and she never returned any of my calls. She incorrectly filled out the paperwork and instead of admitting her mistake she passed the blame to myself and my bank for not contacting her on her personal cell phone number. I have never seen such horrible customer service as no one cared, blame was constantly put on bank and not the finance manager who clearly messed up and refused to take accountability. What should have taken 2-3 days took over a week and it wasn’t until the general sales manager got involved that anyone acted like they cared. Wish I could give them 0 stars

Matt was great. In and out within 2.5 hours for a new lease. Drove off the lot with a new car.

Customer service great as usual taylor and Steve Conner very knowledgeable and courteous

Andy, the consultant was the best. He was professional and very warm. Don’t lose him.

It was so good to walk in and be recognized (even with my mask :) and warmly welcomed back.Wicked Excited Picked up my Brand New Smoke Show Pearl White Civic tonight and I have to say I am 100% in love with Honda Cars of Boston once again. Loyalty is Key!!!Not only did I get to negotiate my deal via text with Samantha who gets 5 stars for Customer Service. She listened and kept me in the loop.My salesperson Frankie actually still had my number from last sale. Talk about Best of the Best. It was awesome to hear his voice and especially nice to work with him again since the last time I saw him he was having a baby girl.I was in and out of there, leaving with my car, in little over an hour and that is because of Oscar who totally exceeded my expectations A-Z . Starting with a Sweet Surprise, they were going to make my first payment and telling Frankie my first oil change is on the house. Say it louder for the people in the back Oscar!!!Being very thorough explaining docs and quick with printing and signing. (Which is major for me because if you know me, you know, I dont wait well) :) It was a win win situation.I highly recommend returning to this dealership if you have strayed away I doubt you will be disappointedSincerely,Donna A. Armstrong

I bought my car here and serviced it recently after more than 8 years with it and not having an issue at all. Always courteous staff and very caring!

Now operating as “Honda Cars of McGovren” not “Honda Cars of Boston.” As a result, they do not honor any deals or specials previously honored by the old owner. Thought my oil change/tire rotation would be free as I leased a car from the old owners and was promised this when I signed the car, and then had to pay over $90 for it. Additionally was told that it would be over $350 in maintenance to fix my broken side mirror. Doing this myself took about 10 minutes with a screw driver and a YouTube tutorial. They tried to tell me I was incapable of doing it without the aid of a mechanic. Total rip-off and uninformative. Will not be using them for maintenance again.

McGovern Honda of Boston team is the best . Shout out to my salesperson Josemar and General Sales Manager Alex Avanesau- the best experience ever I had . Thank you so much

Great experience! Recommend giving them a try.

We tried to purchase a car at this dealership, brought our pre-approved loan letter but they still ran my credit (without my consent) & lowered my score of course! Not only that, we got one of the most non professional sales person, didnt know anything about the car plus the finance guy was rushing us to make a decision (telling us he has to go home, like we’re not here for business) tried to get us a 72 month loan, totally crazy. I’d try to avoid that place.

Outstanding customer service from the initial call to book service, next was the greeter when I arrived in the service bay and finally my assigned agent, Andy Tay Each of these people demonstrated to me why I chose to drive 45+ miles from my home on the south shore to McGovern Honda of Boston

Great experience here buying my first car. Kim worked with me to make sure that I could get my car before the weekend, accelerating their normal processes to accommodate my needs. Both him and Oscar worked with me after hours to help me get everything done.Both were exceedingly pleasant to work with, and I highly recommend this location for anyone looking to buy a car.

My experience with the service department was amazing especially because of shirley! she was super helpful, patient, and kind. Thank you for the best assistance!

Leasing car was great, quick and staff was very helpful. Excellent

Jameel Charles-Balan was very informative throughout the car purchasing process. I would recommend him when searching for a new/used vehicle

John Fitz and Oscar are the best! Thanks for making our purchase so easy !

Every time I call to get help I am dumped into someone’s voice mail and I never hear back from them!My last lease of my 2021 Honda Accord was a nightmare! I was told that I could get into my new lease for $1000 down and $249/mo (my previous lease deal was &223/mo)Well I ended up paying $268/moNot to mention that my salesperson dropped the ball in regards to getting my registration taken care of with my insurance company. Thank goodness Commerce (Mapfre) Insurance is always on the ball!Mind you I have been buying or purchasing all of my vehicles through this company since my 2006 PilotI have been in customer service for over forty years and how this company can survive is beyond me!

Hello I just want to say how thankful I am to have a wonderful team of experts at McGovern Honda of Boston. I have been a customer of theirs since 2010 when I first purchased my vehicle. Ever since then I have met Alex & Oscar who have always helped me out a lot when purchasing a vehicle and making the right decision for a vehicle that will best suit my family needs. Alex Avanesau & Oscar has always put their time and effort in giving me as much information I need and I have always been very appreciative of them for taking of me. Because of them I keep coming to McGovern Honda of Boston to purchase a new vehicle every 3 years that I lease with them. The time and response that I received here is always perfect and I have never has any issues or complaints about them. I really hope that Alex never goes away because he is the reason clients keep coming back to him like I do. I thank Alex for his services and support when I see him every 3 years. I don’t only have one vehicle I have also another one for my wife. My entire family has been a McGovern Honda of Boston customer.

IF I COULD GIVE THEM ZERO STARS I WOULD. PUT A DEPOSIT ON A ACCORD, GET A CALL BACK AND BECUASE I AM OUT OF STATE WITH CASH IN MY HAND TO BUY IT, CALLS ME AND SAYS THE MANAGER SAID IF I AM OUT OF STATE THERE IS A $3000.00 MARK UP!!! F THIS PLACE... IF YOU ARE BUYING A NEW CAR BUY FROM >>> MOHAWK HONDA IN SCOTIA, NEW YORK. THEY WERE ABLE TO HELP ME GET THE ACCORD I WANTED WITH MONEY OF THE STICKER PRICE... MCGOVERN HONDA IS THE WORST HONDA DEALERSHIP IN THE NORTHEAST!!! DONT BUY FROM THIS SHADY DEALERSHIP!!!!!!!!!!! PLEASE TRUST ME THEY ARE THE WROST!! WAS BRING CASH IN HAND TO THEM,, NO CHECKS NO LOAN CASH AND THEN THEY WANT TO PUT A $3K MARK UP BECUASE I AM OUT OF STATE..

Service was good overall. Great commicatuon. Rating 4, as service said it included a complimentary hand wash and car was still dirty afterwards. Either bad job washing or was not completed. Not a big deal, as I took it for a car wash myself afterwards and it looks great now!

This Mc Govern Honda has the best service in MAss. People who work there very friendly and they have a built in a tender loving care platform.I’m definitely coming back here for my next service…

I leased my pilot here when it was Honda Cars of Boston. I wanted to do a lease buyout. Took nearly 30 days and 2 trips to the dealership before my application was even processed. Now 6 weeks later still no call back. Ive called 4 times in the last week and still nothing. Im completely unimpressed and at this point wont be returning.

Service dept at Mcgovern is great! Always fast and friendly service. Ryan Foley really helped me out, I could not get an Uber while my car was being serviced for a recall so I was basically stranded there. Ryan was so kind and checked with the technician to see how quickly they could get it done so I could get to work on time and the TEAM came through for me! Thank you all so much!! They always go the extra mile at this place.

If you are looking to sell/trade your car in hands down the McGovern Auto Group is the best place to do it!!I listed my car on Craig’s list and market place on Facebook. I received an email from Myles at McGovern Auto about his interest in purchasing my car. We negotiated a price that worked for both of us. The next day they picked up my car at my house which was super convenient, gave me a check and the sale was done!!This was by far the easiest, hassle free, convenient and smoothest car sale/trade in I have ever had! I would highly recommend the McGovern auto group to anyone!

Awesome customer service ...I was treated kind and quick...Awesome people

I received an excellent Customer Service. Everything was fast.

Just purchased my first new car with Honda Cars of Boston! Thank you to Oscar and Matt for all the help! Highly recommend ☺️

The MOST FRUSTRATING leasing experience I’ve ever had. Started out easy enough - our sales associate seemed friendly and informative, but when we were passed off to the business manager we quickly found out that McGovern Honda practices shady business tactics, giving sales people a bad rep. ALL the information we were fed about the lease from the sales associate was false. They made us sign paperwork before even being seated with the business manager, lied to us about what was included in the lease, and tried to tack on additional fees without telling us what they were for. THEN when we actually went to pick up the car they told us to come get it the next week and started ghosting us the day of until I called and raised a storm to get the car I ALREADY MADE THE MONTH’S PAYMENT FOR. THEN when I went to go get the car inspected at a gas station (which the Honda associates said I could do) we were told the car wasn’t registered in the system and that we had to call McGovern Honda to address it. So I did, but when I called Honda about it, they were incredibly rude and said they didn’t know what I was talking about and told me to bring it back in for an inspection appointment. So we tried - We called 4 times within a row within an hour of them opening and no one picked up. We called on MULTIPLE OCCASIONS to schedule an appointment and it’s simply impossible getting anyone on the phone. It’s as if they are trying to con me at every turn. Would never recommend coming here to do business unless you’re in the mood for an incredibly frustrating experience with rude associates.

So happy with you the service and dedication of helping me with my new car

I initially had a 1 star review but Ben redeemed himself. I worked with Ben, a sales manager directly and he was great. Very informative and helped me get the car I wanted for a price that was better than expected.

Excellent service, nice cars, Iam happy with my c rv 2021.

Excellent service and good prices!

Great service, great staff. Timing was perfect

I bought my car here a year ago and I wish I had gone somewhere else- the customer service is awful. The actual buying process was ok enough with the seller but his dad was beyond rude and unhelpful for what is a big decision to be making! They sold me a car with a punctured tire and when I called about my light coming on a mere week into having the car they were incredibly rude and unhelpful despite my warranty still having been in place. Ended up getting it fixed somewhere else. Another time I had to call I was all but hung up on when trying to schedule service so I called the dealership in Cambridge where they were incredibly nice and helpful! I will not be setting foot in this place again

Ryan and Taylor in the service department are the absolute best. They took my vehicle in even when they weren’t taking any new appointments. They were so kind to me when my car was completely out of commission and needed a loner vehicle. I have been taking my car here for service for a year now, and wouldn’t go any where else!

Really nice service center and folks working there are efficient and friendly. Thanks for fixing up our car!

This was the worst first experience I’ve ever had! They honestly don’t care about you nor your credit. They don’t even give you a call back when they say they are, nor does the manger answer the phone or give a call back. Why did I call to cancel everything and I still have yet to receive my refund for a car I put on hold that in the end I never got?! Mind you this was done mid June.

I highly recommend Them they charge expensive but hey don’t rip you off and they tell you everything little details that going on with your car .