We are very pleased with our purchase experience on our new Lexus GX. Dale Howland got us in and right out with exactly what she wanted. Great service. He’s a Marine, has served our country, let him serve you on your next Lexus purchase.

At this point, I see no reason to do business anywhere else for service. Oil change/tire rotation is similar in price to everyone else and they transport anywhere you need to go in the area and pick you up. Today, my power window on my ES350 started acting funny. Took it in at about 2pm expecting they’d have it all night; maybe two nights. Called me TWO HOURS LATER and it was done. 131.00 to remove the inner door panel and fix the problem. I expected several hundred dollars. Dropped me off AND picked me up. This place is awesome. They give dealers a good name.Dave Cowden, Jr.P.S. They wash your car too.

A lot better than Kennykent Toyota.

I recently (2/20/2021) purchased an LX470 that was serviced exclusively by this dealership. On the way back home to Michigan, a wheel broke off the hub assembly due to all 5 of the lug nuts backing off the studs. This, naturally, led to a 170 mile tow bill, a destroyed hub assembly, wheel, and tire. Upon closer inspection, all 20 lug nuts were tremendously loose. It is absolutely unfathomable to me how a shop that charges $130/hr in labor could make such a comical mistake. I couldnt imagine taking ANY vehicle to this dealership after seeing such a level of incompetence from a premium establishment.

Thank you to Mike Miller for your help! We love our new Lexus!

Kenny Kent Lexus is a first class dealership! Brett Hancock heads up their service department and it second to none! All their service writers and especially Max go out of their way to make sure our Kenny Kent Lexus experience top notch!!

Classy place for a classy car. Real nice salespeople and service I cannot believe.

Great service from beginning to end!

Wonderful experience and amazing pricing. I drove 7 hours from WNC to purchase my vehicle. I ended up hitting traffic and was running terribly late. The team at Kenny Kent had everything ready to go when I arrived at 8:45pm. They were all so patient and friendly despite me being there after hours. They made my car buying experience smooth and stress free.

Good, efficient and congenial. Many thanks.

Must be a great place to work. Everyone you meet seems happy to be here. Makes me happy to be there too.

Service is always great! Kids love visiting bc they get goodies lol.

Good place to buy yours. Nice personnel. Ask for Brad Hight.

Thank you for helping me out today. I was worried about an issue with my Lexus and I received awesome help from a customer service agent at the dealership. He was extremely helpful, kind, and made me feel a lot better (Justin Means). Thanks!

Lexus certified preowned service.

Appreciate the professional service with inside service personnel and the mechanical services is very completed perfectly.

Horrible service experiences for brand new Sienna. Cracked windshield 1st month. Fixed after months of waiting for someone to be approved to fix and it was repaired with seal was sticking up. Did I mention brand new vehicle? Made 10k mile appt for oil change, just to wait 1 1/2 weeks for it. When I showed up with 3 kids in tow, Kent Kent didnt even save my appt as it was not in the system. So frustrated as my mileage is at 9920miles :( I would not recommend. We drove to KC Summers in Matoon, Illinois to purchase and they were awesome. Might have to make the trip for our services as well.

John(Jack) Lutz is the MAN at this agency. Not sure I would have bought a vehicle from anyone else. He is very thorough. Top marks from me.

All i got to say Anthony is the best in service department

Our salesman was very helpful and there was no pressure. His name was Steven Shuts.

Worked with us really well on our purchase there. They got everything done correctly and quickly and have continued to take good care of us, especially Anthony in the service department.

These guys advertise a lot and I find their commercials misleading and really annoying - particularly the part where that Butch guy (who looks more like a Chazz than a Butch) claims that we just do things the right way. We bought a vehicle from them a while back and the experience was just like any other Id had before. We traded in our vehicle for a Lexus. The salesman Dan was a nice guy and did a good job overall and I dont fault him, I blame the dealership. We agreed on the trade-in value of our vehicle, the price of the Lexus and I thought I knew what the total cost would be. When the paperwork was drawn up, I was charged with those annoying dealer fees that really made the whole experience unpleasant. On top of that, we had to listen to a lengthy sales-pitch for an extended warranty that we didnt want. My wife likes the vehicle so thats good enough for me, but, I dont plan to deal with them again. They dont do things the right way they just do things like every other dealership.

You have to come experience amazing in the all new 2018s .

They did exactly what was necessary in a most professional manner.

Excellent service as always. Very knowledgeable!

Needed new batteries for key fob while out on errands. Called Justin Means in service and got right in.

Love my LX and the service guys are the best.

Awesome staff! Willing to make great deals!

Great service and free car wash every month.

Always a pleasure to come here.

Always a Good Experience.

Max is the best. See him for your service needs.

Good service.

Always treated like royalty!

In for service. Excellent

Amazing salesman Dan Conner!

Best service and service representative

Always very nice people

Middle-of-the-road buying experience

Very helpful.

Great service.

The service department got my brakes, wiper blades and oil changed within an hour and a half!

I would rather go to Kenny Kent Lexus than anywhere else

Great

Service is awesome!!

Great

We have parking facilities. We also have parking facilities for people with disabilities.Toilets are male and female, and facilities for the disabled are installed.Here, we prepared to have a quick coffee in the waiting area. Snacks are also prepared.It’s cozy and good enough, so it’s no different from the Lexus Dillo.Its not just a professional dealer, Kenney Kent just sells Lexus, like after-sales service.Its worse than other specialized dealers.