The dealership was amazing. Great salesmen and very knowledgeable. Loved working with Dann L and Enrique. Bought my last 2 cars from them and after the experience with my first I said they have a customer for life.

Made the 2 1/2 hour trip from Indianapolis to check out a pre-owned vehicle and was not disappointed. Upon arrival, I was greeted by Rodney Filbert, who at the time, was also assisting to another customer. Rodney made the entire process as simple as possible. In and out within 3 hours from start to finish. They are short staffed however, but Rodney definitely came in clutch. Romain, you have a great employee in Rodney. Props to Romain and Rodney for the excellent experience.

Mason Cook helped get me in a car the same day, and in less than 2 hours! He went above and beyond to make sure the experience of buying my first car was fantastic. Can’t recommend him enough!

Most hassle free buying experience ever. We decided to do a second deal after buying our truck. Jeramie was very professional and courteous and will get your deal done quickly.

Coming from an hour and a half away, at 5:45 in the evening, Mason Cook met us and without any pressure, helped us to leave in a beautiful vehicle only a liitle bit later that evening. Financing handled right on site with Travis, there just isnt any better or more convenient service to be had. Many Thanks

We went to purchase a new to us vehicle and were extremely happy with the result. Quinten Southwood was wonderful, very helpful and not at all pushy. We went there pre-approved for a loan, but they were able to get us even better financing at half the interest rate of the other place. We were even able to purchase a very comprehensive 3 year warranty. Highly recommend this dealership and when you go ask for Quinten.

Great selection of pre-owned vehicles and treated very well by the sales staff. Low pressure, but very informative and friendly. I will look here first the next time I need another vehicle!

We had a wonderful experience buying our new Jeep Wrangler from Romain. Special thank you to Nick King for being so friendly, helpful, honest, humorous and all in all making our experience buying our first car hassle free. We would definitely consider buying from him / Romain in the future!

Had a great experience! It was hassle free, up front and honest!Nick King had me in and out in less than 3 hours a record for me and Ive bought many vehicles over the years!

Drove 2 and half hours to look at a used 2021 white Ram 1500. I was told the truck was like new well that didnt add up the front bumper on the truck had spider web cracking on the bumper, the interior has tons of scratches for a 2021 the rear of the vehicle had been repainted for some reason even though the auto check showed clean. I would say it was bought wrecked and the dealership did below par paint job. Im not a body specialist but I could tell something was not right with the paint. Didnt even waist any further time inspecting the truck after finding those few things wrong.

I am so thank for the help of Mason Cook he is a very hard working young man . Thankful he help us pick a car that was great for us !!!! If you are looking to buy a car go to Romain cross point auto park!

Nick King is an excellent salesman. He treated us with respect and appeared to be very honest. We would definitely buy from this young man again.

No pressure, professional buying process. Easiest purchase of a vehicle in my long years of purchasing. Kevin Goodall was prepared, anxious to serve and is a good guy to boot.

Mason Cook was extremely helpful and made the process of buying my dream truck easy as can be! Thank you Romain.

Our experience was really great. It was a quick and easy process and they listened to my wants and needs. We worked with Dan L. and he was very personable and laidback.

This is the best purchase experience of my life. Quinten Southwood made it so easy. No pressure whatsoever. We had researched a vehicle in advance. When we got to the lot and saw it in person it was missing a feature we were seeking.Quinten then went to the database and found one something that they had just gotten in the day before (sales reps knowing everything on the lot is huge). We saw it before it was even detailed. Quenten and the finance guy (didnt grasp his name) were awesome to work with.

We just purchased our 6th vehicle at Romain. We have been working with Malcolm for years now. He is always courteous and never pushy. He makes the car buying experience enjoyable.

Stopped in here to look at a used car. Sales person was nice and no pressure even after test drive. I appreciate that.

Im really annoyed as Im typing this. My husband is in need of a vehicle because sharing one has become burdensome due to our work schedules. Weve been looking for months now. Were about 45 minutes from Evansville which makes it a bit difficult for us to hop over there at the drop of a hat. I found a newly listed used vehicle on Romains website that we were very interested in. We were waiting for it to pass inspection, get cleaned up and have pictures posted. We were ready to pay with cash if it turned out to be in good shape! Then after several email updates about the vehicle, we were notified someone bought it unseen. Ugh. All this emailing back and forth and waiting was for nothing. It was probably someone the dealership knew since the vehicle has low mirage for its age and a good price. I guess next time Ill be more proactive since money talks and you cant trust salesmen. People suck. Lesson learned.

I should have known immediately when the car I went to go look at couldnt be found. It took them 45 minutes to figure out that the used car I wanted to look at had been used as a loaner. Unfortunately, it was the car I had my heart set on. I spent 6+ hours there buying this car. It seemed like it took forever. Then, after purchasing and asking them to take care of the licensing and title, I still didnt get any documents 6 weeks later. I called and they couldnt even find my account folder! I ended up having to do it myself. As part of the purchase, I strongly suggested I wanted back seat covers and a cargo tray. I was told theyd do their very best to get me one included with my price. Surprise, no one ever followed up with me, and after calling repeatedly was told it wasnt going to happen. And to top it off, they say that they do multi-point inspections on all their used cars. Mind you, I purchased a 2017 car with 40,000 miles in 2020. It passed their inspection with flying colors. 1 month later I needed a new battery. 6 months and only 3,000 miles later I now need new brakes. The staff here are friendly enough, but they are no different than any other car dealership that will do anything to get a car off their lot.

Each individual that I dealt with in purchasing my vehicle was well informed, answered my questions, dealt with me in a professional and caring way. I was pleased with the whole experience. Will do this again in the future!

Great Experience! We bought from out of state and would buy from again. Thank you!!

I worked with Logan the salesman and though he was new to selling cars, he was helpful and got me taken care of with the vehicle I wanted.

I just bought my first new car at Romain and it was a great experience! My sales staff was helpful and knowledgeable. I never felt pressured or uncomfortable as I have at other car dealerships. I got a Subaru and would highly recommend this location if you are looking to buy a quality car without feeling hassled by staff.

Love my new subaru Accent. Its my sanctuary. Ira, my salesman was wonderful. The service department is awesome too. Even washed the car with its first oil change.

Ill be recommending Romaine Subaru to everyone. Tyler Emmett, our sales associate, was so helpful during the buying process. He knew the Subaru lineup and was able to answer all of our questions. He pointed out the standard and optional equipment, and the difference between the models. He was very knowledgeable about the safety ratings, the engine and the gas mileage. He also set up the information center before we left. Romain dealerships will be the first business we will go to from now on.

Nothing but lies wasted two days of my time .so I went to kenny kent Chevy and in my new 2020 Trax within 30 minutes

Fair price, easy to work with. Very different from most dealerships (in a good way).

Excellent service, choices and customer service.

Overall they are a good company to deal with.

A big Thank You to Ryan Weeks for taking car of my friends vehicle today! Awesome Customer Service & No Charge!!!

Purchased my 3rd subaru. I have always had great service and buying experiences at Romain Subaru. My most recent sales experience was with Tyler. He was excellent.....informative and helpful without being pushy. If youre shopping for a new Subaru, ask for Tyler. He will walk you through the whole experience and remain helpful even after the sale.

This was the second time weve dealt with the folks at Romain, and have to say the experience and the people are by far the best weve worked with in purchasing a newer vehicle. The time and effort they put in, we couldnt ask for anything more. We expressed our needs and they came through. So, to Malcolm Cook and the rest of the Romain Cross Point team we worked with, thank you!!Highly recommended car buying experience!!

Great service and very nice people to buy from loving our Cadillac.

The last three vehicles I have purchased here because of the outstanding service. I would recommend anybody looking ok king for a new or used vehicle to buy from them.

Excellent prompt friendly service. Covid precautions, social distancing is observed, masks are worn.

Great over all experience. I had Tyler and he was great help during the process. The people that work have great attitudes and always willing to help.

Great place to buy a quality vehicle. Ira was my salesman and went out of his way to make sure all my questions were answered before I purchased the vehicle.After I signed the purchase agreement, I noticed the left front turn signal bulb was out. Asked Ira if they would replace it before I drove it off the lot and they said no problem. Highly recommend this dealership if youre wanting a great car and top quality service with your purchase.

Pros: Super friendly and professional service.Con: If you are going for service, make sure you plan your day accordingly. I recommend that you have a friend pick you up and drop off. Although they do a thorough job, they definitely take their time. It’s an error on my end for not being careful.I was told by the Service Advisor it would be about two hours. It took 4.5 hours for a key FOB reprogramming. They ended up not charging me in the end, so that’s why I gave them a 3 of 5 stars.

Only went in for maintenance, but completely satisfied with the service available here.

Positively the best New Car Dealer experience ever. Tyler Emmett was our Sales person. He was very friendly, informative, and had a great sense of humor, while being totally professional. His low pressure sales technique had us hooked. The “deal” was user friendly and there was no difference in the way we were treated when we declined some of the upgrades. The entire process was a breeze. We would definitely refer anyone toward Tyler Emmett and this dealership. We are 100% pleased with our New Subaru Forester Sport. So much fun to drive.

I drove from fort Campbell, KY to look at a Chevy Silverado they had at the subaru dealership, the sales person, Dann Lagratta was patient and very helpful with trading in my jeep for the truck. He went through every piece of information thoroughly and made sure I understood every bit of it. At the end of the day he even helped me get back to base by getting me a full tank of gas. This dealership and Dann provided me with phenomenal service and I will be going back to them for my next vehicle whenever that may be.

5 stars for Romain because every part about buying my new car was easy, pressure free and an overall great experience. My car salesman, Malcolm Cook, was absolutely wonderful and is the reason my experience was so great. He made sure I was getting my dream car and made it the easiest process ever. He was on my side and wanted to make sure I was getting exactly what I wanted when it came to payment, trade in value for my vehicle and sale price on my new car. Malcolm overall wanted to make sure I was happy with my purchase and he went above and beyond to make sure I was.If you are looking for a new vehicle, I would highly highly recommend you pay Malcolm a visit at Romain. You will not regret it.I can promise you that he will make sure your experience was as great as mine!Thank you so much, Malcolm Cook!

Tyler was our sales associate, he was a tremendous help. He was very knowledgeable with all new/ used cars on the lot. He was very patient with me and my wife, we test drove many cars. We loved the service and will go back to Tyler in the future. Thank you Romain Subaru!

Very friendly and explained every detail. They were helpful with the purchase of the vehicle we wanted. They were as quick as they could be considering the paperwork. Thank you travis and dan, malcolm.

Purchase an Outback. Was not pressured. Nice and friendly staff.

Tyler Emmet was a great young man who answered every question I had, and some I hadn’t thought to ask. I’ve bought and sold/traded quite a few cars and the experience I had with Tyler and my new Forester was one of the best. I highly recommend him to help you purchase the safest car on the road!

After finding what I wanted online through their website, I went to purchase it, and ended up buying two vehicles! With their great selection and a friendly knowledgeable staff it is easy to find what are looking for.

Another outstanding maintenance done on the Outback today. Nicole and Jacob take good care of my car! Thanks Yall!

Best place to buy a car

Tyler was very knowledgeable and professional during my car buying process. I have bought several cars over the years at different dealerships. We will definitely be coming back to Romain to buy again due to Tyler being an exceptional salesman!

Jeff File took care of me again in the service department! 5 star rating for the entire staff! Great customer service!

Very happy with my new Crosstrek Subaru. I work for Toyota and was sure Id buy another Toyota. However I stopped by Romain. Your salesman Tyler Emmett really helped me. He is very professional and knowledgeable of all the safety features. Thats what I was looking for especially the blind spot warnings.It convinced me to purchase this Subaru .Tyler is very polite and made this purchase go smoothly. This vehicle has all the right safety options. It also rides very good!!! Thank you so much.

Because of their superb service. Very caring Staff. I cannot speak highly Annette of everyone I had met there and I will always take my car business there. My service on my car will be done there, my purchase of a car, will always be there, and they go the extra mile to make sure their customers are satisfied and taken care

Don Kipp did an excellent job. He followed through with texts and to answer any questions but was not pushy. He showed us several vehicles and was very personable. we love our new car

Honestly I have never experienced a better customer service and automobile repair service than Romain Buick. Our car needed emergency repairs and had no idea how we would get our car out to them for service. We called Dallas Towing and they graciously took our car in. Not only did Romain work us in their busy schedule but they provided a brand new 2020 loaner car for us to use. Honestly I cannot say enough good things about this company.

Buy a car from Tharin! Hes the man!

Staff are very professional & welcoming to all who comes in! Classy place for anyone that wants to be treated so very kindly! They really are a group of classy people down to earth! I bought a Cadillac, excuse me I bought a Romain Family Cadillac!

Bought my 2020 STI from Tyler Emmett, and also bought my 2019 WRX from him as well. He’s a fantastic salesman, honestly the best I’ve met. He treats you like a friend. Would highly recommend him to anyone! And I’ll probably be back one day!

Good people

I had a great experience with Romain with my new Crosstrek Purchase. Tyler E. Was very professional and personable and was always eager to answer any questions and made the whole process simple and easy. Would definitely purchase from them again.

Tyler Emmett and Romain Subaru were both very easy to deal with in our recent trade at their store. All of the old gamesmanship from years past is missing at Romain. It is a straightforward transaction with good, trustworthy people.Also, if you should buy a Subaru from them, their service department is equally good.

Romain is a great option if youre looking to purchase a new to you vehicle. Their sales people arent overly pushy and genuinely seem to care about helping you get the car that is right for you. However, their servicing leaves much to be desired. The service staff are great, no doubt, but the time for repairs and maintenance are very slow. On two separate occasions, Ive been scheduled for a simple oil change - and both times, it was nearly a two-hour wait. Though the work completed is good, be prepared to clear a good portion of your day to allow for labor time.

Went in for oil change and truck wash. The automatic wash was down for repairs. They hand washed my truck no charge. Thank you Romain...

1 name is all you need to know. SHANE BLAIR. Talk to him and you will be buying a car from the nicest most honest work hard for you guy. He knows his cars and he never pressured us into anything. When it was all said and done we were out the door with the car we wanted with ZERO buyers remorse. Weve had the car a week now and it is everything and more that he promised. Thanks to Shane when we go to buy a car no matter what the brand or price-range it will be at Romain. Awesome prices and courteous staff. Thats just as important as the car you buy. Thanks Shane, we will see you again when its time to trade up!

Leased 2013 Enclave. Our Salesman, Tom, was/is, a great honest, helpful person to deal with. Couldnt ask for anyone better. Office Manager easy to deal with. Wanted a trailer hitch put on and was allowed a certain amount. While going over the paperwork there were a few items that needed to be addressed. They were resolved with no additional cost to us. We love our new vehicle and will recommend Romain to our friends. Definitely will be back to the dealership.

Questioned myself on the two hour drive from Clarksville, TN but once I arrived I was impressed with the professionalism and attitude of the entire staff. The Subaru I purchased was as advertised with no surprises. Mr. Corey Hopkins was knowledgeable and energetic, Mr. Enrique Lopez made the purchase experience stress free. My only regret is being to far away to get my car wash on Saturdays.

Always a professional buying experience here. Non-commissioned salespeople helps but the overall quality of the staff sets them apart.

We had originally ordered the vehicle through another sales person at Romain. After a short period, we received a call from Don Kipp informing us of the change and that he would be taking care of us. Don kept us informed of the delivery status, and did an excellent job of showing my wife all the features of the vehicle. He also did a great job informing us ahead of time of all available incentives, and required paper work prior to our visit to pick up the vehicle. The financing representative was very cordial and easy to work with.My wife has used Romain to service her car and has been very pleased with the service department. The experience with the sales end reinforced our high opinion and we look forward to maintaining a relationship with Romain.Thank you again!Guy J

My 2002 Pontiac Firebird needed an oil change and had an issue with the passenger side headlight motor. I found the staff to be very courteous and I was very comfortable while waiting inside. The headlight issue was resolved the next day -- they had to order it and I was happy they could get it so quickly! Also, while waiting while the car was being serviced, I decided to see what you had in stock to replace my 2002 Jeep Liberty. I really love driving that Liberty but it has 182,000 miles on it. The sales staff was also very courteous and actually listened to me rather than doing a one-style-fits-all sales approach! Not only were they courteous,I was very comfortable in their place of business -- felt free to walk around and look at the vehicles on the showroom floor and wasnt immediately interrupted.I have bought a number of cars over the years, beginning in 1967 -- and I would say that I have never felt so relaxed and able to think and make a good decision as I felt at Romain. Thank you for a wonderful experience. Also, as an aside -- I found the vehicle I had truly wanted but didnt think I would find since I wanted a used silver Jeep Liberty (again) with low mileage. Amazingly -- you had a 2011 silver Jeep Liberty Renegade on the lot with only 16,254 miles on it!!! I am driving it today!!!! It is great -- I am truly a happy buyer!

Very disappointed I did web search for car price range I needed to stay under and actual price on vehicles was way over. I waisted my time on what is clearly click bait to get you into dealership.

The Romain associates acted swiftly and professionally to a critical problem I had experienced. My most sincere appreciation goes to my Service writer and to the Buick Manager at Romain.I am completely happy with the way ALL Romain associates look after my needs.I have been buying New Cars since 1964, and I have never had a dealership that is as fair dealing, and harder working after the purchase, to make the total driving experience a pleasure.I am a lifetime member of the Romain family, because they have earned it.

The selection is great. Had a horrible experience with the pre owned sales guy IRA. He was very pushy. I orginally asked for a sales guy that I had dealt with in the past but he insisted he was the one that had to help me. I told him I would think about it and at 7am had already received multiple text messages and calls. Upon returning because the sales guy I usually deal with was there and appointment made. I was not allow to re test drive the truck and take to a mechanic before making a decision. He insisted it was sold. The following day I had received a phone call about the truck and telling me it was still available. This whole situation has cause me not to return and take my business elsewhere

Needed to take care of recalls on our Pontiac. Had to use bright lights to drive at night. I called other dealership to get in and never could get them always busy signal. Called Romain Buick and I got a schedule within know time on first call. Not having to wait for another dept.Was very happy with your service.Very nice people working for your Company! Cindy

Ira Levy is committed to provide a priority experience for each and every customer.He asked the right questions and was not a high-pressure salesman. I would highly recommend him.

For several years, I have had the pleasure of dealing with the Romain Auto Dealership and one its most outstanding Cadillac sales representative, Don Kipp. For me, a 60 year veteran of buying cars, haggling with car dealers was never something I looked forward to; that is, until I chanced upon Romain Cadillac and Don Kipp 4 years ago. Beginning with Dons exemplary approach to treating the customer with respect and a genuine concern for meeting the customers needs to the outstanding service department representative, Cole Render, buying or trading vehicles has become a pleasant and cordial experience. Kudos to the team of Don, Cole and Mark for their outstanding commitment to comprehensive customer satisfaction, not only at the time of purchase, but throughout the years of ownership. I wish I had discovered this outstanding dealership years earlier. Well done gentlemen.Glenn McFadden, Newburgh, Indiana

We purchased a Forester at Romain recently. Very pleased with the dealership and with our salesman, Tyler Emmett. He found just the right car to meet our needs. Definitely a positive experience!

We had an excellent experience at Evansville Subaru with our salesperson Quintin Southwood. He was extremely helpful and patient in finding the right car that met our needs. We were extremely impressed with the entire Subaru dealership and they way they handled their customers and their knowledge of their product. We were also impressed how each salesperson was very willing to help the other salespeople. Looking forward to enjoying our new car for many years.

Have purchased many vehicles from them.they treat me like family.

Great place to buy used vehicles.

Spilled coffee in my Forresters driver seat. Called to see if I should bring car in and have them look at it because l didnt want it to stain my cloth seat. They said to bring in right away and they would get it cleaned up. Very prompt service, had spill cleaned up within a couple of hours. Very fast taking me back to work and then picking me up from work to go back and get my car. Was pleasantly surprised to see they had also given my car a much needed care wash! First rate service!

Great service

I didnt have an appointment for service, but had a check engine symbol come on while returning from Indianapolis. We were leaving the next day for Notre Dame and I asked if we could have car checked out. They not only looked at it, but resolved our problem!! We got car back same day and were able to travel for the weekend!!Totally appreciate the service we received!!! Debbie Fischer was prompt, courteous and extremely helpful!! Awesome!!! Julie Bath

I went there to test drive a car I was extremely interested in. I showed up, car looked great. After having the car on accessory for ~10 minutes to check the radio, cigarette outlets, windows, mirrors, etc., I tried to start it. The car did not start and had to be jumped. The salesman stated he would get this in the shop first thing tomorrow morning. I asked if they check the battery or alternator or anything electrical when the vehicle comes in - he said they do not. The next day, he called and said everything was OK with the battery and the car was starting fine. I asked him what the shop said about the electrical system. He said he did not take it in to the shop because it started a few times that day and diagnostic work would cost us more money and you said you were going to take it to your mechanic anyway. I guess testing the battery and alternator is too much trouble when trying to sell a $12,000 vehicle. My brother bought a truck there three years ago and had a dead battery the day after he purchased his vehicle. Testing the battery is a quick test and the fact that they werent willing to do this even after a vehicle fails to start for a test drive shows how little they care about the vehicles they sell.EDIT: car was a 2008 Honda CRV for those potentially looking at the same vehicle.

Awesome!!!! Spent several months looking and visiting many dealers, and kept coming back to Romain. Great staff, very friendly atmosphere and felt welcome! My family was in the market for three and drove away in three. Will continue to do business and do future business. Highly recommended!!!!

I have had my Acadia Denali there for service under warranty twice, and everyone has been extremely nice and courteous to me. The work was done promptly, and the receptionist/scheduler keep me updated on the progress of the repair. I will definitely take my vehicle back there in the future if I need service.

Great service and staff! Bob Grant is the man to see! He is honest and will tell you everything he can about the vehicle you are looking at! Saved me from buying a car that he didnt feel was perfect for me!

I love the car/SUV very much. I also love the color. I would only take a RED and this Ruby red is awesome! I wanted a smaller SUV and this just fits the bill. I love Buicks and so I stayed with the line. My lucerene was the very best car ever and I really miss it.

Cole Render did a phenomenal job at getting me in and out of there! Waiting area was very clean and the staff was friendly. The staff (including Cole) care about your visit and making you feel welcome. Will be returning!

My daughter just purchased her car from Romain. The salesman was friendly without being overbearing. There was no attempt to oversell. We will be getting other family cars at Romain.

Great customer service. Would recommend to anyone looking for a vehicle.

Purchased new tires here. Lower prices than anyone in town. Great service.

Ive purchased 3 used vehicles from Romain (2 current, 1 previous) and love dealing with them. Service team is great. Service has been great. Ive even had a repair fail at 13 months on a 12 month warranty, and they discounted the repair... they go above and beyond for us! Love the late hours for picking up cars after service... regularly open until 8pm. Love the free Saturday car washes (with a free snack while we wait). Prior owner of my truck put some custom features on it so Romain has to wash it by hand each time, but they honor their free-Saturday-carwash committment without a complaint. Much. Love.

We bought our Subaru Impreza from this dealer. They have always been very professional and provided good service.

I called Jacob at the Romain Subaru service department a few days ago to ask a question and left a voice message asking to call me back. Never heard from him. I did take the car for service (had to leave it there) and left a voice message 2 hours ago to Jacob at the service department wanting to know when my car will be ready. Nobody is returning my call to let me know when the car will be ready.......

Friendly, courteous and knowledgeable. Derek in the service department is so honest! I highly recommend!

Loved my experience with Don Kipp- recommend him to anyone looking for a good used car! So kind, helpful and professional! Thank you so much!!

Romain Cross Pointe Auto Park and Don Kipp are great! I love how friendly and helpful they are. Awesome service, I will be back.

Nick was great! It was an easy deal considering how long and stressful car shopping can be.Edit: Dont buy anything from these crooks. We bought a GMC Acadia from Romain in November 2018. In July of 2019, the transmission basically exploded, causing $5000 worth of damage to the $11,000 vehicle. It only has 56,000 miles on it. I asked why it was so cheap when I bought it, and Nick said it was because theyre volume dealers. After the incident, I learned that this is a very common failure on these vehicles, and Romain probably knew about it. Now I have a worthless vehicle that I cant afford to fix because of their dishonesty. Take your business elsewhere.

I want to give a huge shout out to Malcom cook! From the start he was always there to listen and do figures on every call. His customer service went beyond any sales person I have ever met in my life! He is a great asset to the romain company!