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Midas
9438 Baltimore National Pike, Ellicott City, MD 21042, United States
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Midas
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St
Review №1

Great customer service. Great communication. Fast service. Dave especially was great. This place is definitely further than a lot of the repair shops in Columbia where we live, but the extra distance is worth it for a job well done. Thanks guys.

Mi
Review №2

I have used this Midas location a number of times and the experience is still the same. Great service and they beat all other competitors prices significantly. I highly recommend this Midas location in Ellicott City, MD.

Ra
Review №3

Very professional, accurate quote, very timely with service. Drop-off was super easy and convenient. Will definitely be back for future maintenance needs!

Sh
Review №4

They ordered a tire for me to repair a flat. Service was prompt and efficient, and I appreciate them helping me out!

Ch
Review №5

They were friendly and worked to get my truck serviced timely, even though I didn’t have an appointment. Also, will advise you of recommended repairs, without pressuring to have them perform the work. Thanks guys!

Te
Review №6

I was really surprised at the professionalism of the in-store team. Not only was the repair work done for much less than what I was quoted at the dealership, it was delivered on-time. I am very pleased and would gladly recommend this shop to anyone looking for a quality auto service center!

2D
Review №7

I have to correct my first review 10/16/21,I took my vehicle in for front break/rooter, noise concerns, needed both took a little over 2hrs.. we left and extreme loud sounds occured, shop was closed so I left a review contingent on my issue being resolved. We had to wait till today when they opened up.Scott is amazing at this place as he stays calm under pressure. Gives the same energy to every customer even at end of day. the mechanics are good as well I presume because the communication seemed flawless.and they were getting the vehicles in and out. NOW .to the point ! MIDAS got me right in fixed the issue I feel good about my investment and choice to try midas for my mechanic needs. Thank you for putting the midas TOUCH on us. We will be back ...

De
Review №8

I was so impressed by Midas of Ellicott City I have to post this! I had pulled in to Dollys car wash and happened to notice my back right tire was really low! Pulled back out and went right to Midas. Rob, Travis and another young man came to assist me immediately! By putting air in my tire it sealed back on my rim. I went over a small curb (when an SUV took up a portion of my side of the road almost hitting me) When I left Dollys again I pulled back to Midas and they checked to make sure it was holding air! It was not. They immediately got the tire off while I took my black lab in their waiting room! There David was as pleasant as the rest of these guys! They are a team of Professional, friendly, service oriented well trained men. I am highly recommending them!! I was on my way in less than a half hour!

Po
Review №9

I have trouble finding places that will help me, be nice to me, not judge me, and not overcharge me and so far this is at the top of my list as I go down 40 to find a place to fix my car! Richard was very comforting to talk to when I called to bring my car in. They were quick and I dont feel like I was overcharged. The call with the mechanic is always the scariest part for me, but he was also great on the phone! I have to go back in a couple days to get some things checked out, but I feel confident that theyll be able to take care of my car!

Da
Review №10

Brought my 15 Passenger van in. They fixed everything on my list fast and at a fair price. Very professional and friendly service. Well stocked and clean shop.

Br
Review №11

I’m from out of town and had a loaded horse trailer with stud bolts broken off from my trailer hub. This was on a Saturday mind you. They worked super hard trying to locate these parts from various vendors and were able to get me back on the road same day. Both the manager and owner worked beyond the hours operation to get me back on the road. Thank you guys so much!!!

Da
Review №12

Midas install a new muffler on my car. My car is operating in excellent condition and it sounds quiet.Thank you Midas

Ni
Review №13

David was excellent to deal with. He was able to get me in right away and the service was extremely quick. Everyone I spoke with was very professional and polite. I will definitely be going back

J
Review №14

The person at the front desk was very helpful in finding a slot for me on a busy morning. When they found significant wear on the brake pads and rotors, they quoted a decent price for the full replacement (along with the oil change and tire rotation). Very appreciative of them squeezing me in on a busy morning and providing a good price. Front desk staff was very friendly.

Ri
Review №15

Excellent service! They really take time to understand your problem. And they do more than mufflers.

wi
Review №16

Very courteous and informative in explaining the problem, and completed the repair in the promised time.

Ca
Review №17

Fantastic. Last minute need for granddaughter before she left for St. Louis. They fitted her in an already busy schedule and checked car for safety. Will do business with this store anytime.

Je
Review №18

The guys at this Midas were great! They showed me that my brake fluid didnt really need changing, but recommended as a precaution. I went ahead and had it changed anyway, though the price was half what the dealer wanted. Honest, fair and reasonable was this shop and I highly recommend them! Go Navy!

Va
Review №19

Lovely folks here in every way - great work and authentic positive loving spirit among all of the staff. Highly recommend 💜

Bo
Review №20

They couldn’t do the job we had taken our car in for because they didn’t have the right machine for an air conditioning job but they helped us with general maintenance and were extremely accommodating and had our car done in good time and at a great price. We will return!!!

Sa
Review №21

Scott and David, at Midas, are very nice people and have done a service very quickly. The service at Midas is very good, and I would recommend it to anyone.

Hu
Review №22

From the phone call made to ask questions to the actual work done. They were great.

St
Review №23

Very nice. Kept me up to speed with everything that was happening.

ke
Review №24

Great customer service, very competitive price and appreciative that Scott was able to do my service even though they were about to close. He and his Technician offered to stay since I was already in the area when I called even though they were lless than thirty minutes from closing. Nice waiting area with comfortable seats and a TV while you wait.

Fa
Review №25

Best quote for repairs. They saved me $600 easily.

Ma
Review №26

After checking prices for premium oil change and brake flush, This Midas store was about 70%. Of the price I received from Goodyear and jiffy lube.I was fortunate enough to meet the owner, this is one of two stores, the other being is Catonsville.I cannot recommend them enoughMark S

Sh
Review №27

Welcoming, professional, kind on phone and in person. I recommend and will return! Needed winterizing and oil change/check all fluids/ tire rotation/check brakes for wear/look for cabin air filter (not one on my model), check alignment. They are thorough and efficient (albeit it was not busy when I was there). Needed a new oil filter. They told me brakes were fine with just slight rusting on outside. Can wait-not safety issue. I appreciate their honesty. Very affordable. Online oil change w/tire rotation $49.85, filter around $28. Labor charge very low (after previous week’s dealership labor $$ it was welcome surprise!). Visit here with confidence.

Bi
Review №28

Even though I was a drive-in w/o an appt. they took care of my nail in a tire immediately.The next time I need car service, I’ll return for sure.Thank You

Su
Review №29

Efficient and reasonably priced. The service was friendly and helpful

Co
Review №30

Excellent service! Had my car in and out in a few hours and did a great job of communicating when it was ready to go. Be sure to check their website for rebates and coupons!

To
Review №31

Great service, took care of me right away, fair and honest folks.

Te
Review №32

Excellent customer service. Courteous technician. Quality work. Very satisfied with service received during visit.

Ca
Review №33

We had noticed a nail in our tire 10 mins into a 9 hour road trip...and stopped there to fix it. They took good care of us...real quick! Super professional and friendly.

Jo
Review №34

A pro service station ran by a manager and staff who take pride in their work and their customer service. I needed to get my new muffler installed on my jeep so I called Midas in Ellicott City and the front desk girl Lizzie said they had a service bay open and to come by. The manager and staff quickly got on the project and had me out of their in less than an hour. While waiting for my jeep the manager Rich and Lizzie were giving me updates when they should be done installing the muffler and were very personable talking current events and just regular conversation which was a nice way to kill the time. They had me out of their in less than an hour and I was able to get back to my job site with the greatest of ease. A highly recommended place for your auto service needs. Excellent service and excellent work. 5 star referral.

B
Review №35

Top-notch customer service and automotive repair. Big shout out to Rich and the technicians servicing my old car and giving me back peace of mind.

Je
Review №36

I was a little skeptical of all the good ratings posted for this place. I was very happy to be proven wrong. Its all good here. They were courteous and efficient. I needed a very specific part for my exhaust that had rusted. I had one mechanic quote me $600 and then he sent me here instead! These guys took me in on a Saturday morning at 11am out of the blue and had my part ordered and installed by 4pm, for half the price. They texted me the next day to ask how the car was doing. Thats great service!

Ci
Review №37

Friendly and fast service. Very happy with this shop snd would use them again.

Ma
Review №38

My expeience with this shop has been great over the years. They are honest, do great work, and go above and beyond in customer service.

ch
Review №39

Service advisor David, promptly provided professional advice and replaced the battery while I waited. Only complaint I have is that the mechanic who installed the battery did not replace all the rubber grommets back on the engine cover.

Na
Review №40

They were very efficient. The man who helped finish the transaction did a great job of explaining how the coupons work for their shop. Check online and sign up for mail coupons! Great place and still continues to be my go to place for an oil change!

te
Review №41

Very quick and professional, work was on point.

Ja
Review №42

Staff were bvery professional and friendly. Workmanship is excellent and punctual. Would highly recommend for anyone needing quality service.

Re
Review №43

I highly recommend Midas of Ellicott City. Scott and his team are fantastic. I appreciate their transparency and very reasonable pricing.

La
Review №44

Incredible professionals. My husband and I have been taking our cars here since we moved to the area two years ago and have appreciated the high level of service and professionalism of these guys. We take both our cars here for everything and have never regretted it.

Bo
Review №45

Service technician was great, just longer than I expected. Appointment was for 9 a.m., I arrived at 8:35 and my vehicle was taken right in but it took over an hour. That has not happened before.

Fr
Review №46

Richard was able to get the work I needed done very quickly. I had asked for my front tires balanced, a rotation and oil change. Was able to get all this done in an hour.Very happy with the quality work and turn around time.Highly recommend.

pe
Review №47

I’ve used them on and off for 15-20 years. Always helpful, friendly, and professional.

De
Review №48

I called in to set an appointment and was professionally greeted by Scott. He let me know availability in the day and was spot on. The service window chosen was prompt and exceptional! The team noticed my coolant levels were low and refilled free of charge. They also showed me my cabin and air filters, which desperately needed a change. Glad to know this place takes customer service seriously and does quality work. Big thanks to all who work there!

Za
Review №49

They were very professional and efficient. They even gave me a ride to and from the shop while my car was being worked in as I was stranded without it. Very nice people and high quality work.

Ed
Review №50

Awesome service friendly and good quality

Ki
Review №51

Everyone was very helpful and the service was superb!

Da
Review №52

Efficient, professional, helpful and friendly. My first visit, but I will be back

Ne
Review №53

Managers went way beyond the call of duty to diagnose and ultimately fix a computer and wiring harness problem.

Da
Review №54

Went in thinking I was going to need rear brakes and tires and praying they weren’t going to try to sell me on front brakes and rotors done too, along with an oil change. Banking on a $500+ morning... after they inspected everything I was only due for an oil change 🥳 and they gave me a range when I could be due for brakes and tires!! And to boot they gave me a $20 off coupon for my oil change.Very nice, friendly, spoke so I could understand. Answered all questions...highly recommended !

P
Review №55

Very friendly and helpful staff, they got my car in and out very quickly

Da
Review №56

Best customer service ever.Thank you so much Lizzie and Rob.I am going to come here from now on for everything as long as Lizzie and Rob are there.You guys are truly the best.

Ji
Review №57

I had gone to a Mr. Tire where they tried to tell me I needed four new tires. The Midas technician repaired the tire perfectly. When I need new tires, I will come to the Midas on Rte 40 in Ellicott City.

Li
Review №58

East to talk to, let me explain what I thought the problem was and worked with me on price to make it reasonable when several more issues were discovered.

la
Review №59

This was my first time here, I will return for more work.

Pa
Review №60

Very professional and well knowledge individuals would recommend to anyone who needs or is looking for a honest and dedicated team to service there truck/car or SUV. A outstanding team who focusses on customers needs and stand behind the work they preform! The owner Scott is very respectful and hard working/helping person looking forward to future things to come within the company!

Na
Review №61

Great customer service and fast service! They have been helpful and friendly whenever I have home in for services. Last year I had a hard time with my thermostats and radiator and had to keep taking it back. They kept at it until the job was done. Will never forget that. Awesome job!

Ti
Review №62

Very professional staff and service! I came in very late in the evening for a check engine light issue and the staff went above and beyond to not only diagnose my car issue but also to give me quality service that same evening and had my car up and running in no time! I will definitely be back here again and again!

Su
Review №63

We were visiting our relatives over the weekend and had car trouble. Went to Midas at Ellicott city with brakes problems on a Saturday morning. Very courteous staff, who explained what it will take and how much time it will take for them to diagnose and call back. They did the same in the said time, offered options and explained the problem nicely over the phone. They completed the work in agreed time and I had a car which is working well. Would definitely recommend the place.

Na
Review №64

We’ve used our local Midas, on route 40 near Dolly’s Car Wash, for our oil changes for over 5 years. The shop is very well run, honest, professional and completes our oil changes in a very timely manner. It’s not just an oil change for the price, it’s a tire rotation and inspection all in one. We use synthetic oil in the newer vehicle and we kept basic oil in the older vehicle. They respect their customer’s decisions and always offer fair deals on their suggestions of recommendations for further service, yet, they aren’t pushy and they don’t exaggerate to get your business. We highly recommended them for their integrity and service provided.

Gr
Review №65

Midas is a 5; courteous, efficient very competent.

Na
Review №66

Thank you guys for everything! Smooth and efficient and well informed and professional And objective. Good job

Je
Review №67

Went there for oil change for my 2016 Hyundai Elantra. They say brake pads and rotors on front need to be replaces. I agree. So far so good. They order the parts and perform the job WITHOUT telling me what the price would be. AFTER they placed order for the parts, they tell me it’s going to be around $500. I should have said no but they made me feel bad by saying they already placed the orders. After the job was done, they showed me the bill which was $433 ($87 for brake pads, $171 for rotors and $175 for labor cost).Here’s the takeaways:1) I could have definitely get these done cheaper at a mechanic few miles away.2) They placed orders for parts before informing me of the prices.I am not sure how this place has so many good reviews.

La
Review №68

I was very pleased with the quality of customer service I experienced. I was pleasantly surprised by the text message I received, showing the results of the inspection they performed, even including photos of my tire tread. This was my first Midas encounter. It wont be my last.

Da
Review №69

Really nice people.

Mi
Review №70

Woke up Monday morning to a low tire. Took it to Valvoline to get some air and was told I had a screw in it. Never been to Midas but stopped in. Richard was friendly, professional and very helpful. I wasn’t happy to hear I needed a new tire due to where the screw was..and that my pilot required a Bridgestone Dueller sport tire, which is not a tire most stock!! Richard took the time to locate the tire and had it delivered within an hour. I called several places, including my mechanic and was told late afternoon to end of the week... the price was in line or less than what I was given on the phone. Extremely pleased with Midas and kudos to Richard for a great experience on Monday morning.

TJ
Review №71

I have shopped, or tried to shop, at literally every tire shop in a 25 mile radius around Elliott City. Some didnt honor my scheduled appointments, some didnt have the tires ready, some put lug nuts on wrong, and some were too costly. I only buy Michelin tires because numerous times they have lasted longer than 100,000 miles. Scott at Midas is THE most efficient and professional tire salesperson I have ever had business with. I have already returned there again for more tires. This is one great place.

De
Review №72

THE MIDAA TEAM WAS READY AND WAITING FOR ME AS I PULLED UP. TOP OF THE LINE PROFESSIONALS. THEY EXPLAINED TO ME EVERYTHING BEING DONE. WE ALSO TALKED ABOUT FUTURE WORK FOR MY TRUCK AND MY WIFES CAR. GREAT JOB MIDAS.

Ra
Review №73

I bring both of my cars here for service. This place is good since the ownership changed few years ago. They give me honest advise and I dont feel like I have been ripped off. I recommend this place.

an
Review №74

I walked in, but they were able to take me in 30 mins, so I ran an errand, came back and was done in about 30 mins. Very happy, got a great deal on what I came for and will return. Thanks!

Da
Review №75

Scott and his team are really great! Most recently, I had to get a lot of brake work done. He went over various issues, helped me understand which were safety concerns, and emailed me options so I could come to a final decision. I had some concerns a few days later before a big drive, and he had me bring it in, cleaned, visually inspected, and test drove again, and set my expectations for what was normal and what would be a concern after getting brake work done; all at no charge, because they stand behind their work. Im really glad I made the switch a while back to having them be the servicer of my vehicles!

Ti
Review №76

I came into this Midas location for brake work and I was not in the best spirits when I found out that my car would need brakes and rotors. Scott was super courteous and provided me the reassurance that made the blow of having to get a complete brake job a bit more bearable. I will definitely be returning for future services.

Co
Review №77

Thorough and very patient with the service provided along with explanations which shows much compassion and excellence in customer service.

Ms
Review №78

Great experience! Very nice and knowledgeable people. Fixed my car same day. Great customer service. They have snacks, water and coffee. Also very comfortable chairs. I will be coming here more often 👌🏿

mo
Review №79

Honest, friendly staff did me right. I remounted and rebalanced a rim here and they didn’t try to up sell me on anything. Tire wasn’t damaged, just the rim, and they were honest about that which I seriously appreciate. Will do a ton of my maintenance here from now on. Special thank you to Noah, great guy! They missed the hubcap and took an extra 15 min out of his day to put it on, and he gave me advice on replacing my broken TPMS. All around great service, I’ll be back!

Sc
Review №80

Needed new tires for my truck. They were competitive and better yet very accommodating to my schedule. Did a great job and sent me a text as soon as it was ready. 45 minutes sooner than they estimated. Friendly and knowledgable staff.

D
Review №81

Car I was selling had a bad TPMS. Every shop I went to wanted me to come back the next day to check/repair it. I noticed this Midas was open and I stopped in and Im glad I did. They had me in and out of there in 30 minutes and I saved $40 compared to what the ther shops were charging for the same work. Will definitely be back!!!

Al
Review №82

Great place! We went there about a month ago. The staff is friendly, respectful, and very professional. We brought our old car, and they did exactly what was needed. The price was very reasonable. Its been a month, the car is fine.

Jo
Review №83

Very good customer service, the were very clear on what my options were and what the costs were. My car was in and out in the time they estimated. I will definitely go back the next time I need tire service.

os
Review №84

Customer Service is through the Roof, they know their job and the price will never exceed your pocket. I Highly recommend this shop

Da
Review №85

I find it a pleasure to have your car repairs done here. Their work is excellent, prices are more than fair, and their front staff is very friendly and knowledgeable. Fully recommended!

Bl
Review №86

The manager was very informative; explaining everything clearly and professionally. He fit me in and the work was done wonderfully. I will be back.

Am
Review №87

I would just like to say that the gentlemen that work at this location in Ellicott City are absolutely amazing! Probably the best customer service I have ever experienced! I went in for an oil change, they found a few other things wrong with my vehicle and brought it to my attention. The guy at the desk worked with me to get me the best care I could for my vehicle, he didn’t have to, but he did. The other gentlemen were also very kind and caring. They took such good care of me that I will forever be a loyal and faithful customer at this Midas location. Thank you so very much guys!

su
Review №88

We get all of our automotive work done here and recommend them to everyone we know. They are thorough and honest.

J
Review №89

The manager is very kind and has amazing customer service. He was very accomodating and I did not wait long for my auto work to be completed.

Da
Review №90

A+ Knowledge A+ Service HONEST.Scott runs a great shop. My car had a problem that my regular mechanic said would cost a lot to fix. So, I took it to Midas for a second opinion. It turned out to not be a major problem at all, and Midas fixed what was really wrong with my car for a lot less!!!Knowing what is really wrong with your car is what sets great mechanics apart from the others.I would give them 10 STARS if I could.

De
Review №91

It was great!

Ar
Review №92

Took our 2015 X5 in for tune up. Runs great. COVID-19 aware service!!

Ka
Review №93

We got a flat during our 500 mile drive, and the Midas techs fixed it in 20 minutes! Thanks!

Pa
Review №94

Great service and polite employees. They went out of their way to show me what I needed to replace and did so quickly when I was in a hurry. I highly recommend coming here for your car needs.

Da
Review №95

Beware!!!! Guest agent is very convincing over the phone that she can beat any competitors price. She highly recommends coming into Midas for a mechanic to take a look at the potential work your car possibly needs. So I gave it a shot waited at least 35-40 minutes just to receive a quote for labor and parts over one thousand dollars. Afterwards I discussed with the convincing guest agent how Im aware of the issues my car have and received a few competitor prices cheaper than Midas and was willing to show a invoice. Right after our conversation she takes all my verbal information back to the same Midas mechanic that quoted me for parts and labor and he tells me unfortunately he wouldnt be able to beat the competitor price.What a waste of time.

De
Review №96

Its been a great experience every time Ive been to Midas. They really go above and beyond to make sure Im taken care of and my car is ready same day. A great group of people!

Li
Review №97

Last month one of the sensors on my Jeep malfunctioned causing the check engine light to come on. I got the run around from two other establishments that could not diagnose the problem with any certainty. Then I went to Midas in Ellicott City and met Duane B. I have never met a mechanic who could explain an issue with such clarity. He then serviced my car to perfection. Thanks, Duane!

Mr
Review №98

I had a weld break in my exhaust that was scraping against the road. I was able to make an appointment with Midas on the same day and the the weld was fixed in about an hour and a half.The staff was friendly, the receptionist was great over the phone and knowledgeable, and they took the time to show me where the weld broke.They also didn’t try to push any other fixes that some mechanics bs like bad air filters, brakes, etc. They simply fixed what I asked them to and nothing more.

Sc
Review №99

Scott and his team run a great shop and even follow up to see how things are going. Excellent and honest service. Can’t ask for better.

vi
Review №100

I have had my brakes replaced here and my tires replaced this year. Excellent and very professional service always. Would highly recommend without any hesitation

Information
18 Photos
100 Comments
4.6 Rating
  • Address:9438 Baltimore National Pike, Ellicott City, MD 21042, United States
  • Site:https://midas.com/baltimore/store.aspx?shopnum=4503&dmanum=72#utm_source=google&utm_medium=gmb
  • Phone:+1 443-574-5709
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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