My experience with National motors was outstanding. My sales rep, Alex, was awesome. He went above and beyond for me. He was very patient and honest. There were things on the vehicle that needed to be fixed. They fixed all the issues in a timely manner and went above and beyond to make sure I was happy with my purchase. I’m would recommend this dealership to everyone. Alex, and National motors you are amazing. Thank you for making this happen for me!!

I called Sale Representative April Taylor. After couple hours of appointments she made the process very quick and easy. Excellent in customer service. She did her best to provide us with the best discount. We are very satisfied and will definitely recommend.

The car shopping process was exemplary. Jason reached out to me when a search on Truecar.com showed the vehicle I was looking for. I came in test drove several options and discussed options. I opted to come into the dealership at National Motors with my own financing via my credit union. The day of the final transaction, Jason came to pick me up and within 20 minutes I was out the door in my new(ish) certified vehicle.

Everyone was so helpful here. I worked with Jason, Henry and Zil since I am a first time buyer and they patiently walked me through. Definitely recommend this place! Great customers service to go along with the great selection of cars!

It was my very first time buying a car and Jason was amazing and helped me through the whole process! It was easy and he was so kind and helpful! 10/10 recommend!

Ed work hard to make sure my mom had the best service possible. He was knowledgeable and was very detail oriented. I would recommend Ed and National Motors to anyone.

During this pandemic car prices of have been extremely crazy. My experiences with other dealerships almost made quit driving. But right before I gave up I saw a listing from national motors for a Toyota corrolla and I got help from Jason. He has made this entire car buying experience extremely easy and respectful. There were some complications with my loan from my credit union, but some how they got a hold of the VP of the credit union to make sure the loan went through. In my opinion the entire staff went above and beyond. If you come here please ask for Jason, he will make sure you are taken care of.

I had a great experience everyone was friendly and helpful from the sales staff to the service department. They a got a good inventory and they are very willing to help you . Trey was extremely helpful and got me in the car I needed 5 start service definitely recommend.!!!!

Twice is just as nice. Bought my second vehicle from the best of the best. Thank you Ed for working your magic once again. Bought my Chevy Camaro 3 years ago and today I bought a Dodge Ram. And today the same as yesterday Ed got me in and out with ease. He knows what hes doing. So if you need a car ask for Ed he will take good care of you.

I drove to their office just outside of Baltimore all the way from North Jersey 25 minutes from Manhattan I came in and they were so kind and friendly and my car ready to go, took care of the paperwork and I was out the door🤗 make sure you ask for Henry they are so nice theyhave a Lotta cars on their lot🔥

Zil and Alex were super nice. The whole process went fast and I am in love with my Volvo.

I wish I would have asked for the paperwork and took it back with me before signing! I was told I would be paying $36,974 for a vehicle that included everything, my mistake was when I said “that covers everything” I thought it was assumed that included tags, title, fees etc. but l went late and because my car broke down I needed a new vehicle. I went and everyone was nice Lamont the sales guy and Robert the finance guy, I was wrong. I called two days later to speak to Robert because regarding the numbers, mind you he never said someone was “sitting in front” of him! He takes the call and when I start asking questions he gets defensive, red flag! He keeps stating I don’t have the figures in front of me and he is not sure. I give him the numbers I’m questioning him about and he proceeds to state “you’re making me feel like I wronged/lied to you” mind you I’m just asking questions to get clarification because when I said does that included everything I thought that meant everything. I ask him to explain why if a gave 5k down and the amount we verbally agreed upon was $36,974 why the total financed amount wouldn’t be $31,974??? He refused to explain and is getting more and more aggressive and agitated as the conversation keeps going. He continually cuts me off over and begins to speak over me. He says he is not going to go back and forth, back and forth about what??? I am just asking for clarification not arguing over something that I should never have signed for! That’s when he has all of a sudden “someone sitting in front of him” really!?! His tone is just flippant, very rude and aggressive! Of course because I’m a female he feels he can speak this way to me! Sorry! you don’t intimidate! He proceeds to just states that he is getting off the phone it’s a done deal nothing can be done! I don’t recall ever in the conversation stating for anything, except CLARIFICATION! Worst experience ever!!! Robert you suck! What a ripoff, all the way why I hate dealing with dealerships and their unprofessional employees!

Jason was AWESOME!! No pressure showed us the best deals was a great process we left with our new car!!! Thank you National Motors

Had a great experience at this dealership. Alex was so so helpful and patient with me to find the right car. I definitely recommend this place if youre looking for a nice car. Make sure to ask for Alex! So happy with my purchase

Good service the only thing I will ding them on is the car I bought didnt have a full tank of gas and it doesnt look like it was professionally cleaned on the inside. It was the white town and country picked up yesterday. Jason was the salesman

I bought my 2016 BMW X6 from to them which I am delicate it driving... Wonderful manager. THANKS!!!

They have a great selection of Toyota and Honda. Nice place

Fred was amazing!! Hes very personable and has a lot of knowledge with pairing you with the right vehicle! He took time and had a lot of patience throughout the entire process! I highly recommend him!!

April was absolutely amazing! She was patient, attentive, and very transparent during the car buying process. Highly recommend, especially for first time car buyers!

I had a great experience with National Motors. I went in sure of what specifications I wanted with my new car and they were very accommodating. My salesperson, Henry helped me find my dream car! The staff were all very friendly and helpful, they seem like a really close group of colleges and I enjoyed the atmosphere that created. In addition, Henry has gone above and beyond to make sure my needs are met even after the sale. I couldn’t thank these guys enough.

Awesome awesome experience at National Motors. Love my truck. Jason was a great Sales Rep would highly recommend coming here to purchase a new vehicle..

I came out with a great car I love and great service from David. No problems what so ever and David went thru the numbers clearly. I will definitely recommend this place and speak with David!

Rob was super helpful. He helped us with financing and was very accommodating to us. Im so glad we bought from Errol at National Motors. He made the whole process easy.

I was helped by Mr. Jason Lasley. Exceptional customer service, very helpful and knowledgeable. He even helped me find affordable insurance. I would recommend him to anyone who wants to buy a vehicle. Thanks Jason!

Came last Wednesday on 9/8/21 for a 2012 black Hyundai Veloster listed on their website I was very much interested in. Wasnt available at the dealer after driving half an hour there. Time was wasted and wasnt notified of its unavailability prior to arriving. Was told to call next week for an update.On 9/13/21, I asked to be notified of its availability once it comes on the lot.And today on 9/15/21, I called again to see its availability and was told the car was sold to another buyer the previous day.I understand its a business, but at least have some professionalism and courtesy. All you guys had to do was reach out to me and I wouldve given you people my business for the car. Really disappointing experience and was hoping you guys would finally be the ones to sell me the car Ive been looking for after weeks with no luck. Also, update your numbers to not show up as spam calls.

Got my Porsche from Jason. He’s the best. I recommend him to anybody he’ll take very good care of you. 10 stars if I could of....

After visiting more than 20 local dealerships and being concerned about my research, JASON, the exceptional sales representative sat down and explained to me step by step the process in choosing the right car for my budget. He promised me that I would drive away in a new car and guess what? I did. He was polite genuine, and knowledgeable. However, it wasnt him alone, but the entire team at National Motor Inc was warm and inviting. Do yourself a vapor and make this your first choice. Jason with his team will put you in your dream car and dont forget to write a comment/review to let me know how it went.

Got my Porsche from Jason. He’s the best. I recommend him to anybody he’ll take very good care of you. 10 stars if I could of.

Recommend this place to newbies searching for a good conditioned car for a good price.

I just wanted to say that Alex from start to finish was the most gracious and professional car salesman I have ever dealt with. I was at the dealership to complete the deal by 4:45pm and out no later than 6pm. I was treated with kindness, courtesy and respect upon walking in and it stayed that way until I left with my car. National Motors helped restore my faith in car salesman LOL. I normally do not have patience to deal with them and really hate the process of car buying as a whole. I am grateful that I went there and beyond HAPPY with my damn car. Thank you all so much! From the Managers, to finance, to Alex and the other sales associates you all rock!

Check out National Moots inventory and keep your eyes open and you will really find what you are looking for nice reliable cars. You wont be disappointed the team members are the best

Went to National Motors to buy my F150. My Salesman was awesome. He is very kind, courteous and knowledgeable. He took all our concerns and needs to make sure we were well taken care of.

I myself work in sales and immediately when I walked in the atmosphere was just unwelcoming. It took about 5 minutes of walking around for someone to ask my if I was looking for a salesmen. After I got directed to a darker gentleman I think his name was Fred definitely an older gent. He immediately did not take me seriously which I understand I am a younger customer but regardless I should get treated with mutual respect. He barely made eye contact with me and I know when to walk away from a sale so Thats exactly what I did. I wouldnt recommend anyone working with him directly I cant say the dealership is bad but he seemed to want me out ASAP. P.S when I asked to test drive the car ( I worked at a body shop so I wanted to see the interior and get a more in depth look at the car) and he completely disregarded it and basically acted as if I wanted to joy ride it. Again I understand this because I am young and a lot of younger people do this stuff. But I have been to MANY dealerships that treat me with much more respect and I honestly am just shocked at how little he wanted to make a sale...

They were able to get me approved and on the road the same day. I had a difficult situation and they managed to work it out. I highly recommend this dealership if you are looking for a vehicle.

Alex made my car buying process a breeze! He worked out a great deal for a beautiful car. I’m thankful he was the one I was assigned to because he was very pleasant and tried his best to assure I was happy with my purchase😉

I worked with Brian today and he was absolutely amazing!!! Got me in and out quick and made the whole process seamless. Great experience!!

Chose this place because it was a Capital One partner. Big mistake. Sales person was not enthusiastic Or personable. The vehicle I purchased, had mechanical issues less than 30 days after I purchased it. Took it back to them and they were unable to diagnose the issue.I had to take it to a Cadillac dealership in order to be Properly assessed and repaired. They didn’t actually send in my trade pay off until the day before the next car note was due, nearly a month. The majority of reviews for this place are fake, the reviewer’s repeatedly review the same places in New Jersey.Giving Them two stars ONLY because the mechanic did actually follow up for me to bring it in for a tuneup, but the car was not functioning at the time. Avoid!

Zil of National Motors is the best!! He helped me get my first car. He worked with my finance & was extremely patient. I am more than grateful.

World highly recommend them!!I spoke to the dealership ahead of time, just a couple of days, and walked in and out with my new car within an hour. THANKS BRIAN

Thank you Ed… The service was phenomenal. He really took his time out to walk us through the process and to make sure we pulled off the lot. Friendly funny and definitely recommended.

Jason is Professional, attentive and detail oriented. He made this purchase aPleasant and stress free experience. I will recommend him to all l know about to purchase a new vehicle.

I had a great time buying my Highlander here at National Motors. Kobe Allen was awesome

Jason help me out gettin my first Maserati Maserati. Thanks 💯💪🏾

Great Customer Service and great appraisals if youre looking to sell your car. Love National Motors!!

This is one of the salesmen that was super rude not trying to make a deal at all I was approved for what the price they had on there website they came back and added 4K in fees and couldn’t tell me what they were for buyers beware seems real shady over there the picture that I have up is a conversation with a salesman name Jason. How can you bash a customer that is willing to drive across state to buy a car I am really disappointed with how they treated me the salesman said don’t be mad at him because I have no money that not right that’s not how you treat a customer

BY far the best car buying experience I have had in a very long time. Jason, my salesman, was professional, applied no pressure and was super helpful, even after the sale when I returned to pick up my plates. Having bought a brand new car a month previously at a HUGE dealership in the greater TOWSON area which was a MISERABLE experience it was an absolute pleasure to find National Motors and complete this sale so quickly (Less than 2 hours) and with so little effort... even with a trade in with negative equity. I honestly will go here for all my used car needs.

I had a pretty decent experience giving my current health situation. Were in and actually got my vehicle done a lot sooner than was initially quoted so that was great.

I came in today for the 2012 Honda Accord they had on the lot. I worked with Jason and he was amazing!!!! So nice, knew all the answers to me question and wasn’t pushy! I will definitely be back when I’m ready for something else

The sales manager was very knowledgeable on extended warranties and additional products that I might be interested in. The whole sales by an experience at National Motors was five star.

It was great working with Alex Reyes, he was professional and upfront about what he could do for me. He went above and beyond by personally drive to my house and picked me up so I could purchase the car today. In the past 2 weeks I had bad experiences with car dealerships and salesman, however Alex is a super star! Whatever you are paying him it’s not enough and I will refer people to him and buy my next car from him.

We had a good experience. It wasn’t perfect, but the deal was great! Their inventory and prices are worth checking out! Thank you Alex!

Excellent service regarding the work needed for my car. Sales Rep Alex was awesome.

April helped me get a car today it was stress free. Also I got a great deal on my car. If I could rate a 10 I would

DO NOT BUY ANYTHING FROM THEM!!!! FAKE REVIEWS AND FAKE INSPECTIONS!!! I KNOW WHERE THEY GET THEIR INSPECTIONS PASSED!!!instead of buying a car from them, you better off fixe your broken car! Whatever you buy from them, you will end up going back and forth to the mechanic every month. THEY SELL CARS THAT WERE IN AN ACCIDENT, fixed by their own mechanics who does not use the VIN number when fixing it. They do it this way so that it wont show on the car fax.

Great people, Great company, AMAZING PRICES om vehicles. I just purchased a Mercedes-Benz SUV in Immaculate condition with low miles and for a few thousand dollars cheaper than Kelley Blue Book value. My credit is Bumpy and not the best however they were able to still accommodate me and find a lender at a great monthly price point that was well within my budget. I plan to quickly pay off this vehicle as soon as possible and then return for another vehicle from these folks for my wife. Holly was the saleswoman that accommodated me through the entire process and was very nice and understanding to my needs and quite frankly the demands I laid out for a vehicle I wanted. Holly made a great recommendation and I decided to run with it based off the deal Holly got for me on the purchase of the vehicle. Wendy helped with financing and was very punctual and accurate in relation to what she told me and what the finacing entailed. April was kind enough to buy me a grape soda in my quest for hydration after rushing over to the dealership. All in all wonderful people and I would recommend and trust them with my grandmother alone to buy a car, as well as let them watch my children. (If i had kids and if they ran a daycare. Super nice, professional ladies, catch my drift?

Our salesman was thorough, answered all my questions, and delivered the car on time with everything done. Excellent service, thank you!

April is the most caring car sales person I ever came across in my entire life. She made the process of buying my Nissan such a painless and seamless process. Thank you so much April!!!!!

Always courteous, prompt, and communicative. I havent done major work yet, but work done so far has been great at National Motors

My husband and I took our cars to National Motors and was very pleased with the trade-in and the staff.

Sales rep Henry was excellent throughout the process of purchasing our pre-owned car. He worked hard to make sure we were happy with the car, kept us informed, followed up without pressuring and provided great customer service. Thanks Henry.

Ed was amazing in helping me get approved for my 2015 Audi, Thanks Ed!

Rob Jason and Alex were patient and great to work with. They made sure I didnt leave until I was satisfied with my purchase.

At National Motors, Rob and Joon make a seamless process and we are very pleased with the outcome!

I purchased a mitsubishi outlander from this place.It had tire pressure moniter service required lighht on, a bernt hood light and bad viper blades. The said they are going to fix these things when the number plates arrive.they never fix any of these things.

Had an amazing experience buying a 2019 Mercedes E-Class. The gentlemen who helped me was named Brian, super knowledgeable on the inventory and really worked hard to help me out! 5/5 would recommend this place.

His customer service was outstanding histanding his knowledge of the vehicle was on point he was consistent assistant indulgent with with make sure I stayed informed formed

Everything was great. Joon was polite, understanding and patient.......

Every aspect of my purchase far exceeded any automobile purchase to date. Amazing people at this dealership and best in this area.

April has been super amazing. *****when i went to National Motors, i met April who took me for a couple test drive. She has been very patient with me and got acquainted with her easily. Not only that she shows professionalism throughout, she’s also focused on what I really wanted in a purchase. She showed empathy, addressed my inquiries and concerns to the managers and returned with solutions eagerly and happily.It was a team work and great collaboration with the manager Gino and the owner to complete the purchase the same day. I was happy of the results from acquiring a very satisfactory financing terms. The owner and floor manager Gino, has been very fantastic in working with me to complete the process. i highly recommend National Motors if anybody intends to purchase a vehicle.Overall, i had a wonderful buying experience at National Motors located in Ellicot City.

My experience at this dealership was completely awesome. Alex took care of me and Mike got me a great monthly payment. I called late on a Tuesday night inquiring about a car. I came in the next day and drive off the lot in about 2 hours. The biggest hold up was MY insurance company sending documents over The process from start to finish was flawless. Everyone was friendly and professional, even chatted it up with the owner Brian for a bit. Would definitely recommend National Motors for anyone looking for a quality used car.

Personable, genuine people who take care of their customers. My salesman Ron and the owner Brian made sure I found the best example of the vehicle I was looking for the best price, and continued to keep me updated on the process every step of the way. I would not hesitate to recommend Ron and the team at National Motors to anyone who is looking for a used vehicle. Thanks guys!

Very knowledgeable made some suggestions on work that should be done and timeframes neverpush, great experience. Thank you Brian

Enjoy with everyone and everything. Thank you Henry and Dave.

Thanks for helping in the whole process. April was very good to deal with highly recommended thanks again

If you are considering purchasing a used car, consider doing so elsewhere. Prepare to be lied to about the sales price, theyre frauds. Dont purchase a car from them because theyre not honest.

I usually don’t leave reviews but I felt it was necessary to prevent others from making a mistake or wasting their time. I saw a Nissan Sentra on truecar.com that I was interested in so I decided to inquire about the availability of the car. I received a quick response from David Isaac. A voicemail, text and email, the email stating I could call to ask questions and schedule a test drive. I called back and agreed to come in the same day (which was today), 8/19/2021. During the phone conversation I asked about the price difference between truecar.com and their own website. David told me to just come in to see if I like the car and he’ll take care of me. Upon arrival I asked for David and was told he was busy, he then greeted me briefly and directed me to Henry. Henry was very polite and professional. Unfortunately, he was put in a bad situation. The car that David said I could schedule a test drive for couldn’t even start and won’t be ready for at least a month. The radio was removed which caused the entire electrical system to shut down. Henry apologized for the inconvenience and as we walked back in David had the nerve to ask, “How’d you like it?” I looked at him with confusion saying, “well I couldn’t really check it out because it doesn’t start.” Which I’m sure he was already aware of, and if he wasn’t that’s an even bigger problem. I was turned off by doing any business with them after that. I agreed to look at some other cars only because of Henry. So, I agreed to test drive a 2017 Corolla. Henry needed to make a copy of my driver’s license for me to test drive it. As I hopped in the driver’s seat I realized the tank was below E. After this I was fed up so I took the keys to Henry, informed him the car was on E, thanked him, got my license and walked out. As I walk out David runs out after me and ask, “You didn’t like it?” I just said no and continued to my car. The only reason I am giving 2 stars is because the way Henry handled himself with the BS passed on to him by David. I also added a picture of the email I received from David. He had multiple chances to tell me the condition of the car but decided not to. He just wanted to reel me in thinking I would purchase something else.

Cars of all assortments, doesnt matter whatever youre looking for you will find here but at the cost of a piece of your soul and wallet leaving you in the process. It was my first time purchasing a vehicle and the salesmen took full advantage of me by selling me a car, that supposedly passed inspections, but the hood wouldnt even close fully, I have tried to sell the vehicle at multiple dealerships and they all tell me, how did they allow this vehicle to be sold they ripped You off. My car had scratches all along it, and three different paint coats and temperature. If they try to get you a contract with a financing company called Santander run away!Screw this place they are crooks and I wouldnt be surprised if they cut corners to pass there vehicles for inspections.

It was a warm experience at National Motors. Thank You it felt like back in the old days when dealers cared.

Our salesman, Julian, was super! I highly recommend this dealership if you are looking for a Used car!!!!

HIGHLY RECOMMEND! Go there and ask for Alex.

Our salesman was very thorough and informative. Very accommodating.

Sales was completed in a timely and competent manner. Communication was excellent.

Jason L. Was very helpful and easy to work with definitely would want to use Jason on my next car purchase for sure

April was amazing, fun personality and gave me an amazing deal. Would strongly recommend

A waste of time and travel, went with my daughter to purchase a car. Customer service was fine up until our Credit Union denied payment because the Chevy Cruze was 4,000 dollars over Kelly blue book value. Jason became short tempered after he tried to talk my daughter into letting them find a finance company that would offer her more. No thank you!!! The credit union protects their members from sleazy salesperson who is all about getting over on yet another consumer. I would never recommend them to anyone unless you don’t mind being taken advantage of.

I worked with Jason and he was an amazing salesman. Got us in and out and told us everything we needed to know.

Wonderful experience! Dropped my vehicle off with an issue that needed resolved ASAP.

I had a 200k$ porsche delivered to Canada and had a great experience.Would recommend!!!

To make a very long story short, I purchased a vehicle on January 23 with a single documented issue to be repaired. One item grew to four items only after I had the vehicle assessed elsewhere. My vehicle was returned twice to be repaired at National Motors. I just picked up the vehicle today after being assured that the necessary repairs were made and that the vehicle was in good order. As of this very moment, the vehicle is now disabled waiting for roadside assistance to tow it back to National Motors.

This my second time working with National motors and it has been nothing but pleasant. Everything was done swiftly and efficiently and I’m glad I decided to come back.

Customer service was good but they had me waiting over three weeks for a vehicle and had to run my credit again because I waited so long for the car to come in and changed the price on me and won’t give me the price they original post it for can’t do business like that

They gave us a more than fair price Trade-In for my brother’s car. Cheer to Fred.

I had a great experience.. I came in, didnt really know what I wanted (an idea) Lamont Bullock the gentleman that helped us around the entire place showing us all the vehicles. The price was right, they gave us a discount, they worked to get us the best interest rate no pressure. everything was smooth From start to finish. Thanks Guys! Great work, we are very happy!

Great experience! Alex Reyes took me in with great services.

Terrible experience. I found this dealer through the car buying app through my credit union. The member price listed is supposed to be guaranteed. Upon arrival the owner tried to charge me $1,500 over the listing price. We came to an agreement which resulted in me paying $500 over the guaranteed price. I paid them $400 to paint a scratch on the door, but my door is now a completely different color than the rest of the car. They keep telling me there is no guarantee on a paint match. They removed the rugs from the car and put down oil change sheets in the vehicle and never mentioned that there were no rugs for the car. I had to purchase new inifiniti rugs that cost me $120. I was very clear with my sales person that I had made enough concessions and have already paid significantly more than advertised for the car and that my dealbreaker was a spare key. I told her if that wasnt an option to please let me know asap and I would return the vehicle. I called repeatedly about my hard tags and spare key and was never allowed to speak with my sales rep. I asked for a supervisor and was advised that it would not matter, because he would still need my sales rep around to confirm whatever I said him. After arriving to pick up my plates I inquired about my key and was advised that my rep no longer worked there and they would not be honoring my request. The owner is so rude. Hung up on me and would not stop talking over me when I called back. He offered me a key fob that I could pay to get programmed and when I asked how much it would cost he threatened to rescind the offer. Most rude and unprofessional people Ive ever dealt with. STAY AWAY!!!

Had a great experince at national motors Alex Reyes was a great salesman highly recommend him100%

Came in to National Motors 2nd time worked with Alex Reyes ez process was approved over the phone droved the vehicle of my dreams was enjoying my new car in 35 minutes very professional thanks mr Reyes/ National Motors.

I did and I could not of asked for better service and cheerfulness.

Best car buying experience. Fair value for trade. Great service from Holly, Brian and Justin. Thank you

In February, I purchased a Maserati from National Motors. I enjoyed the car for 7 months before encountering issues. If youve read my review from before, youll know that I was very frustrated with the service I was getting. But, I am very pleased to say that, the service issue was very short-lived and National Motors took control of the situation and they are making it right.In essence, they have to replace the engine... A big ask. But, they came through. They worked with me, agreed to replace it and, as I write this, they are being true to their word.A Maserati engine is not an easy thing to acquire and I thought it would take some time. But, they just called me to give a status, as they promised they would do, and let me know that they had acquired the engine and that it arrived on Friday and work will start on Monday.I cant thank them enough for relieving the stress that this caused, working with me, and keeping in touch with me the entire time. I want to extend a special Thank you to Zil, Hamid, and Jamil. You are all three honorable gentlemen and true to your word. Im very satisfied with this outcome and I look forward to enjoying my car again very soon. Thank you!