There are two different Mr. Tire Stores in Ellicott City. I always make sure I go to this location found in between Checkers, and Mission BBQ. Ive been going here for tires and related services for all of our vehicles. From the storefront manager Serge (pronounced surge), to the technicians, I have been very happy with each transaction. Serge is extremely professional, helpful, honest and consultative, a real pleasure to deal with. He takes the time to calmly explain things and provide options. I highly recommend this Mr. Tire store, so be sure to check the location address before you call or drop by for service.
This place was PHENOMENAL with my tire alignment. It almost felt as if I just drove it off the lot for the first time. I definitely recommend people coming out to this location if you want speedy and reliable service
I would like to commend Nate and Surge add to Ellicott city Mr. tire location. I had put a new tire on my lawnmower rim but I couldn’t get it blown up. I walked in looking for mercy and these guys took my tire in the back got it seated and blew it up for me with a smile. I love it when people go out of their way to take care of you, You don’t see enough of that these days. I’ve also had my vehicles fixed here and these guys are honest good and fast.
BEWARE. Liars! STAY AWAY! These pleasant acting polite guys will lie to you to sell you a tire. Went to them to have a tire plugged that had Fix a Flat in it. They lied and said it “ruined” the tire. Have had tires with Fix a Flat in them repaired at least half a dozen times and no issues afterward whatsoever. These guys had the nerve to say I needed to a new tire! Con artists!
Please safely avoid this location. The employees’ (specifically Nate?, the one I mainly worked with) misunderstandings will cost you hundreds of dollars.We took our car here to have a diagnostic done ($132 for some simple OBDII readings, we had to continually ask for a deeper diagnostic). We had already come in knowing roughly what we needed to repair, but wanted a second opinion with someone actually looking at the car and not just plugging in a device to scan.We received a call stating all of the issues that we need to fix, and one of them was a project we were actually going to do ourselves. We made that clear in the call, and asked them if that’s what they wanted to fix. They said no, it would be more than that, including the project we wanted to do. This costs $600, and since it was more than the project, I approved. The project doing it myself would’ve cost me $100. They also mentioned oil was low, and I made it very clear that I will be putting the oil myself since I recently got an oil change.When I went to pick up my car, I showed them a picture of the part I was going to change myself, asked them if this was all they changed, and they said yes. They said they “misunderstood”what I had asked, and it’s better that they did it because it comes with a 2 year warranty. They charged more than 5 times what I would’ve paid for a 2 year warranty…They also did an oil change without my consent. I made it clear I did not want one, but they still went ahead with it because they “misunderstood”.
My experience at Mr. Tire was great from beginning to end. They worked on my car as scheduled and called promptly with a list of recommendations. They were friendly and easy to work with. Will use them again in the future!
The staff is very professional and welcoming. I felt very comfortable from start to finish. My car was serviced at the time it was supposed to be serviced. Thats a lot different from what I have experienced recently at competitors shops. I will certainly be back soon.
I had an unexpected issue with my vehicle and they were able to take me right away. Nate and Serge are very courteous, understanding and friendly. Thank you so much!
Great place to go. The employees were super nice. They were honest about what work my car needed. It drives great now.
I have been taking my car here for a few years now. They give you honest information about your car and provide choices and dont try to upsell you! Great people and great service at Mr. Tire!
Super helpful, and they were cheaper on the SAME tire as Goodyear down the street!Special call-out for Nate, who was super courteous and managed a bunch of people all at the same time.Great find, use with confidence.
Super thankful to the guys at this Mr Tire outlet. Wifey’s car suddenly started beeping warning signs about tire pressure. I stopped off at a gas station to add air but issue continued. I drove in to the shop, talked to a super helpful/friendly dude. He asked me to pull in to the back even though they were busy. Checked my manufacturer recommended pressure, added air and that was it. Didn’t even charge me!!!You guys rock.Thanks
I hesitated to leave the car for an additional repair, as I had a three thirty appointment. I was assured that the repair would be done by three thirty. This would make me slightly late for that appointment, but I allowed it. The car wasnt ready until four, so the appointment had to be canceled.
They were quick to help us with our tire issues. Nate was very pleasant and enjoyable to deal with. We will not go anywhere else for tires or tire issues.
Nate and his team did an excellent job on my car replacing the tire. They were very professional and communicated regularly on the progress.
My car needed an oil change. Jiffy lube could not change oil due to bolt broke. Called all over. Nobody could help. Mr tire open. Service was amazing. Person greeting customers is personable and knowledgeable. Excellent service!!!
Stop in for a emergency repair and they got to me fast. Everything was perfect. The counter guy Nate was extremely helpful and friendly. I could not have more satisfied. If you need a repair do not hesitate to stop in they will get you going.
Worked with Nate, he did a great job, fast service and really good communication. Definitely would recommend!
I had an amazing experience, I am the owner of Anywhere Headlight Restoration and needed my work vehicle seviced the same day. Mr. Tire in Ellicott city was the only service center that was able to do that. What was commendable/impressive was that the young man there was the 1. Greeter. 2.Service writer. 3. The technician that worked on my car and also 4. The person that closed out the ticket and handed me my keys. All done in a timely manner. That is a worker, we need more people like that in business establishments.I believe his name was Mr. Nathaniel. B.
Up-sale tactics for warrantees, front end alignment, etc are not favorable. They take for granted and add to sales invoice and if you dont catch it before the vehicle goes in youre stuck with the service. I caught 3 up-sales charges that I did not ask for. This is the only real issue I would have for not recommending to anyone. Instead of assuming and adding to the invoice without asking, take the time to explain to the customer.
Excellent service, Thank you very much!In fact we just moved away, but we come back to this location since we know they are an excellent team to work with! Great Job Mr Tire!! Thank you 🙏🙏🙏
A huge thank you to the team at Mr. Tire in Ellicott City. They got me in on a busy Saturday afternoon and in less than 3 hours I had new brakes. Nate is super kind and knowledgeable. Thanks for your help and for all the guys working hard in the shop. Very professional.
Got a flat tire on a Sunday. Called @3 and they said I could come in even they closed at 5. Great service and very convenient.
Came in today fast and quick service. Greatly Appreciated..
Nate is great.Helped me with brakes and rotation and stood by his quote.Thanks, great service.
Nate and tony were incredible. I came in with a freshly flat tire and they were able to patch it up and get my back on the road while be hospitable!
They stayed a little late to get my tire fixed and the price was affordable. Would recommend!
I went to Mr. Tire to get my battery checked. Nate was very helpful and explained everything to me clearly. Would recommend visiting Mr. Tire 761!!
Always great service and fast. Friendly employees makes it an easy experience. Definitely would recommend.
Very good customer service and very accommodating. Ask for Nate he is extremely helpful all around awesome guy. Good place to get work done.
Leaky tire repair needed. Very poor service. Basically ignored. Had appointment for 2:00. Told an hour to do. Fifty minutes later car untouched even after two inquiries. Took keys and left. Not recommended. I won’t be back.
Great service from Pat and Nate! They fixed my tire and also changed my oil - who knew they do more than just tires! I cancelled my appointment at the dealership after realizing I could get cheaper, better and faster service at Mr Tire! Thanks for getting me back on the road fast.
Mr. Nate did a fantastic job on my car, definitely will be back the next time I have problem.
Great service on a Sunday when no one else could help me.
Customer service here is fantastic. The manager Nate and his team were able to get my car in same day and had it back to me within a couple of hours.
Desta and Nate are five star great honest mechanics
My vehicle been at Mr. Tire for the last week and a half because my insurance company had to authorize the repairs. During that time there was a lot of back and forth communication with my insurance company. Though it was very time consuming and consisted of a lot of paper work, emails and etc.. Nate The manager at the location was wonderful. He was always pleasant and professional, he never made me feel like the issue was to overwhelming for him to deal with. I would definitely recommend this repair shop to anyone in need of a car repair with good customer service being a top priority.
Nevin did a great job setting us up with 4 new tires. Great customer service! Great place!!
Nate and team were very helpful and this location has been great me for many years.
Great place Nate did a great job along with his assistant they both explained everything in detailed very organized and professional tho they are busy with cars they still figure out how to take care of everyone with the same care !!
Great work took great care of my car thank mr tire 761
Very friendly and quick. Nate helped me as soon as I walked in and told me everything I needed to know!
They’re fast, reliable, & great to do business with! The manager Nate was more than respectful & responsive!
Very efficient and kindly service. Everything was accommodated and I have no complaints. Highly recommend👍🏾
Great service by the 2 managers here at this location next to mission bbq great deals on tires and brakes ! Wouldn’t think of going anywhere else
Brought my car in for new tires, and they were kind enough to fix a leak on my Moms car for free. Good thing because she was my ride home. Thanks!!
Very professional, friendly staff. My tire had a screw stuck in it. They were able to get me back on the road in about 20 minutes. We have used this location many times, and the service has always been excellent
This is an excellent Mr. Tire Auto Service Center. I talked to a person named Nate and I told him that I had a flat tire in my trunk and I had an extra spare tire that needed to be mounted and replace the flat tire. Nate told me to stop by the Mr. Tire Service Center in an hour and he would help me. When I got the Mr. Tire Service Center, I saw that Nate was busy with a customer. Nate was great. He saw me and he kindly asked his customer if he could stop for a moment to arrange his co-worker Clarince to help me out. Clarince was also an excellent Customer Service Representative. He explained to me in detail the process of how they were going to mount the new tire and replace the spare tire that was used in place of the flat tire. In addition, Clarince walked to my car to further inspected the replacement spare tire. After the inspection, Clarince told me that It was going to take about 30 minutes for the whole process. After 30 minutes, I was at the counter with Clarince signing the papers and out the door. If you are in the market for tires or auto service, I would highly recommend this Mr. Tire Auto Service. Great Customer Service!!!
Amazing job with my tires. Used these guys multiple times. Will be back
They are all so nice!! Very personable and excellent work
Nate was amazing! Had me in & out of there quickly.
Nate the manager is a great guy and very professional. They took care of my car quickly.
Excellent service! Nate went above and beyond to help me with getting all new brakes. Thank you so much!
They did a great job replacing my brakes and four tires. Awesome customer service!!
Great service, decent staffs.It spent 3.5 hours to replace 4 tires for my van about 3 days ago due to lots of cars need to repair and not enough workers there. Yesterday, I they fixed my another SUV, they did not charge me for the service, they thought I waited too long first time, they should do something free for me.I definitely will suggest my friends to do all car services at this shop,.I give 5 stars to this business and staffs.
Nate is the man. They always take fantastic care of me. Go there.
Great job Nate! Fast and courteous. Also, a good price.
Nevin and Nate did a great job good deals on brakes and tires hit them up!
It was a wonderful experience I had at the shop today despite the horrible weather conditions. Nate was awesome had to clear away the snow and did an excellent and quick job on my car. Remain steadfast in your job men
Great service, fast, car runs like brand new now
Very helpful also balanced my wheels in no time! I was in and out in a hour and told me that I needed a wheel alignment. Im definitely going back to get it done.Thank you Nate for your great customer service👍🏽
Had a horrible experience at local Sunoco, who above other things told me that a tire that they damaged had to be replaced. I came back to my favorite spot, Mr. Tire, who quickly and professionally, with a smile repaired my tire and sent me on my way. Love these guys !!!!!!!!!!!!!!!!!!!
Great service, and open on Sunday. Not necessarily quick, but it was crowded the day I was there, so understandable.
Nate was very awesome and we will frequent here often! Thanks for the awesome service!
I have the best service on Mr. tire and also I like to recommend .Nate he’s really really help me with my decisions on the tires I need, not just that the time was just perfect only 30 minutes or less thank you so much for your attention,(Nate I really appreciate your help
Nate helped me out and was extremely helpful, knowledgeable, and friendly.
Excellent Service. Knowledgeable, Courteous Staff. Will definitely come back for additional needs.
I gave only 1 star because I went there just for an oil change which was supposed to take less than an hour as I was told but I spent more than an hour because instead of them just changing the oil they ended up checking my breaks, tires wipers, washer fluid and other things they weren’t suppose to do, because that wasn’t the reason I went there and I didn’t ask them to check all those things. They just wasted my time. It was my first time there and is going to be my last
Quick and easy the store manager nate was very helpful.
This Mr.Tire has pretty good service. Everything was done quickly and efficiently Nate was really helpful and was able to get a better price for us.
The guys at the shop helped me out when I was in a bind. We had a blowout on the beltway at the start of a 7 hour trip. They fixed us up within the hour, and made the kids, our dog and I comfortable to boot.Mucho Gusto Amigos!
Had an issue on my Mustangs tires and had it at a local shop to have two tires installed. Because they were run flats they were not able to do it without damaging my wheels. It was late in the day and I was desperate and spoke to Nate here at Mr. Tire. Not only was he incredibly friendly but he took me right in and was able to mount and balance those tires no problem. Despite being at his mercy on pricing after the service they were incredibly fair and charged me less than I thought and I was out the door. I never write reviews but had to hook the guys up. Thanks again - run flat guy :)
I definitely like mr.tire service they will get u in and out fast and there service is on point an the manager mr.Nate is a wonderful person for the job.
Wonderful experience! Nate has excellent customer service skills and handled my car issues quickly
I read the reviews before I visited this place, and it met all the amazing reviews! These guys are awesome, Nate is particular helped me out and gave me the best deal the store can offer, I am so happy with their service and I highly recommend
Shout out to Nate at this Mr.Tire’s. Nate made sure me and my vehicle left the store safe and 100% satisfied. When we totaled up my transaction Nate made sure my pricing was not just fair for the store but for me as well. This was by far my best experience in any store/shop etc. It’s sad to say that I can’t wait till I have to fix my car again just so I can visit Mr. Tire a second time. Thank you. Amazing hospitality.
Found a nail in my tire. Made a same day appointment on Sunday. They had me in and out in 45 minutes. Excellent service
Quick honest and friendly. Talk to Nate.
These guys were fabulous. They were professional, friendly, fast, and it was a great deal. Pat was great, Im very grateful for their help.
Nate is extremely knowledgeable. Both kind and pleasant while speaking. Knows the progress of your car throughout service. Thank you for wonderful experience.
Nate was extremely helpful! Service was quick and easy
Excellent service. We’ve been coming here for years and have always been satisfied.
Nate provides the best service in town. While he mans the counter and keeps you informed about the progress of your vehicle, his technicians bust their backs to get them done as fast and efficient as possible.
Nate took good care of me in getting my car engine light checked out.
Nate and his staff got me in and out. All good
Great staff and fast service. The next competitor was double the price. Nate B was very helpful end a pleasure to deal with. Would recommend this place to others.
They were very helpful with my tire problems
Nate is very professional and does great work. Thank you.
Cant say anything, but good about this place. Came in after 6 got out within an hour if that, but rest assured there were 3 people in front of me. I had a blast waiting and talking with the staff. They were helpful and beat the price of other tire shops for the install. Love my new wheels and will be going back for future installs and tire services. FIVE STAR REVIEW for great staff and awesome service. DJ and Brian in particular the 2 that were involved with me through the whole process.
Always quick and painless. Never had a major issue in almost 12 years of coming here.
Very nice and efficient. Explained everything well to me. Will definitely go back! Thank you to both Nates!
Nate the manager was helpful. Quick service.
Nate was great and saved me from having a bad accident with my tires and great recommendations
They got me in and stayed late on a Sunday to change my tire. Good place. I highly recommend them!!
Man I love this Mr. Tire !!! Every time I come here they give excellent service! No matter what I need Mr. Tire on baltimore national pike always delivers ! Please if you are in need of of assistance come check them out . They are fast and efficient.
Fast, efficient service. Open Sundays and reasonable price.
Made an appointment and waited almost an hour for my car to go back. Service guy was nice
Nate was very good dealing with customers customers seem to like him very much very pleasant experience thanks a lot
Found a bubble in one of my tires, called and Nate took care of me. He set up an appointment for that same afternoon, promptly started service when I arrived, and had two new tires in about an hour and out the door. They weren’t pushy when I declined alignment service and raised a few concerns with brakes/rotors that I was previously aware of / were legitimate claims. Ended up declining that too, but would come back here for quick services in the future.