Extremely rude behavior and unprofessional. I would not recommend this place to anyone.
Very rude and disrespectful person, ZERO customer service skills, and on top of that veryexpensive, I dont recommend this place for any service
Awful attitude. Very rude.If only that were the only issue. Car had the steering wheel pump and steering wheel line fixed due to a leak. After driving the car back to Jersey, the car started having the same issue again, the leak was not even fixed for $600 and no point driving 3 hours back for their supposed warranty. Now I will need to spend more money and time to fix a simple matter that should have been already fixed by these guys. Ridiculous.
Super rude owner. Will never come back again. I would rather paying little extra somewhere else just to feel that I’m a customer.
In my life, I have been to many different mechanics. Each had their own pros and cons. When I came to Woo’s however, I have never seen such indignant and rude behavior. Just trying to grasp what they’re trying to do is hard, but on top of that they charge a little excessive prices for little things. I would not recommend this place as they did not do a good job.
Sung, rudest owner. I told him to test drive my car because there was a weird sound coming and he didn’t even tell me what that was but just charged me for test drive. Price was okay but not a place to look back. Want to be insulted?? I would recommend this place. Worst!!!
Shop handled issue in a very professional manner. Tech took his time and did job right. Took good care of car when placing on lift etc....This is not always the case at all shops. Prices more than fair. Serious attitude should not be mistaken for unfriendliness. Good guys.
Simply great. These guys are my new go to shop for my VW and Honda.Its really puzzling why some others gave low rating. Im guessing it was more of a communications issue.I do regular maintenance of cars (example: engine and trans oil changes) myself. So, I consider myself relatively knowledgeable about cars. But my Honda had developed some rattling noise that I could not identify. I took it to a well respected repair shop (4.8 star rating with about 100 reviews) that Ive used a number of times before. But they failed to identify it. But after these guys did a simple work on my VW satisfactorily, I decided to have these guys take a look at my Honda also. They were able to quickly identify the issue and fix it with a very reasonable price.Appearance can be deceiving. Some other repair shops may LOOK better, but these guys are just as good (for less) if not better. They are my go to repair shop now.Highly recommended.
I went in with intentions of replacing my front brake pads. I knew thats what i needed as I had taken my car to my mechanic back home two weeks previously. After the initial brake inspection he came out to inform me my back brake pad needed replacing as well as my front pads and rotors. A $130 fix suddenly jumped to $440. I left and drove to somewhere I trusted more but wasnt sure they could get me in the same day and I needed it done then. They got me in immediately and did a brake inspection. Informed me my back brakes and rotors were fine. They are replacing the front brake pads and that is all. Im just leaving this review because it is hard (as a girl) to find a mechanic who wont take advantage of you because they think you have no idea what youre talking about when it comes to your car. Their prices are good as long as they are doing the actual work that needs to be done.
I took my car there, even though it has a lot of problems, and ask to fix why my car would shut off when driving. They said they fixed it and kept hounding me to get new tires. Well at that time I had no money for tires, just money to fix my car. I took it to work on Saturday and low and behold my cat shut off agin, while driving, 95!!!!!!!! I would not recommend this place to anyone.Joe
Always get me in and out quickly for regular maintenance. Great prices too.
Purchased used tires from here today, along with front brakes for my Hyundai Sonata. $40 per tire (balancing and all), and only $130 for parts and labor for the front brakes. Service was excellent and the people were too. Highly recommended.
The owner is rude and his English is very poor. Difficult to explain him nor he is ready listen.
I told the mechanic that I am hearing some noise from the rear wheel. He said he needs to do computer engine diagnostic test. I told him again that noise is coming from the wheel. He walked away from me mad saying he dont want to work with me. That is fine with me, a mechanic who is cheating me into getting compter test done to check the wheel is not a place where I like to get any work done.
Rudest customer service. Never going back again.
My car broke down on a trip 50 miles from home. I stopped in at a competitors shop and they could not give me an appointment until Nov 1st. Since I didnt want to wait in their waiting room until then (22 days from now) I limped my car around the corner to Woos and boy am I glad that I did. They got me in right away, found the problem (a broken water pump), installed the part, and gave me an itemized bill. I was out of there in about 3.5 hrs. Fast and efficient service! Thanks Woos!
Shady business.. Do Not go there. i went there for state inspection, he took the car out for ride, i asked what for, he did not tell me anything. He did not even respond to any questions properly. RI inspection is done same car and no issues came out, but this guy says i have to change my front glass, fix my small dented bumper, many more and would charge additional 200 + manual labor,. He did not even check if the indicator lights are working. i asked where were the failure in the sheet that he gave me, he realized that he did not mark them and hurried took the paper out of my hand and marked them then.. definitely shade business..... NEVER go thrre.
I visited to get the quote. He just looked at the car and reply so rudely that he can not fix the car. I have never seen such rude people in my life.
I went here to get a tire repaired. Something that should have taken 20 mins turned into 2 hours. They straight ignored the whole hell outta my presence. Every time I would ask a question they either ignored me or looked right thru me. Eventually I got serviced. The price was much more reasonable than others around but I will never return. I would rather pay an extra $20 before being treated like that again.
Worst attitude ever! I stooped in for an oil change, there was one car being serviced and the guy told me its about 10 minutes wait. During that 10 minutes a few other cars came for bigger job. When I went back to the register and ask if I could have my oil change, the guy pretended as if he never saw me and said I cant help you. I pointed out its he who told me to wait and I had been standing at the gas pump, he rudely interrupted me saying why do you keep asking? Please do yourself a favor and keep away from this dishonest business.
Is not honest. Not the best craftmanship. Charged me a lot more. Did not give me an itemized receipt for the labor performed. Will never go back.
Reasonable price and high quality repair service.
THE ABSOLUTE WORST EXPERIENCE; DO NOT TRUST THESE PEOPLE WITH YOUR VEHICLES OR YOUR MONEY. This repair shop grossly took advantage of my mother, who is a senior citizen, by having her prepay nearly $600 for repairs that were never done on her car. When my mother took her car to this shop, it was in working and running condition and only needed minor repairs, but after less than 24 hours in this shops possession, my mothers car began to severely overheat to the point that the liquids under the hood were literally boiling over and by 9 pm on the same day she picked the car up from this shop, her car would not start at all. This mechanic refused to cover the towing cost to have my mothers car brought back to his shop and refuses to refund her money for the faulty workmanship. On top of the money she paid to this mechanic, she had to spend over $200 to have her car towed to a different repair shop. I am angry and truly appalled by the ineptitude of this shop and the utter disrespect theyve shown to my nearly 70 year old mom. I have already submitted a complaint to the Better Business Bureau and we will be taking this shop to court for keeping money they did not earn and for returning my mothers car to her in worse condition than when they received it. Save yourself and your family from a horrible experience by choosing a different place to have your vehicles serviced.
He overcharged me by at least 100 dollars. I had to get a fender liner replaced and he charged me 150 dollars for it. I found out that the fender liner was 40 dollars so I confronted him and asked him why he was charging me 100 dollars for a 20 minute job especially. His response was that the tacts that he was using to attach it are like 5 dollars each, and hes also charging me for labor. So he basically charged me 110 dollars in labor for a 20 minute job. Save your money and go to another repair shop.
I wouldnt recommend, they dont even listen what the problem is with your car. They are impolite and behave rash
Mr. Woo really knows his stuff. Honest, fair, and quick service.
Quick, honest and reliable service
Good place for Asian cars.
Decent prices for basic repairs.
Didnt even make it to the Shop. Extremely rude on the phone.
HORRIBLE! Absolutely horrible service. Paying no attention to customers. No one cares even if a customer is standing in front of register for over 10 minutes. Not even saying hello.
GREAT COMUNITY
Great service always quick and reliable
Cheap oil change. Camry $25.
Great mechanics
Horrible
Never fix your car there.Just checked my battery, charged me 50 dollars.Filthy koreans.Humans who have been visiting the same Korean deliberately but fired too much.
It’s good that there is a Korean boss.
Kindness, Quickness, Accuracy, Honesty
Frequently go where the oil change is here
Nice to serve you!