user
Elite Auto Collision Center
1440 Vanderbilt Dr, El Paso, TX 79935, United States
Appearance
Elite Auto Collision Center
Comments
ed
Review №1

I really appreciate the work these guys have done for me. The turnaround was impressive. My car and truck have both been worked by this great team. The detail and quality on their work amazes me.The respect and the reassurance they provided for me was like no other. I thank you all there for my vehicles looking sharp. Blessings

Ju
Review №2

Got my cars done at the shop and got a great price as well wait time was very minimal.

Je
Review №3

I highly recommend this place, they did an Amazing job on my BMW Z4. They even helped me get into a rental right away while the insurance took its process. I was always able to go and check on my car and see that they were doing on good job, and the color matching was right on! My BMW looked like it came out of the Dealership and I’m thankful they had the patience and professionalism put up with me.👍👍

Jo
Review №4

When it comes down to service and quality there is none better than Elite. The staff is courteous and very knowledgeable in their field! Whether you need a tow, body work, or just a nice and clean paint job this IS your place to be!⭐️!

Br
Review №5

Very professional group of people. Took my worries away by helping me get my car back looking amazing. Thanks guys I really appreciate your assistance . I will always bring my family here if they need anything done.

ai
Review №6

Thanks for helping me out, really good service.I will recommend this to other people i know. Keep up the good work👌🏽

Ma
Review №7

THE BEST!!! Great prices, top of the line work. Friendly and helpful staff. Thank you Elite Auto Collision!!!

Es
Review №8

Elite Auto Collision center were very professional on customer service, paint and body work. Very friendly staff also and I would really recommend my friends and family. Keep up the good work.

Va
Review №9

Im very satisfied with the service they perform in my Cherokee. The whole team did an excellent job. Thanks Elite Auto Collision!

vi
Review №10

My aunt left her car there on September 26th while she was trying to get everything situated with her insurance. Unfortunately it took her a bit longer to get things situated with it and now that we are trying to take out the car they are trying to charge her storage fees. Almost a month of storage fees at $50 a day. They have not done anything to the car. She is not denying paying them for the tow and administrative fees, but just for storage fees alone its $2100. This is ridiculous. I am going to find out if they have a TDLR license to charge storage fees. A bunch of thieves. If i could rate it 0 stars I definitely would.

ja
Review №11

Had many cars painted at different shops but has been the best paint job and service in my life . great customer services skills would highly recommend it to the entire community

Li
Review №12

Excellent customer service, trustworthy, fast easy to work with. My car was left in better condition than I left it, all my belongings and such in tact exactly how I left it.

An
Review №13

Very professional and on time! They even offered to pick up my truck for the repairs that needed to be performed! Very happy with the service will definitely use them to do any future repairs on my vehicles

Av
Review №14

Lorenzo and his friendly staff will always go above and beyond to see their customers happy 😊 highly recommend 👌🏻 😀 😊

Lu
Review №15

Very professional and helpful staff, my jeep looks like new after the body repairs and paint job made by Elite, I highly recommend this body shop

Mi
Review №16

I highly recommend Elite AutoCollision, they do an excellent job and the prices are very reasonable. Great, courteous staff and very respectful.

Er
Review №17

The staff at Elite Auto Collision Center were able to help me get my car fixed and back to me as promised. They were very helpful and professional as they assisted me through the entire process. I’ll be sure to come back and let everyone I know to stop by.

Au
Review №18

Best cosmetic work ive ever had done here i love this place i just recently moved down here from Michigan and highly recommend!

Yo
Review №19

The owner was well mannered, got my truck in a matter of minutes BEST COLISSION COMPANY IN EL PASO HANDS DOWN👏

Da
Review №20

Great costumer services i would hardly recommend this place they do a very good job.

Ir
Review №21

Wonderful professionalism at this collision center. Always friendly and quick service.

Lu
Review №22

Painted my truck with my own color choice, not the common color. I do get a lot of complements on my vehicle.

Jo
Review №23

Excellent service and great prices! Highly recommended!

Ju
Review №24

Good, fast work & fair prices over all get customer service thanks Elite Auto Shop

Cl
Review №25

Great costumer service ! My car’s new bumper looks brand new and for good prices !

Au
Review №26

They have a great costumer services they are friendly and nice people and they do good job

Lu
Review №27

All services are phenomenal, never disappoints hands down the best service in town .

No
Review №28

Awesome service great price and especially great job all around

Jo
Review №29

This place is the BEST!!! You will not find an auto body shop like it. Its very reputable and a place to trust youre most valuable possessions. The staff is wonderful and explained every little thing bumper to bumper. Everything was repaired perfectly and delivered on time as promised. They is now my go-to place for quality auto repair. They have fair pricing and fantastic customer care. I recommend for all your automotive needs!!!!!!!!

Cl
Review №30

Don’t use this car service place. I crashed and I knew my car was a complete lost but the owner said take it to my shop will keep it there till your insurance responds and my insurance hasn’t had contact with me. My boyfriend had ask for prices that day I crashed and the owner just said don’t worry about it avoiding the price 4 days later I get a call saying I need to sign something and it’s was a contract of 350 for admission plus 50 everyday the car stays there picked up my car 11 days later I owed 1,000 this guys are rip offs and instead of helping they cost me more money not only I had lost my car but I literally payed my car to stay at this place for nothing.

G
Review №31

Was involved in a car accident and a friend recommended this place and Im glad I took there . I was worried the car would be totaled but they saved and I couldnt believe the great work done I have not had any issues since then and Im happy they were able to fix it within the time they told me...thank you

Ju
Review №32

They have the best service and quality in town! 🙌🏻

Li
Review №33

Would not recommend unless you are trying to wait MONTHS to get your vehicle back. Very unprofessional, so much for being recommended by others.

Da
Review №34

Super professional and great work. Staff A++++

Zi
Review №35

If i can give -20. Star i would my vehicle been there for months n now they say it would be ready but it still isnt. N im still waiting... I dont reccomend unless u wanna wait months for your vehicle to be finished

Ma
Review №36

ZERO STARS HORRIBLE DO NOT RECOMMEND GO ANYWHERE ELSE

Lo
Review №37

Good job on my vehicle in and out quick!

Mi
Review №38

What ever yall need check them out they got what ever service you need to get your car up and running!

Lo
Review №39

Great body work on cars and customer service

Ty
Review №40

Great customer service, location. Price and honest.

Ol
Review №41

Service was prompt and insurance estimate provided immediately after towing my car. all same day.

Vi
Review №42

They advocated for me when the insurance company of the driver paying for the damages to my vehicle was being difficult. They were always upfront and patient throughout the entire process.

Lo
Review №43

My truck got painted the Overall experience was great from day one. Will definitely use again and refer others!

Ma
Review №44

Excellent service 100 % recommended!!!

Es
Review №45

Horrible customer service, go anywhere this place isn’t worth the time.

Mi
Review №46

Great service and very professional

Yv
Review №47

Overall acceptable experience.

Ma
Review №48

Great service provided !

Cr
Review №49

Great customer service!

So
Review №50

On Monday August 24th I took my car for them to repair the, bumper of my car and the trunk, they tell me that since there was not a lot of damage that the work will be done by Friday August 28th. So Friday comes and I call and they tell me that by 4:30 it will be ready, once I get there the “manager” Mario tells me that they had a problem with the bumper and it didn’t fit but that he will guarantee that by Monday August 31st the car was going to be ready!! Monday comes and nothing they said they weren’t done painting etc etc, to pick it up the following day Tuesday September 1st I get there and to my surprise the Bumper was not the correct one because it didn’t fit but yet they tell me my car was ready, my car is a Hyundai Elantra 2020 and the trunk opens with a sensor, meaning if you have your key near the Trunk it opens on its on well that wasn’t doing it either they told me to take it home and take it the next day and they will Fix it and yes I take it again and they say they couldn’t fix it because the Tech noticed that he had the wrong bumper 😂😂 and had to order a “New one “ and hopefully by Friday they will fix it. Don’t go to this place they are very Unprofessional they say one day and say another day and they just don’t finish the work.

De
Review №51

Awesome work and staff

Sw
Review №52

If I could Id put 0 stars

Ju
Review №53

Personel was courteous and place was really well kept all the work was explained

Zu
Review №54

Charging ridiculous over average normal rate area

A
Review №55

Always on point and always answers all your questions that need to be answered before they start any work.This is where you need to be for any minor or major repair on all your vehicles.

Ri
Review №56

Very great customer service and excellent quality paint .100 percent recommended .The best body shop in town.

Re
Review №57

Everyone here is so helpful, so nice and they did such an amazing job restoring my vehicle! I had to pay out of pocket and they found me the best deals and made sure to always give me a good price on everything. The owner is amazing and his staff shows how awesome he is because they are all just as great!!

Ce
Review №58

Awesome service!!!! And always very friendly!!!!!

Es
Review №59

Great experience. Lorenzo and his team did an awesome job working on my car 👍 highly recommended !!

Bo
Review №60

It was an awesome experience.. They kept me updated throughout the whole process.. Amazing customer service, very professional staff.. The body work that was done to my car was flawless. I’m very happy that I chose Elite Auto Collision..

Mi
Review №61

They do very good body work and the expectations were met. Only thing would be customer communication but they do good work.

Cr
Review №62

The staff at Elite Auto Collision Center were great and provided awesome customer service. They kept me updated throughout the whole process and left my car looking as good as new. Recommend to anyone in need of car repair service!

Ka
Review №63

I was having issues with the other partys insurance. Elite was very understanding they helped with more then needed and were always trying to see if there was anything else I needed help with

Ar
Review №64

The staff and owner At Elite Auto Collision Center provide customers with excellent customer service. They produce good quality service at an honest price. I am a satisfied customer, and will certainly do business with them in the future, and definitely recommend it to others.Thank you, you guys are awesome!!! 😌

Ju
Review №65

Fell short when making the car look its best

Ma
Review №66

Took my car there within days of my accident and Lorenzo and his team immediately took care of my concerns and within two weeks we had our car back. In our busy world today being prompt, courteous, and honest is important and Elite met all of these expectations and more. Thank you Elite!!! Highly recommend them for all your auto body shop needs..

Ke
Review №67

Staff seems polite but doesn’t follow through. I was recommended to this company by another business owner but he just kept telling me he would come look at the car when he got back in town and kept resetting the dates. Insurance company got impatient so I went with a different body shop.

Ga
Review №68

Excellent service all around thanks!

Se
Review №69

Mike helped me out about 2 months ago dealing with my first accident. he was so helpful in guiding me in the right direction. saved me lots of money as well. definitely recommend him!

Al
Review №70

Mike and Sarah are awsome, helpful, respectful people! Mike really helped me out with my car, Im still speechless because my car looks brand new again. They also gave me a free rental when my own Farmers insurance didnt!! These guys gave excellent service and always called for updates on my cars progress. I highly recommend this location. Thank you so much Mike and Sarah!!

Ke
Review №71

My car was kept for almost a month for a wheel alignment. Was recommended this place . Very dissapointed with the service.

R
Review №72

The guys at Elite Auto Collision were great. My truck looks brand new. They were quick and friendly. Go see Carlos and Oscar, very helpful group.

Es
Review №73

Love the way I got my car back. Thank you keep safe

Je
Review №74

These guys are great! They have a friendly staff and too good care of my car. I definitely recommend them!

Ve
Review №75

An out of the way place yes. However, let that take away nothing from the level of service these men and women provide here! Was very well taken care of after a fender bender and they even called an Uber for me free of charge to get back home. Accidents happen but these people here made it an immensely less stressful situation. So if you do find yourself in need of repair work I suggest taking your buisness here.

je
Review №76

Wasnt the easiest to get my car done and its still making a funny noise. Im not sure if I would have take my car there but thats where the tow guys automatically went. Also. Find it pretty funny that the one on Maddox... man there are so many deep potholes to mess up your car even more before and after you leave this place.

se
Review №77

Great service overall. The whole time my vehicle was being repaired I got updates. They did a great job. Having your car crashed is a horrible experience. These guys took care of repairing my car quickly. Very friendly employees as well

Jo
Review №78

Tremendous work! Great people and friendly interaction. Consistently sent text updates about my car. Recommend this shop! A+++

Al
Review №79

Especial atention,good team,they fix my wife car is good now,answer the phone all time,I happy whith his job,thanks Mike

Ad
Review №80

I got my car fixed here and its like new no problems no new problems just back to my normal beautiful car.

Al
Review №81

They do great service at great rates. They give you an estimate on the spot and do quality work. Definitely recommend them.

Sc
Review №82

I do recommend this company. It was kind of a surprise, I want even supposed to come here, but the this truck dropped it off here. Glad he did. They were fast. I got my car back two weeks to the day it was wrecked. We did have a couple minor issues after I received the vehicle, but nothing major, as the owner and employees at Elite Auto Collison seemed to work as quickly as they could to resolve those issues. I have no issues with them. Hopefully I dont, but if I get into another accident, I will strongly consider Elite Auto Collison Center again.

Ca
Review №83

Excellent customer service and great prices. Lorenzo and Denisse are great, as well as the rest of the staff . and I cant thank them enough for everything. Wonderful business and wonderful people

Wi
Review №84

This place was really good when I went there. They really helped me out and made things easy for me. They let me know as soon as they took my car apart how long it would take to repair everything and they ended up finishing a day earlier than expected. The people there are friendly helpful and listen to your concerns.

Ve
Review №85

Great place

Ga
Review №86

Superior Quality and Superior Customer service from start to finish. Friendly staff left my vehicle better than new👍

Da
Review №87

Great work, great people. My truck looks amazing, I highly recommend them!

Sa
Review №88

We do quality repairs within a timely manner will provide you with old parts back and will help yoo with a free car if no rental available :)we do the right thing!!

Da
Review №89

Fast Friendly Service. Mike the Owner is a Honest and Trustworthy guy to leave your cars with for any repair at a fair price.

Ve
Review №90

Oscar the mechanic was so helpful, and everyone there at Elite. My Veloster looks so beautiful now!

Ja
Review №91

Would def. suggest this place. Carlos and Oscar made sure that my car repair came out as planned and want to give a special TY to Sonya for going above and beyond and we will def refer them to friends/fam.

Ce
Review №92

Horrible!!! Only giving it 1 star so I can post !! AVOID THIS PLACE AT ALL COSTS!!!!! People do your research before you call this place. There’s tons of other legit places that can tow and fix your car. For all my military brothers and sisters avoid this place at all costs. They will screw You over with their towing and storage fees. Within 3 days my bill was already at $1,000!!! I called around after I had already been stupid enough to trust in these low lives and towing elsewhere would have cost me $50!!!! I thought Ok if they at least do an amazing job no biggie...HELL NO THEY SUCK SO BAD. REPORTED THEM TO THE BBB.

Ge
Review №93

Horrible service. Save your money. Will have to take my vehicle elsewhere to get fixed.

Sa
Review №94

T E R R I B L E service. First, they told me my car would be ready in a week. I got it back almost a month later. Unfortunately, I had to take my car backT H R E E times because things weren’t fixed correctly. I later trusted them again to fix my tires and rims and they later just painted over everything. Take your vehicle elsewhere. Trust me, they are not worth it !!!

Je
Review №95

I drive a Cadillac Cts 2013 and got crashed into pretty bad my whole fender and some other issues were bad. I was kind of scared to have my car done here no lie and for it to end the same. Well when they returned my car It was what I expected it to be. Like brand new. The paintjob was outstanding which was one of my main concerns. I did have some tiny issues but everything got resolved by the owner in an efficient matter. Very professional man. Good place I would say so. My car is now perfect! -Thank You Ellite Auto Collision.

Be
Review №96

Great Staff. Very professional and polite

Su
Review №97

The work was exemplary, fast, and they work around my schedule. Im never going anywhere else

cr
Review №98

This place will do you so wrong! Dont use them beware job that takes 5 days max took 32 days. Lorenzo will avoid you..DONT USE

Ca
Review №99

Beautiful work done on my car.

Si
Review №100

Dont take your car unless you want to get it totalled. They tell you theyll fix it then keep adding repairs until they top the insurance and then they keep it to probably sell it themselves

Information
43 Photos
100 Comments
4.2 Rating
  • Address:1440 Vanderbilt Dr, El Paso, TX 79935, United States
  • Site:http://eliteautocollisioncenter.com/
  • Phone:+1 915-422-1474
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
  • Auto restoration service
  • Mechanic
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations