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Ethan Allen
7101 France Ave S #116, Edina, MN 55435, United States
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Ethan Allen
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Jo
Review №1

Ethan Allen has always been known for quality. I have purchased many pieces from them over my lifetime. I just recently purchased a bed frame and dresser. The dresser was poor quality. The sides of the drawers were glued and when we went to pull out the drawers to put our clothes in them, the little piece that keeps them from being pulled out all the way, broke. It was plastic. This happened on half of the drawers. I was shocked on the quality. It has definitely went down hill.

Ci
Review №2

We had a FANTASTIC experience at Ethan Allen. Maureen is an A++ person to work with to design your home. We are so happy with her experience and expertise. We will absolutely be life long customers!

Je
Review №3

We had such a helpful sales associate. He was patient, knowledgeable and helped us find exactly what we wanted. He was so pleasant and also did not follow us around unless we wanted to ask him questions. The order arrived in perfect condition.

Ch
Review №4

Received our couch with a crack in the leg on August 25. Have contacted them a couple times and sent pictures with no response. Frustrating when you spend so much on a couch.

St
Review №5

I chose EA because I trusted their reputation in quality and service. Wow, was I wrong! I recently purchased 2 rooms of furniture, a little under $20,000 in furnishings. Due to Covid, manufacturing times were crazy but totally expected. I ordered in Dec with excepted delivery dates of items ranging from Feb.-April. Received 1st piece in April, last piece didnt arrive til June. Brant chair was ordered in the wrong wood color. One Malone chair was scratched, the other dented across the back. Wyndham couch, both back cushions are puckered and sewn terribly. Ive had small ottoman for less than a month, fabric is horrible. Design passed to manager to solve issues. Great that she came out to look to verify and confirm that all of these issues were valid. Although they are fixing our issues, we are left waiting another indefinite amount of months to do so. When we asked for some sort of compensation we told that they are allowing me to return the custom Brant chair that they did wrong, $198 off of the protection plan and a $100 of our NEXT $500 purchase LOL What?! ALLOWING ME to return a chair they made wrong because I didnt want to wait another 6months for...huh? Left waiting for new Malone chair and cushions for our couch, along with a call from a repair guy for the other chair. Oh and, had to order another chair from a different store to replace the Brant chair so waiting for that as well. Needless to say, I wont be taking advantage of the $100 off of my next $500 purchase! lol So disappointing!

As
Review №6

My husband and I found a couch that we liked at the Edina location and were told it would be a few months out to make/deliver. The sales associate let us know the exact couch was at the Woodbury location 40% because it was a floor model. We purchased it and had it delivered today. It is in perfect condition and is gorgeous. We are grateful the associate was kind enough to tell us about the more affordable option. That is the kind of customer service that makes me a future customer too.

He
Review №7

Their WHITE GLOVE service was TRULY disappointing! Last summer 2020, I went to the Maple Grove Ethan Allen store to get professional help from their designer Elsa Dean and I purchased $30,000 worth of high quality furnitures (better than Pottery Barn, she had said to me) for our new model home. The items arrived in pieces and months late, February 2021, and upon setting up each item, I noticed that the couch and wool rugs appeared to be fraying, or used, or damaged. So I called one very kind staff Tammy to relay the problem and I requested for an even exchange. But an unprofessional Edina manager Christine Happel responded with a firm decline saying SHE can not make amends whatsoever. I was very very mad! What a shame...I dont believe Ethan Allen intended to make my purchase unsatisfactory. Take heed!

Tr
Review №8

I loved working with Ben, he is helping me create a space that is perfect for me. He listens and is taking my vision and making it a reality and it will me so much more beautiful than I could ever do by myself.

Ta
Review №9

We loved our experience at Ethan Allen. Super high quality furniture is what we were looking for. We wanted solid wood. We looked at other places and everything else had a veneer finish on it and once that scratches the piece is garbage! Gross! Perfect service and we love our tables and chairs.

Pa
Review №10

We meet our designer, Benjamin, about a year ago at the Ethan Allen showroom in Edina, MN. We were in the process of updating our decor from traditional to transmittal and needed an experienced designer to help us make the right choices for each room. Benjamin was so wonderful to work with in the showroom. His knowledge of style and expertise made the entire process very enjoyable. Benjamin has a great personality and offers great customer service. I would highly recommend his services to everyone. It was an amazing experience!

Er
Review №11

We love out new dining room furniture and Christine in the Edina location was superb to work with!

Br
Review №12

Great quality. No complaints about Ethan Allen pieces I have bought.... and have bought many. Wish they still had free delivery without having to buy a membership every year. I really miss that!

jl
Review №13

Walked in today to look at what they had to offer. If you have a more traditional or transitional style Ethan Allen is the way to go. The quality of the furniture is superb and the option to customize is the cherry on the top. All of the staff were kind and ready to help. Cant wait to get my new dresser and nightstand. Thanks again Barbara Maas for your assistance 😁

Sa
Review №14

Your service and products are top notch! I wish my local Ethan Allen hadnt closed as I had to go to one that was 4 and half hours away. It made it a bit harder for samples and an informed decision process. I felt a little pressure to fall under the sale timeline. In the end the product worked great, but I have to be honest, I was a bit worried and had some buyers remorse. I have a lot of Ethan Allen in my home and the pieces are timeless and hold up very well!

Na
Review №15

I worked with a top-notch designer, Benjamin. He came to my home and gave me his wonderful suggestions for my family room. I returned to their design center and he had a beautiful display presentation of his suggestions and ideas for my room. He was so professional and I can highly recommend Benjamin without hesitation.

Ch
Review №16

Rawan Hill is a great designer and we have become good friends. She works diligently to create the best style and options for her clients. I am very happy with her help & suggestions, and I love my new purchases through Ethan Allen. I love the quality and style of Ethan Allen and have been a loyal customer for 40 years!!

Ja
Review №17

Beautiful sofa. Great customer service from Rhonda at Edina store. The movers who brought the sofa were friendly & professional too. Thank you.

Ca
Review №18

I worked with Benjamin Odden to furnish and complete a new office at my home. He has an excellent eye, and was able to help me find a desk, cabinet and chair which complimented the space and enabled me to have a well appointed space that is very easy to use and looks very pleasing. In the past Ive purchased what I liked, working with Benjamin has helped to refine my vision and bring the look of my home together cohesively.

Su
Review №19

Barbara is amazing. She is maticulous with her planning and design. Lots of excellent ideas for all budgets. Her preparation and aim to make sure you are happy is very much appreciated . Highly recommended

Ji
Review №20

When I was growing up Ethan Allen had the reputation of traditional furniture that was expensive that my Grandparents owned. Now it such great quality and value and the style is what is relevant and now and happening. We sold our entire home full of furniture and replaced it all with Ethan Allen. Kerith our Designer was awesome.

Mi
Review №21

Rawan Hill was instrumental in helping me realize a design that reflects my family. She is warm and personable, easy to work with and we will definitely be working with her for the future phases of our design work!

Su
Review №22

Kerith did an excellent job helping us with our furniture selections. We appreciate her patience and expertise. I recommend Ethan Allen for all of your furnishings and room design needs!

Sh
Review №23

I love how the designer found perfect pieces for me. I liked all of the selections and am so pleased with how the pieces look in my home! All furniture and rug selections are top-quality. I am so glad that I went to Ethan Allen

El
Review №24

Shopped this store in February for a new sofa for my home. My daughter was graduating from high school and I wanted some new furniture. Pros- very good quality sofa for the money. Sofa completed in time quoted. Cons- designer led me in wrong direction for fabric choices. Poor communication with this store. Poor customer service. Delivery info not double checked so the store could not notify me of delivery. My sofa was delivered after graduation even though it was sitting in the warehouse. No attempt made to correct their error. I would purchase from Ethan Allen again but not this store.

Je
Review №25

The designer was Barbara and she was so thorough and attentive to details. She came up with the perfect neutral and rich colors and fabrics for the sofa and chair. The furniture fits perfectly in the living room.

Ch
Review №26

Ethan Allen has great quality and classic looks. Gretchen was awesome with helping my wife and I choose the right look for our house. Other furniture stores experiences and quality pale in comparison to Ethan Allen.

In
Review №27

First class experience with Kathleen. She is knowledgeable, listens to what I want and didnt want, professional, accommodating and were ending up with several wonderful, matching Ethan Allen furniture pieces. Thanks Kathleen!

Ab
Review №28

I recommend Benjamin. He has class.

Da
Review №29

The last 2 times I called Ethan Allen with a service related question they were utterly useless. I spent thousands of dollars on their furniture in the late 90s and I really regret it. if I had to do it over again I would buy cheap furniture that I would just change out every 10 years.

Pa
Review №30

Fantastic experience from start to finish.

Do
Review №31

Word to the wise, never buy furniture unless you can sit in it. Bought 2 custom chairs for $4500.00 and I have to give away theyre so uncomfortable.

Ma
Review №32

Poor customer service

kh
Review №33

0 customer service

Information
28 Photos
33 Comments
4.5 Rating
  • Address:7101 France Ave S #116, Edina, MN 55435, United States
  • Site:https://ethanallen.com/on/demandware.store/Sites-ethanallen-us-Site/en_US/Stores-Details?StoreID=314&utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_term=314
  • Phone:+1 952-926-6551
Categories
  • Furniture store
  • Bedroom furniture store
  • Home goods store
  • Interior designer
  • Lighting store
  • Office furniture store
  • Outdoor furniture store
  • Pottery store
  • Rug store
  • Sofa store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:12–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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