Joshua was so helpful and knowledgeable. He was very patient with our questions and we feel really confident in our selection of a bed because of his help.
Rich helped me get good info about mattresses and pillows, as well as explaining the financing options! Very helpful. Only complaint would be with mattress firm as a company, corporate if youre reading this please get cheaper options! But this location was good I like it
Abdi was so patient and kind when helping us pick out our mattress. I am so indecisive and picking out such a big purchase was very stressful, mentally and emotionally. Abdi made us feel comfortable and valued throughout the entire experience. He took time explaining all of the differences in the mattresses we were interested in and allowed us time to think overnight without any pressure. We would definitely recommend Abdi at the Burnsville mattress firm (he also travels to other locations if they need help). Thank you so much Abdi and mattress firm!
My boyfriend and I had a great experience here! We were guided by Richard McCulloch and he provided great customer service! He helped us in every way with reasonable pricing and great advice. Highly recommend!!
Love MattressFirm! Been using them for 20 years and they have always pulled through. In this case we wanted a specific mattress, but due to foam shortages it was unavailable anywhere in the state. So they worked with me over the phone to get a nice equivalent one on short notice. Thanks Greg!
The sales clerk was very patient and kind while helping us find a new mattress for my 82 year old father. I will definitely go back andv refer them when I need or a friend need a new mattress.
Abdi was great! He helped me pick the perfect bed for my sons birthday. He is a big kid for his age and I needed something sturdy, and comfortable. My son love his new bed. Delivery was fast, reliable and the guys were professional, they wore masks and were respectful of my home. Thanks again Abdi, your customer service was exceptional!
Joshua was well informed and very pleasant to deal with. So much so, we commented on what a great sales person he was after we left the store.This was a very positive experience we would highly recommend Mattress Firm to our friends and family. John and Christina Sheran
Josh was absolutely amazing and helped me with the bed of my dreams. I’ve never felt more taken care of. 10/10 will buy my next here again.
I bought a mattress from Joshua Andrews a year ago @ the West Lake Street and Josh provided a great experience. He lead me through all the features and benefits of each option and really made the process easy. A year later Im sleeping better than ever! Thank you Josh! Will definitely recommend Mattress Firm to others!
Excellent and patient staff will help you leave with the right bed.
Casey was knowledgeable and didn’t try hard to upsell. But mattresses is almost as uncomfortable as buying a car and he actually made it easy. I strongly recommend the Edina Mattress Firm.
Brian made the process fast and extremely easy. Highly recommend the Mattress Firm when you purchase your next mattress and ask for Brian!
Tony was quick to welcome us as we walked in the door, super receptive to what we were looking for AND our price range. The whole process was easier and faster than I had anticipated. Even the delivery of the mattress we bought is going to be sooner than I thought- this week, when other stores I checked online were advertising likely delays in delivery. Other stores had good looking mattresses, but when I clicked on the store, they didnt have them in store to try out! Mattress Firm had all the ones I wanted to see in person.
We went to this location about two weeks ago to get a new mattress for my grandmother. Joshua was the employee who helped us and he was amazing. He was very knowledgeable and didnt put any pressure for us to buy. The prices are good, as well as selection.Our delivery experience was good as well. Although, its good to keep in mind that delivery is done by 3rd parties, not Mattress Firm employees.
My wife and I came into the store today to purchase a king bed. We had the great fortune to have Josh a salesperson. He was VERY knowledgeable and direct. He was kind enough to offer us an education on proper sleep ergonomics, as well as industry pricing. We gave him a rough budget, and he was able to find us a bed that exceeded our expectations significantly. We came away from that interaction well, served, newly educated, and ultimately, extremely pleased with the service. If you are in the market for a new bed, please make the trip to the Edina location and ask for Josh by name. Thanks again Josh, we are very grateful indeed!!!!
Sherry was very helpful with picking out the best bed for me and my s/o. They helped with financial discounts that couldn’t have been beat! Even leaving to get lunch for the day she was able to pull up more information on the bed we liked and was able to get a special order on for our Cali King. I would recommend anyone who is needing or starting their bed searching desires to start here!
Stopped by to do some comparison shopping. Great service and comfortable interaction. Pleased with the pricing and wide selections offered. Looking forward to our new adjustable bed!
Fantastic service! Richard was awesome, Im excited for my new mattress in a week!
Called later in the afternoon to the Edina store, looking for a twin size bunkie board. They didnt have one at the store but had one at the warehouse, which I could pick up immediately. The process went as smooth as you could ever want. I am completely satisfied with every aspect of the service provided and product.
Sales person was patient and kind to my Mother with her dementia. Felt clean and safe as we were the only ones in store. Provided good decision making information and made reasonable suggestions.
Went in to buy a mattress completely dreading the experience, but our sales person Josh helped turn that around. He gave us a new perspective on mattress buying and educated us on all the things people need for good sleep and what makes a mattress a good mattress. Walked away very confident in our purchase thanks to Josh.
Knowledgeable sales representative that got me the mattress I was hoping for. Being very informative without being pushy.
My sales experience with Josh was positive. He was informative and patient. I don’t feel that I was given a great deal, in light of the fact that I needed to upgrade to a more expensive mattress, due to a long delivery time window for the mattress that I wanted to purchase. I feel that I should have been given additional consideration.
I had a great experience buying a new mattress for our primary bedroom at Mattress Firm in Edina! I worked with Steven, who was great. I was there for almost an hour asking a lot of questions - mattresses are expensive and I wanted to make sure I got it right! He was very patient with me and didn’t push me in any direction at all! The purchase and setting up the delivery were also very smooth. Overall, great. Would recommend!
Our dog peed ALL over our old mattress, and after a night on the couch we needed a new one - fast!I was impressed with the level of service, and the in-stock options. We found a great one at a good price, picked it up at the warehouse, and we’re back home in less than two hours!
Jeremy great service thanks
I cannot say enough good things about mattress firm I had a wonderful experience walked in picked out what I wanted actually found one that was cheaper in the back room that had already been on the showroom floor came by picked it up that day and the rest was all delivered the package was wonderful of the added pillows sheets and mattress cover great deal I suggest the additional package along with the mattress
Joshua was great to work with! Very friendly, knowledgeable, covered all bases in regards to product and warranties, asked questions about past mattresses that I used and any body ailments for a better understanding of which mattress would best fit my needs. Ended up spending more money than I was expecting but so worth it!! Great financing as well with low payments. Go see Joshua for your next mattress purchase, you will not be disappointed!!
Amaziiiiiingg place!!!! Was given a Great deal. Go here to buy your mattress.
Josh was not only a great salesperson, but an excellent educator and communicator. He shared a lot of helpful information that helped us make our decision. We have been a customer of Mattress Firm in Edina before and we will continue to be.
Bobby was very helpful and not too pushy
Joshua is very through in explaining the structure of the different mattresses. Also the elements of the materials. I absolutely did not want a moving bed frame. After listening to him explain the advantages and feeling the benefits in the demonstration I bought it. No pressure from the salesman. Just valuable information.
It was a pretty okay experience, I Just hope I like my bed for what I’m paying .
MUST READ FOR FIRST-TIME MATTRESS BUYERS ON A BUDGET! I went into Mattress Firm with no idea what I wanted, much less what I needed. I didn’t know the difference between a good or bad mattress, the value of a quality mattress, or a concept of what was right for my body’s sleep habits. So, when I set out to purchase my first mattress on a budget, I did what many people do—I read endless articles online comparing different bed-in-a-box mattress brands that would be friendly on my wallet and shuttered at the thought of having to dish out $1,000 on a bed. What a painfully confusing process, am I right?! This is when I found Mattress Firm, where I all but sprinted to the budget section before meeting my sleep experts, Josh and Tre. I do mean SLEEP EXPERTS. Not only did they thoroughly answer my questions, but they went a step further and answered the questions that I didn’t even know to ask. In the end, I didn’t leave with a budget mattress that would allow me to surrender to the easiest solution and get the whole thing over with. I left with the most perfect Tempurpedic Pro-Adapt that will fit MY personalized needs for many years to come, and I couldn’t be happier! No, I’m not a sucker who was an easy up-sell. Instead, both Josh and Tre helped to best educate me (patiently and at my own pace) so that I could make the most well-informed buying-decision possible. Why spend $1,000 on the wrong mattress when I could take advantage of 0% financing and get what I really NEED? Despite originally dreading the experience and expense of buying a mattress, I couldn’t be more excited about my new Tempurpedic. Thanks to Josh’s and Tre’s expertise, I had the freedom to make the best investment in myself that I ever have. Now you can invest in yourself, too! Visit Mattress Firm Edina TODAY for the same simple, stress-free experience that you never imagined you could enjoy when buying your new mattress!
Sherry was very helpful and got us a nice mattress for a good price
Sherry is very helpful and resourceful!. She helped us find our old transaction record and even called back. We did not feel pressured to purchase but we did! Can’t wait to have a new matress delivered! Thank you Sherry!
Great customer service and knowledgeable staff.
Very informative and helpful. Made the buying process very easy.
Truly enjoyed shopping !Tony,the mattress guy, is very informative and helpful!!
Just bought a Queen SLEEPYS Hush Plush Mattress from Sherry and couldnt be more pleased. She was very knowledgeable and helpful.Needed it delivered for guests coming this weekend and she was able to find one at another store and make arrangements to have it delivered tomorrow.Sherry was great and would highly recommend.
We need a new bed, and the hubs wanted to try before buying. I called Mattress Firm and spoke with Josh about our needs/wants, and our options. He was kind, informative, and easy to talk to. He helped us when we visited the showroom. He stayed late to help us complete the purchase. It was easy and fun! I would absolutely recommend Mattress Firm Edina to anyone shopping for a bed. Lots of options for different price points.I will update once we receive our bed.
My partner and I went in to get a new mattress and had a wonderful experience. The man who helped us, Joshua, was excellent at providing us with information we needed to make the most educated decision for our sleeping needs. It honestly was a surprising experience to have, but very welcome. As Joshua mentioned as we were talking most people expect to go in, lay on a few beds, and get the one that feels the most comfortable. There is a lot more that went into this experience and was well worth our time. A mattress is an item we all use once a day and is an important and pricey decision but we left happy with the one we made.If you are going in though do set aside an hour or so to make sure you have the time to spend going through the process. All in all the representatives there are very kind and helpful.
Loved The Experience of Buying A Mattress Here!We have been shopping for a mattress for a few weeks and stopped in to Mattress FIRM to try out their selection. The salesman, Justin, who greeted us was friendly and knowledgeable. He started off by having us test firmness and asked us questions about how we like to sleep. He was able to help us find a mattress that we liked and that felt good and will give us a good sleep experience. He explained so much about the mechanics of how the mattress interacts with our bodies. He was so helpful allowed us to take our time trying out different mattresses while still guiding us through the process. Not pushy. Helpful. Excellent experience!
My boyfriend and I had enough if sleeping on grandmas 30 year old mattress. I was reading review about Tony the mattress guy at lyn-lake location but went into edina and ran into him coincidentally! Lucky us. Our new Sealy will be delivered in 3 days and I cant wait! Thanks Tony, truly. -Aysia & Ali
Super helpful. Woman at the desk must be super strong from lifting mattresses all day. She is my mattress mom
Josh was a great help, very experienced and knowledgeable! Writing this review from our new king Size, perfect pick. Appreciate your help highly recommend going to this location
Excellent customer service. Mattress Firm in Edina sells you what you want and truly cares about making you happy. Im a fan and have purchased several items from this store. There is no need for me to look elsewhere, still store really takes care of me.I highly suggest Mattress Firm of Edina.J.O
It was a great experience. The Associate helped me find something that would work and after checking on several styles she found one that could be delivered on time for my guests arrival.She was friendly and helpful.
Josh explained details of everything so we understood what we were buying. Very helpful!
We had a very pleasant experience and Joshua was a huge help in making r purchase. Learned a lot and will recommend mattress firm, as well as Joshua to friends and family. So excited to get r new bed!!
Tony was great. He was upfront about all costs and was very knowledgeable about the beds
Joshua was very easy to work with. He asked lots of questions to determine what we were looking for in a new mattress. He also stressed the importance of trying out the models in the position that we usually sleep. I had questions about the high-end, hybrid mattresses and he answered all thoroughly without pressing us to reconsider our eventual choice. He also had great information on the differences between mattress covers and why it’s important to use one. Lastly, he went the extra mile to make sure the delivery of the mattress and the shipment of our sheet bundle to a separate address did not get confused. He also encouraged us to call with any questions if we find we are unhappy with the mattress we chose. We think the customer service is excellent and we will definitely go back when we need to upgrade again.
Picking up. Was in first. Ask me to wait so they can greet customer behind me and left me waiting for a long time. Horrible customer service
Justin was wonderful And in less than 30 minutes I found the mattress that I was very happy with. He was able to have them shipped to my home in about a week with red carpet service which I appreciate. After looking online for weeks and going to the big box stores this was a wonderful spot to get it done.
Amazing Experience! Cheri and the team at the Edina store were knowledgeable, very patient and friendly. The delivery crew were on time, professional and so kind.
Truly one of the buying experiences my wife and I have ever had in any retail setting. Josh gave us a wealth of info on mattress design & construction, guided us through the selection process and made sure we received a fair price. Top notch experience all
Josh helped us perfectly!
We were able to access the store in a very safe manner. Rich taught us a lot about our mattress choices. There was no pressure. We would shop there again.
The team at this Mattress Firm is exceptional. Josh and Justin took the time to educate on the choices, were mindful of budget and didnt apply any sort of sales pressure in the process. Really appreciated their help and approach.
Josh is a great guy who knows his stuff!! Very patient and kind.
First time buying a mattress. Josh was very knowledgeable and helpful. Was able to address all of our needs and made the process very easy. Thank you!
My experience at Mattress Firm FAR exceeded my expectations! The sales consultant, Joshua, was so patient and knowledgeable, and provided the best possible customer service during my exploration of all the options available. He was truly impressive in his clear expertise of the products and gave me the confidence to make the best possible decision for my mattress purchase needs! I would highly recommend this store (3240 Southdale Circle) and working with Joshua!I can’t wait to get my new Tempur-Pedic!!
Josh at Southdale was super helpful and very friendly! I appreciate him being honest and helpful, and solving my problem!
Employee was very helpful in understanding both mattresses and store policies. Felt like I was able to make an informed, stress-free decision.
Ask for Josh. He made finding a mattress, something you don’t do often extremely easy. Full of information, he knows his stuff, nice guy.
Great experience. Good advice and no pressure.
Our shopping experience was easy and informative and not at all stressful. Josh was wonderful.
Working with Sherry was awesome! We bought the super comfortable queen-sized Nightfall bed and got an excellent deal. This was my first time purchasing a bed and the folks here seemed very knowledgeable. Thank you for making our experience pleasant, fast, and easy :)
We came looking for a mattress, and we had no idea what we were looking for. Kelly was super helpful and patient. She helped us figure out if we needed soft, medium, or firm, and then showed us several models within that range. She made sure we were completely happy with our choice. I never felt pressured by sales pushes, and I never felt rushed along. The whole staff had a very community feel and joked around with us lightheartedly while we were making a very important decision! I would certainly recommend coming here to buy a mattress.
Sherry was wonderful and gave me a great education on how to choose a mattress!
Friendly & helpful employees. Good experience.
We visited the store last Sunday afternoon.Joshua was very helpful in answering our many questions! We were able to find the perfectly soft mattress with an incredible 20 year warranty.No high pressureNo smoke and mirrorsAn honest salesperson and fair prices.Looking forward to our new state-of-the-art Intellibed. Josh even called us after the sale with more helpful information. Great experience!
My husband and I went into the store to buy a new bed to relieve back pain and overheating problems. Josh did a wonderful job providing plenty of information without being overly pushy so that we could make the best decision for us. Although my husband and I disagreed on which bed to purchase, Josh continued the process with both options until my husband and I could make our final decision (i.e. Josh did not pick a side). Throughout our visit, Josh remained friendly, helpful, and laid back.
Josh did a great job finding us the right mattress. He had a nice balance of wanting to understand what we need, being informative, and selling. This is the second mattress we purchased from them.
She delivered great customer service which is hard to come by these days.
Friendly and knowledgeable sales people, great experience!
I went here a few days ago to shop for a new mattress. It was not covid safe at all. One of the salesmen did not have his mask covering his nose. I will not be shopping here again.
What a great experience! Our sales person Derek was Awesome! He took the time to make sure we got the best bed for us within our budget. The delivery was super fast and Derek wasnt joking it really was a 5 star service! Thanks again Derek and the whole Mattress Firm crew!Suzy
Had to buy a mattress unexpectedly but Justin made the experience easy and stress-free. He listened to our budget and reasoning and did a great job of answering all of our questions and providing us with good information.
I came in after having the same mattress for about 11 years and was nervous about buying a new mattress, but Melanie made the process really easy. She showed me a few different beds and explained the differences between them. She told me about the financing options, the comfort guarantee, and warranties. Very welcoming and helpful!
Justin was fantastic! Very friendly and knowledgeable overall. Patient while we found the best mattress for our family and worked with his manager to get us a fantastic deal. Couldnt have asked for better customer service.
Steven was clear and patient. Havent had our mattress delivered yet so cant comment on the mattress.
Very helpful service! I had a handle of questions and they were very helpful in answering all of them.The delivery was quick, at one day. Another great reason I went with mattress firm is their return and trial period.
Brian was an amazing help in finding me the perfect mattress. He was a friendly face and patient in the process of helping me find a mattress. He was positive and easy to talk too. I can’t recomonded this spot enough!
We were nervous about dealing with an exchange with in the 90 day return policy but they made it so easy. They are very straight forward and transparent about their policies. We are very happy with our new Sterns & Foster mattress.
Got a reasonably priced matress here. I was just at some big brand furniture store and didnt receive any help from an employee the whole time. Came here and bought a bed in 5 mins.
I walked into mattress firm knowing I needed a bed but for sure was not going to buy one today. I was approached by Justin in Edina Mn Who was extremely knowledgeable.He was able to answer everyone of my questions with facts which gave me no doubt that the bed that I decided on would be the perfect one for me.I have shopped several times within the last five years for a bed and have never experienced someone like Justin, who again was extremely knowledgeable and knows the bed business like no one I have experience before.
I recently purchased a King size mattress and box spring, specifically the Simmons Beautyrest Providence plush pillow top. My husband and I worked with Derek U. on deciding what mattress to purchase, I was pleased with the service. He wasnt pushy and seemed knowledgeable on the numerous mattresses they sold. We have had the mattress for about a month, I thought it was too firm at first, but I seem to be getting used to it. My husband is happy with it and thinks it is plush enough. I like the fact Ive got another three months to make a decision if I want to get a different mattress if the current one is too firm. I would recommend purchasing the mattress protector they have in the store, we bought it and I like it because it is thin and not bulky like some of the mattress protectors Ive had in the past (and it actually stays on the mattress and doesnt slip off!). I would not purchase the sheets they sell in the store, I found them cheaper at another place. But definitely get the mattress protector they sell so you dont void your warranty, it is worth it! Overall we have had a good experience with the store and the mattress so far.
This is hands down the best mattress store in all of Minneapolis and surrounding suburbs! The team there was so helpful and informative— Kelly is amazing! We got an awesome mattress at a GREAT DEAL!!
Returned to purchase my third mattress from this location. I had to purchase a king and actually is the same model that I purchased three years ago as a queen. My queen bed is still in perfect condition. Highly recommend!!
Had a great experience shopping here. Melanie hooked me up with an awesome mattress! Great customer service. Highly recommend :)
Awesome experience at this location. Id been here years ago and was in need of another mattress. Friendly staff and super helpful. I found a nice mattress for my guest bedroom.
Justin was very knowledgeable and helped us find a mattress without feeling pressured.
The sales associate, Justin, was extremely knowledgable about the kind of mattress I was interested in. He was also very patient as I tried different mattresses at different firmness levels and even accommodated my request to try a certain mattress on the adjustable base. Ive been looking for a mattress for a few months and after talking to him today, I went ahead and bought one from him. Thank you, Justin!
I was able to look at the merchandise online before coming in to the store. I also called ahead to confirm the hours, a range of prices and delivery costs with Justin Flesner before coming into the store to look at the mattresses. Justin listened to my needs and did not pressure me to buy more mattress than I needed. He set up delivery for two days from the date of my purchase which was an evening purchase and the costs were completely as advertised. So far so good. If the delivery goes smoothly, I will increase the rating to a 5. Thanks!
We were helped instantly and the service was kind and considerate!
Went in on the Memorial Day weekend sale but it was very calm and the saleman that assisted us was patient and understanding. My parents were in a higher budget than myself and he totally understood and really helped us find what we needed. Knowledgeable and willing to explain anything.
Melanie rules, she was super friendly and real and answered all our questions. She told us about discounts, and was very patient as we tried out a ton of mattresses. Definitely recommend this location!
Joe was a great help in our recent purchase. He listened to what we liked and didnt like and narrowed our decision down to the perfect mattress. Delivery was efficient and timely.