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Star Buick GMC
260 Country Club Rd, Easton, PA 18045, United States
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Star Buick GMC

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Za
Review №1

My experience was good. Bill was professional and helpful.The waiting room was comfortable and the price was right. I would definitely recommend to my friends.

Fr
Review №2

Bought a car from this dealership and it broke down 2 days after driving it. Fixed the engine but the steering bar fell out and crashed against a light post, almost killing my wife and the kids that play around my neighborhood. Terrible experience when we went back to ask for a better car, customer service as we approach the sales man was very negligent. He mentioned that the car had been tuned-up and showed an old receipt that showed bunch of random parts for a Mazda. He said their are experts and checked the car before leaving the dealership. Whats worst is that the warranty we paid for 36 months didnt cover any of the damages and had to towed the car to the junker.Overall, the integrity of this dealership cant be trust it. Reviews say this is a great dealership but I contacted an old friend that bought a car from them and told me he wrote a bad review about this dealership as well and it got deleted afterwords. I hope no one gets to experience what me and my family had to went through. Especially with the manager who says he knows about cars but didnt know the difference between a Mazda and a Toyota??See below a piece of the contract we signed, when we purchase our vehicle.

Jo
Review №3

Check engine light came on for my 2016 Sierra. I dropped off my vehicle expecting it may require several days to repair. The mechanic was able to get it in ahead of schedule and the repair was completed the same day. The repair was covered by warranty. All of the Star staff I dealt with were very professional and courteous.Very pleased with Star once again.

Ma
Review №4

Start Pontiac Buick GMC has a top notch service center. Whenever I need work on my car they always make it very convenient for me to schedule an appointment date and time that works for me.

Le
Review №5

Tyler is an awesome sales person! Car dealerships usually give me a headache but the last two purchases have been so easy. He knows what he is doing and how to get it done!The dealership itself is always nice and clean. The staff is all friendly and welcoming!

De
Review №6

I do not recommend buying a vehicle here. I bought a truck along with a very expensive extended warranty only to find out the dealership does not back the warranties they sell.I would recommend Ray Price as they always have backed the warranties they sell. My repair was under $300 but the warranty plan was $4500. Dont let this happen to you!

Mi
Review №7

Cannot recommend this dealership more for buying a vehicle. David Patino made the truck buying experience extremely smooth and relaxed while supplying me with all the information and options available. He also made it personable and did not sugar coat anything. David is a reputable and trust worthy salesman that I will continue to recommend to all my friends and family.

Ye
Review №8

Great service, from Star Buick GMC. I would recommend this dealer to anyone. Hawk is a very experienced sales professional. He made my purchase one of the best I’ve had. A+!

De
Review №9

I had a persistent, reoccurring, and undiagnosed problem concerning my 2016 Silverado Transmission that I had purchased used form another dealership. The supposed Warranty did not cover Diagnostics. Rather than take it back to the seller again, I decided to take my truck to Star Buick. I am so happy that I did. Very pleased with the ease of communication and Stars diligence to check the data base for recalls and Bulletins from GM. Bill was on top of the process and kept me updated on the status the entire time. Fabulous job Star Buick.

St
Review №10

The sales rep was very timely and professional and didnt waste any time.

ju
Review №11

Adam “Hawk” is a great guy. He is straight to the point when it come to the numbers and you won’t waste your time on the “back and forth” game a lot of these places like to play. He’s an honest dude and will save you a lot of time with the purchase and the trade in process. I will definitely be buying my third car from him again next time.

Da
Review №12

My service advisor suggested the fix for my truck was to change the transmission fluid. For now it’s been ok, but I’m not convinced the problem is totally fixed.

Ni
Review №13

Parts were ordered for my vehicle to be fixed. I didnt authorize anyone to order the parts because we do not have an appointment to have it fixed. When we picked up the Parts yesterday it was $800.00. When to fix the vehicle I was quoted a little over $1000.00. When I questioned why it was so much. We were charged for 2 day shipping. Why the hell did you ship Parts, for a vehicle that doesnt have an appointment to be fixed, 2 day shipping? Then pass that along to me? So, it also tells me that labor of fixing my vehicle is only a little over $200.00. As much as we love Adam, who sold us or vehicle, I will think twice about using your service department. I feel extremely ripped off! I will tell everyone I know not to use your service department!

Sa
Review №14

The work done on the car was all great, inspection was done and they replaced the line & nozzle for windshield fluid sprayer and replaced the blades - working good. When calling in with my problem on Monday the girl took down everything I said but when calling back the next day they had no notes about it and had to go through the lengthy explanation a second time. The inspection sticker for when the next inspection is due says 8 / 12 instead of 8 / 22 on the inside of my car!

Jo
Review №15

After having an independent garage work on this vehicle, they never found an issue with the struts or steering links even though we complained numerous times about noises and vibration. The independent garage actually passed the state inspection on this car with these issues. Glad I returned to Star for their expertise and professionalism by making the necessary repairs and making our vehicle safe to drive.

Da
Review №16

Great dealership, everyone was friendly and helpful, Adam Hawk was great to deal with, simple and easy process, no back and forth, Matt in finance dept. was great also. Truly an awesome group and I would highly recommend.

Tr
Review №17

Lack of communication. I had the estimate completed in July, and the appointment set for Aug 23, once estimate was completed, about a month after the estimate. My vehicle was dropped off the night prior and ready for the service. I was originally told the work would be completed by Friday, Aug 27. I did not hear anything, so I had to call to check on it on Tuesday, Aug 31. I was told they were waiting for a part, and it should be ready by Friday, Sept 3, as they were waiting for a part. Again, I received no communication, so I called to check on it on Tuesday, Sept 7. I was told that it was in the process of being put back together, and should be ready Wednesday. Again I received no communication, so I called them again Wednesday, and I was told that the wrong parts were ordered, so they had to wait until Friday for the parts to come in, and be able to complete the job. Friday, Sept 10, I was finally called at 4:45 pm to inform me that the vehicle was complete and could be picked up. The collision center had my truck for 3 weeks. I understand that things come up, and things happen, but the lack of communication time and again is the reason for the poor ratings. I would not recommend this collision center to any of my friends or family for work to be done.

Ri
Review №18

I live almost 2 hours away. Worked out the details with the sales person. Put a $2,500 debit/credit card payment required by them to hold the vehicle. Once I got there they told me I need to pay $2,500 in cash or certified check before they could let me take the vehicle home. They were already charging me $2,500 on my credit card so I couldnt withdrawal that amount again from my bank account. The dealership refused to work something out with me. I dont have another vehicle and I had to get a ride there to (2 hours) to pick the vehicle up. So much for customer service. I will not buy here again or recommend this dealership to anyone.

Da
Review №19

I scheduled an appointment in advance and was planning on waiting for a simple oil change and tie rotation. When I arrived I was told all the boys were filled and there would be a long wait. I decided not to stay but Michele checked and said they could get me in right away. I went to wait and during the service I was advised that I would need rear brakes soon. I sent a text message to Michelle from the number that texted me when I checked in and asked to do the brakes but there was no response. Soon thereafter Michele advised me my car was going through the wash and would be outside. So I paid for the oil change and left a little disappointed in your service department.

Si
Review №20

Ask for Dave Patino, he is the best!!! He is amazing and made the process go really smooth. He went above and beyond for my boyfriend and I when we came to buy a used Jeep Wrangler and tried to help as much as possible. He even recommended us to additional services that we may need for the Jeep! (In case we wanted to add side steps or get a spare key made) Great service and they know their stuff here. Ask for Dave!!!! :)

St
Review №21

The sales man we dealt with was nice, the people are nice, the car so far is nice...... 4 hard inquiries on my credit is absolutely disturbing.Highly recommend you secure a loan before going in otherwise theyll call every bank in the country and pass out your credit like candy.

Ro
Review №22

Horrible dealer! Spoke to Josh had everything set up for my gf to look at a vehicle once the dealer had it prepped and ready. She gets there after she spoke to the salesman and was on her way, and someone else is driving the same vehicle. He wasted another 45 mins of her time and wouldn’t even go back to his desk to let her know that he sold it to someone else. Very coward like. And the manager had no remorse. Their customer service and communication skills are awful. If you’re okay with just being a number to them then buy here. If you work hard for your money and would like common courtesy and respect go elsewhere.

Br
Review №23

Decent prices, trade in values seem fair, assisted with financing and all staff seemed very professional. Appreciated timeliness of paperwork and Marcos was our salesperson who provided extremely well customer service! Bought 2 vehicles within a month from this dealer would highly recommend.

Ti
Review №24

Star GMC Buick is my Dealer of choice. I am a 30 year customer who returns to this establishment time and time again for both servicing my vehicle and buying new vehicles. I have purchased in excess of 20 vehicles from Star. If that doesn’t speak of their excellence nothing ever will. They provide wonderful customer service at a very fair price. They also listen to their customer and provide what the customer needs not what benefits them to sell you like other dealerships do. My service advisor Bill Lindsay is wonderful and has been my advisor for 30 years. I know Bill and be knows me. I feel comfortable at Star and I trust that Bill is telling me the truth which is so valuable when you service your vehicle. Bill’s team provides wonderful service. My vehicle is usually worked on by the same Veteran tech so I know that my vehicle is always in good hands. I want to thank the tech who just worked on my vehicle with an issue that was very hard to detect. Thank you so much. If you are looking to buy a vehicle please ask for Adam the HAWK Mihalko. He’s the very best at what he does and he will give you a fair and honest price. Tell him what you want and what you want to pay and he will work his magic, I promise you won’t be disappointed. Ask for Adam and drive hone a new car today.

G
Review №25

The entire Star TEAM was exceptional!! Everyone from Rachel to my sales consultant Andrew were a pleasure to deal with. Even as my wife and I were waiting in the showroom, someone offered us some water. Keep up the great work. I will definitely use Star in the future and would not hesitate to refer someone to your dealership.

Ke
Review №26

Adam the Hawk is our guy! 2nd purchase made with him as our salesmen. He is great ..worked with us ...he knew what we could afford and made the buying experience stress free. Just wish I got more for our trade in.

Jo
Review №27

My truck was thoroughly inspected and assessed. Any issue or recommendation was brought to my attention in a timely manner. All parts and labor are fairly priced and everyone is professional. Highly recommend Star GMC for car maintenance/repairs.

Ka
Review №28

INCREDIBLE EXPERIENCE. I have been searching for a reliable and safe SUV at a great price for what feels like forever.Robbie and Tyler found me the perfect vehicle at the right price after listening to my needs in a matter of minutes.The term sign and drive is thrown around A LOT out there, but that is exactly what I was promised and WOW did they deliver.THANK YOU! Can’t wait to send everyone I know over for the same easy and efficient car buying experience.

Ci
Review №29

Overall, a great experience. From the quick initial response to the regular updates to the workmanship, its a top notch shop. My car looks brand new.

Jo
Review №30

I had secured a loan thru my bank but Star was able to find financing at a better interest rate. They made the car buying experience easy and pain free. Do yourself a favor and ask for The Hawk! Best salesperson Ive ever had the pleasure of working with! Love my truck!

To
Review №31

Honestly. Blown away. Im used to the run around with numbers and talking to sales managers and everything. I told Josh my range and where I needed to be and he nailed it first try. I was stunned. Shook hands right there and I love the new truck. Best experience Ive had buying a car so far.

Ki
Review №32

I highly recommend Star Buick for buying a car. Their service team is excellent and very personable. They are honest and fair in pricing for labor and parts. The atmosphere is very comfortable if youre waiting for your vehicle.

Je
Review №33

Always great service and people :) I never have any issues their all great !!

Eu
Review №34

Everyone there is always friendly. My service was fast. There were no issues but if there are they come to you right a way.Have loved dealing with Star for many years now.Thank you

Br
Review №35

Star Buick GMC was absolutely amazing. Special thanks to Marcos from the sales department. Marcos helped me find the perfect vehicles for my family, he was super easy to deal with, very professional and made me feel like family. I can honestly say that because of Marcos, I am a dedicated customer of Star GMC. I will 100% be coming back to Star GMC when I am ready to make my next purchase. Thank you, Marcos.

C.
Review №36

HONEST, ACCURATE, COURTIOUS, AND PATIENT SALESMAN. JOSH PROVIDED ANSWERS TO EVERY QUESTION I HAD TO MY SATISFACTION. HE MET EVERY COMMITTMENT AS PROMISED. I WOULD RETRUN IN THE FUTURE AND WILL RECOMMEND THIS DEALERSHIP TO OTHERS. THANK YOU.

El
Review №37

No greetings. No how can I help you. The SUV had to sell it self essentially. I had a 2016 Jeep trade. We crunched the numbers with Kelley Blue Book ahead of time and even with the lowest trade amount their numbers were still significantly off. I was interested in a straightforward buy. But it is clear that this is a crooked establishment looking to inflate prices and bury the unsuspecting in their vehicle. The epitome of cliche, sleezy car salesmen comes to mind. Save your time/your money and look for class, ingenuity, and a solid buy elsewhere.

Ni
Review №38

Recently had a car buying experience here, and I’ll be honest, I never wrote a review for a dealership before mostly because I’ve never had a great experience buying a used car. Well that all changed when we were greeted by Dylan Gray the sales rep! Man what an experience. Dylan was fantastic to deal with, everything from his knowledge of his vehicles to making sure we had everything we needed to secure a great rate on a loan. He was patient, funny and very knowledgeable about the whole process. We bought a used ram that we needed for our business and he made sure he found out specifics about tow ratings and other features we were looking for! We would definitely be back for our next purchase and ask for Dylan! This guy needs to be promoted !!

hi
Review №39

Checked everything and told me that I did not need new tires yet. Really appreciate their honesty.

St
Review №40

This has been the best experience with making a vehicle purchase that I have ever had in my 30+ yrs of buying a GM product. The knowledge that Tyler Smith had of the product was impressive. It was a very friendly atmosphere at Star Buick GMC, it showed they cared for their customer and wanted to earn my trust and business. Highly recommended if you are in the market for a new or used car. I look forward to doing business with them for years to come.Thank You Star Team.Steve P

AR
Review №41

Excellent service. Helpful and friendly people in all departments.

Go
Review №42

Always pleased with the exceptional service I received from the service department, my service advisor is Doug Rowett. I follow scheduled maintenance as preventative maintenance is the key to longevity and ownership and customer loyalty.

Ke
Review №43

My wife and I saw a car we liked on Stars used lot online. There was only 1 photo online so my wife reached out online. Within minutes a sales person was calling her back, his name was Tyler. Tyler explained the car had just came onto the lot and he offered to text my wife additional pictures of the car which he did immediately. We dont live close to the dealership so Tyler coordinated financing over the phone. There were no silly dealer fees, Tyler made it a straight deal which we appreciated. We did opt for an extended warranty. We had done our homework on the cost of extended warranties for this particular make and model so we figured the cost was going to be high. Tyler was able to find the warranty coverage we sought for a price we were very happy with. All in all, my wifes car purchase went shockingly perfectly.While walking out to get into my wifes new car, my wife convinced me to look at a new GMC pickup truck. I agreed to do this with the understanding that I was absolutely not interested in a new truck, I simply wanted to sit in one and check out some of the features I read about online. Tyler was patient and not pushy in any way, my wife on the other hand convinced me to take the truck for a drive. Long story short, I now have a brand new truck that I couldnt be happier with. Tyler coordinated financing and gave me a fair deal on my trade.The entire process for both vehicles was painless. We at no time felt pressure nor did we find any dealership trickery in the numbers. Tyler and the team at Star were a pleasure to deal with. Buying cars has always been stressful in the past. This was the first time that I actually had fun during the process and felt good about what I was doing.Closing thoughts, go to Star and give them a chance. Its fine to be an informed buyer but dont go in like a bull in a china shop, we didnt need to and you wont either. We got two very straight deals, im sure you will too.

Ch
Review №44

Tyler was awesome to work with, he was not pushy, and knew how to propose solutions that met my needs. Overall it was a great and easy purchasing experience. Tyler also went above and beyond proving me with a little lunch, extending kindness to my mom and dropping off some items to my home that I forgot in my trade. Highly recommend him for a pleasant purchasing experience!!

Da
Review №45

I am a new GMC owner having recently switched from Mercedes and BMW and enjoying a solid ties over many years with my local dealer. Star GMC is now front of the line with customer attention and service. Very pleased with their timeliness and attention to detail including email contact and phone follow-up. My customer service professional, Michelle, is caring, pleasant, efficient, and highly focused! Exceeds expectations! Viva Star GMC!

Mi
Review №46

I am beyond grateful and so happy with my purchase. Rachel helped me out so much doing everything over everything online because of the virus. Marcos let me know i was approved. I knew what I wanted. I tested drive it. Payments are excellent, warranty, low mileage and, reliable. I recommend Star buick. And both Rachel and Marcos very helpful,knowledgeable, honest. And Star Buick is not like other sales people. I am staying with them.

Mi
Review №47

My experience at Star Buick GMC was GREAT!!! Mr. Marcos Nasimento was my sales rep and was such a pleasure to work with when purchasing my new vehicle. I want to add Marco was polite, professional, trustworthy and so pleasurable to communicate with. He answered every question with the best of his experience. I had gone to other dealerships and nothing can compare to Marcos who was not in this transaction for commission. He was a blessing to me for the new vehicle I purchased (thanks to Marcos) is exactly the vehicle that I was interested in and mentioned the day prior. I would most definitely recommend him for anyone who’s looking for honesty, professionalism and help when purchasing a vehicle. I know I will. Thank you.

Da
Review №48

The people in parts and service took care of my needs completely and in a timely manner. My thanks to them.

za
Review №49

They were very nice from start to finish. They kept me in the loop from the moment they got my vehicle until they returned it. They were very welcoming from the time I walked in the door until I picked up my car . Fast and efficient service.

Bu
Review №50

Generally, my wife and I dread car shopping as much as the dentist or DMV. However, the entire team made the experience painless. I never once felt pressured or directed. Tyler was honest, thoughtful, and knowledgable. Greg was kind and personable. Star is our new home for sales and service.

Ry
Review №51

My second time buying a vehicle here. (And Im about 100 miles away) Great stock of quality cars and quality customer service. Tyler helped me out with my purchase; he was friendly and great to work with. We came to a quick no hassle deal - will be checking them out when I am ready to purchase again.

Ch
Review №52

Best car buying experience ever!! My son referred me to Tyler when I was having issues with my car. Tyler offered to have one of his technicians take a quick look at it. I wasn’t interested in putting the kind of money needed to make the repairs into my almost 11 year old car and Tyler happened to have what I was looking for in his lot. Absolutely no pressure to make the purchase. Tyler was so friendly and helpful the whole process went so smooth and easy. I always told people that I was buying my next car from one of the internet sites where they just deliver it to you since the process always seems so painful but not with Tyler of Star Buick GMC in Easton. I will definitely go back to Tyler in the future and refer friends and family as well. Thanks again Tyler!!

Je
Review №53

I’ve purchased many vehicles from Star over the years. I’ve always had great experiences, but, Marcos has exceeded my expectations. He was friendly, knowledgeable and it was the easiest vehicle purchase I’ve ever made. We are loving our new Acadia and have already recommended him to friends.

Je
Review №54

From the time that I walked, in the door at Star Buick GMC.I had such a wonderful! experience. Yiannis, helped us diligently to find the vehicle that we were looking for. Greg was great! getting us in the right vehicle to fit our budget. Tyler, in salesis highly recommend He, explained the vehicle we purchased in great detail. Matt, in finance took his time to explain are contract purchase. These guys, work together as a team to make sure there customers, are fully satisfied. I cant say enough about this car dealership.

Jo
Review №55

Taylor made the car buying journey as easy as possible, honest, reliable and established a positive connection with myself and family . Star has a customer for life i will never go anywhere else for a vehicle.

Bi
Review №56

Star Buick had the car we wanted in the trim we wanted and the color we wanted. Their price was the best within 100 miles. And they gave us a good price for our trade. We live 1 hour and 40 minutes away, but it was worth the drive. My wife is very happy.

Je
Review №57

I think it took way too long for an oil change and tire rotation especially since I had an appointment. However, customer service and professionalism were on point. I showed up a half-hour early for my appointment. The total time it took for tire rotation, oil change, and a car wash was 2 hours and 15 minutes from arrival. The interior was not vacuumed and the glass not cleaned. With my older cars, the above, excluding the car wash, but including the interior being vacuumed, and all glass inside and out would take no more than 30 minutes, without an appointment on a busy day elsewhere. (specifically at Jiffy Lube)

fu
Review №58

I traveled 140 miles to pick up my new 2021 GMC Yukon Denali.When i arrived for my delivery appointment, i was greeted by my salesman, Hawk. He was very attentive and thorough. He made the car buying experience a pleasure. I was very impressed by Hawk and the rest of his staff. Star is a top notch dealership. Very professional. I will do business with Star again and I highly recommend them.

Sa
Review №59

Went to star to test drive a couple cars and not really expecting to purchase yet, however my stepmom has bought a car here and had a great experience. She referred me to Hawk and he was extremely helpful in being so straight forward and helping direct me to the car that fit me. He helped me get a great rate and it was the best experience for my first time buying a car! Thank you ⭐️

No
Review №60

I have over a decade of experience in the automotive industry and these guys are hands down some of the best people Ive had the pleasure of working with! Tyler, my salesman, was fantastic. He was extremely helpful and was able to answer all and any of the questions that I had and was very knowledgeable of all the products. Greg, the sales manager, was also fantastic. He did everything in his power to make sure that I was taken care of and that I left with a great deal. Greg and Tyler went to bat for me and I felt they had my best interest in mind which is rare these days, especially in sales. Together they made the transition from my old truck into my new Sierra Denali seamless and a pleasurable experience! I will DEFINITELY be a returning customer. Thank you for all your help, you guys are greatly appreciated!

Am
Review №61

Great Dealer. The entire process was fast and smooth. They were extremely patient and helpful. We got more of what we expected on our car deal. Tyler and Greg guided us thru every step. The best team! Highly Recommended

ke
Review №62

Best experience Ive had buying a new truck

Th
Review №63

Purchased a new truck at Star GMC. Great inventory to choose from. Andrew, our salesman, was very knowledgeable and professional! No hard sales push. He listened to what my needs were and provided me with the appropriate information to make an educated decision. A very positive experience!

Co
Review №64

Do not deal with Josh, very unprofessional. “Sales manager” Yiannis is a joke as well .

Ju
Review №65

Just want to say that this was the best car buying experience that Ive ever had. The sales team were the most professional and courteous that Ive ever dealt with. I will be a customer for life loyalty means everything. Thank you Tyler and the rest of the team for being awesome God bless you all.

Cr
Review №66

Easiest and smoothest car purchase Ive ever had. The entire team was excellent from start to finish. Working with Tyler was a pleasure.

Ge
Review №67

Dave Patino was my salesman. He was very professional and respectful throughout the buying process. He even called after the sale to check on how I liked the car. I had a small issue, the gas cap wouldnt open. Dave had the warranty guy call and I had an appointment within a week.Quick service. Brought vehicle in immediately when arrived for warranty work. Was completed within one hour. They also washed car free.

Ed
Review №68

I had my Acadia towed to the Start Dealership and Michele was prompt in calling me and had my battery replaced in short order. Michele has always provided great service and is understanding and pleasant to talk to.

Pe
Review №69

My advisor bill is a credit to your dealership he is very knowledgeable does a great job your service department is second to none

na
Review №70

Star on Hecktown Rd. Is a great place to get you in a new ride! The process is smooth and quick with no hassle. I always wanted to buy from them when I was younger because they always had something I really liked which holds true to today. Marcos is a great salesman and the whole team at star are friendly and welcoming. I will enjoy my GMC At4

Jo
Review №71

The most caring, honest people Ive ever dealt with. My car was totaled. I have them the amount I had to work with and they found me the perfect vehicle in my range that was immaculate, low mileage, it was truly an amazing experience. I couldnt believe how compassionate they were. Thank you Star Buick GMC from the bottom of my heart. Thank you Rachel, Greg Smith, Robbie, and Hawk!!!

Sh
Review №72

Our experience with Tyler was wonderful! Hassle free, quick and easy!

ro
Review №73

Rachel was great at gathering information expeditiously. We completed the transaction over the phone, and we both received a fair deal.Star has the BEST warranties around for the price you pay. I recommend giving them a shot as they have earned a new customer from us.

Ja
Review №74

Every aspect of buying a new car at Star was seamless, painless, and enjoyable! Everyone was so thorough, knowledgeable, and made you feel like you were their #1 priority. I really cannot say enough good things about this dealership and its employees. PS See Adam (aka Hawk) when youre ready to buy!

cl
Review №75

Buying a car is not always simple but I had a great experience with Star Buick and would highly recommend them to my family and friends! I was sold my car by Tyler Smith, he was great to work with. Not only was he personal but was able to make me feel like I was getting the best price possible. This was the third dealership I visited in search of a new car and wasnt completely sure what I wanted. Tyler was able to clear that up for me. I ended up going with the Buick Encore after explaining my bottom line and budget. After dealing with other salesman at other dealerships, Tyler made it clear why Star Buick is simply the best! Tylers dad Greg also assisted us and made sure we understood everything that was being offered. It was such a great atmosphere to be in and they made you feel like family. By the end of the night when I went to drive my brand new car away, I was ready to invite Tyler and Greg to Thanksgiving dinner!

Ja
Review №76

Had car inspected and serviced. Billie got it done in very good time as usual.

da
Review №77

Scheduling service was easily done on line. My appointment time was respected and I was complete within an hour. Very professional and friendly service.

St
Review №78

Outstanding customer service. We were purchasing a used vehicle and Tyler took the time to explain everything in great detail. Very helpful in making our purchase. Highly recommend this dealership.

Gu
Review №79

Great experience. Friendly knowledgeable people.

L
Review №80

Calling and Recommending things and not saying the cost from the beginning

An
Review №81

Andrew was absolutely awesome from the time he met us in the parking lot till the car arrived a week later!!

Ho
Review №82

I worked with Tyler Smith on my purchase of a 2021 Buick Envision Avenir. Originally, I looked at this model back in late summer, but wanted the new safety features coming on the 2021’s. I asked Tyler to let me know when they finally started to arrive. He remembered my request after six months and called to let me know he had several in stock. Bought the car today and am very pleased with my purchase. Tyler was knowledgeable, patient and very respectful. I would recommend him to anyone as their car salesman without hesitation!

Je
Review №83

Services were great, no pressure, did not feel rushed, thank the good Lord for Hawk who made the process easy and the transition a great experience. I would definitely recommend friends to Star Buick.

Ad
Review №84

When I first started coming to Star Buick GMC almost a year ago, I very upset with there service. I told myself I will not come back there Every again. Just recently I had a flat tire and of course I needed service sooner then later, so called an they order 2 new tires and made my appointment. I get there and they take care of my tire problem. The next day the new tire is flat i call, and Doug (Service guy) Immediately said no problem just get the car here. So, the car is there and when I get off work to pick up my car with my fingers crossed, it was ready (washed) and waited for me..Thanks Doug from Star GMC

Da
Review №85

Hawk did a great job getting me into my new GMC truck. He made the whole experience simple and worry free. Hawk answered all my questions and took the time to make sure I understood my new vehicle. Top notch!!

Th
Review №86

This is my first experience at a major car dealer buying my first newer car. I needed a full size SUV for myself and my wife and 2 baby girls. I bought a 2017 black on black Tahoe in late December 2020 with Andrew’s help. Drew is one of the most patient and helpful salesmen I have ever encountered. He’s a stand up guy, personable, runs a few of his own business’ and has an amazing attitude about life. Very refreshing and motivating to be around.Thank you Andrew for being understanding of all our pushback and thoughts. 10/10 recommend this dealership and Andrew. Everyone inside the dealership was friendly from start to finish, they worked to find me the best deal and even got me some black Chevy emblems too. Can’t say enough about the crew over there, but THANK YOU!

As
Review №87

If you need a car, go see Marcos at Star GMC in EASTON!! He is hands down the best salesman ever!! He is nice, friendly, and most importantly- upfront and honest! He helped us right away when we showed up- with a big smile and his polite “Hello, can I help you with anything?”. He is great at what he does & Star is lucky to have him!!

Am
Review №88

I felt like I had to pry the diagnosis of my vehicle out of the service manager. I felt like I was a bother, I was the one who was frustrated by my car being brought in for another, third in a year, manufacturing issue. I don’t feel appreciated much, I don’t use star for regular service any more.

Am
Review №89

Hawk was super friendly and helped me buy my first car. All of the staff was super nice and it seemed like they really valued my time. The overall experience was very positive and easy compared to other dealerships I’ve visited.

Gl
Review №90

Best car buying experience I have ever had. Great people to deal with.

Da
Review №91

Tyler was terrific. Very professional and very easy to deal with. No hassle and no pressure. He walked me through the buying process and it was very knowledgeable in explaining the features of my new car. Overall I was very impressed with the dealership which had a huge inventory of cars was clean, solid covid-19 protocols and everyone was very personable. Considering the deal I got and the customer service I would absolutely recommend this dealership

An
Review №92

I needed a reliable new car in a pinch, so Tyler and his team got me up and running in a stylish, safe set of wheels in no time. From start to finish the process was smooth & seamless, even with a few surprise snow storms thrown into the mix. You’re in GOOD hands at Star Buick GMC.🙌🏼 🙏🏼🥳

Mo
Review №93

Great customer service! Understanding and helpful! Great work on my car 🚗💓💓

Er
Review №94

I cant express how great of an experience I had dealing with the dealership. this is the third vehicle Ive purchased from them and it just seems to get easier every time. Rachel, Hawk, and Robbie were a pleasure to work with. I will absolutely be doing more business with them in the future.

Ke
Review №95

I went out looking for an suv, stopped here first & so glad I did. Pulled into the parking lot & was welcomed by the Hawk aka Adam. We went in sat down, I told him what I was looking for & what my price range was etc. He put together a few things for me & worked with me. Until he found the perfect vehicle for me. He was very honest & caring. I left here with a vehicle I was looking for & a happy customer. If your ever looking for a vehicle, I highly recommend coming here. A huge Thank You to Hawk aka Adam & also to G Money aka Greg!

Su
Review №96

Something was draining the battery in my Encore. The team in the service department went the extra mile to find and fix the issue. Michelle was a Rockstar and kept me informed every step of the way! Unfortunately I dont know the name of the technician that worked relentlessly to find the problem, but a huge shout out to him as well!

Ka
Review №97

Working with Tyler Smith was awesome! I know he’s super busy but not once did I feel rushed! He worked the sale for me the way I wanted it done; I didn’t want to spend countless hours in the dealership (even tho it is like family). He & dad Greg Smith are STAR’s dynamic duo. This is the second vehicle I’ve purchased from STAR in Easton. Service is like no other.

Da
Review №98

Terrible dealer. They will tell you whatever you want to hear even if it’s not in your best interest! Shady! Don’t recommend

Je
Review №99

Marcos at Star Buick is fantastic! He makes the process so smooth. He is a rock star and I could not be happier with my Yukon!

Uy
Review №100

Everyone is so nice and they’re dog friendly .

Information
100 Photos
100 Comments
4.5 Rating
  • Address:260 Country Club Rd, Easton, PA 18045, United States
  • Site:https://starbuickgmc.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 610-258-3800
Categories
  • Buick dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • GMC dealer
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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