Tony Red Beard is the best! He set me up with my first cool car! Jason from insurance really took the time to explain insurance coverage and helped me make the best choice for me. Blake from financing helped me get the best rates! Dont sleep on Koch 33 Toyota!!! You will not be disappointed!

Great experience at Koch 33 Toyota!!! Matthew J MacDonald was so awesome hooking me up with this new 2021 TRD Camry. Absolutely sweet car! Thank you all at Toyota for all your help. Highly recommend this dealer for all you vehicle needs. Just go there and ask for Matt…. You won’t regret it one bit!

Two months ago I reserved 2021 Toyota Tacoma TRD Off-road in Army Green. This is my first vehicle, but my parents have been loyal Toyota customers for two decades. My parents and I have never had such a great experience at a Toyota dealership. I haven’t encountered a sales associate as dedicated, honest, friendly, empathetic, and much more than Mr. Norman Munoz. He was knowledgeable, committed to customer satisfaction, and provided a hassle-free car buying experience. Since we first walked in the dealership, he was very kind and supported us throughout the whole process. My parents and I came from New Jersey and my cousin a few months earlier this year purchased a vehicle from this dealership and had a great experience as well. I will definitely send my friends and family to Mr. Norman Munoz and Koch 33 Toyota if they are looking for a car. I trust him and feel that he truly cares about his customers for what they are looking for especially during these difficult times we are living. I highly recommend Mr. Norman Munoz for your car buying needs. Thank you so much and God bless you Norman. I look forward to doing more business with you in the near future even if I have to travel from another state.

Noah is the Man!!! We had a great experience today! We were coming all the way from NYC and He made everything easy and constantly kept me updated with everything that was going on with the crazy inventory levels now. He has a great personality and it makes you feel that he cares about you getting the right car instead of the typical sales manager. This dealership cares and goes above and beyond to make sure you get what you need and get you with the right car. Adam in financing also did a great job explaining everything and was very easy to work with. 10/10 will be recommending to anyone I know looking for a new vehicle!

Had a truly great experience here! Jimmy, the salesman we worked with was very attentive, really worked with us on finances and getting us into a vehicle that fit our lifestyle. Matthew, the finances guy was super personable and got us a great deal on coverage. They have an in house insurance and got us 50% more coverage for less than we were currently paying. “Dan the Insurance Man” and Jess from the Insurance department were extremely helpful.Everyone was very nice and genuine, not something you can take for granted in the car buying process.Would 100% recommend Koch Toyota to a friend or family. 👍🏾

Came in today to get my new truck. Charlie, my sales guy. was great, insurance guy saved me 500 bucks, all in all a great and easy experience. In and out under 2 hours. A+

I had an excellent purchasing experience from beginning to the end. My sales rep Tony Bryant did a great job with communicating and delivering my awesome 21 tacoma off road. Hope to see you in the trails buddy. Keep up the good job Koch toyota.

If I could give more then five stars I would. I went in today to get my wife a new car with little to no hope on leaving with one same day. Tiffanie,Stephanie and the guy at finance pulled a hail marry and had me in a nice 2018 rav 4 on my way home in a few hours. My experience was amazing and I was treated like a person not a paycheck to them. I would 150% go back to them and buy again. They even saved me on insurance and gave me a tank of fuel to say thank you . Everyone that helped me today had amazing customer service. Thank you for everything Im excited and very pleased with my time none of witch was wasted.

Just bought my first new vehicle from here. Absolutely the best car buying experience yet. And Ive purchased a few vehicles in my time. Adam is a great salesman. Thank you

I was very pleased with everyone at Koch 33 Auto who assisted with my purchase of a 2021 Toyota Tacoma this past weekend. First, my salesman, John, was pleasant, patient and completely knowledgeable about each individual component of my Tacoma, each dashboard button & dial as well as performance features and comparisons to other models. He also showed me the facility where my Tacoma would be serviced, together with the waiting lounge. Second, the sales manager was involved for a bit and he was helpful too. Third, the business/financial manager was pleasant, friendly, knowledgeable and efficient. The whole experience was positive and I would recommend Koch 33 Auto highly. Thats why I rate all of them, together and individually, with 5 stars.

-Matt help me trough it all. From beginning to end. Help me to get my husband a better vehicle. Truly satisfied with Koch33 service and Matt For make it posible.

Everyone was very friendly and helpful. They took the time to answer any questions I had and explained everything very well.

I purchased my 2020 Camry from Koch 33 in November 2020. All went well with the sales and purchase, and I love my Camry.However, the service center at Koch 33 Toyota is poor.In early October 2021, I had called the Koch 33 Toyota service center 3 or 4 times to make an appointment for my 1 year service and inspection (Id rather talk and make an appointment over the phone versus the online form...I like personalization over computerization); however, each time I called (during normal business hours), no one picked up and I was directed to the service managers voicemail. Not once after leaving messages was a call returned to me. I finally caved and scheduled an appointment online. However, I wanted someone to personally confirm that my appointment was scheduled correctly and that all services I wanted were going to be completed. So, I tried calling again and expressed my concern to the phone operator, and she made sure she had a service center employee on the line before she transferred me. I confirmed my appointment and added services that were not on the list when I had made the online appointment.My appointment on November 5th, 2021 comes around and my scheduled drop off was 10am, but I dropped off early at 9am. I was asked if I was going to stay or leave, and I said I was going to leave. Four hours go by and no one had called me to tell me my car was done. So I stopped back in at Koch 33 Toyota, saw my car sitting in the parking lot, and assumed it was done and someone forgot to call. I went to the service counter and asked a lady at the service desk about the status of my car. She went over to another service member, came back, and said my car is in the shop and will be done in 30 minutes. Frustrated, I walked back out to the parking lot, confirmed it was definitely my car, and went back into the service desk to get real answers because the prior statement was a lie. Another service member approached me and I said that I needed to know the status of my car. He verified in the system, and said theyll take it in right now and it would be done in an hour. I calmly stated (even though my blood pressure was running high and I wanted to yell) that I want my keys back and I will take my car to my own mechanic from here on out. The service man explained that the drop off time was not for service and could be there all day (until 4 or 5 pm) waiting in the queue to be serviced...since I left it there and did not wait in the waiting room.I did not expect leaving versus staying in the waiting room would indicate the timeliness of my car being completed. Apparently if you sit and wait, they complete your car service sooner...whereas, if you drop your car off and leave, it could take all day. Regardless of my ignorance of not knowing this timing difference (which was not explained at the time of scheduling the online appointment nor at the time of dropoff for service and would be nice if the service center explained this vast difference in service time), I was completely frustrated at the lack of communication and honesty from the service team. My expectation was that when I drop off my car at the schedule time, my car would be completed within a few hours whether I sat in the waiting room or left to go shopping at the nearby shopping center.This was the first and last time I will have my car serviced at Koch 33 Toyota...regardless of whether my services are free for my new car or not. Id much rather take my car to my mechanic down the road whom is fair and honest with me, and gets the work completed at the time of my appointment. None of the drop off and wait all day kind of appointments like these big corporations are doing.I personally would not recommend service at Toyota based on my experience today...hopefully yours is better and you do not set your expectations high.

The salesperson I worked with at Koch 33 Toyota was Rachael Smith. We had a great car buying experience with her. She was courteous and helpful in making the deal for a 2016 Subaru. She was able to make the process quick and easy and I left feeling I was treated fairly. Also would like to say the whole dealership was very accommodating and fair. I especially enjoyed working with Steve the finance fella. I will be sure to recommend this dealer again to others and stay a customer of Koch 33.

My experience was very positive. The sales associate was kind, knowledgeable, and down to earth. I wasnt pressured to make a purchase. The sales department worked with me to make the numbers work so I could drive away in the Tundra of my dreams. This was the most relaxed vehicle purchase Ive ever made.

Very helpful and knowledgeable staff. I dealt with Jeff, Chris and Matt. All were very good at answering questions and going beyond to help make buying a new truck as painless as possible. Will definitely be seeing them again.

Great experience. Koch Toyota was very easy to work with and totally transparent. This is how a car-buying experience should be but rarely is. Worth going there even if it is further away.

About a week ago I found out that I needed to replace my vehicle. I was looking for something specific and found it at Koch 33 Toyota. I live out of state so I worked with Jeff via phone, text and email. Jeff was very responsive, helpful and easy to work with. Blake in finance was very helpful as well. When picking up my vehicle my experience was great. The staff was friendly and eager to help. Highly recommended Koch 33 Toyota if you’re car shopping!

Enjoyed our experience buying our new Highlander at Koch 33. From the start to finish, our sales person (Dotty) was outstanding. It took some time to get our car due to the shortages but they kept up informed throughout.

My husband and I went to Koch to look for a car for him. We met Zack, who was so nice and very knowledgeable. We had to order it. It came in on time. We picked it up. It was a nice experience. Would highly recommend!

Koch 33 has a nice selection of cars they can set you up with and very personable staff. Matt MacDonald in particular helped me out and was super friendly and accommodating! Everything in the process is pretty straightforward and the staff was great throughout.

Absolutely love both the sales and service departments of Koch 33. Jake F. was awesome and made exploring my options easy, Zach sent an amazing video of the Camry nightshade even though I did go with the Rav4 in the end. The service department is always fast, efficient, and friendly. Chris, the insurance advisor is fantastic. He helped with my insurance needs and offered to help me out in the future if I needed better insurance rates. Lets not forget about the finance department - Mike H!! Absolutely the best!! Couldnt have asked for a better experience!

Really great overall experience. Everything went smooth, all that helped us were fantastic. Would definitely recommend Jake Ferris!

Our experience was great. Oscar was extremely nice, patient and made sure to give us the most recent update on the Tacoma I reserved. He went through everything step by step to make sure we knew everything and understood it. He was with another customer when we arrived to pick up the truck but he was quick to let us know and got us started with finance to start the paperwork until he could help us. It was great overall

While I dont appreciate having paid more than fair market value on a used Rav4, I understand I picked the worst time to buy a vehicle in todays market. With production basically at a standstill on new vehicles youre at the mercy of the dealership. Tony in sales and Matt in finance were very friendly and at least were able to help me out with some of the fees on the sale and to find financing within my budget without having to extend the loan. This was my first time financing a vehicle and they answered all my questions and made it pretty painless for me. Overall Im happy with my experience despite how bad the market is for buying cars right now.

Amazing experience buying a new Tacoma from start to finish. Jason Gaston the manager and Zach the salesman were great to work with!! Dan the insurance man also helped tremendously and even lowered our auto insurance and now even working on my home/rental policy!! Definitely will be coming back and recommending them to everyone! Great job!

Significantly over priced.Just paid close to $500 for a repair (no parts, just labor) that online estimates suggest I should have paid closer to $150-200.Edit: I see the response from the general manager below. I never spoke to anyone; my concerns certainly arent resolved. Makes me question all the other review responses and if this dealership is actually dedicated to service. Choose wisely!

Excellent place to buy a car, unlike other dealers Ive purchased at prior. . I highly recommend Jeff, he was wonderful, patient, kind, helpful and knowledgeable. The personalized video showing the car and details prior to even going in person was very helpful and a nice touch. I didnt feel pressured, got a good deal and was very impressed with everyone I met with (Jeff, Mike with finance, and Chris was very helpful with adding my new car to insurance). I highly recommend Koch 33 Toyota. It really was a great experience at a dealer.

Koch has great customer service, was extremely patient. Bought several cars from them. Norman is literally the best salesman!! Thanks Koch.

Just picked up my 21’ Tacoma TRD Off Road and couldn’t be happier! Megan was my salesperson throughout the entire process. It was honestly one of the most painfree/low pressure vehicle buying experiences I’ve ever had, from start to finish.I would absolutely highly recommend her and Koch 33 if you happen to be in the market for a new vehicle!

I cant say enough great things about the great people at Koch 33. From Bob Bozarth, the general manager who was very informative, and great to deal with. To the salesman Jake who was very helpful explaining all the features in the Camry hybrid. I was impressed that they sent a video of my new car for me to see, hours before I got there. Thank you to the staff of Koch 33 for the professional manner you gave me. Take a bow ! I will be happy to send everyone I know who is looking for a Toyota.

This is my second time buying a car from Koch 33 Toyota. I have had nothing but a great experience through the whole process. Thank you to Zach, Tony, Dan, Mike, and Blake for your amazing help. Highly recommend checking Koch 33 out for your next vehicle!

The service and experience I had purchasing my vehicle at Koch 33 Toyota was second to none. By far the best experience I’ve had anywhere. It’s a bit out of the way driving from NYC but worth it. Megan was great working with from beginning to end of the process as well as Jason and Matt when taking care of insurance and the financial paperwork.

Zach!!!! We are blown away by the service we received at this dealership. From Sales to management to loans this place ROCKS!!!!Today we purchased an amazing, unique, insane 2016 Tacoma TRD. Often times, purchasing a new car is so stressful and strenuous. NOT AT THIS DEALERSHIP!!! This is the kind of place where you build life long relationships!Zach was just outstanding, patient and so professional. He worked with Bill the Manager to get us the price we wanted and could comfortably afford. No hassle, no games, no bullish&* sales pitches. These guys are as honest and friendly as they come!Make this your first stop when you are shopping for a new or used vehicle! YOU WILL NOT BE DISAPPOINTED!!!!By the way, go for the Platinum Warranty. It’ll be the smartest decision you make and worth the few extra dollars you’ll pay every month. Cover your used vehicle and sleep easy at night! It’s a no brainer!You can’t buy happiness, but you can buy a car at Koch 33 Toyota. And that’s kind of the same thing!

Jake Rapsinski was extremely helpful throughout the car-buying process end put all of my concerns at ease. Mike also was very helpful with finalizing my financing and answering any of my questions.

Fantastic service. Everyone was so helpful. I cant recommend this dealership enough.

Let me start by saying I have been looking for a particular Tacoma for the last 3 months. I live out of state roughly 2 hours from this dealership. I called ahead to check inventory and I was directed to a fantastic gentleman named Mario. Mario is my knight in shinning armor! He went above and beyond to help me find the Tacoma I was looking for. It was exactly what I was looking for down to the last detail! He helped me secure it so it’s a guarantee that it’ll be mine and he made my day. If anyone needs a car and you want AMAZING customer service look no further go go to Koch and look for Mario. Trust me you won’t be disappointed!

My experience at Koch 33 Toyota was awesome. Oscar made buying a new truck feel effortless and Dan worked his magic and found a great rate for my insurance. I highly recommend Koch 33 to anyone looking for a new or used Vehicle.

I cannot recommend this place if you’re a women seeing how they will take advantage of you, and assume you don’t understand cars. My significant other recently purchased a 2010 Camry, no issues at all it a wonderful car but they offered us 3 free oil changes… that’s where the issues begin. Clearly the reps here are not advocates for doing something yourself as they tightened the oil filter cap to the point where it broke coming off. Anyone who has changed a oil filter knows you do not put it that tight.. are your mechanics not trained enough to understand a simple oil change or are you purposely obsoleting vehicles so people are forced to keep returning to your repair garage? Either way it’s unprofessional and I will never be returning. Great cars, terrible mechanics.

Friendly, knowledgeable, flexible and makes the process quick and painless. Norman is the best salesperson in the entire world he is nice genuine and looks for his customers best interest it is the second new car I have purchased from him, Jason and Matt were amazing

Excellent customer service and gave clear informative answers to all of my questions! The process for purchasing and trading in my car was very smooth and I’m very pleased with the experience I had. Highly recommend.

I had a good experience at Koch Toyota. I was purchasing a used Corolla at a time when I believe the car market is not friendly to the buyer. I needed a car so I had the bite the bullet and purchase a car. No one at Koch was pushy and they were patient with me . They made what is normally a process that I hate into a less stressful experience. Megan Pritchard did not try to make the car into something more than it was or try to make me believe it was some great deal that I wouldnt see again or anything like that. I appreciate her approach of allowing me to see the car and let the car sell itself. I also received some helpful advice and direction from an insurance rep that Koch has employed for that very purpose. I thought that was a great added benefit to the experience that I have never witnessed before when buying a car. Over all, good or bad, I felt like the service was honest and I was treated with respect, which made it a much less stressful experience.

Caleb was great!! Never pushy, always answering all my questions and making sure I understood everything we agreed or disagreed on. I basically purchased via text/email. Which is awesome, only went in to sign and give my deposit(but only because I chose too)I can’t be happier with my purchase😊.

Great service. Very knowledgeable. Kind staff. They even have little work station cubbies to plug in electronics and work while you wait. Vending machines and coffee in the waiting room as well.

They take care of you right up until you spend money. Watch out for at least $2000 extra in fees when you take a loan with them. Its their way of hiding dealership fees. Ask for everything in writing. The state for some reason wanted proof I sold my car to them. Whatever no big deal. Until I realized I never got paperwork stating that from Koch. I spoke to three different people asking for a copy of that paperwork. All promised to get back to me. Its been over a month and nothing. Thanks to them I could lose my license because I have no hard proof. Always get all paperwork printed before you leave because otherwise youre out of luck.Ill change my review only when I get that paperwork.

Did some research online and went back and forth in email as to what we were looking for, scheduled an appointment with Tiffanie Montalvo and she had multiple vehicles for us to look at that fit what we were looking for. They listened to our needs, met our requests on pricing and we walked out very satisfied new Toyota owners.

Matt Macdonald and his entire team were AWESOME! They made the stressful process of buying a new car completely painless! I have already recommended them to multiple people and I havent even had the car more than 24 hours!

Great experience from start to finish. Dotta was excellent to deal with. She made the visit short and easy just how I like it. Answered any question I had. Will definitely be back when it comes time.

Dissapointed in the dishonesty and feel as though I was taken advantage of. I traded my vehicle in and they made me feel as though they were doing me a huge favor by offering me what they offered me (which btw was still $1600 less then my KBB instant cash offer, which also I been very pessimistic in putting a condition in to give a proper value on). The car has a little bit of body damage and they made it seem as though it would be a huge expense for them to fix up and to sell that way. Now I see the car on their website for over 50% more then I was given for the car, giving them a huge mark up without the expensive body work even being done to the vehicle. There is no way they couldnt have given me my KBB instant cash offer and still have made a healthy profit on the vehicle (even if they had repaired the damage which they did not). The gentleman I had worked with was very nice and pleasant however I feel as though I was taken advantage of by the value I was given for me vehicle.

Purchased my first brand new vehicle in my life yesterday from Koch 33 Toyota. 2021 Toyota Tacoma TRD Offroad.The sales rep that I dealt with, Sean Williams, was extremely helpful in making this happen. He didnt try to sell me anything I didnt want, and was very communicative while I was waiting for the vehicle to arrive at the dealership.After the great experience Ive had purchasing form Koch 33 Toyota, I will be a loyal customer going forward. There are several dealers in my area, but I would still opt to drive the 50 miles to go through Koch 33 Toyota again.Will be back for my fiancees vehicle.

I worked with Tiffanie to find the car right for me and she helped so much helping us with the car of our dreams and I’m forever grateful!!

Getting your vehicle serviced here is way over priced. And dont bother complaining, they could care less. Its a shame too. We bought our last 2 vehicles here. They wont be ripping us off ever again!!

Amazing car buying experience! Sean and everyone on the sales team were great to deal with . Highly suggest buying your next toyota from Koch 33 !

This was by far the best auto dealer experience we’ve ever had.Everyone we dealt with including Mario, Oscar, Toni, Chris and Adam were fantastic. What a team!This was a friendly, relaxed and extremely professional group of people.All of our questions and concerns were addressed with knowledge and honesty.The dealership was exceptional. Clean, bright and well staffed.We drove nearly 5 hours to visit Koch and purchase our 4-Runner and would gladly make the trip again for another purchase.Thank you to the Koch 33 team!Great job!!

It was an absolute pleasure to deal with Rachel and the team at Koch. They were upfront and accommodating during the process. The price on the website was what I paid and I was never pressured for an upsell. I have social anxiety and Rachel was patient and helpful via text and email throughout the process. I will definitely check out Koch when I look for my next car.

The greatest dealership Ive ever experienced Miss Dottie was the best. Wowzah !What a fun time. She was excellent and great 2 workwith. Even returned my car rental back 2 Hertz Thank u 4 the beautiful Night Shade Toyota!! Fits perfectly in my garage

Sales agent was outstanding. Excellent customer service. Very efficient process. Thank you.

I have bought 5 cars through Koch 33 and have not a single complaint. From sales, financing to service, I have found the staff to be amazing. Always going that little extra distance to take care of myself and my family.

Oscar A. is the contact! I was in need of a car, pre-owned, and ultimately went with a new car. Oscar provided all options to make this an easy transaction that Ill consider again when Im looking for a vehicle. Great job to the team at Koch 33 for surprisingly making this a smooth transaction.

Five stars from start to finish! This team was awesome and thinks of every detail. Ask for Jimmy Maggio, great customer service and product knowledge. When I specified the car I was looking for, I quickly received the full listing and a video tour shot by my salesperson. That was my favorite part—seeing what I wanted to buy before even walking in the door! It helped make the decision process that much more seamless. Thank you to Jimmy and the team for putting me in my first new car!

I would highly recommend this dealership. Adam Goldstein was my salesman. I was looking for a black 2021 Toyota CHR LXE for a while and no dealership could find one for me. I called him and within a day he was able to order me one and I got it within 3 weeks. Love the car. Everyone at the dealership was so nice.

Service at Koch 33 Toyota is a joke. No one ever returns your calls. Bought a used vehicle from them and then further noticed that the paint is bubbling. So I went into there body shop got a quote and never heard anything back from them. Definitely a joke of a dealership.

Great sales staff. Very motivated to cut a deal you can afford. I would recommend them to anyone looking to upgrade

Was an amazing car buying experience. Zach and Adam made it seamless and comfortable. The whole team from vehicle information, to insurance, all the way to final paperwork was hassle free. At all times it felt like the team at Koch 33 was focused on taking care of the purchase and keeping me informed. Will 100% be back when the girlfriend is ready for the highlander.

Tony is fantastic and very down to earth. He is just wonderful to deal with. My husband bought a Camry from him two months ago and now I came in to buy from him as well. Very respectful and low pressure. If you need a new car come see Tony. He definitely goes the extra mile to make sure everything is done right.

Aloha! My fiancé and I had the most perfectly splendid experience at Koch 33 Toyota. It has hands down THE most excellent time we have ever had working with a dealership of its magnitude. Our sales professional (Caleb) balanced professionalism and humanism incredibly well and helped us drive off the lot with the vehicle we were hoping to add to our family. The atmosphere was spectabulous and the dealership itself is immaculate. We will certainly continue our future business with them.

Excellent experience at Koch. Nice job by Oscar, Joanne & Zach. Much appreciated.

It was a easy sale for me the salesmen did a great job and they offered me top trade in on my mustang. The process of the finance was done super and they came in with a super low finance rate. Its the third car that I got from them. Highly recommend

Phenomenal service department! I literally drive an hour from my home and pass two other Toyota dealers to bring my truck for service at Koch. The service department is top notch for communication, speed and transparency. The dealership and service department are off-road friendly which is a rarity. Not only do they service and maintain modified vehicles, they’ll even up-fit new models to your specifications. Furthermore they’re actively involved in their community as a whole and the off road community in the region. A+ keep up the great work.

Very nice place and friendly people, I recommend to everyone who wants to buy a car

My husband and I have officially purchased our 5th Toyota. We did not have to test drive the car, getting another Toyota was a given the question was where would we buy it from. We contacted many local dealerships by us in the Monmouth, Middlesex & Ocean County area in NJ. When we reached out to Koch Toyota, we got a different response then we did from all the others and we decided to work with the salesman that reached out. Jeff Vinson, he is an awesome guy, he is trustworthy, he went above and beyond. We drove 1.5 hrs to purchase a car from him & Koch 33 Toyota. If you are looking for a Toyota there is only one choice, we have found our new favorite dealership. The showroom & service area were immaculate. Jeff was the best, so happy with our new 2020 Toyota Highlander & our experience today at Koch.

Great experience with Matt & the rest of the crew staff will definitely recommend others to go & buy there future vehicle with Koch Toyota.

Great service from start to finish Tony made the whole process extremely easy. He actually sold my mom a vehicle the week before. I will definitely do all my future car shopping with Koch 33 Toyota. All the staff were friendly and helpful.

With a newborn baby on the way and two small toddlers my wife and me knew it was time for a bigger vehicle, we absolutely love Toyota’s so we knew a Highlander would be the perfect fit for our growing family. Tiffanie Montalvo made the process of buying a new car easy, and painless! We first came in around January and test drove a few cars, between January and March she kept us updated on the inventory and continued contact with us. When we were finally ready to buy she had everything ready for us, answered all our questions and was extremely patient with us. We are in love with our new Toyota and we look forward to buying our next car already! Thank you Toyota and Tiffanie for such excellent customer service!

Just a wonderful experience. Fantastic inventory and even better customer service. Loved working with Caleb and Adam!

Dishonest salesman, lied about the vehicle. Service seemed good, but when there was an issue, they didnt return phone calls. Definitely wouldnt recommend.

Bought a new car from Tyler, he was great! He wasn’t pushy but answered every question and went out of his way to help make our purchase easy and enjoyable!!

Very happy with the service and process by all involved. My sales rep, Ian, was very accommodating and did not push to complete the sale. Structure of the buying process was impressive and meant to be as efficient as possible. I would highly recommend based off my experience.Will update on future experiences as I plan to have my car serviced by their mechanics and technicians.

Great dealership. Friendly staff, my sales person Johnathan Spross was outstanding! Highly recommend this business.

The whole sales process went very smoothly.

Amazing Car and great customer service by Tony Bryant.

Caleb was a very personable salesman in assisting me to find my dream car. I highly recommend him as he his friendly, knowledgeable, and trustworthy!

I recently helped my 79 year old mother-in-law shop for a 2021 C-HR . . and our experience with Koch 33 Toyota was a bit disappointing. Our sales person was the bright spot of the experience. Dotty was informative and friendly. The guy who processed the paperwork (Blake) had to re-do the paperwork after misspelling my mother-in-laws name (even though he had her drivers license and insurance card in hand). However, the reason for the low rating was because we went to another dealer (Bennett Toyota) - who offered us everything Koch did, plus an additional $500 off as well. My mother-in-law insisted that she wanted to buy the car from Dotty, as she took a instant liking to her for the way she treated her. When I asked for the same consideration in pricing Bennett was offering, we were told that general manager (James Schramko) said take or leave it - as they can sell it to someone else. We never met Mr. Schramko, as he never came out to introduce himself. If it was up to me - I wouldve walked . . . but Im not going to argue with my 79 year old mother-in-law.

Just bought my 4th vehicle here. Great service. Thank you.

I have been going to Koch for years to service my car, and have had helpful, friendly service. Within the last year it has been horrendous. Back in November I dropped it off for a minor collision repair. They held it for about 3 weeks. I had to constantly call to ask what was going on with my vehicle. The sales guy tried like crazy to sell me things I didnt need, including an oil change even though I had over 2,000 miles before it was due. I thought it was a one time thing, but here I am again. I dropped off my car Monday for a check engine light...its Saturday. I called Thursday only to hear they dont know; I might need a new engine. I had set an appointment and waited weeks already. Poor communication. Poor service. Guess whos looking for another service center after 7 years of business. So disappointing.

Great service through the whole process. Would recommend to anyone looking to buy a Toyota

Highly recommend this dealership, by far the most helpful and was able to help me out with finalizing a deal. Happy with my truck, the service and most importantly the team. Make sure you talk to Sean Williams, he was an immense help.

Charles Dale was our sales associate. He was very thorough and met all my needs! Koch 33 is extremely professional & everyone was extremely nice! If you looking for a Toyota definitely give Charles Dale a call! You won’t regret it!

Great service. Dotty in sales and Matt in finance made this a painless and efficient process. As did the young woman (Christine?) who handled the insurance changeover. And the guys in service who swapped my toolbox and installed it in the new Tacoma. All in all the kind of foresight in anticipating my needs and the efficient way of meeting them made this a smooth, maybe even pleasant, experience. The incredible full moon rise out the window was an unanticipated bonus. Thanks.

I was looking for a specific vehicle, but there was none at my local dealerships. After locating the vehicle online at Koch 33 Toyota, I emailed the dealership and received a response almost immediately. Salesperson Jimmy M emailed me back and advised the vehicle was available. He sent me a great personalized video of the specific vehicle I was interested in. We spoke on the phone and discussed my finance options and agreed on a fair price. Two days later, I drove almost two hours to this specific dealership. When I arrived, the vehicle was parked out front, ready to go. I sat down with Jimmy, filled out some basic paperwork. A little while later, I met with Adam S from finance and the deal was closed. The process couldn’t have gone any smoother. I would highly recommend this dealership, especially Jimmy from sales and Adam from finance. Thanks again.

I went to multiple dealerships and I wish I had just started with Koch 33 Toyota. They were so easy to work with and made the car buying experience the way it should be, simple and painless. I would highly recommend them to anyone looking at new or used cars.

These was one of the easiest dealerships to work with. They were very fair with price and also ensured I was in and out as quick as possible.

Purchased new 2019 camry se2020 tundra 1794best dealer i have dealt withgreat deals, great service, great finance dpt, great managerlook forward to my next car

I randomly decided I wanted to switch my vehicles, and upgrade to something more “me”. Caleb saw me wandering around, approached me even when he was finalizing a deal with other clients he had before me. He listened to what I was looking for and found me a perfect match for my needs. As I didn’t necessarily need a new car, and it was more like a desire, I negotiated for a few days and Caleb was more than patient with me and helped me to meet my prices as well as my finances. He is really fun to work with, as well as knowledgeable in his stuff. Fun experience, great deal, awesome staff! Thank you Caleb, I’m a proud owner of a brand new Toyota Camry, and it’s all because of you!

Oscar is a tremendous sales person. I drove over 1.5hrs just to deal with him. That’s how pleasant the experience was. The price of the truck was also very competitive. Very good experience all around.

I worked with Jake and Megan this past weekend and they were AMAZING! Jake was so patient, personable, knowledgeable and incredibly nice. He made the process enjoyable and painless. I worked with Jake and Megan throughout the week as well. They both sent me personalized videos of the vehicles I was looking at online to show me the interior and exterior of the vehicle. Normally, I dread this process. Yesterday, I was able to take my time looking at vehicles that worked for me, test drive, and went through the financing process quickly where it wasnt an all day event buying the vehicle. Thank you Jake and Megan for an awesome buying experience! To anyone looking for a vehicle, Koch 33 Toyota is a great place to go!

Koch 33 was great. They helped me find the truck I wanted and worked with me on my trade and the financing.

I had such anxiety about looking for a new car this time. My last experience was not that great and I felt pressured everywhere I went. Jake at Koch was super laid back and informative. Not once did I feel pressure like I do at some dealers. He answered all our questions. I was particular about which color I wanted for my highlander. It only took him a day to find it. He knew I had plans that day and worked the car buying into our busy schedule. There was not a minute that we werent doing something to move forward in the process. We got there and met with insurance to get that switched. Then finance. Then the car was ready. We were in and out in about an hour and I made it to my appointment in time. Thanks Koch Toyota for working as a team!

Great all around experience. Zach, our sales engineer, was super helpful and easy to deal with. No pressure at all, just a really pleasant buying experience, which isnt always the case with new cars. I highly recommend both Koch33 Toyota and Zach!

Norman was so helpful in getting our family the car we needed. He was very attentive to our needs as a family, as well as our budget! Their whole team took time to call us and make sure every step was quick and easy! We are so happy with our service and our new car!