My experience with Byrider in Easton was pleasant! The staff was extremely helpful and professional! I really like the car that I purchased! Thank you Savannah!
Drove away with my car same day! I was a very happy customer. Savannah helped me. The process was quick and easy. It’s buy here pay here so if you don’t know, yes you will pay a bit more to drive but for some of us that is out only option at the moment. To each their own. I am happy. Knock on 🪵!
Was very happy with Cassandra she made my first time buying a car from a dealership very pleasant and easy. I would definitely recommend her to others.. She was very helpful in helping me choose the right car for me and one I can afford. Great person would recommend her.. Was great glad it was my first car place i purchase from! Would recommend..
Savanah was such a pleasure to work with and she made buying my car so easy. She worked with me for 3 days, making sure I was finding the best vehicle to fit my needs as well as my budget. I appreciate everything she did to help me, as well as Matthew from the financial department. Theyre communication skills were amazing and I am very happy with my purchase. Savannah had great customer service and was friendly. I will definitely be referring not only the company, but Savannah as well, for anyone looking for a car. Savannah helped me find the perfect vehicle, that fit my needs as well as my budget.. My whole experience with Byrider in Easton was excellent. Everyone was friendly and helpful.
Cassandra was absolutely amazing, she helped me find my first car. She helped me with everything and every questions I had she had detailed answers and was very helpful. Definitely a pleasant and great experience thank you so much. Cassandra helped me pick out a perfect first car, I absolutely love it. She worked amazingly, answered all questions I had and helped in all ways that she could.. The experience was great, I found just what I needed right away and am very pleased with the car I ended up with. Amazing customer service.
Savanna was very professional and courteous. She took the time to explain all that I need to know gave me the option to test drive the cars of my choice. She was awesome.. She showed me many other options but I fell in love with this vehicle the moment she allowed me a test drive which was smooth. It was very professional and as long as all information is correct and up to date the process is very fast and a smooth transition.
I bought & financed a 2007 Dodge Nitro a little over 3yrs ago; I have to say its one of the most reliable vehicles I have boughten from a buy here/pay here dealership that includes a warranty. The sales dept is very helpful as in working with your payment options, vehicles that would fit your payments and/or with in the time frame it would be paid off. If the vehicles that were picked you may not like they work with other options for you. I see so many bad/wrong reviews though if you keep up with the service on your vehicle/s or may here a noise get it done and your vehicle will def last longer than you may think. Since I have had mine it has been normal wear and tear; a part was a little expensive and Laurie in service had sent me a place that may give you a loan that works with them. All in all everyone is so helpful and extremely nice, and when your getting service done on your vehicle and need to wait they try their best to get you done and out of there in a timely manner. Laurie in service is great, she does her best to get you price on any service you may need and paperwork is always ready for you to sign before coming in. I couldnt ask for a better place to buy a vehicle and most importantly get service done on my vehicle. I plan on buying another one in the near future and I refer anyone whonis looking to buy a vehicle to JD ByRider in Easton and ask for Cassandra. Anyone is missing out if they dont go there or not understanding that when buying a new or used vehicle it needs service done; you cant run on dry fumes.
I bought my vehicle a little over a year ago the sales dept and finance dept I had a good experience with them. But I wanted to really say how great the service and repair dept is whenever I had to go there either for a oil change, regular maintenance or a big repair they have been so wonderful, helpful and polite especially Lorrie from that dept she has helped me alot she is so helpful and I feel she goes out of her way when she can to try and cut down the price even if its just a little I do appreciate it. She is the main reason I keep going back there for my vehicle repairs and maintenance. She always fits me in as soon as possible when I need to come she tries to understand the problem that Im having with my vehicle the best she can cuz sometimes its hard to explain how a noise sounds that u may be hearing, just an overall great experience every time I have to go there.
She was an amazing seals rep, she explained everything to me and help me understand everything. Even with my bad credit they helped me out so much. I’ll recommend everyone to come here
Worked in very timely fashion and great customer service. Highly recommend
Cassandra was once again a big help with the whole process she gets the job done fast and assures her customer is satisfied
Savannah was very welcoming and professional from the greeting. She explained things thoroughly, and made me feel very comfortable driving off of a lot for my first time. I came in and knew what I wanted and she helped me smoothly through the process. I had a great experience. For my first time buying a car off the lot, I felt very comfortable and at ease.— Schuyler
Savannah was the greatest salesperson Ive ever had the pleasure of doing business with. She was very polite and patient, even towards the end of the night when I kept getting the run around from insurance companies. I will definitely recommend everyone to do business with her. She made the whole process painless with her gorgeous personality. 11/10. The Nissan was one of the only other choices I had, and she was perfect for recommending it and I did leave with it!. Everyone was very pleasant and patient. I definitely will recommend anyone whos looking for a car.
Very friendly and helpful. Made process very easy. Great experience will definitely refer anyone who is looking for a vehicle.
Very pleasant and courteous. Was very nice dealing with her.. Knowledgeable about vehicle.. Very nice and pleasant not pushy..
Cassandra was extremely helpfully, professionally and nice. She was very knowledgeable. She provided quick service..
Great costumer service. Very nice. Helpful highly recommend!
Savannah was very nice with a great personality and attitude. She was thorough with all the information she presented me. Savannah eas patient and helped me with online information I needed to provide.. She eas very thorough with ashl the information I needed to know.. It was an excellent experience ashl around. Very nice staff. I would definitely refer people..
Savannah was kind and friendly. The process was fast. Thank you so much!. It has everything I was hoping for in a vehicle.. It was excellent..
Savannah was right to the point. Knew what she was doing and work at a great pace. Very professional and respectful. she help me to get everything affordable to me and helped me understand. I loved it i woked very hard to get this i am very pleased.—
Lady was awesome throughout the whole transaction 🤙🏾 She was awesome to work with. Helped me through the process while my brain silly putty. 20/10 recommend. Wonderfully. There are no words to describe how amazing she was. Awesomesauce
Cassandra was amazing very knowledgeble and respectfully..had an amazing experiance with her. I was able to test drive it wich made my decision much easier to make. Excellent..
I bought a car here 3 years ago, I’m still mad about it. The cars are more fit for the junkyard than the road. Yes, they specialize in poor credit and will *probably* get you approved. However, nobody deserves the after effects of paying WELL over Kelly Blue Book. On top of the maintenance that these junk cars require. I HIGHLY recommend you go to reputable dealership, or ride a bike, before ever choosing to ride in one of their insanely priced cars that would not even resale at a fraction of the cost. Save your money, your stress level, and time. My personal experience was riddled with airbag warning lights, electrical issues, and terrible customer service. Please do not feel desperate - even if this is your last option, walking is a better route to go.
‘Savannah’She was so patient she don’t know how she really made my life so easy she really a blessing ??. I needed something that fit 3 car seats and she jus know what I needed. Everybody was so friendly I love it.
Ive been with Byrider since 2017! Never had any problems when it came to service nor payments... The only small problem that arises for me is the service department! Replacement parts and service is expensive but worth it.This is my second vehicle from them and never had to constantly call them nor complain about issues, we have to trust your own intuition when buying a car from them and ask alot of questions before buying and it would be helpful if you are knowledgeable about vehicle maintenance.
There are very polite, courtesy, friendly,
Cassandra was amazing at helping me get into a new car. Even with my past credit issues, she was able to get me approved and give me an awesome deal. Thank you!
Go talk to savannah if you want a great affordable car
Cassandra is the best I have ever worked with. Honesty suits her well. She has a very welcoming vibe and handles business in a very professional manner. I wish all dealerships had someone like her. 5 star. ???? ?? ?? ?? service. I have had a hard time trying to purchase a vehicle for a while. Thanks to Cassandra I will be saving hundreds of dollars a month on transportation. I appreciate being giving another chance. Thank you!
Thought Id make an edit due to my situation and how theyre handling it. I bought a car recently and it had an issue. Right away they told me how to go about it, my car was towed for free, and it is also getting Maintenance done for free as contract states. Jason from service has been a great help. They even gave me a loaner, till my car is ready. BEST buy here pay here experience hands down.Id give a 6th star if I could.Was quick and efficient. i was looking for one for ahwile and she got me connected to one. it was good took a little thinking.— Daniel from Emmaus PA
Cassandra was amazing. Very professional and understanding, took her time ensuring I got the best possible car. I had her going back and forth and she was a great sport! Would definitely recommend to anyone..
Very respectful and funny.. Kept in contact with me until my appointment and had me look through the inventory. Always well this is my 7th vehicle from here.— BRIAN from Oxford NJ
She is super nice and extremely helpful. She knows what shes doing. Made me feel comfortable with making this purchase. I will definitely recommend friends to come to her! I may even purchase another car when Im done with paying this one off. She is super nice and extremely helpful. She knows what shes doing. Made me feel comfortable with making this purchase. I will definitely recommend friends to come to her! I may even purchase another car when Im done with paying this one off.
The keep taking down my review but here’s a screenshot of my previous review
Experience was A1 here at j.b Ryder cassandra did everything she could to get me into the car that I wanted with minimal issues. Thank you so much!
Savannah was great she made the car buying process fast and easy. Definitely recommend!
Excellent help fast and accurate and always helpful when needed. Fast and accurate satisfaction was excellent. Perfect.
Had a great experience with Cassandra! Fast, easy and got me into the car I wanted! Would recommend to anyone!
Cassandra was so great. She made me feel comfortable and made the process good. She has excellent custom tee service skills. I appreciate her and her energy was amazing she’s a good worker thank you so much. I hope she gets recognized for the good work she does.
Cassandra was wonderful. Made my mind at ease and explained everything.
Sallie is the best! Very helpful and got me into my new car in less than a few days. Would recommend her to anyone. And will definitely come back in the future
Cassie and Patricia were wonderful and made the process painless and kept positive moods the entire time. They helped me get one of my original choices before walking in the door. Thank you so much for all your help!
25APR2014 Chevrolet Cruze Purchased From Cassandra CulhaneCassandra is a pleasure to work with. Very helpful through the whole buying process. Also assisted with insurance coverage. Everything went smooth and there was no pressure. Second time customer. Would recommend to anyone looking for a car. Thank you for getting me into my new car! I was given a great virtual video tour. Excellent experience
Every went well and quick process .. friendly people and good customer services
Very enjoyable working with Leesa. Made Donanld and I feel very comfortable with our purchase at JDbyrider. Look forward to future business. Thank You Leessa!!!!!!
Cassandra, is an excellent sales person, very friendly my family and I were very happy with her service. Great job performance..thank you Cassandra.
Cassandra did a EXCELLENT JOB getting me the best deal on a dependable car and insurance best auto shopping experience Ive had definitely recommend you come see Cassandra at jdbyrider if your looking to buy a car
My experience with purchasing a vehicle from J.D. Byrider was very fast, easy, and enjoyable! Cassandra was very nice, friendly, and great at making everything go quick and smoothly!
I came here with my wife my friend told me about it i walked in didnt have hope car we had was old falling apart over time the cost of repairs was getting crazy i thought i had no chance till this place the structure of how they run was amazing they do everything to make the payments work out well they care their awesome people the time i spend with them i felt like i knew them as a friend at the end of the day i wanted to hug everyone we love their staff on our test drive i didnt want to go on a test drive with just me and my wife we had our sales rep come its optional shes such a sweetheart thank you so much JD by rider now were on a brighter future i will refer infinity and they really do what they say thank you again we will be in touch more
Maybe 5 star, time will tell. At the moment, completely satisfied and SHOCKED! Put me in a really NICE car! Cassandra is the Man(girl😁)! Great communication, thorough, helpful and easy to talk to. She even likes Happy Color like me😊 Thank you Cassandra!
I was Happy with the customer service from leesa and cansandra,they explained everything to me, so I would have a better understanding of my purchase, they made they whole process easy and painless.
So let me start over priced for a vehicle..Car breaks down every three months and even though I have the warranty none of my parts are covered by warranty. Take car in for oil change and told nothing is wrong with my car all good each time after oil change check engine light comes on Each time!! Now went back asked for exchange vehicle to get a non lemon car and was told you have to only owe $2000 for us to be able to exchange the vehicle thats been breaking every oil change..now not even a year with vehicle ..check engine light on..leaks in motor leaks in antifreeze..now car dont turn on check engine light on and car payments of $400 a month and told the car needs to be left at dealer for another amount of repairs..mind you while dropping of for oil change never was air filter changed its black!! I will NEVER buy a car here again and will NeVER recommend anyone else to them again..Do not work with you when vehicle is a lemon to exchange and just want service fees and none of my parts never covered under warranty!!!!
A really good place to get cars. The employees all have great personalities, a friendly environment, and family friendly. They were all very helpful. Cassandra was very willing to help and was very understanding of what had happened the day prior at their Wilkes Barre location. Was very pleased with the service and the car we purchased.
Easy to work with. Very friendly and helpful. Finally got a car after a few months of looking around. I very happy with my car! They walk you through it all, so you understand everything before agreeing and signing. If you dont have the best credit and need a good reliable car, then this is the place to go.
So I was actually really excited to start working there. At the end of day one, Jason said that from what he has seen in 1 day that I’m not gonna work out there and he was letting me go. I was shocked. Not even given a couple of days to a week for me to get accustomed to the new place. I didn’t even get the time to get my tools fully set up. I was barely shown anything about where anything is or how they do things differently from what I’m used to. Ok, so I had a more difficult time programming a TPMS sensor than I should have, but seriously, couldn’t even give me one more day to make up for it. Not cool brah. If I gotta figure out myself how things go there and where anything is, at least give it a week dbag.
Great place to get a car
Cassandra was very helpful getting me approved and was very informative about all my options. Super happy!
Cassandra and Lisa were awesome!! Excelent service
I’ve never had such an easy car buying process . Cassie made sure to be very detailed with what was going on. I had my eye set on a 2012 Chevy Sonic and she helped me leave in that vehicle . My experience was amazing .
My experience at JD Byrider was phenomenal with Patricia. She was very patience and kind with me. She gave me the best deal and worked with me. Now I am riding in style.
Work with you on what can be afforded. Decent selection, had exactly what I wanted. Great attitudes,not stuck up. Id recommend them to anyone with credit issues
I will NEVERRRRR refer a friend or even an ENEMY to this place!!! They are liars, scammers, and just want your bank info! So They can get over on you any way they possibly can! DO NOT EVER PURCHASE A CAR FROM THEM!
Great people and experience! They were all very friendly. Talked me through the whole process and made sure I understood everything that was happening.
I had an awesome experience with Patricia. I had trouble finding the right car a week before. I came back the next week and she got me in something that felt right. It was an easy experience. They were able to get me approved with good payments. I was worried especially that my credit isn’t all that good, but that’s what J.D is all about !! Thank you guys for being awesome to my husband and I!
Best experience Ive ever had Patrica just awesome. Made buying a car an over all pleasant a great day.They have a phenomenal staff working for them. I would recommend them to all looking to buy
Car dealerships are typically filled with sharks, but this one is filled with money hungry sharks that have no concern for their customers. 10 months ago I purchased a car from here and was swindled because I had no credit and desperately needed a car. $13,000 for a base model 2010 Kia Rio is a joke. The car isn’t even worth more than $2,000. Save your money and go somewhere instead of letting these people have your paycheck for years.
Had a great experience very nice I recommend
I took my car for inspection and oil change. The work was done efficiently and they asked before doing anything extra. All were courteous and polite and the price made me happy.
Worst Experience !!! They can never seem to want to help you. Since I purchased a vehicle there it has been nothing but a headache. I lost my key and I call for them to tell me that they dont carry spare. Ive taken the car to the mechanic there only to get it back worse with no answers from anyone as to why the vehicle is running the way it has been. I am just so Fed up cannot wait to pay this car out and get out of contract with them. CUSTOMER SERVICE is awful. They make it sound like you are getting a steal on a car only till when your car starts having issues then nobody can help AT ALL...They harass you for payments but can NEVER get help on other issues when needed... SO Frustrated... I am looking into the lawsuit they have pending and see what I can do. I have emails going way back when on how they are so unreliable one person says one thing another says something different they back out of what they say.. They are a HOT MESS !!! PLEASE people STAY AWAY from this place you WILL REGRET...
JD Byrider has a great inventory of cars and their customer service was great also. Cassandra was very professional, she helped me find cheap auto insurance and got me into the car I actually wanted. I highly recommended going to JD Byrider!
Cassandra was my sales consultant and she was great! Super nice, super efficient and willing to work with me to get me in my new 2008 Buick! :) I loved the experience and I’m so excited that I left JDB with my first car. I feel super confident in my choice and payment plan.
The guy Matt will talk and yell over you when you try to speak. He has to hate his life to talk to people like that.
I bought my car almost 2 years ago from J.D. Byrider. From sales to service, everyone is friendly. Service department is great! Fair pricing and great work. Jason and Lorrie are awesome!!
Thank you for all the help!!! Amazing. Love it.
Helpful, leaving with a car😁.
Great service! Easy and fast! They answered all questions and helped us feel comfortable with buying a car. Employees are very nice and understanding.
The process is very simple as long as you have everything that is required on your end. The salesperson Mia was very friendly and welcoming she was also very personable. Overall I thought the experience was really great and I would highly recommend anyone else to go here.
Service was fast and honest. They told me the repairs I needed To get a passing inspection, they completed all repairs by the end of the end and I was on my way. 24 hours later they called and asked if everything was working to satisfaction. Couldnt have asked for better service.
The staff was friendly and service was quick! Great selection of cars. I really do recommend if you have credit issues and are need of a vehicle to come here
Patricia and Cassandra was absolutely phenomenal. I explained my situation over the phone and they worked with me all the way. I was able to walk-in with the money I had and leave out with a vehicle. This experience brought me to tears of happiness and the ladies are to thank. Even if your fearful as I was don’t second guess going to them... thank you ladies
Excellent experience. Amazing staff.. Everything upfront and No Hassle situation.. Would recommend anyone to buy a car from them..
Absolutely love this place. No other dealership would approve a car loan for me and let me leave the lot with $100 down payment! Definitely will shop here again!
I recommend anyone with credit issues to go to J.D. Byrider for a car. They put me behind the wheels of a nice SUV. Thanks to the staff that helped me. Very much appreciated.
The only place that approved me for a car with no problem thank you guys... THANKS TO CASSANDRA TOO VERRY HELPFUL WITH ME
The ladies at the JD Byrider site in Easton, Pa. provided an excellent deal for me and were down to earth and very professional at the same time. THEY ALL DID AN EXCELLENT JOB. NO QUESTION.
The staff were so friendly and made the process go very smoothly! We are super happy with our new vehicle!
These people just wont learn.keep selling junk cars bought at auctions sell inflated prices and rip off consumers by not honoring state lemon laws. Mechanics are limited to what repairs they will do.against my advise my son went in there and now regrettably is stuck with a car that the check engine light has been on since purchase.water pump replace and radiator. Filled with water people water.stay away they will ruin your credit.bb,reports are highest in Pennsylvania public record check for yourself and stay awY..
She was very helpful and knowledgeable. Whatever concerns I had she addresses
Great experience! Sales rep Cassandra made us comfortable...listen to our needs...got us into the car we choose..THANK YOU
Thank you Patricia!! You made this experience wonderful and went above and beyond!! Thank you!!! Love my new car!!
Cassandra was beyond helpful was looking for a car for weeks and she got me into a nice car within a few hours she was very efficient explained everything perfectly she deserves a raise
Thanks to Tamotra Wright And her exceptional, outstanding customer service I was Able to get my new car and I will definitely recommend your dealership just because of her
I have a loan on a vehicle that i have ready put 250$ into and now it needs a fuel pump. Was told its a used car what do you expect. Hoping to get rid of this car soon. Will not refer anyone nor purchase another vehicle from this lot. Was told this car was reliable and could travel where ever. I wont even take this on a long trip. Have only had this vehicle 8 weeks. Such a shame.UPDATE. I GAVE CAR BACK AFTER 8 weeks the engine started to go. Worst place ever. Filed a claim with credit bureau and had car taken off credit due to multiple issues.
Excellent service broke down things so i could understand very helpful and friendly would refer people here. Cassandra has provided great customer service
Kelly the Sales Woman was very nice and the finance Lady also was just as nice. Nobody pressured me and they leave you take your test drive by yourself. They explained everything clearly and through. I would diffently recommend to my family and friends.
Great place to get a car. They will work with you on your credit. The sales person Mia was fantastic
Horrible service. Never actually change your oil even though to its part of coverage
No the better place to take your car for inspection. They failed you for the minimum detail and the customer must paid the car inspection for a second time.