I had a great experience. I stripped two bolts on my exhaust manifold while changing out my catalytic converter. I tried a few different things and finally I gave up and contacted Chavis to assist. He was quick and really friendly. I would recommend him to anyone in the area.

This was the best experience Ive ever had with an auto shop. My daughters Nissan broke down while visiting Durham, and Jerome was a lifesaver. He diagnosed the issue quickly, went right out and got the part and returned the vehicle after a only a day - delivering it to where she was staying. Great guy, honest and good at what he does. Five stars+

Mr. Chavis did a quick and effective job with my car. He worked a few minutes after closing to make sure I was on the road the same day. Very accommodating and friendly.

I am beyond grateful for Mr. Chavis! As a female, I had experienced being screwed over in the past by mechanics which prompted me to want to learn about my car and how it works. Being relatively new to Durham, ive been going to name brand mechanic after name brand mechanic trying to get answers and get my car fixed. While their customer service was average to great, they all told me varying things that didn’t always align with each other with wayyyy too pricey bills. Bills so high I almost did the work myself. As a student I just couldn’t pay that. Mr. Chavis was straight up, straight forward and what he said made sense with the independent research I’ve done on my own. Very reasonably priced, reasonable amount of time, and has definitely made a returning customer out of me! My car feels great again!

This is the best place Ive ever taken my car. Mr. Chavis is super quick and trustworthy- he wont overcharge you or try to upsell you! Also hes really nice and responsive.

My Truck wasn’t turning on, I thought it was an alternator problem so the Mr. Chavis brought it to his shop, with a reasonable towing fee, told me what the real issue was (not an alternator issue) and my truck turns on now and drives smoother than before. Really nice man no other problems so far!

Always a pleasure to see Mr. Chavis. Outstanding and detailed work with reasonable pricing

Mr. Chavis replaced the clutch in my car. Runs great now. When I came to get the car the price was $100 more than what Id been told over the phone when theyd called to say the car was ready. I appreciated that Mr. Chavis refunded me the difference when I told him how disappointed I was by that experience. Would be a 5 out of 5 stars if the money part hadnt been a little stressful.

My alternator went out. Mr. Chavis worked with me to ensure it was fixed same day. He was very nice and even worked with me to drop my car off to me. The cost was reasonable.

Great guy he can fix it all

Had me on the road again in 30 minutes

My brakes went out on a Friday and I call Mr. Chavis and he told me that he would meet me at his shop after I got off work and drove from Raleigh to Durham. So we meet and I tell you that Mr Chavis took his time and replace my front and back rotors and brakes. He did a great job and the price was great to. I just want anyone that want a quality and professional job done to go see Mr. Chavis

This guy is awesome! My tire blew out on my Ford Taurus and was stranded at the gas station. I initially called him for a tow but he told me he did tires as well which was perfect for my situation. The price was incredible and he was so accommodating! He made the whole situation a breeze by going above and beyond to help me out. I would highly recommend for anyone who needs a tow or a tire or both!!

Jerome is the man! My alternator went out and he went above and beyond to make sure I had my car back same day. Very professional and he even dropped my car off to me when I couldnt pick it up myself. Ill be taking my car to him moving forward and if youre in the Durham area i suggest you do the same. Best customer service in the area by a longshot.

Excellent service. I got a starter and solenoid replaced very quickly. They even gave me a ride back to the shop once the repair was complete.

If I could give these guys 10 stars, I would. Without hesitation. My engine started running rough as I was cruising down 147 through downtown Durham. They happened to be one of the closest shops and, just by luck, were still open at 6PM on a Friday evening. Jerome did a quick triage over the phone and had me limp the car to his shop (a bit hidden, but dont let the access road deter you!) When I got there it took Jerome less than 5 minutes to diagnose the cause of all my troubles as a bad spark plug and coil which caused my #1 cylinder to miss. He sent his colleague, Mike, to take us to the nearby AutoZone to pick up the parts and run by the ATM. (Thank you for the gratis taxi service!!) Before wed gotten back, Jerome had the old sparks out (all four were in HORRIBLE shape!) and had checked a few other things. Turns out I was low on oil too. Yeah, of course he fixed that for me too and he remembered to reset the check-engine light as well: Attention to detail! He had us out of there within 1/2 hour including the quick shopping trip and I made it home only 5 minutes late for my 7pm meeting. Outstanding, Jerome Chavis and Mike!! Youre good people.

Chavis is family oriented, and always welcoming. He makes sure your car is fixed right and in a timely manner. Youll never be disappointed!!!

Jerome helped me out of a jam when my tow vehicle broke down. He towed and fixed my truck. He also helped me find help getting my trailer off the highway. Although his shop and yard are a bit chaotic, he does solid work at a good price. He is also a super nice guy and rescues dogs which is a plus for me.

Best mechanic to have work on your car! When you arrive make sure you ask for Jerome Chavis. I have been going to this business to get my car fixed for as long as I could remember. I recommend anyone that needs their car done to go here. Your car and money with be in good hands because Mr. Chavis will make sure your car is repaired and in good working condition. I feel more comfortable with this business because it is a family business.

Chavis Auto towed my F150 and did a great job with the repair. Honest price and kind service. Definitely recommend them!

These guys really helped me out. I was stuck in a parking garage in downtown Durham and I had already contacted five other towing companies, all of which said their trucks wouldnt fit in the parking garage. However, when I called here I was met with pessimism about getting the truck in the garage but they said they would try. While the towing truck didnt make it in the garage both gentlemen that showed up decided to help me push my car down 5 stories. I cant think of better service! If you need a tow or need someone to work on your ride, Chavis and Co. are your guys! Thanks again!

I got my break pads replaced on my two front tires, all my tires are the same, bought them at the same time. I have a 4wd, now why are my front tires all of a sudden bald and the front left now has a budget that i will have to pay AGAIN to fix! This may go to civil court. Fyi... I felt he took advantage of me.

Just had Jerome come out to help me and he was able to fix my car on the spot! Really helped me out and was so friendly and kind! I will definitely be calling him again!

Best mechanic in durham. Reasonable rates, good quality service in a timely manner. Would recommend to anyone. They have towed two of my cars and I recently just purchased a car from the owner, they do inspections as well. If your looking for a tow, car buying, or even to fix your car this is the place to go!

Service with a smile.😁

Nice, very professional.

Absolutely wonderful! Ill admit I was a bit skeptical of the location at first but he quickly towed my car, took us around to an autozone and an atm since we were in a rough spot, and then fixed my car in 2 hours outside of his prefered working time. Then on top of it, he took my car back to me where I was waiting instead of asking me to get an uber back! Wonderful service and if I have issues again in the durham area(certainly hope not) i will definitely contact him.

Great place, great timing, very nice and 100%). I definitely recommend Mr. Chavis and his workers to anybody,Thank you and God bless you

My car hydroplaned on the highway with me and my kids in the car. I ask chavis to tow my car from the highway to my home. When the older gentleman brought my car back my bumper was snatched off ! I say snatched because there where no bolts or screws given to me along with the parts attached to the bumper.I understand the tow was cheap but they didnt tell me he would rip my bumper off . he handed me most parts back and pulled right on off. I didnt want the company to add more damage to my car .So now im stuck needing more work done to my car!

Reasonable prices and gets the job done in a timely fashion!

Great service and prices 👍

This is the man when it comes to your car repair needs. Much more reasonably priced, efficient and personable than going to a chain repair shop or dealership.

Quickly diagnosed faulty fuel pump, and got us back on the road in a few hours

I and my husband took our car to this shop to get the clutch repaired.We were told to drop it outside of the gates at the shop and somebody would get it in the morning. We were also told that it was going to cost $125 which is cheap. Then we get a call back saying something else needs to be fixed in order to drive it the cost was $75 more. We said that is fine and agreed to it. We get to the shop 4 days later to pick up the car with $125 cause we made arrangements to pay the rest the next time I got paid. When we got there to pick the car up it was $155 more than the orignal cost. So we said ok that is fine but we do not have that right now. When I got paid we went to pick up my husband and my car, there was a big dent on the side with scratches on top of the dent. A banana pill in the front seat of the car and my breaks are squicking. We call the company to get our money back and told them what happen, they are refusing to pay us our money back and insisting that it is not there fault. They blamed it on the gentleman who referred us to him. I called the gentleman who referred us to them and he is blaming the mechanic. This is so unprefessional and ridiculous because I do not have a lot of money to just spend like that. I make $8 and hour at a hotel and get paid every two weeks. I want this business on the news and everywhere. I paid them to fix my car and instead they destroyed the car even more than before. Please no matter how cheap they are do not take them your car again or go through a the gentleman named sunny who owns, carolina pre owned in durham nc. He is the one who referred us to them.

Got my truck back on the road thanks a lot Mr Chavis

Great items and service

Excellent service, price and very comfortable payments