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The Auto Finders Car Dealership of Durham
1603 S Miami Blvd, Durham, NC 27703, United States
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The Auto Finders Car Dealership of Durham
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Sh
Review №1

This is my second time buying from The Auto Finders. The process was smooth, easy and fast! Patrick, Mike and Carol were wonderful to work with. Even though I could not get the exact car I wanted, I am more than happy with my current purchase. I will be back again in the future! #TheGoodGuys

Jo
Review №2

This is the 2nd new car weve bought from Auto Finders. And this time we had them sell the car it replaced. Thanks Michael and Carol! You guys are the best!

Tr
Review №3

This is the third time I have purchased a car through The Auto Finders. This is a no stress way to find the car that suits your needs unlike previous experiences with dealerships. The customer service is extraordinary and Michael is top notch.

Ai
Review №4

They were fine. They were helpful to get me into a car with my less than stellar credit. But they lied to me about reporting the loan to credit bureau, which was kind of my only reason for going with them despite the enormous interest rate. So, if youre trying to fix your credit with a car loan, I would steer clear if these guys.

Mo
Review №5

Micheal Darrow and his team are simply the best there is. We entrusted our BMW with him to sell on our behalf and he sold it for the highest possible price.I was extremely pleased with their service. I tried listing on other sites before approaching Micheal but didn’t get very far. Excellent and honest communications by the entire team. Shout out to Carol and Patrick. You guys are awesome. Couldn’t have asked for more. Thank you so much. I will definitely use them to buy and sell in the future.

Th
Review №6

I bought a ford f150 from auto finders. It really was the best car buying experience I have ever had. They were professional. And the salesman was very easy to deal with. I love my truck. I will definitely recommend these guys to family and friends

Sa
Review №7

Bill at autofinders made things quick and easy for us. The van we purchased was super clean and has had no issues thus far. We would totally recommend bill and autofinders again.

Br
Review №8

Our family has purchased multiple vehicles from The Auto Finders. Heres why: 1) Integrity: Its difficult to find honesty in the car business. Michael and his team are honest, transparent and they work hard to find the right vehicle. 2) Professionalism: Every step of the process is handled with great professionalism. The team is courteous and organized. 3) Convenience: We simply describe the vehicle we want, and Michael and the team find it. Then the vehicle is delivered to us. There are no wasted hours sitting in a grim dealership; no shifty sales practices. We will continue to work with The Auto Finders.

Ke
Review №9

Great customer service!! Helped me in everything I needed, They explained everything i needed to know about the car i was interested in, great deals!!! I would totally purchase another car at Auto Finders. 100% recommended!!

Da
Review №10

Great Service!!! Fast and convenient!!! Thank you to the whole staff!!! I have been all up and down Miami Boulevard looking for a reliable car! And this is the place!!! Thank u again🙏🏽🙌🏼👍🏼

Mi
Review №11

Bought a car from them last fall, car is still holding up fine. I just needed a car to get me from A to B, nothing fancy. Im happy with my purchase and would return if I am still living in this area in the future. I liked the fact that they seem like normal people, not like the vampires that work at the huge dealerships haha.

Ma
Review №12

This post is several months delayed BUT:I LOVE this company! They are absolutely AMAZING! I live in the Outer Banks and was HAND DELIVERED a Nissan Xterra at 8AM from Raleigh (3+hours away from where I live) for my birthday surprise because my dad is across the country and couldn’t do It himself like he wanted to.They took a lot of time with my dad on the phone and were extremely thorough with everything that my dad had on his list, it really meant so much to him and I can’t even express in words how much that meant to me either!What an awesome family run business, they truly made us feel like part of their family as well. Thank you guys so much!!P.S. my 12-year-old vehicle that I got from them is in excellent condition and drives like a brand new! Five stars for quality all around!! 🙌🏻

Gr
Review №13

The Auto Finders treat me like family. This is the second car I purchased from them. Never had any major issues with any of my vehicles. Mike was able to find me the car of my dreams; Audi A7!!! The added bonus is getting the free car wash on Fridays and Leon does an amazing job! I only trust him to hbd wash my car because he gives it that extra shine! Thanks Again for everything!

Hu
Review №14

This review might be a little way past overdue! I purchased a Honda Element from them almost a decade ago, and all I can remember is how accommodating he was! Thank you guys for a memorable experience!

Ma
Review №15

Good place to buy a car from They help people with bad credit

Ma
Review №16

Very reliable, trustworthy, and amazing customer service. I put my mother-in-law, who lives in Wilmington NC, in touch with The Auto Finders and she was well taken care of. This was her very first car purchase that she handled all on her own. They even delivered her car to her house!! Highly recommend!!

Ky
Review №17

Great customer service, super friendly and laid back staff. They noticed one of the wiper blades wasnt working at 100% and went out and bought another one to replace it while I was signing papers. 10/10 would recommend!!

Ke
Review №18

Had my first deal with Auto Finders today and was extremely impressed. We typically buy 1 or 2 trucks/cars a year and I hate wasting my time at a dealership. Was able to give Mike what I wanted, he did all the negotiations, and car was delivered in no time. Could not have been more pleased with the service and the ease of the transaction. Will only be using Auto Finders going forward. So easy!!

Ch
Review №19

This was a very smooth and - dare I say - enjoyable car buying experience. Our minivan needed urgent replacing. I work fulltime, we have two littles, and this happened during the pandemic - so it would have been quite an ordeal to visit multiple dealerships and vet replacement vehicles by ourselves.Consulted with The Auto Finders via phone on what we wanted. They provided some direction for us to research and we came up with a priority list of what we needed and wanted in a vehicle. They found a match for us within our budget, retrieved it, inspected it, serviced it, and brought it to our house. I think the whole process (including our research) took about a week and a half.We noticed one small issue (missing floormats) AFTER completing the transaction and giving our signed acceptance. They still took care of it, immediately and at their own expense, which we didnt ask for or expect. And theyre helping us get another keyfob for the vehicle at a much cheaper rate than we would pay on our own.These guys are ethical, have tremendous integrity, and will work hard to take care of you. We will purchase our next vehicle through them with confidence.

Ci
Review №20

My husband and I, as well as each of our 4 children have been buying cars through Auto Finders for many years. We buy over the phone and internet since we live in Virginia. We have always been extremely satisfied. We have always gotten exactly what we are looking for, new or used in a timely fashion and at a great price! We have a lot of trust and confidence in them. Mike and crew are wonderful to work with. We will do it again, soon.

Gr
Review №21

Absolutely wonderful customer service! Jayne and Patrick were so patient and went above and beyond to make the car buying process an easy one! Highly recommend to anyone who is looking to buy a good car from great people!!

Da
Review №22

Small dealership with Friendly and professional staff. Super clean cars. Well worth your time to take a look. I did purchase a vehicle and had no way to get it to my house that day and they offered to deliver the car for me. They brought it to me and put it in my driveway. Very smooth process through whole deal. If I need another vehicle they definitely will be the first place I will check.

St
Review №23

Me and my husband purchased a Jeep Patriot from Mike. I had a light pop on dealing with the ETC. I had no idea what it was but they were quick to get me in and get it to a shop for me and let me use a loaner car to get home. I never have had anyone even major dealership do that for me. It was always up to me to get appointments to the shop set up and sitting there all day as they try and fix my car. They were amazing to me and my husband.

Fi
Review №24

I just bought my Tacoma truck through them and Michael and the group are so easy to work with! They are incredibly smart during the car buying process and will get the best car for your budget. From start to finish I felt like they had my best interest in mind and never pushed me to buy something I didn’t love. Truly a better experience than any other dealer can offer! I will buy all of my cars through them!

Da
Review №25

Mike and Pat are absolutely amazing. They worked with me and helped me way past closing time. This was the first time I ever bought a car and they made it soo easy and were very helpful. I’m definitely coming back here for my next one and will be bring my friends here as well. THANKS GUYS

Mi
Review №26

I been with Auto Finders for nearly 6 years. This car dealership can be trusted. One can rest in confidence in the vehicles that they sell. Thanks Auto Finders!.

Ma
Review №27

I was looking for a car a little over a year ago and my credit wasnt so good had some blemishes so I was really skeptical if I was going to get approved. I was also skeptical on purchasing a used car because I have always bought new cars but Michael M help me and was very patient with answering all my questions. Also he was very knowledgeable on the vehicles I was looking at, I did purchase a Nissan Murano still have it to this day and I love it if you are looking to purchase a car please see Michael M he will definitely go above and beyond for customer satisfaction! Thanks Michael M..

Pa
Review №28

I was skeptical of buying from a smaller car lot, but that was until I found Auto Finders. They had the vehicle I wanted advertised so I gave it a go. The vehicle was as advertised, the staff friendly and helpful, and there was NO high pressure sales tactics or pressure to add on products. The team working on my financing details while I was home and I simply showed up to sign a few papers and was out the door in 15 minutes. I might actually not hate car buying anymore 😉

Tr
Review №29

Good people helped me out a lot even worked out a deal on my down payment I recommend going here if you want a car great place to be on any day of the week and best part free car wash on Friday’s 😆

Sh
Review №30

I work in sales, so I know what to expect when buying a car. As I recently searched for a new vehicle I went to multiple dealerships, where I faced aggressive salesmen pressuring me to make a move. I even had one try push a buyers order towards me and put a pen in my hand the second I got back from test driving the car.The Auto Finders, however, was the exact opposite of what I expected- and I mean that in the best way possible. The friendly crew here allowed me to test drive the car multiple times. I found a slight problem, and they immediately fixed it. They answered all questions I had about the car straightforward, no dodgy answers or shifty tactics involved. They listed the car at an honest price, way better than what I could find elsewhere, and then still were able to work with me to get where I wanted to be.I cannot emphasize enough how friendly the team here is. They didnt focus on trying to MAKE me buy the car, they focused on helping me WANT the car by allowing me to take my time with the decision, test it multiple times, ask questions, and sleep on it.I should also mention how easy the buying process was: it took 20 minutes max, and every paper I signed was explained in detail.Overall, this dealership sold me an awesome car at a fair price, and was a pleasure to work with during my evaluation process.

Di
Review №31

Theyre awesome!! I went to auto finders hoping to find a car that will fit mine and my childrens needs and they delivered! I found a great car less than 10 yrs old and under 100,000 miles! My car payments are affordable also. My dealer Mike M was a great help and made sure I got exactly what I wanted! Thanks so much for your help Mike, you and everyone else at auto finders are truly a god send!!

Mc
Review №32

I was searching for a Van and finally lucked up and found auto finders. What a great bunch of people to work with and they have the best prices in Durham. Bill was very helpful in our decision to purchase. I highly recommend this place for your next purchase of your new vehicle.

Mi
Review №33

Mike and Patrick plus all the staff very friendly. They even got us quotes on three different cars to see which one was a better deal. My wife and myself are extremely happy with our Suv! Would recommend them to anyone that needs a reliable vehicle!!!! They make you feel like home. They also treat you like family from day one.

Bl
Review №34

I was out looking for Toyota SUVs and as I was leaving another dealership I was praying that God would lead me to the right place and he did The Auto Finders Mike M. he was very helpful and patient he was not one of those sale person who push you into buying something. I told him what I was looking for and the price range, I test drove SUVs, I asked him about an SUV that I saw that was parked toward the back. I ended up buying it a Lexus that I just love! Everyone at The Auto Finders was very helpful.

Mo
Review №35

The staff are very kind, patient and resourceful. They got me the best deal with a low interest rate for a 2013 Nissan. The car looks great and drives well. I really appreciate how they talked to me knowledgeably and genuinely. They were not pushy or obsessed with the sale like I assumed a used car salesmen would be. I was very happy with my experience and purchase there. Will 100% recommend this place to anyone.

Ti
Review №36

Mr Bill and his staff are absolutely wonderful. My daughter loves her car and so do I.

Ma
Review №37

The Auto Finders team went above and beyond to find my family the perfect car. They have a broad network of dealers they work with, something I didn’t realize before I reached out to them. This allows them to find a very specific car for their customer. In our case we wanted a four year old champagne colored Accord with under 30k miles and in great condition. They found us a four year old champagne Accord with 20k miles, in great condition. They not only met, but exceeded our expectations! Highly recommend!!

Ky
Review №38

My old explorer had basically given up the ghost. However, just when I was giving up hope of finding anyone that would be willing to work with bad credit/lack of credit history, I was pointed to The Auto Finders. Mike and the team were like a beacon of hope. I had spent nearly two weeks stressed beyond belief, barely able to sleep, thinking that I was going to be losing my job as I couldnt make the delivers as per my job description. I had been to multiple other dealers, and they all told me theyd help me get a car, but in the end I left each one without a car, and an ever growing sense of dread and stress. Then came Mike, who worked with me, and made the process as seamless as possible, filling in any questions and blanks I still had. Now I sit here, typing this review, able to breathe a sigh of relief. They worked with me and told me straight up about what they can and cannot do. The car I walked away with tonight, was in great condition, clean, and didnt have any issues.If you are looking for a new/used car, with people who will tell you how it is, and isnt just trying to get you in and out of the door leaving you with more questions than answers, I would highly recommend the team at The Auto Finders.

Be
Review №39

I am happy with the service I got from the company. I wanted a fair price on a vehicle and The Auto Finders provide that for me. The customer service was outstanding. I received help throughout the entire process. I highly recommend them to anyone looking to purchase a vehicle.

RE
Review №40

Mike M is awesome. He really worked to get me into a vehicle that I wanted and put my son in an outstanding SUV . From start to finish he is honest, helpful,encouraging, and he really cares about his customers. If you need a car, talk to Mike M at The Auto Finders. I am sending everyone I know there. Oh yeah, everyone else on the office was just as nice. Overall great experience!

T.
Review №41

Found the car I was looking for on the AutoFinders website. When I got there I was greeted my Mike. Let me say he was awesome!! He was not smothering, lead me to the car I was looking for and allowed me to test drive. He gave me the car history during the drive and asked engaging questions around my car shopping. Very personable. Needless to say, the car was mine! I got it that day... the whole process was one of the best out of all my years of car shopping. I would recommend giving them a try if you are looking to buy.

Da
Review №42

Excellent from start to finish! Michael is the epitome of professionalism and salesmanship with integrity! They found us exactly what we were looking for at a great price, and even delivered it to our house! I could not be happier, would recommend them to anyone, and will personally be using them again when its time to buy another car. Great job Auto Finders!

Ha
Review №43

10/10. They made my car buying experience very easy. Not only did they work with my difficult financial situation, but I ended up with a vehicle I love for a very reasonable price. Everyone I encountered was friendly and courteous, completely different from other dealers Id been to in the area. I fully intend on going backto the Auto Finders if I ever need another used vehicle.

Ta
Review №44

Great people, great car, great place highly recommend them. Thanks bunches guys.Tawana Campbell

Or
Review №45

I bought a car here 4 years and love the great customer services. My wife decide that it was time to trade up our sedan and get a SUV since the family is growing. I didnt think twice to go to the Auto Finders Mike and Bill got the car my wife want it and we drove off the lot within a few hours. Keep up the good work !!!!!

Al
Review №46

Great cars, great deal, great service, great people. After searching for an entire week. Me and my wife thought we would have to settle for a car worth $1000.00. We finally came across The Auto Finders on the day we had to turn in our rental. I want to give a special thanks to Patrick. This man will go far and beyond to make sure you leave there happy and with what you want and need. Thank you so much again Patrick and the auto finders team. Am sure our daughter will love our new Jeep Liberty as she grows.

Je
Review №47

John Sale and Patrick were amazing! They helped my 18 year old daughter get into her first car. She got an amazing deal and a great car! She is very happy with her first car buying experience. Thanks Auto Finders! We will definitely go back the next time we need a car.

Sh
Review №48

I must say that I had a great experience. The staff was very pleasant. They deliver excellent customer service. Mike Manoogian was an awesome salesman. He ensured that I was completely satisfied before the purchase. He answered my questions. I highly recommend this dealership to all. Ms. Green

Th
Review №49

I did my research and decided to give The Auto Finders a try. I tried 3 different cars and finally found the one I wanted to purchase. Long story short, every staff member I encountered was friendly, real and professional. They never pressured me to buy anything and answered all of my questions o the best of their abilities. They kept communicating with me after purchase.The car had a few scuffs and dings and they agreed to have a service they use to come buff it out. True to their word I came back at the arranged time and the guy removed all of the scuffs. Car is clean and runs great so far, clean Carfax. I will be back for the free car washes as well. I highly recommend The Auto Finders! Give them a chance, they are a great dealership with good, decent and hard working people. I dont see a need to buy another vehicle for a while but next time I do I will return here.Thank you Mike, Patrick, Mike and Carol for your help and work. It was a great car buying experience.

Jo
Review №50

Friendly staff, no hassles, fair terms. My salesman, Mike, was great to work with. I told him exactly what I was looking for and price I wanted to pay. He made it happen and was very respectful. I bought over 10 cars in my life and this experience was right up there with the big time dealerships.

Je
Review №51

We enjoyed our car buying experience with The Auto Finders! We traveled to several car dealerships in the Raleigh/Durham area and their team was by far the best and the easiest to work with. They worked well within our budget and did not force anything upon us. Their staff was knowledgeable about their inventory and knew what they had available that met the qualifications we needed. I would encourage anyone to buy from them.

To
Review №52

I just bought 2 minivans from Mike and 1st the customer service was the top of the line. It was an easy process all the way through. If you have not visited Autofinders it’s a must. It’s very few places that you will get a 5* and they really really deserve it. All I have to say is, if you’re looking for Great Cars and Customer Service don’t look at further!

Li
Review №53

Had an excellent buying experience with Mike at The Auto Finders. He was quick to communicate, answer questions, and supply photo requests. The purchase was smooth and as painless as spending can be. I am glad to have made the trip to North Carolina to work with a reputable, no hassle dealership.

Ra
Review №54

Mike and Patrick were amazing!! They answered all of my questions, provided honest responses and feedback, and worked extensively so I could get the financing to purchase my car. I’m very happy with my car, and the customer service was excellent.

Pa
Review №55

I got a good deal on a 2006 Ford Explorer 4 x 4. Mike was great to work with. Very low pressure, but also made sure I had great service. They are not like your typical used car dealer, they are much better!

Th
Review №56

After a week long search of cars and getting denied at a couple of dealers the auto finders put us in a vehicle. Patrick was more than helpful and did everything he could; calling banks and making sure my husband and I were leaving there in a vehicle. We cant thank him enough especially with our daughter arriving in less than weeks. We love our new jeep. Thanks again Patrick and the auto finders!

Jo
Review №57

We went to see a preowned Toyota Camry that we found on the website of The Auto Finders Car Dealership, Durham. But unfortunately, before we reached there, someone already bought the car. My impression was that they are always in high demand. Specially, we met Mike, who was really helpful and a great professional. Although, we didnt get a chance to buy the car from him, Mike treated us very well and showed all the cars he had in the inventory at that time. Even after that he followed up and gave updates. Great customer service. I would recommend to visit them !

Ja
Review №58

Absolutely the best experience I have ever had buying a car new or used!!!!I had been looking for a large car to take the place of my Chevy Suburban.Google lead me to their inventory that had a 2006 Dodge Magnum with ONLY 60,000 miles!!!I showed up around 10 am while they were still getting the car ready to put out front.Quick test drive and I was out by noon with my new car. Incredible!!!All car dealers could learn a thing or two from Mike and Carol.Truly a remarkable experience. They should get 10 STARS!!!!

Sc
Review №59

My wife and I had been looking for a small truck for our son and had almost given up trying to find something that was in the mileage and price range we were looking for. We found a truck listed on The Auto Finders website. We live an hour and a half away from Durham but decided to make the trip and we are so glad that we did. The sales staff were wonderful to work with. No pressure sales. They took their time in explaining everything in detail. I highly recommend The Auto Finders dealership.

mi
Review №60

Very nice staff, no pushy salesmen and will work with you if you need to buy a car,I bought a car from them and couldnt be more happy. Very trustworthy people. Mike,Carol, Patrick and the rest of the staff are great. Highly recommend.

jo
Review №61

Had a great experience here at AutoFinders! Found the car online, went for a test drive and the advertised price WAS the price. Bought car that day. No haggling, no hidden fees...easiest car buying ever! They even gave me the extra key fob and the sport mats...so that was like getting $400 in free stuff. Highly recommended.

As
Review №62

I have now bought two cars from The Auto Finders! I would not dare go anywhere else. Mrs. Carol works with you and Mike was a awesome salesman! This is what a car buying experience is all about!! Great Service... Even Better Prices... Love my new car!!

De
Review №63

Awesome Service! My parents in laws were starting down the path to replace a very old car, and getting really frustrated. They live in SC. I contacted Michael and asked if he could help them out. To say that Michael helped them out would be an understatement! He found the car of their dreams, drove the car to them, with all paperwork taken care of, and drove their old car away to sell for them. My Father In Law commented, he has never bought a car this easy, with such little hassle, in his life. Thank you Michael for being such a great car guy. Cheers!

Ro
Review №64

Great experience! Mike was awesome. He was good at his job and stayed past usual work hours to make sure my purchase could take place on the same day. The team is really invested in making sure you have a fantastic experience.

Li
Review №65

Excellent used car buying experience. The owners are friendly but not pushy at all, and they let us take the vehicle to our own mechanic to have it checked out before we bought it. Their prices are also really great! Highly recommended if youre looking for a used vehicle.

Bu
Review №66

Mike was extremely helpful in communicating with me and answering my questions. He even put the truck up on a lift for me to inspect underneath. Patrick in finance was also very helpful in answering my questions. Great service and friendly staff.

An
Review №67

We had a wonderful experience at auto finders. We had be having troubles getting approved by other dealerships and they went way above what the other places did to get us approved and was able to drive away with our first family car! Thanks guys!! I highly recommend them!!

Gr
Review №68

Quite possibly the nicest staff Ive ever had the opportunity of buying a car from. They got me an awesome deal and a newer model car for my credit. They listened to me when I said that I could only afford so much a month and made the deal successful. Great family business.

Sa
Review №69

This is my 2nd time working with The Auto Finders. I had a very specific request - to find my dream car! I contacted Michael Darrow and we discussed my wish list and firm budget. He worked diligently to find the car of my dreams, and personally visited the out of state dealership to check out the prospective car to ensure everything would meet my expectations. He was successful in negotiating the price down so I actually came in $1,500.00+ UNDER my budget! Im thrilled about my new car, and my experience with Michael D. was excellent! He provided top-notch customer service and the process was seamless. I highly recommend The Auto Finders if you want help purchasing your dream car, and to have an expert handle the negotiations and car research!!

Tr
Review №70

Mike is fantastic ! It took me over a week to get to the dealership due to my job. He was willing to come to Sanford from Durham so I wouldnt have to drive. Everyone there is so nice. And I got the Mustang of my dreams! Thanks Mike and Carol !

Jo
Review №71

Mike and Scott were patient and very helpful. My wife and I visited the dealership several times, but were always greeted with a polite and helpful attitude. The car we bought is great and my wife and I couldnt be happier with the quality of the service at the Auto Finders.

Jo
Review №72

I have purchased my 2nd car now from Michael and his team and I could not be more satisfied! Completely professional and very thorough. This is the best car buying experience Ive ever had! Give them a call for any of your car buying needs! New or used you will not be disappointed!

sh
Review №73

I had such a wonderful experience from the beginning to the end with this company! They were attentive but not pushy. They worked with me to make sure that all of my questions were answered and any concerns were addressed. They helped me to be certain I was getting a fair reimbursement from the insurance company and provided me with concrete instruction about determining vehicle value. I bought an amazing vehicle at an incredible value and simply could not be happier!. I am looking forward to the free car washes! I strongly recommend using them if you are in the market for a new/used vehicle.

Zo
Review №74

Avoid at all cost. I recently paid off my car and have yet to receive a receipt or the title. Had many issues with them when our purchasing my car. They are probably the most unprofessional bunch that I have dealt with1. I put down certain amount of $$$ to hold the car and the day we came to buy it the car was not there. Apparently the owner was driving it. This upset me big time and I should have ran!2. Sometime after having the car perhaps 2 or 3 days later. It was smoking and smoke was coming in the car. Their mechanic that they use fix it. I leave and dont even make it 5 minutes. The car is smoking again. They took the car for 3 to 4 days. Didnt even offer a loaner.3. I def complained about this and wanted them to take the car back. The owners son was very rude. He said it was normal for cars to have issues. No. Not right off the bat. Their 30 point mechanic is a hot mess. I wouldnt trust them to put air in my tire.I took the car to Subaru dealership afterward and they found 4 pages of issues wrong with the car.4. Lastly, they do not have anything set up where u can make payments online but have to sent your personal debt card to the owners wife phone. She never sent any receipts and so on. She is married to the owner and the mother of the financing guy. They were very unhelpful, unkind, unprofessional and unresonable.5. People of color it would be best for us to support other people of color. There are a couple dealership that are black or hispanic owned. Oh, they registered the car wrong so I was unable to get a tag. I drove months and months with a temp tag. They wanted me to come in but I didnt trust them ....6. Run.They contacted me after this review. They know who I am. Be aware!

Pa
Review №75

Mr. Mike M is awesome, he really helped me find a vehicle that I could afford. He was honest, kept me encourage,and very helpful to me. Mr. Mike M made it happen for me. Thank you AutoFinder for having a good salesman like Mr. Mike M. Oh! Thank you to Ms.Carol

Sh
Review №76

The folks at The Auto Finders couldnt have made our Saturday Labor day weekend any smoother! Patrick, Mike M and his team made us feel like family. They made sure all of our needs were met and they even gave my Autistic son a plug to use for his phone while mom and dad went to business. I originally wanted a truck but my wife settled for a very nice car. very happy with the smooth purchase and the ease of finding the dealership. These guys are top notch and unlike any other used car dealer in the area! Dont let one bad review cloud your judgement on coming here. We are truly grateful for the staff here at The Auto Finders and couldnt have found a better place at any time ever! Thanks yall!

De
Review №77

I used this app called Autolist and it helps you find the car right for you. Once I got to The Auto Finders I instantly received help and it felt genuine. They helped me every step of the way and answered all my questions. About an hour or so later, I was riding off in a Dodge Avenger. If they dont have what you are looking for, just let them know and give them some time to find it. I trust this dealership and so should you!

Ja
Review №78

Very awesome team! My dad and I are very glad we found The Auto Finders for our new vehicle purchase. John was so helpful along the way and answered all of our questions! Were now very glad with our truck all thanks to you guys. Totally recommend!

Ch
Review №79

We’ve purchased 4 cars from Michael and his team and have been extremely pleased with their service.We were accidentally misquoted on our last purchase, but they honored their quoted price at a loss.  This is a company with the highest level of integrity, and I refer them to anyone I know who is looking for a vehicle.

Jo
Review №80

Michael and crew - thanks so much for the great service you provided me in the search for and purchase of my prius. I couldnt be happier with the outcome! Just for others to know, this is our 2nd terrific experience :)

Ke
Review №81

I got a vehicle from the Auto Finders, last year, around March and now a year and 4 months later, after Ive taken great care of my car, service wise, my transmission is slipping. Ive been struggling financially as well, which of course is my own problem. But, I called Michael today because I finally got up the money for both of my payments for June and July and was calmly expressing my concerns about my transmission and I could hear the frustration in his voice. Michael was more concerned about the payments than the fact that the car he sold me is trying to break down on me. Mind you, the car is no where near paid off. Michael didnt want to hear what I had to say, and he hung the phone up on me. That isnt very professional Michael. I wouldnt recommend this shiesty, shady car lot to ANYONE. Everything that glitters isnt gold, and Michael and his family are clearly all about the money. Good customer service is something Michael lacks in HORRIBLY. Dont waste your money.

Da
Review №82

We were in the market for a used car with lots of bells and whistles....Scott worked with us and found a new KIA OPTIMA with everything in our price range for a used vehicle. Great service...they even arranged financing at a much lower rate than our Credit Union. Many thanks...

Be
Review №83

Years ago, i resolved to never buy a new car again; however, buying used cars can be a time-consuming hassle and can often result in a bad buy. Ive bought two work vehicles from Michael and Carol, a GMC Pick-up and a Chevy van. Both are excellent vehicles, thanks to Michael tirelessly researching and hunting to find the exact match to my needs. They deliver the vehicle and arrange financing through the bank. On Fridays, I can go to Auto finders and theyll wash my vehicles, free of charge! Buying from Auto Finders is effortless, and always results in a great car and a great value. Next up? A car for my wife! Thanks so much, Michael, Carol and company.

An
Review №84

I just bought my new (used) car at the auto finders in Durham and i love it. Mike M. made it sooo easy for me, he did all the work, all i had to do is show up, test drive the car i picked out and signed some papers. i love my new car and i highly recommend these guys for finding your next car.

Di
Review №85

I had the best experience with them. They were very nice and patient making sure I was ready and set to go. The car was very nice and clean, they even filled my tank up! I would definitely recommend the autofinders to anyone looking for a car. Id definitely buy another car from them. thank you autofinders !(:

Br
Review №86

Easy to work with, upfront and honest. Will definitely be back in the future when car shopping again.

Ra
Review №87

Just purchased my used Subaru Forester from The Auto Finders. Great service. Highly recommended. He drove all the way to the Smokey Mountains from Durham and back. Thanks Guys!

Fu
Review №88

Be very careful very careful purchasing a car from these people. Their 3 month warranty is a joke. Read read the fine print. Bought a 🚗 from them had to tow it back to them 7 days later. I had a 3 month warranty. Their mechanic said it was the engine, which was covered. They wanted me to pay 3000. Found out that the loan people....car people...mechanics all ....one ✋ washes the other! Get legal counsel! Wouldnt recommend these people to a WOUNDED 🐕!

Da
Review №89

I recently had the pleasure of working with Mike Baldasaro when I was on the hunt for a good value on a Tacoma. Mike and the rest of the Auto Finders team were great to work with and went out of their way to make this easy and enjoyable for me. They worked hard on the additional requests I had for the vehicle and were very patient. I recommend this be your first stop if you are thinking about buying a car.

Za
Review №90

Great experience as a first-time car buyer. My sales-person (Patrick) was super laid-back, helpful and very informative. He printed out the Autocheck reports for the vehicles I was interested in so that I could make a more informed decision about which vehicle to buy. Prices were very fair when compared to the KBB value. Highly recommended.

Im
Review №91

They were very helpful without being pushy. No sales gimmicks were used and they were very friendly.

Br
Review №92

I think it’s pretty funny how the owner only responds to the bad reviews, and there are always excuses as to why the customer is wrong.Also, it’s very sad that these “buy here, pay here” dealerships offer financing for people with bad credit, and sell them faulty vehicles knowing they will not be able to afford the fix.A few things to note:1. The truck is one owner, 120,000 miles.2. The truck is under a three month, 3000 mike warranty.3. The oil was replaced even though I told him I wanted to send the oil off for an analysis to find out if any additives were put in the truck to cover up a leak.4. When the oil was replaced, it was black and thick, and had white smoke “billowing” out. Billowing was the exact word used by Ford.The “three month warranty” is only valid at the shops that the owner, Michael, deals with. The owner of Walkers Garage personally told me that he isn’t capable of doing an analysis, and noticed that the f150, one owner, 120,000 mile truck is burning oil and has burned one quart of oil in 2700 miles. The truck is billowing smoke, meaning a blown head gasket, but Walkers Garage told me that he will not call is anything other than a “cold crank” because Michael, the owner of Auto Finders gives him so much business. He also said that if the head gasket is busted, he has no idea how to tell, and has no ability to fix it.We’ve offered to take it to Ford and pay the analysis, and if it comes back as the head gasket, we asked for it to be fixed. If it’s not the head gasket, we told Michael we would pay for the fix. They told us absolutely not, it’s “their warranty” and they will only take it to “their shops.” Michael said Ford will do unnecessary work in order to get payment.I can already tell you, Michael is going to respond by telling me he offered to fix the truck, but we walked out the door. We have been there a few times now to ask if they would fix the truck, and he says “I won’t fix what isn’t broken” and “we will only fix it at our selected shops.” When we politely kept asking, he got very defensive, and kicked us out. That’s where the “we’re offering to fix your truck, but you walked out the door” will come into play.Snakes don’t always look like snakes. Most time they look like well-off, educated white people.

Sc
Review №93

Patrick was professional and delivered on what he said. I would absolutely do business with them again.

Pe
Review №94

Mike Manoogian was great! No pressure & very Professional. He even went the extra mile for literally and delivered my car! Next time this will be my first stop. I couldn’t be happier with the car or the service!

Su
Review №95

I had the best experience with auto finders. Mike M helped me out to make sure I found something I liked. They make you feel like family.

Jo
Review №96

Recently went by on the recommendation of a friend to look at a truck. These folks get it! Without asking they showed me the carfax and the service records. When we talked price they pulled up the Kelly Blue Book and explained they didnt put a ridiculous price on the truck and priced it fair (it was). Drove home a really nice F150, LOVE IT! Ill be back in the future.

Mi
Review №97

A great Family run business that does things the right way!Michael and Patrick made my recent car buying experience quick and easy! The car was clean as stated and came with a full tank of gas! Mike found me the right car for me within my budget. Patrick got me financed at a great interest rate and even protected my car with GAP+ Insurance and an extended warranty.This is my second purchase from The Auto Finders. I went back for a reason, and thats because they do business the right way. My first purchase was an Acura RDX that I got from Carol and Patrick.Would definitely recommend!

Cy
Review №98

I really enjoyed getting my used car from here. Mike and the rest of the staff are very friendly and caring. I recommend them to anyone looking to buy a used car.

La
Review №99

I dont have enough words to express my appreciation to Mike M. for working so hard to help me get in another vehicle, his customer service is beyond 5 stars I wish I could give him 10 stars. I will look no further when it comes to purchasing a vehicle. Im happy with my ride!! Thanks Mike for all your help, support and not to mention patience. You are my salesman for life and Ill be sending others your way..so lookout 😎 #TeamAutoFinders #TeamMike

Qu
Review №100

I had such a wonderful experience with this company. i really fleet like they did everything in there power to mach me with the right bank so i can make fordable payments each month. the loan i receive was with Welcome Federal Credit Union, the people there are just as nice and helpful as the people at Auto Finders. overall my experience was wonderful form start to finish. everybody that works there was very helpful. Great price and miles on my 2013 Kia Optima LX. i would recommend that you come here first to get a great car you would love.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1603 S Miami Blvd, Durham, NC 27703, United States
  • Site:https://theautofinders.com/
  • Phone:+1 919-957-0156
Categories
  • Auto broker
  • Car dealer
  • Car finance and loan company
  • Chevrolet dealer
  • Ford dealer
  • Honda dealer
  • Hyundai dealer
  • Nissan dealer
  • Toyota dealer
  • Used car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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