I can’t thank you guys enough for the excellent work done on my car. I was able to drive my car back home 500+ miles straight with absolutely no issues whatsoever. I have to say I was nervous at first but the work done proved the quality and care given. Thank you for answering all of our questions through the process with dignity and respect as well as the professionalism and the excellence displayed throughout. Thank you for getting me and my son home safely. I highly recommend this shop and it’s staff.

Pleasant experience from beginning to end. good communication. nice finish. Could have given a little more cleaning detail after being in shop for 6 weeks but Im please overall. I highly recommend Michael Jordan Nissan for body work and repair. Thumbs 👍

Our truck had some type of overspray all over the paint and windows when picked up. One of the replacement parts was not completely painted

Great service. No stress repairs on my car. Everyone was helpful. My car looks great. Shawn the car and us through the process and dealt with our insurance. He made it easy for us. I highly recommend them.

I had a lot of front end damage to my car and I chose Michael Jordan for my repairs. Devon was my estimator. I received amazing service with lots of communication during the service. My car doesn’t look like anything’s has ever happened and the paint job is spot on/ exact match. Devon was very nice and answered all my questions, opened my hood for an underneath view. I received my car before the eta date that was given and Devon offered accommodations to work my schedule. My car is my baby and I’m glad I made the right choice. I’m very happy with my entire experience! I don’t give positive views easily but this one was well deserved!

The collision center staff is extremely professional and very helpful. They made my car look brand new. Shawn went extremely out his way to help me and communicated every step in the process of repairing my car. They also repaired it within a few days and gave me options of how it could be repaired rather than trying to take as much money from me as possible like other repair shops. Thanks Shawn!

I love this collision center they are the best my car looks brand new! I love Rachel and her good and professional customer service is A plus!!! My service reps were good too!

They are so On time and professional great energy toward there customers. They also take wonderful care of there customers. I appreciate them for all that they do.

I have been fortunate enough not to have needed a collision center or body shop up until this point and I can say I was extremely impressed with the level of professionalism and courtesy I received at Michael Jordan collision center. Besides that the work was excellent. My car looks brand new. Excellent experience.

The young lady up front was great and made the process easyThe car looks like it did before the damageThey cleaned the inside of the car and it smelled great 😊I would recommend this place for any accidents

Needed to have a paint repair done on my Tesla Model 3 after it was hit by a door in a parking lot. Small chip in the paint, but required removing the front fender. Just picked the car up this morning and it looks good as new.

The team at the Michael Jordan Collision Center took care of my car and I with excellent customer service, high quality work, and clear communication. I got a few sections of my car repainted and they went the extra mile to touch up rock chips on the rest of my car, with no extra charge. This team maintains a large focus on quality and efficiency, and I would most definitely recommend their services to those who are looking.

I went to MJ Collision because of a car accident. They did an excellent job on my vehicle. They kept me informed of the progress of the repairs to my car by calling and texting. There was a delay in getting my car back on the date scheduled but David called me to explain why. The delay was something that they couldn’t control. The customer service is outstanding. Rachel helped me with everything like the rental car, insurance paperwork. She is awesome. I would highly recommend them.

Didnt have the repair done to my 2018 Ford Raptor because transferred job in midstream quote to Asheville, however, staff was EXTREMELY professional, knowledgeable & polite. Keep up the great work guys..💯💪👍😎🇺🇸🇺🇸

Chris was wonderful- made sure to provide timely updates and treated all of my concerns with care and respect. Thank you!!

Very professional! Everyone was so kind and accommodating, they explained the work being done to my vehicle very clearly so I understood every detail. Being able to communicate over telephone and text message made the experience easy and smoother than any body shop I have ever used. Will definitely recommended to my friends and family and will utilize for any of my future needs. Thank you to the Michael Jordan Collision team for the excellent service!

Someone hit me and drove away. I was so upset and stressed out but honestly it was for nothing. Michael Jordan collision helped me figure out my claim stuff helped me figure out my rental and then had all the body repairs done in a few days. I was blown away by how fast and nice and quality they were. I hope I never ever have to go to a body shop again but if I have to I will be coming back to them!

The staff there is very friendly and helpful. They respond quickly both over the phone and the chat option online. I was able to get my car a day before the estimated time and I loved the results! Would definitely recommend!

From start to finish a great experience. Our 2004 Suburban needed the hood and roof repainted. The final product was very good. Paint match excellent and customer service from Shawn Kemp was outstanding!

Everyone was super nice and professional. The part was ordered and came in the next day. It was installed while I waited. Shawn was very helpful.

Five stars for the crew at Michael Jordan Collision Center, and thanks to Devon H for helping us out throughout the whole process, one I was wholly unfamiliar with (dealing with someone elses insurance, having body work done.) He kept us up to date daily on the progress and was very helpful and informative during the process. Someone backed into my wifes car and I set up an appointment to get it fixed here, it took them about two and a half days total from start to finish to replace the fender, repair the door, repair the bumper cover, and paint. The paint blending is perfect, panel fitment is spot on, and the car is actually in better shape than it was before it got backed into. now I just want the rest of the car to look as nice as the right front corner does. I would recommend Michael Jordan Collision center to anyone in the area looking to get body work done! Thank you for helping us out!-James M

I am very pleased with work that was performed on my vehicle.

I chose MJC prior to this recent repair and thats why I chose them this time around. They were very nice and professional and the process is concise. When you call to make an appointment it is QUICK and they will answer any question you have and explain all that you need to know. They also allow you to take a look at the work they did to make sure you are satisfied with the outcome. I expected nothing less than the service I received last year and they delivered! I love the atmosphere and the people who work there! MJC is a great choice so choose them!

David Davalos Great service and very helpful‼️‼️ I would definitely come back and see him

Top notch collusion repair facility. Very professional and excellent work.

Michael Jordan Collision is the complete package when it comes to auto repair service. Everyone was very personable and professional. My repairs were handled expeditiously, smoothly and I received my vehicle back in better condition than before my accident. The handled my claim from the moment it was towed to them by initiating contact with me and my insurance, they directed me how to follow up with insurance and even put me in a rental. They got my insurance to cover every minor detail related to my claim and there was not extended charges dropped on my lap when I came to pick up my car. Great Job!! Great people! You wont be disappointed.

Working with Shawn was a pleasure. He kept in contact every step of the way and car was finished as promised. The new fender and other body work/paint was done to perfection. Looked like a new Murano. He also insured 5 other mechanical work items were done by the time we picked up the Nissan

Very polite and knowledgeable front desk

Ashamed to say we needed this shops assistance for a second time this year...once for someone else damaging the car, once for my wife running over a package in the roadway. ...Unfortunately, the second time was nowhere near as good. We received a few updates via a third party app (Carwise, I believe it was called), but heard nothing from the claim manager for Geico (Devon). We werent told who was in charge of the claim, when the work would be done, nothing. Turns out the app even gave faulty information, because I called and the original manager (Shawn - highly recommend working with him, he handled our initial incident) gave me correct info which directly contradicted the timeline given via the app. He let me know the car should be ready around lunchtime on a specific day. It wasnt until almost 5pm on that day that we heard from anyone without me calling...saying the car was ready but we had no way to get there in time before closing. All in all, the work was excellent and we received a free wash and vacuum, but we were left in the dark for about 2 weeks regarding the repairs. Parts apparently arrived damaged, other hiccups were discovered along the way, various delays were encountered (including weather) but we experienced no reliable communication. I cant be but so upset about parts arriving damaged or other delays because thats zero fault of the business, but I can be upset about not being told why a 2-3 day estimated repair took a week and a half (excluding weekends). Please get rid of the app...

Shop was extremely professional and the process was very easy. I dropped the keys off after an initial estimate and was contacted via text by the supervisor later that day to tell me there was additional damage but they were already working on fixing that too. Throughout the process I was kept informed of status updates which kept me from feeling anxious or frustrated by not knowiywhat was happening to my car. Received the car less than a week later and it honestly looked better than when we bought the car. The paint match and the fit and finish were perfect. Not to mention they include a slip of all work done to the car and have a lifetime warranty. I hope to not need collision repair again...but if I do, I dont plan on going anywhere else.

I highly recommend Shawn to look at your vehicle. He did a great job at analyzing and providing a descriptive suggestions about what I need to get done to my car. Also, I was allowed to take pictures of my car from home and send it to the representative to help me get a quick estimate. I really enjoyed my experience. If you are looking to get your car fixed at a reasonable price and professionally done, come here!

Work took longer than initially estimated, but was worth it. Looked better when they were done with it than when we bought it, inside and out. Very easy to work with. Thanks!

I took my Mazda to Jordan Collision to repair some minor front end damage. Their price was lower than the nearby Mazda dealership and lower than another independent shop in town. Drop off was simple and the car was ready ahead of schedule. The repair looks great and they also did some minor detailing that I did not expect. Great experience overall!

Michael Jordan Collision gets 5 stars. They kept me informed of the the progress of our vehicle repairs from start to finish. I never had to call them once to get the status of the repair. The final repairs came under the the original estimate. The truck looks as good as new. I would not hesitate to refer them to my work colleagues and friends. Exceptional job!!!!

I needed my front bumper repaired after hitting a deer. They repaired my bumper beautifully. There was a hiccup with getting additional funds from the insurance company which made the repair take longer which was out of their control. I was impressed with Shawn who went out of his way to bring a compound to rub out an additional scrape unrelated to the accident. That is what I call “over and above” exceptional customer service. I would highly recommend anyone using their services. Great job Michael Jordan Collision Center!!!!

Very professional, high quality work, and timely service when I needed it. I would recommend every to take their car here whenever they need work done. Thank you so much for taking such good care of me and my car!!

High quality paint job on my hood with a guarantee!

Everyone At MJ Collison was outstanding! Would recommend 10/10. They were prompt, polite, and kept me informed every step of the way. Jaime Arredondo is the best!

I use MJ Collision for insurance covered repairs. The experience and service, start to finish, was immpecable. Clarke was extremely helpful in getting the process started and Devon kept me informed of the repairs each step. The car looked amazing when I picked it up! They made an inconvenient situation so much better. So professional, knowledgeable, and caring.Highly recommend this company!

Its hard to find car guys who you can trust to give you straight information, quality work, and fair pricing. Ive brought 2 of my cars to Michael Jordan Collision Center and have been impressed with their care and communication throughout each process. They put your piece of mind as a priority and call and text to keep you updated. My car was finished ahead of schedule and was sparkling clean when I picked it up. These are my car guys!

Michael Jordans Collision did a great job on my car. Also the customer service was outstanding. My hat is off to Shawn, he kept me informed from the beginning to the end. I would refer all my friends there and ask for Shawn.

Amazing service and outstanding body work

What a great place. The best collision repair business in the triangle. Had some routine body work done and when I picked my car up, they had also fixed an issue with my door locking mechanism free of charge. Jaime is a great operator. I would recommend to anyone.

Work was done in a timely manner. I was kept informed every step of the way. Everyone I dealt with was very friendly, polite, & professional. I would definitely recommend them .

After a fender bender in a parking lot that left my passenger side pretty badly scraped and dented, Michael Jordan provided fast and efficient service. From getting the damage quoted, to working with insurance, to scheduling a drop off, to actually dropping the car, the turnaround time couldnt have been more than 48 hours. They were exceptionally communicative while they had my car and returned the car in prime shape within a week. In fact, they were even able to finish it a couple hours early after a last second request so I could pick it up during my lunch break. Highly recommend!

My experience with Michael Jordan Body shop was a wonderful one. Everyone was professional and friendly. The repairs to my car were finished ahead of schedule. They even washed and waxed her-she looks fabulous! I would highly recommend their services.

Great service and they were very responsive. I would definitely. Recommend

After hitting a bear with my brand new 2020 Kia Forte, most of the front end was badly damaged and had parts and pieces missing. Within the same day of it getting to this shop, I had an accurate estimate for when it would be completed. They kept me informed and were very polite and professional throughout the whole thing, even when at the end of repairs we had to wait for my insurance for a few days to make sure payment was all good. Specifically, Chris was the one who worked with me and handled my (many) phone calls, and also talked with my insurance to try to get everything done faster. I genuinely could not be happier with the customer service he provided, as he even offered to stay late one day to wait on my insurance company. The car is like new again, it looks new and drives so well and smooth. Outstanding service 110%.

I had a collision with a Deer, and these guys were awesome. When I went to pick up my car, she looked brand new. I would definitely recommend them.

Jamie was AWESOME! he made sure my vehicle was properly repaired and he was very professional. Big ups to him, as well as a huge Thank you for a top quality, first time experience with Michael Jordan Collision Center.

Car was ultimately a total loss. They are trifling. They took my MJ plate frame without asking permission. Trifling!

Devon was great to deal with. He explained the whole process thoroughly and kept us informed with the repair.

Chris was very professional and went above and beyond to accommodate me while awaiting my car repair. I would refer anyone here for a quality job. Thank you.

Great job with performing quick estimate for damage to my car. Staff was courteous and knowledgeable.

The people who worked with me were friendly. They communicated every stage in the process of fixing my car. Thy took the time to explain details.

Great place to get repairs done on any type of vehicle. Great people and customer service.

MJN is polite, professional and promp. They do excellent quality work. The whole process was hassle free. I had my truck back in no time. I highly recommend using MJN for any kind of repair.

I appreciate that I was treated well and professionally. The people that I had direct contact with wore masks and social distancing was observed. The work was done well and in a timely fashion.

It was an great experience the management staff took great care of me over the weekend I was working and to alleviate my frustrations they paid for my rental until I was able to get my vehicle Monday morning they saved me a lot of money Great Services & Kind Staff

The front end of my bumper was knocked off after a hit and run. I called another repair shop who said they didnt have any appointments until the next week and said they could not look at it or give a quote until then, but would probably be over $1000. I called Michael Jordan and they stated they could take me for an appointment at 9 am. I went over at 8:15 and they were able to see me after waiting for about 15-20 minutes before my appointment. Devin very warmly introduced himself and walked out with me to take a look at the car. He was able to realign and pop the bumper back in right then and there and took the time to explain to me how the bumper worked and why he believed it should be fine and secure moving forward. He offered a full cosmetic repair if I wanted it, but was fine as long as it was secure. He encouraged me to come back if I experience any issues and I definitely will. Overall great experience! P.S. they have a great coffee selection and waiting area :) Thank you MJCC and Devin!

They did an awesome job on my car, made sure it was fixed the way it was suppose to be fixed, they even washed and cleaned it for me, I have absolutely no complaints what’s so ever! I hope that I wouldn’t need them again so soon but my girlfriend was in an accident two weeks after I got my car back, so Micheal Jordan collision will be doing the repairs to hers as well! They have my business for life.

Tyler did an AMAZING job on my Atlas! Had a dent in my hood & he was able to fix it in one day. Looks brand new! Even clean my car.

We had a fantastic experience with these folks. Very friendly and professional, did a great job, helped us work with the insurance company to get everything taken care of, and even cleaned the car inside and out before they finished. Looks better than before the accident. Will definitely come back if we have a need for collision repairs again.

Excellent service and professional staff.

They did GREAT!! The service was great and fast! My car looks brand NEW again! Thanks MJN collision team!!

Repair turned out great and the process couldn’t have been easier. Hopefully I won’t need to go back any time soon :), but if I need a collision repair I will definitely go back to this shop to have it done.

Great place for body work. Great customer service.

Very professional handling of repairs of damages to my Nissan with honest feedback and transparency.

Very friendly, responsive and professional staff. Clean repair job looks like nothing every happened. Car was delivered to me personally! Awesome experience. Would definitely recommend MJ Collision!

In the last 5 years, I have been in 5 accidents that werent my fault. Because of this, I have had my fair share of experiences with collision facilities. This was my first visit with Michael Jordan Collision. I got into an accident and although its never good timing, it was REALLY bad timing. However, Michael Jordan Collision made everything so easy. Frequent updates, they worked with my insurance company, and didnt let the hurricane slow them down. My car looks better than it did before the accident. It was the easiest experience Ive had with a body shop. Thank you Michael Jordan Collision!

Explained process and delays very well and worked extremely hard to get my truck back to me by my deadline. Plus, it looked great when returned.

Everyone at this facility was focused on delivering great customer service. I appreciated the timely communication about my vehicle throughout the repair process.

If this is the company that you choose, please get the total before you leave the building. They charged over $1000 for one headlight and when asked, why didnt someone call me, no response is given. They do not honor their price nor do they feel as though they should justify their lack of communication. Moving forward here are a few suggestions: 1. Be sure that the customer is fully aware of the cost. 2. Do not provide free estimates if you arent going to honor them. 3. Be honest.

Staff were professional, service was great, and my car looks awesome.

I have had to bring my 2014 Honda in twice now to them, once to fix my front end when someone hit me, and second time to fix the back end when someone hit me. Both times they were professional, worked extremely fast, handled all business with the insurance company, and when I needed a rental, they personally had someone drop it off to my house! Both times the body work they did had my car looking brand new, and the paint job they do is phenomenal and has a lifetime guarantee. Definitely recommend them for any body work!

For the most part, the car is back to a good condition. The paint job is off. I know paint is tricky but being a 2015, it could have been better. I had the entire rear side painted at a different location and it matched 100%. I did get a round around, but it was not too bad for the most part. Thank-yall.

DON’T take your car here! I had body work done on my new car only to find film on the windows that will not come off making it hard to see through... And the overlay is ridiculous. It’s very rough to touch. I have contacted them in regards to this and have yet to be contacted back. I gave them one star because they did get the dent out. However I’m left having to pay to get this sand out and fixed!

I was in an accident where an individual ran a stop sign and I impacted her on the passenger’s side damaging the entire front end of my truck. I went to Michael Jordan on the advice of a friend. When I arrived I informed the adjuster that works for Michael Jordan/State Farm that the truck was pulling so it needed to be aligned, and that the impact made a headlight of mine go out. They call me back a few days later and inform me that my headlight was installed incorrectly therefore Michael Jordan nor State Farm will be liable. How was it installed incorrectly yet it passed inspection and worked with no problems? Then they called me and informed me my truck was ready to be picked up. I asked them had it been aligned? They said that it wasn’t even in the ticket! A front end collision and they don’t even check the alignment! They proceeded to align it the following day before pick up. Upon pick up I realized not just one but both of my headlights weren’t in the same condition prior to the accident(turn signal light was out on both lights whereas before I had them do the work it was just the passenger(which was caused by the accident)). Michael Jordan Collision had the potential to have a customer for life, but now I will never go back and will never recommend them to anyone. The reason I leave three stars is because they did a very good job on my bumper and grille and detailing the inside andoutside of my vehicle.UPDATE: I checked under the hood and discovered they left my fuse panel completely uncovered. Thank God I checked before a hard rain or else my truck would’ve been ruined. Changing to 1 star after this. Completely unprofessional and unsatisfactory.

They are amazing. My car looked brand new when I picked it up. It was cleaner than what I had left it. It ran like the day I drove it off the sales lot. They told me if there were any problems to call them. Hope to never need a collision repair again but if I do, they are the ones to go to.

Great experience! I had a broken door handle and had been told by an oil change chain that my windshield wiper fluid container had a hole in it. Both were minor issues, but they knew getting the vehicle fixed was important to me and they went above and beyond to make the repairs during my initial visit. I was super impressed with the facility (never thought I would think that an auto shop looked sharp and felt well put together). I hope I do not need collision services in the future, but if I do, I will be back. Definitely consider them as one of your options!

My cars bumper was loose and the inner plastic separating the wheels from the bumper had descended onto the tire. Since my car was old and I didnt want to spend a fortune on getting it repaired, I needed some help cutting away the excess plastic and gluing the bumper back into place. A different body shop said they wanted to replace the entire thing for $1700. But Gage at MJCC understood exactly what I wanted for the car, cut away the excess plastic, and glued (glue cost me only $7) my bumper back into place without charging for his service. Will definitely head back here if I need anything in the future.

Sophie and Clarke were very friendly and helpful. The guys in the shop fixed all my issues. Highly recommend!

Great service!!My car needed a new bumper from a hit and run in a parking lot. It took them 3 days to get my car back on the road. When I picked up my car, the car was cleaned and the inside was vacuumed. In the event I need body work done again, I will be sending my car back!!Thanks!

Awesome experience! Customer service is amazing. My truck came back better than ever. Definitely recommend

My daughter took her car there they said when we made .The appointment they would order the parts she drops it off a holiday week . But was told it would still be done it wasn’t they had it for two weeks and never ordered the parts. Until after the holiday and when she got it back she had issues with no fluid in the new. Radiator they but in and two weeks later had to take it to a dealership problem with transmission. When called to tell them was told there was stuff need to be done but insurance would fix it.

The staff here are very friendly and professional. They treated my vehicle just as I would and took the time to listen to my concerns. The facility is also very clean and well kept. I would recommend them and plan on using their services if needed in the future.

Timely and professional

The lady at the front desk was very helpful! great service !

Thank you, Clarke, and all of the wonderful staff at Michael Jordan Nissan Collision!!

Needed something to be done before road trip, they did a excellent job and fast.Staff was friendly and professional. Place was very clean.

This has been the worse experience. Never will I ever take my car here again, they keep changing the deadline to when it’s going to be done, the customer service has been bad, they are now avoiding me when I call. This has got to be the worse experience ever, I’ve been spending more than $40 a day on Uber for the past month to get back and forth from work and they just don’t understand how bad I need my vehicle.

Great service, great followup, and great results. I do recommend this body shop.

Although I had a minor bumper repair, the entire team treated me like my business mattered. Great customer service and great work. I would absolutely take me car there anytime I needed work!

Around three years ago I was in an accident and I went to Michael Jordan collision at their 15-501 location. I had never been in an accident and didn’t know what to do. At the time the service advisor was very helpful and ultimately my car was totaled. I didn’t have to do anything I was very thankful for their help.Last year on Thanksgiving Day someone tried to pass me on a double yellow line and hit my fender. A small amount of paint transfer was under the bottom of the door and my fender was damaged. GEICO came to my home, looked at the car and I pointed out all of the damage. The GEICO rep said most off the damage was on the fender and the auto body shop could put a chemical on the paint to remove the small amount of paint transfer or buff it out. I also asked for an alignment and he was happy include cash for that.I had to tell the service advisor Randall to align my car even though GEICO provided money the in the check for the service. They did do the alignment and provided me the print off that I requested for my peace of mind. When I picked up my car I did noticed that two small lines of paint were still under my door. I pointed this out to Randell the service adviser. He said to get some finger nail polish remover. I should have made him take it off but was on my lunch break and I didn’t see anything else wrong with my repair. About a week ago I noticed a very small gap where the windshield and fender meets. A family member said that is just needed to be snapped into place. I also noticed a small chip of pain on the passenger side of my bumper. I was under the impression that they painted my bumper, but I now know that it they only used clear coat. It is possible that it was there before the accident even though I don’t think it was.Today, I went back and pointed out these very small things thinking I shouldn’t have any problems. I was mostly concerned about the gap where the fender meets my windshield. Randell was able to snap the piece in place and I pointed out my other two small concerns. My frustration started when he said the two small lines of paint transfers under the door was “prior damage.” Not once did he say anything about prior damage when I mentioned it to him when I picked up my car. It is possible that the paint chip on the driver side bumper could have been there but I specifically pointed out the paint transfer under my door to Randell when I picked it up the car. Jamie the manager came out with a bottle of paint remover and in 30 seconds took care of the issue. My only feedback to Michael Jordan collision is to train your service advisor in customer service and not accuse customers of trying to get something they arent entitled to.

Great customer service! Awesome work!!

Had a great experience! Sophie promptly greated me and made me feel welcomed the got Gage to get me my estimate and was very real and wasn’t trying to take advantage like some local body shops do. Josh fixed my vehicle. Gage was extremely helpful and kind and will be back when needed because of his service. Thank you Micheal Jordan Collison Center.

They had my car looking brand new again!

MJ Collision Center did an excellent job on my car. They went the extra mile to ensure that my car was restored to the state it was in before someone hit it, even getting an alignment, which of course I wouldnt have missed until I had bad tire wear.Its only the 2nd body shop Ive ever needed, but its worlds better than the previous job.

Incredibly kind and helpful, great service

They were awesome!