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Caliber Collision
722 Iredell St, Durham, NC 27705, United States
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Caliber Collision
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Br
Review №1

Very professional folks. Were able to do the job well, quickly, and at a fair price. Even more, when there was a small error on there end, they took no time in admitting the issue and resolving it within minutes. We are exceedingly happy with their service and will return for any further body shop needs.

La
Review №2

Chris helped me with a tricky situation with a wobby license plate. He took the time to brainstorm different solutions and consider different options in order to securely affix the license plate to my car. He was professional, courteous, and communicative in his interactions with me. I highly suggest Caliber Collision for your auto body needs!

An
Review №3

This company went above and beyond the call of duty! My daughter had a fender bender and messed up the front of her car. I asked the manager to confirm it was okay to drive until our appointment. He took time out of his busy schedule and pushed the dent out enabling the hood to close. We did not get charged for this! I want to also mention that the girl that answered the phone was super nice! Excellent customer service! There are still good people in this world. Thank y’all so much! God bless you!

Am
Review №4

The folks at Caliber Collision on Iredell are amazing. They gave me daily updates about my car. They completed it when they said they would and they even fixed my key as a kind gesture. I don’t like having to get my car repaired. They make it so stress free and do superb work. I have used them twice and they are who I will always choose for when bodywork is needed.

Sh
Review №5

I had a great experience with this Caliber Collision location. The managers went above and beyond with their service and were extremely responsive. The repair to my back door went smoothly and was fairly priced. I highly recommend this business!

Da
Review №6

Overall great company to work with. They had a reasonable price estimate and fixed my car in the estimated time frame. The quality was amazing! Car looked new in the area of damage. Great customer service. Would definitely recommend to others.

Co
Review №7

Ive had to visit Caliber more than Id like to admit this year, but Mark and the team were super helpful every time I needed an opinion and did a great job when I had to get some repairs done. Highly recommend

Sc
Review №8

Mark and Chris are awesome would go no other place for body work

Bi
Review №9

It was very good experience .staff is very friendly they know what they are doing .it is quality work

Pr
Review №10

My son and I had a pleasant experience withCaliber Colision recently. My car was in aminor accident on Father’s Day. The rearPassenger door was pushed against therear tire and was not drivable. The car wastowed to Caliber. The next day, we went toCaliber and was told the car was totaled andthey could not work on it. Rather then leavingus “high & dry” the owner, at no cost, was kind enoughto use some of his tools to clear the the fenderaway from the tire, allowing us to drive thecar. What a great gesture. Thank you Caliberfor caring.Richard L.

Jo
Review №11

A parking mistake had the underside of my van dragging. I went in today to see if they could fix it. Mark (who was at first siting in the office) gladly took a look and then laid on the ground and went at it for 10 minutes. He didnt charge me anything! I was amazed that he genuinely wanted to help me. To me thats great customer service! Thanks Mark!

Ma
Review №12

Very happy with the work on my car. It took a little longer than they had originally stated but it was due to a part taking longer than usual. All in all I was completely satisfied

An
Review №13

Great place! Friendly and professional staff. Couldn’t have asked for better service especially since I didn’t how things worked after someone backed into my car. They helped with everything from working with the insurance company to the car rental company to walking me through the repair details when finished. Also texted me every day to keep me up to date on the progress. Would use again if necessary and highly recommend to others.

Ch
Review №14

Caliber Collison did an outstandibg job. The body work and painting were done in away that one could not tell that my car was ever damaged.. I was in awe about the clean up of the car after being repaired. Both the exterior and interior looked like new. I had no problems with the timing or being kept informed. THANKS! Charles McMillan, A very satisfied customer.

Ni
Review №15

The bumper that originally came in to replace my damaged one didnt fit properly. So instead of returning my car is less than perfect conditions, they kept it just a few days longer to make sure it was perfect. They made sure to update me and my insurance/rental agency the whole time so it made my life a lot easier. Mark and Chris were great!

Au
Review №16

I took my car in just for an estimate after a small fender bender, and instead they managed to fix my car on the spot ! Super helpful

Em
Review №17

I was very pleased when I saw my car when I went to pick it up. Their service was very professional and quality of work is excellent. I had two damaged doors which had to be replaced. My car looks as good as new. Thanks

Ci
Review №18

Chris and Ieisha(I hope I spelled her name right) were always incredible. I called several times to ask questions and no matter what they were always patient, polite, and friendly. They did everything they could to make sure my experience with them was enjoyable and they succeeded. I wish I was staying local so I could use that guise was again

No
Review №19

This is the first time in all my 59 years when dealing with a repair that Ive felt totally satisfied. From the front desk to the back of those that I did communicate with everyone was exceptionally courteous and accommodating. The time to repair my car was reasonable and when I picked it up it was even clean! I really appreciate everyone working with me and would highly recommend Caliber Collision in the future. Thank you! Happy Holidays!

La
Review №20

Very happy with my experience at Caliber Collision. We had two animal collision accidents within a short time and the experience with both repairs was easy. We were very satisfied with the results.

Ch
Review №21

Caliber collision does excellent work

Mi
Review №22

Great place, really liked it... they didn’t check that the blinkers on the headlight they replaced worked before letting me take my car back though. But, they fixed it really quick when I drove back

Ja
Review №23

Following an accident that damaged my left front fender, suspension, wheel and tire, Caliber Collision did excellent body work and mechanical repairs. In fact, their attention to detail was so good that I can’t even tell my car was ever in an accident. What’s more, Chris and Mark were both very professional, kept me informed of progress, and finished the job when promised. Caliber gets my highest recommendation.

Ma
Review №24

Five stars to Iesha and Chris for their prompt attention to my 2009 Civic. It needed a minor fender repair, which Chris completed in less than five minutes, all for free. Excellent service!

Jo
Review №25

Not only excellent and fast work Mark and his team keep me informed about the work being done on my car at all times.Great job. Thanks guys!!!!

Ni
Review №26

They were extremely courteous and professional. They dealt with my insurance company and did an excellent job fixing my car.

Ry
Review №27

Need better communication.

Je
Review №28

Appoint was fast and easy. Service was great. My car looks brand new

An
Review №29

Excellent service. We had a minor body repair issue on our Toyota Highlander and the shop was able to repair it in about 5 minutes at no cost. Scheduling was easy, they wore masks and followed other coronavirus protocols, and were very pleasant to work with. I would for sure use them again.

Ma
Review №30

Prompt courteous service and an excellent job was done with my repairs. Special thanks to Chris!

Pe
Review №31

The staff did a great job! I was very pleased with their professionalism & courtesy.

Wi
Review №32

Teamwork is what I observed.

Ju
Review №33

Very professional. Absolutely satisfied with the work that they did on my Chevy Impala.

Ro
Review №34

I needed work done on my Toyota. The staff an the manager Chris were first class. The price they quoted me was the price I was charged. I will definitely will use them again and will recommend to family and friends. They made a difficult situation a pleasant one.

Ki
Review №35

They kept me up to date with my car and my adjuster. They had my car ready and cleaned.

Mi
Review №36

Awesome, quick and quality work. Definitely A plus service.

Di
Review №37

Someone scuffed my car and I brought it over some these guys to check it out. Someone ended up just adding some lacquer and wiping most of it off with a towel, free of charge.

Su
Review №38

Everyone was very kind and helpful, from the receptionist to the service adviser. They gave me an accurate estimate of the work to be done and when I could expect to get the car back. The repair work was excellent, and the car was returned to me in clean condition. Great job!

Li
Review №39

Just came from Caliber expecting to just get an estimate on a few scraps and bumps on my 2019 WRK, Chris was awesome and took car of two of the three problems on the spot and worked with me to find an affordable option for the third. Will be coming back for sure. Thanks again Chris!

Do
Review №40

Great service!

Lu
Review №41

Incredible service, clear communication, and high quality work, it was a great experience at Caliber! After initial problems with the computer wiring, they took care of the entire issue. They did it all of this for a fraction of the cost of the dealers estimate. Could not recommend this place more, and thank you to Chris and the whole team!

Cr
Review №42

I love my car and was devastated when it was severely damaged recently. A friend recommended Caliber Collision and Im glad I listened. From the minute my car arrived at Caliber, Chris, the manager, understood how upset I was over all the damage. He and his staff were friendly and professional, and they made every effort to put me at ease. A few days later, as promised, I was able to pick up my car and it looked great.You would never know it had been damaged. The paint job was perfect.If I ever need to have auto body work done again, it will be at Caliber Collision and I recommend them without reservation. Many thanks to the Caliber crew for a great job!

Bu
Review №43

Caliber Collision did an excellent job on our car. A door handle was broken by the branch of a tree during a storm. They were thorough and prompt in giving me an estimate and doing the repair. Chris, especially, was very helpful, courteous and professional. I recommend this business highly. Their price is also reasonable compared to the prices quoted by similar businesses. Keep it up, guys!

De
Review №44

Ive never written a review before because Im not very good with computers. But i needed work done on my 2010 Camry after a hail storm. You know how it is here in N.C with the crazy weather we have!!! So a friend of mine recommended Caliber Collision on Iradell st. So needless to say i used them to fix my car. I was given a fair and reasonable estimate! My whole experience was professional and comforting. Knowing the work would be done right and in a timely manner! My Camry looks great now!!! I hope my review helps! Thank You so much Debbie

Bi
Review №45

It was a great experience

Br
Review №46

My car got hit on the passenger door in the mirror it had a scratch it was about the size of your hand it had a dent in the side over the front passenger Tire and they fixed all that made it look new! good job!!!!

De
Review №47

Chris and his staff not only work to help but also save you money! 100% recommend, thanks guys!

徐中
Review №48

Very helpful crew!! Thanks Chris for the quick and efficient help! Much appreciated

Ka
Review №49

Recently Caliber Collision on Iredell in Durham replaced a tail light unit for me after I had broken it. Their service is friendly and their work is high quality. They handled a minor repair for me a few months ago, as well. I highly recommend them, and if I need more extensive work on my car I will return to them.

Mr
Review №50

Great job

Sa
Review №51

My relatively new car was scratched up in a parking lot, so I took it to Caliber Collision in Durham on Iredell Street for an estimate. Mark cleaned off the transferred paint from the other vehicle & told me that the remaining scratches were not deep enough to permit rust or further damage to my cars finish. He pointed out a small dent & gave me a very reasonable estimate for taking care of that & the remaining scratches, if I chose to do so. I really appreciate having everything explained to me so thoroughly & him letting me know that the option of do nothing would not further harm my car. If I do decide to get the dent taken out, I will definitely be taking my car to Caliber!

M
Review №52

Excellent service! I am not great at reversing =/ and have come here a couple of times to replace my back bumper. I went last week and the service person popped out my bumper into its original shape for no charge. This place is highly recommended for quality and also for their care for customers.

Sc
Review №53

I scheduled an appointment to have my bumper looked at for possible damage behind the body panel. instead of having to leave the vehicle and come back and get it they went outside to the parking lot and gave it a quick look and assured me that there was no underlying damage. They could have charged me but were very honest and very helpful. They even offered to buff the tiny scratch out for free. I recommend them without reservation. Its not every day you run into an organization as forthright as caliber collision.

Ly
Review №54

Our 2004 Sequoia was scraped up on the rear panel. Caliber/Iredell St. did a quick, terrific job of bringing it back to mint condition. Couldnt be happier or more pleased.

Tr
Review №55

Great customer service! My car was repaired in less than a week. They even let you drop your rental car off with them to save another trip or time waiting around.

Ly
Review №56

I took my car in for some minor body work. Service was quick and work was high quality. The staff is friendly, professional and easy to work with.

Ca
Review №57

I had some repairs that needed to be done on my car and Chase Hall Did an excellent Job painting more repair the service was friendly, very high quality and prompt service.

Ch
Review №58

The folks at Caliber were amazing. I hit a deer with my car and they totally took care of everything! They worked with my insurance, and even had my car repaired early. I absolutely recommend them for fast, professional, and great car repair!

Am
Review №59

Great experience!!! Friendly and efficient staff! I have used this location for many years and they have always exceeded my expectations! Thanks guys!!!

Ja
Review №60

Very professional and was willing to put some numbers on paper regarding my car even though it was their professional opinion that my car would be totaled by the insurance company! And it was!

Ke
Review №61

This Caliber Collision location is my go-to spot for my cars cosmetic needs. They have fair prices, do great work, and have a very friendly staff. I highly recommend them to my friends, and anyone else reading this review. They are AMAZING!

AN
Review №62

Very good kept me up-to-date on my vehicle process by calling me.At the end of the day when all work was done everything was very good.

Ca
Review №63

Fantastic experience! Professional and friendly staff who made navigating insurance companies seamless. My car was hit and needed the bumper replaced. Not only was the bumper replaced, but by car was spotless inside and out when it was returned. So happy with this experience and will definitely return.

N.
Review №64

Ive had occasion to use Caliber Collision on a number of occasions for various fixes. Today I stopped by to ask if they could replace the seal in the moonroof of my 2005 Subaru Forester - it was leaking (on me). Chris immediately said it was likely not a bad seal, but rather clogged drains. He did a quick test, confirmed and blew out the drains while I waited. Charge: none. The local Subaru dealership would likely have replaced the seal anyway and charged 100s of dollars to do so. My high opinion of Chris and Caliber was confirmed. Thanks!

Jo
Review №65

Very satisfied with the work done by Caliber. Great repair, good price, and clear communication from their team.

Pr
Review №66

Friendly, kept me posted along the way, happy w/ the work they did. They took care of all communication w/ insurance...it was all pretty no-hassle.

Ba
Review №67

Chris and his team did an excellent job with my repairs. Would not go anywhere else!

ma
Review №68

Johnson Body Shop went above and beyond for me. The professionalism and courtesy of the staff was top notch and I couldnt have asked for a better end result. The paint and body work they provided for me was flawless. Thank you so much to Matt Brown and your crew for making my car beautiful again. I cant thank you enough.

Ge
Review №69

Great staff and service.

Be
Review №70

The front of my car got smashed pretty badly. I took it to Caliber and they did a beautiful job putting it back together. It feels like a new car now. Estimate was accurate. Great communication. Would recommend highly to anyone in need of good body repair for their car.

Da
Review №71

The customer service I received from the guys in the front office was remarkable and the outcome of the repair was fantastic. I will always bring my vehicles here when they need repair.

Kr
Review №72

These guys are so nice and respectful. Wow. What a blessing. Its hard to find businesses that are this pleasant to work with. I highly recommend Johnson Collision Center!!

Wh
Review №73

I am extremely hard to please, so giving 5 stars is unheard of for me! I just have to say that Mike and the team at Johnson Collision is world class. Theyre good people that run a fair business. I was going to have the same work done at the dealership and it was going to cost me close to $500. For a 1/3 of the cost and WAY less time, Johnson Collision fixed me right up! I cant thank you enough for being awesome! I will send everybody I know to you!!

Na
Review №74

Love this place! They are the only place that I trust my vehicles to be repaired after an ouchie! Knowledgeable, friendly and communicative staff! They know how to take care of the customer AND the car!

Je
Review №75

Helped me out in a pinch even though I was a new customer and they were super busy. Super friendly.

Sr
Review №76

This shop gets rave reviews on my neighborhood list serve every time someone asks about body shops. So, when I had an accident and my insurance company was rattling off their list of recommended shops in the area, I stopped them as soon as they mentioned Johnson Collision, and I had my car towed there. They did a wonderful job, going above and beyond what they needed to do for just the repairs related to the accident, finished on schedule, and kept me updated. I wouldnt hesitate to go there again.

Ro
Review №77

My car still has front end damage. This is terrible. I was told my radiator is cracked. Thet fixed my car twice in the front and never looked at my radiator.....please fix.

To
Review №78

After some bumper shenanigans, I had plastic hanging below the hood of my car. They had me in and out in ten minutes!

Do
Review №79

I just used this shop because it was close to my house and I was very pleased. They did the work exactly as esimated and even saved me $100 becuase one of the planned repairs was not really necessary. I highly recommend them.

Ro
Review №80

Very nice people. They are honest and efficient

F
Review №81

Somebody broke into our car and messed up the door in the process. We didnt have the window replaced here, but they fixed the messed up door. No complaints.

Br
Review №82

Very kind. We came in close to closing in a Friday afternoon and they didnt hesitate to help us us out.

Ta
Review №83

Prompt and polite. They did good work on my vehicle.

li
Review №84

I didnt go inside.

SM
Review №85

Courteous, thorough, timely!

So
Review №86

Good folks and honest.

Me
Review №87

Guest Service was great

ga
Review №88

Thanks Shark! }~^>

Information
5 Photos
88 Comments
4.7 Rating
  • Address:722 Iredell St, Durham, NC 27705, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/durham-iredell-st
  • Phone:+1 919-416-4600
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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