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AutoZone Auto Parts
9920 Paramount Blvd, Downey, CA 90240, United States
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AutoZone Auto Parts
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fr
Review №1

Really great visit. Carlos was very helpful. Thank you!

Lu
Review №2

Every single time I go there for an item I get great assistance and customer service, and if there is a little stumble they quickly get someone else to complete the process. This is the best AutoZone store I know (and I know many) and unless I’m in another part of the state, the only one I use.Thank you mgr. George, Dist Mgr. Mr. Flores, and today the very courteous Ms. X!!Receipt.#020231

Jo
Review №3

Im fine everything is good place and excellent service

Su
Review №4

Staff was very helpful even assisting with battery testing and changing out my dead battery.

An
Review №5

The nicest cleanest and biggest AutoZone. Plenty of parking. One way in One Way Out. You could drop your use oil here for free. Just walk in the store. Let them know is it used oil. And make sure its in a sealed container. and did I tell you its free😇 Heres another ⭐ for you. Thanks for keeping the 🌎 clean.

Ve
Review №6

Thank you Autozonefor helping me in getting my parts on time

Fr
Review №7

I purchased some items for my car, but i ended up not needing them, i call auto zone and asked about the return policy, they said as long as they had my phone number, it could be refunded, when I took the items back, they gave me a hard time and would not give me a cash refund, they only gave me a store credit on a card, i dont need the card i needed to be refunded the cash, they looked up my phone number and have it on record, they should have refunded me in cash since I didnt need anything else from their store, piss poor service. Im not happy with auto zone, Ill be looking for a better auto parts store from now on

Jo
Review №8

They always have what I need and are very helpful.

Ra
Review №9

Employees make you wait while on a personal call, and refer you to another employee. The guy that did help me was very knowledgeable.

Br
Review №10

George was very friendly and efficient. He grabbed my cabin air filter and I was out the door in less than 3 minutes.

Jo
Review №11

This is the most impressive Auto zone store you could ever buy from the manager Oscar is always very sharp and the delivery is fast and very professional you could never got anything better . We buy from them a few times a day and their product and service are awesome give them a try you will be very happy .

mm
Review №12

Very nice workers, and clean

De
Review №13

Employees were very friendly and helpful, they charged my battery (which they do for free) & carried it to my car for me.. they have a big parking lot and location is clean

Cr
Review №14

Theres a good place to buy and good people at you service.

R
Review №15

They actually sold me a part for a completely wrong vehicle. The part they sold me cause me to fail my smog check. I am still working with them to rectify this issue.

Cl
Review №16

Really bad customer service. The man who attend me had a bad attitude..... this happened on autozone paramount blvd. Will never come back there...

Mi
Review №17

Good service and good people an a.c. is super cool for it being 99 for today

ot
Review №18

Fast, friendly customer service, clean, a lot of parking. Will comeback.

Ch
Review №19

I wanted to comment on the AutoZone employee who recommended me this.You were right...your recommendation was on point.Thanks for the help, young dude.Sorry I didnt get your name.

An
Review №20

This guys are awesome belive me I have had buyer stuff in a lot of autozone and yesterday I have the best experience of customer service and a great support from a one of the clerk guys in this place in especif was excellent thank you and totally recommend it 😀.

Da
Review №21

The salesman came out check my battery put in my new battery for me free great service

CH
Review №22

Two at the register staring at the computers........not on the phone or attending to a customer. Two in line.......manager had to come over and ask the employees can you help these people out??!!

Jo
Review №23

Very good very nice and very good

Ja
Review №24

Awesome customer service, Andrew the store employee was extremely helpful, very courteous and professional.

Pr
Review №25

Found everything I needed but staff that was there that day no customer service skills, just look so unhappy.

He
Review №26

Great service walked in and was greeted and helped by George. He checked my battery and alternator for free. He dropped what he was doing to help. Will definitely be returning to this store for all my car needs.

Je
Review №27

Excellent Customer Service, very Knowledgeable, all their staff! Very attentive they go the extra mile to satisfy their customers . I know I was, I will go there again,and again, for all my and my Familys automotive needs.

Sh
Review №28

Very helpful 👍

Jo
Review №29

Ive always chosen auto zone over all

Ma
Review №30

Great service, quick visit, great selection!

Je
Review №31

Staff is really helpful!

Fr
Review №32

This is a good location for AutoZone. There is a good amount of parking thats rarely full and it has good stock of items carried. The store looks clean and organized. Also, I never have worry about stranger danger that I usually get at my regular AutoZone.

Mo
Review №33

Update:November, 2019Walked in today looking for a fuel pump. The people on the counter were very helpful and assisted me in finding what I needed. Keep up the good service guys.

Mo
Review №34

Always good service and always have what I need

Ca
Review №35

Fast, friendly parts are always in stock.

Br
Review №36

Awesome associates! They greet you as you walking and help you with any concerns you have 👍👍 thanks guys

Pa
Review №37

Friendly and courteous staff. Very knowledgeable team able to assist customer with tricky unknown problem causers

Ra
Review №38

Any parts for ur car they have it

Pe
Review №39

Great service and very knowledgeable. Management in amazing

A
Review №40

Good prices and friendly service people.

Ri
Review №41

This autozone has a lot more unique parts for my car and it was cheaper than my home store which is also in Downey.

Gr
Review №42

You can find everything that you need.Clean and helpful employees.

My
Review №43

I love this AutoZone right here on Paramount theyre the nicest one that any other theyre very courteous

Pa
Review №44

Excellent customer services place is spotless.and the dude help in with my check engine light and it was good!! Great service and welcoming.

Ar
Review №45

Staff is always willing to help you with anything they can great selection for auto parts clean place can only say good things about AutoZone as Im always there Norwalk Raider

Fr
Review №46

Friendly staff Active and Retired Military discount. Clean store

RO
Review №47

System was down but AutoZone still took good care of me.

By
Review №48

Customer service is wonderful here. Very courteous and professional.

de
Review №49

Not so good with handling special order parts I guess they say over night to 2 day wait, a week I call and they ask me for the company name and number who is sending it.. wth.. they have that info they placed the order..🤬

Jo
Review №50

Very helpful staff, take the time to explain and give you options.

Ro
Review №51

People that are very professional always very courteous and polite😎

Jo
Review №52

The service is great, the tools are getting better improving, but the quality of the part is up to you?

An
Review №53

I was taken care of quickly, efficiently they even asked if I wanted a napkin because I was adding oil to my car

Ig
Review №54

Always willing to.help and match a competitors price...I.ve been an automotive professional for decades..ive worked in both fields mechanical as well as colission repair..i have multiple automotive credentials and i am ICAR as well as ASE certified..im highly qualified to judge an automotive repair business...look for Jorge and or Gilbert...they have always helped me and gotten me out of a jamb when looking for parts when im running shops...friendly, professional and they always back up the warranties as stated...for an automotive professional that relies on reliable parts to mdevelop a customers trust that is imperative...trust AUTOZONE / as far as this team is concerned...A++++++ I recently installed a water pump and a clutch on my own vehicle...vehicle which is used to transport my little ones (children)...as automotive professional if i trust these parts for my own car well...maybe so should you...i will post photos of some of my automotive credentials yo validate my review and statements...

Ma
Review №55

Everytime I visit here all the workers really know their stuff and are helpful in every way

Ab
Review №56

Great experience. Friendly staff. Got in got out with no problem.

Fo
Review №57

Workers here are very knowledgeable, ask for Jose

Ri
Review №58

I walk in guys are informative and directed me quick to what I needed

Jo
Review №59

Ethon provided great customer service

An
Review №60

Went in today for some oil and a head light bulb purchased the items and asked if i could get help installing bulb workers name was bryan c. Guy was very professional fast and great help got my bulb in for no cost great service from autozone thankyou so much always gana come back appreciate the lending hand bryan keep up the good work its noticable :)

Ka
Review №61

Friendliest attendants with great sense of humor. They also offered to help me install a part despite freezing cold temperatures

Lu
Review №62

The people were great, they are verry helpful...

Ra
Review №63

Awesome way better service than pep boys and cheaper to someone attended me the instant i entered the store. I went to buy a battery and the employee explained all the different batteries they had

An
Review №64

Martin was so helpful!!! Being a girl car stuff can be confusing!!!! Not only did he help but showed me what to do!!!! Now i know!! Thanks martin appreciate it!!!!

un
Review №65

This place is great, I hate driving with my lights out so I immediately had to replace it, they even let me barrow a screw driver so I could change it in the parking lot.

Ke
Review №66

Horrible customer service and they dont respect the warranty on the product. Slamming the products while checking out at the registers.

Gi
Review №67

People dont smile, majority, only 1 out of 5 or 6 at the time, workers push most expensive items instead of least expensive and standing in line for to long while employees do other things instead of helping you, and more, but enough for today

Bi
Review №68

Fast easy and have the parts I need

An
Review №69

Pretty friendly store and helpful staff.

Sa
Review №70

Great management and employees welcoming atmosphere

Du
Review №71

Always helpful I used them back when I lived in Kentucky

Al
Review №72

Very helpful employees.

Ta
Review №73

Never never never after 15 year as customer go again to this store.5 dollars relay with 98 grades change 2 times, and after that the guy pretended I go for the part to Montebello store, I said no is ok give me my money back, he told me no, you go Montebello because somebody said that from the another store.I explain to the idiot my time is money, keep the 5 dollars end bye bye for ever autozone. Now I go with NAPA or Pep boys.That bad experience was in Downey on Paramount and Florence .

Ot
Review №74

Excellent people working here .

Da
Review №75

Always go here. Local spot that has everything you need to fix up a hoopty ride

Jo
Review №76

Attentive and helpful workforce.

To
Review №77

There nice. And help u find cheaper prices

Jo
Review №78

Horrible service, Manager was not helpful at all . Poor management team.

Ci
Review №79

Great customer service.

Ma
Review №80

The service guy that sold us the battery said he couldnt help us replace it because it could take up to 45 mins. We convinced him to look at the car and he decided to do the job, but he over charged us on the price. He said it would be $131.99 and the finally bill was almost $170 so we asked him to check again. This was when the store had only about 2 customers so beware.

Ne
Review №81

Great place ...

Gr
Review №82

Love it

El
Review №83

The people in very helpful

V
Review №84

Helpful service from Alberto!

Ma
Review №85

Good service!

Jo
Review №86

They checked my car battery free so professional

Th
Review №87

Great service and fast

El
Review №88

Any part or tool that you need, youll find it here.

Ro
Review №89

Did not have what I needed. Nor the service professionals I needed to know what I needed.

No
Review №90

I love this place

Le
Review №91

Very knowledgeable

fa
Review №92

Friendly staff they had everything we needed my buddy was leaking oil like crazy so we got some duct tape to plug up the hole and two more cans to make back from Vegas

jo
Review №93

Nice and clean place

Al
Review №94

Good seevice

Ga
Review №95

Great services

na
Review №96

Excellent service

An
Review №97

Helpful....

Ru
Review №98

Great service

Ju
Review №99

Great and helpful

Ju
Review №100

Absolutely useless, just told me they didnt work on cars, didnt bother helping me figure out what I would need to even try to fix the freaking vehicle.

Information
26 Photos
100 Comments
4.3 Rating
  • Address:9920 Paramount Blvd, Downey, CA 90240, United States
  • Site:https://autozone.com/locations/ca/downey/9920-paramount-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3346&y_source=1_MjQ2OTY2NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 562-776-3393
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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