Had some issues w/ installation, found out it was MY fault (not reading instructions thoroughly), they politely pointed out the problem and even helped with remedy solutions as well, making me feel well taken care of

Not only refuses to honor warranty but called me a liar to my face

Top notch facility and the best staff!!! Plenty of products on site available to view and inquire about. The staff is extremely knowledgeable and friendly. It was truly one of the best experiences Ive had with a company!! Pictures coming soon

First time Tein buyer. Bought their shocks and never buying them again. Dealing with them has been the longest and most frustrating service I have ever dealt with.

The service is amazing.... Knowledgeable, friendly, and polite.... All companys should be like this.

Awesome customer service with this company great suspension parts as well

Awesome service