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Sprint Store
3839 Merle Hay Rd Ste 112, Des Moines, IA 50310, United States
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Sprint Store
Comments
Jo
Review №1

Eric was exceptional in my time of need. Wife and I just had a baby, and her phone stopped working. Although his hands were tied due to the limitations of the store location and their resources, he was more than helpful in guiding me in the right direction and keeping things lighthearted. Choose to use this branch!

Ey
Review №2

The employees here are always happy to help me with any issues I have with my phone or questions I may have. The manager was very accommodating when I had a misunderstanding about my bill. Kyle is one of my favorite associates I have ever dealt with. His service is top notch.As Blanch would say, thank you for being a friend Sprint on Merle Hay.

Mi
Review №3

Once again Heidi was phenomenal she definitely is an asset to Sprint. She definitely knows what she is doing. Added another line zip bang boom. We were done happynand satisfied.

Ch
Review №4

The connection quality is terrible doesnt connect anywhere like it should!

Za
Review №5

The staff was very helpful and quick to help me. I was in and out of the store in 10 minutes with my new phone fully activated!!

Me
Review №6

Friendly employees. Fantastic deals. Not as hectic and crowded as other Sprint Stores. Very laid back and friendly enviornment. :) These employees actually get things done. And they actually care!

Ji
Review №7

This store and its manager, Heidi, was so friendly and helpful. I will definitely be a returning customer!

Et
Review №8

Eric blew me away with how helpful and knowledgeable he was. Was on the fence about what carrier to go with, but Eric got me where I needed to go. First time ever writing a review for any store.

Ra
Review №9

Get your sprint phones inside target on Merle hay road across the street. Better deals and customer service and perks. They even do Verizon and AT&TT. You can use your red card for discounts and target app on top. Plus $200 gift card. Anything you do at carrier store you can do inside Merle hay target store. I try calling that Sprint store and they dont even have a active number to talk to a person says number disconnected.

Mr
Review №10

I gotta love this place the staff is always so friendly and courteous! Especially Eric hes awesome!

Br
Review №11

Love Sprint! Wish I never left.

Bi
Review №12

I love this cell provider and the Meryl hay location is the best, the three sale people Eric and heidi and Jessica are super nice and help me get in and out with everything I want .and Eric is so knowledgeable I cant help but be impressed.

Ro
Review №13

Sprint, I am sorry that T-Mobile took you out.

Ha
Review №14

Marcus is a amazing guy he needs Appreciated more

Fr
Review №15

Eric is awesome! Love this guy---very knowledgeable and helpful.

Ar
Review №16

3rd party sprint store so they cant do everything you may need help with. But they make up for it with the amazing customer service.

Cl
Review №17

This store didnt have all the different selections the bigger store might have but there was no line and i got a good deal. Sprint isnt as bad as i thought it was going to be either... service can be spotty but the unlimited data is the bees knees!

Ma
Review №18

Ishlam, Andy, & Mika are very helpfull here have to say although have still yet to recieve credit from day 1 print needs tok

Wa
Review №19

Wow run run runSprint is a horrible carrier.They will block you on Facebook when you question their bills.

Mi
Review №20

Manager is a pleasure to work with and sales associates are very friendly and energetic

Ji
Review №21

Id prefer if the manager didnt eat food while trying to help me with a new phone. Very unprofessional conduct.

Ke
Review №22

Long wait, undertrained employees.

Ka
Review №23

Very responsive and helpful staff.

Ma
Review №24

I was misinformed about aspects of my contract and it ended up costing me a lot of money needlessly...and ultimately caused me to switch to US Cellular. If you need customer service, go to the location across the street inside Merle Hay Mall.

Er
Review №25

The store is good but sprint sucks, like all the carriers ...nickle and diming bastards, why cant it just be easy.

Co
Review №26

This is a 3rd party store. Make sure you go to the actual sprint store. Are sprint experience with bills is terrible.

Mi
Review №27

Gotta appreciate piss poor performance and people

Ju
Review №28

First 2 years where great until my upgrade

du
Review №29

10:10 am still closed. Terrible

Ad
Review №30

Okay average cell phone place

Ru
Review №31

Jess is great.

Da
Review №32

Great service every time

Ri
Review №33

Absolutely inept!!

St
Review №34

Friendly, honest and helpful.

Ry
Review №35

Wonderful people!

Ta
Review №36

Phones are disconnected cant even reach them

Ni
Review №37

Always helpful!!

It
Review №38

TOO LONG

Pa
Review №39

👎🏼

Information
19 Photos
39 Comments
3.5 Rating
  • Address:3839 Merle Hay Rd Ste 112, Des Moines, IA 50310, United States
  • Site:https://sprint.com/storefronts/bd/sprint-des-moines-ia-50310-d-252464/
  • Phone:+1 515-276-6490
Categories
  • Cell phone store
  • Cell phone accessory store
  • Electronics repair shop
  • Electronics store
  • Mobile phone repair shop
Working hours
  • Monday:12–5PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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