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Quick Revive Phone Repair Stores
5802 Hickman Rd, Des Moines, IA 50322, United States
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Quick Revive Phone Repair Stores
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Lo
Review №1

The employee was helpful and courteous. However, they were not able to complete the repairs. I was pleased he told me why he couldnt and stopped rather than risk damaging my phone. However, he did try to apply a screen protector I brought in. It was not a product he was familiar with and Im going to have to have it taken off and replaced because it is not smoothly applied.

DO
Review №2

Quick and responsive service for a broken cell phone screen. Will definitely go back if needed again. Thank you!

Ow
Review №3

Great service! Nas reall went out of his way to help me out.

Ma
Review №4

Highly recommend!!Can’t beat the price or service! Start to finish was maybe 15 minutes max for screen replacement. Even came with a screen protector and a warranty!

Ma
Review №5

Excellent and immediate service. My phone was fixed in 15 minutes after I arrived. Ask for Nas. He was extremely helpful and got the job done perfectly.

Ha
Review №6

Well priced friendly help out in 15 minutes great experience

Al
Review №7

It was a great experience he fixed my charging port and my cracked screen for really cheap highly recommend

Jo
Review №8

Absolutely great place and even better prices you will not be disappointed

Ko
Review №9

Good customer service, quick repair (Took three hours). The problem is when they fixed my screen, it locked up close to 50 times a day. Went back to see if they could fix it, nope, all sales are final. Told me several times no warranty, too bad. The employee even argued with me and told me his colleague doesnt know what he is talking about and I would need to come back to talk to him. Need your screen fix, it is a roll of the dice with this company. Dont spend the money. Terrible post-service, cannot fix the problem.

Pa
Review №10

Called for a quote, and not only are they extremely expensive but also very rude !

He
Review №11

They put a faulty screen on my iPad to the point where I now, can’t type or push the home button. And want to charge double to fix their own mistake. Worst service ever

Ka
Review №12

I dropped my sons brand new iPhone on the concrete and even though it was in a case and had a screen protector it cracked. My husband brought it and another phone in today to be repaired. Quick service (repaired both in about 40 minutes) and did a great job. And it was about $120 cheaper than another location quoted me on my oldest sons phone. Highly recommend. Will be back!

j
Review №13

I woke up to a dead iPhone just when i was preparing to go out of town for my sons wedding. After an exasperating day with Apple closed, Verizon wont touch it and refused to sell me a micro SIM card to place in an older phone just to maintain cell service with my children for the weekend- i was just frustrated beyond reasonable measure. At 4:30 p.m. my sister relays to me this store and off we fly in hopes they will still be open (she didnt recall the shops name only the location).Abbas was courteous, helpful, studious, professional, not to mention calming to a mother of the groom customer. In less than 30 minutes he replaced my battery to a fully functioning iPhone with ALL the pertinent information that the weekend held intact. I am able to lay my head to rest knowing that when I leave tomorrow my mobile is the last thing Ill have to be concerned with! Thank you Phone Fix!!~signed a new found, loyal customer

Ad
Review №14

Great service. Replaced my girlfriends iPhone screen in 15 minutes and for a great price. Would highly recommend to anyone.

Ph
Review №15

Had to replace a charger port to save buying another phone. They got the part in a good time and communicated with me to let me know when they got part in and good it done fast so I would not have to keep using my backup phone. Good price$ friendly service. I for sure recommend it they help me before with a busted IPad screen good place to use for any phone of tablet repare you need to be done.

Co
Review №16

Very good at servingPerfect customer service

Je
Review №17

Outstanding service. The man with the magic hands fixed my phone screen quickly. Highly recommend this store.

ma
Review №18

The bottom of the screen isent even completely shut and theres lines on all the words so if I scroll down it looks weird I dident like it. Its like an off brand screen.

He
Review №19

Great experience. Even with their limited hours, it was great communicating with them through Yelp. Very friendly staff. Great work. I would recommend this place to everyone.

sa
Review №20

I had a cracked screen so did some searching on where to go to get my screen repaired/replaced. The price for Quick Revive was comparable to other places in Des Moines with the perk of a 2 month warranty. Seems great. However, my keyboard started to type random letters and words without me touching it. This was particularly bothersome while texting. Its almost as though my keyboard and screen has a mind of its own. So less than 24 hours after my phone being repaired and intermittently having these issues I returned to the store. The owner refused to help me because I could not prove what my screen/keyboard does, because this is an intermittent issue and happened to be cooperating while standing in the store. So because I was unable to prove it, I received no service and spent $127.20 less than 24 hours prior on a new screen with a warranty. This doesnt seem like a warranty to me. In addition, the owner was not polite and refused to listen. When I walked in the store I said Hi, I was in here yesterday. He responded oh yes, all smiles yesterday but not today. I did not enter the store any different and had a polite, calm demeanor per usual. So I found this to be an interesting thing to say right off. Almost as if he was expecting me. He also repeated that no one has ever had this problem before, which is very hard to believe. Needless to say, I absolutely do not recommend this place. And this is coming from someone who has never done a poor review. Oh and one more thing to note, store hours are listed on the door and internet to be open at 10am on Monday. I got there at 10:05 and waited until 10:45am, he never showed so had to come back in the afternoon. I mentioned this to him and he tried to deny this happening. Hes an obviously very dishonest store owner, possibly con artist.

Sh
Review №21

Called this place and was given a price to replace a screen on a phone. Wife get there to pay for it to be ordered and shes given a price twice as much. I will never go there again just a bunch of con artists!!!

Am
Review №22

They did a great job fixing the charge port that became loose on my cell phone and would not charge, after Sprint refused to fix it. I was impressed with their service.

An
Review №23

I repair the phone for my husband, I change the screen and damage the camera and the speaker and he is not responsible. almost $ 400 cat and the phone does not work well. I stay in calling but I havent done it. The times we were there more people came to complain and complain. The good references you have are from your friends. Dont carry your phone

An
Review №24

My phone went through the wash. I brought it in to the Valley West location and they told me it needed a screen repair, roughly a $100 fix, and that it would take 2-3 weeks to get parts in and repair. No problem. Thought I would get a call when it was done, but didnt. I went in a couple months later but didnt have my receipt. The guy wouldnt even look for my phone without the receipt. I could not find my receipt for several months, finally went back in and was told to return in the evening when a manager was there. I returned, and the manager told me that phones not picked up within 60 days were sent to storage. He said it would take a few days to get it and that he would call me. I never got a call. 2 weeks later I went in to ask about it. Im told to go to the Hickman Rd location and talk to the manager. this was a different manager, and he gave me the same spiel, my phone was in storage and would have to be retrieved. I told him Id been through this already, the phone was supposed to have been retrieved 2 weeks ago. He seemed concerned, said he would take care of it, and I would get a call back within 24 hours. He also said I could get information from their website. Guess what? Been a week, no call. I messaged the company on their website. No response. I am trying to be patient since I know I am partly at fault for leaving my phone for so long, but I did, after all, try to get it sooner, and at NO TIME did anyone attempt to get a hold of me to tell me the phone was ready, or that it would be sent to storage. Im starting to think there is no storage. Im guessing that the phone was lost or recycled and they dont want to admit it. This place is a scam.

em
Review №25

Ok so my brOther had this iPad that he really liked and one day it wouldn’t turn on! So we brought it in and the guy was really nice about it and told us to come in next Saturday morning. So we did that and he said to wait another week and we waited then he said wait another week. That was the week we received the item. And when we got the item THE HOME BUTTON WAS BROKEN!? then we got upset. Horrible service.

Mr
Review №26

Took my daughter to quick revive phone fix on Merle hay red last week today, the next day in had to work so didnt go back she had three rides to heat her phone but every time she got there they was closed every time. We came yesterday & today 3/26/2020- 3/27/2020 early way before closing time & no one is here nor did I get a call saying they will be closed you have only today to come get it. Not even last friday did the guy state they would be closed these days!! Very disappointed with this business & how they handled this with having ppl phones in their possessions & not informing customers bad for business!!!

sh
Review №27

Fixed my iPhone X from NaS, took him 15 mins, great customer service. Thanks

Ty
Review №28

Really good peoples

Ji
Review №29

The charging port on our iPhone 7 plus crapped out. Unknown what happened. Took it here on a chance. Took a little bit (about 2 hours) but he worked and worked until he got it working. So appreciative. The service was great. The price was fantastic. Establishment is clean. Thank you!

El
Review №30

Great place and service, there is one person there and he helps me every time. He is my brother for life, he always tried to fix my phone when it looked like he couldn’t fix it. But he always finds ways to fix it

Ad
Review №31

The technician I worked with here took the time and effort to make sure that I left happy and satisfied. My phone was fixed with precision and expertise. Ill definitely come back with my other devices.

Da
Review №32

Great service at a reasonable price. Fixed my shattered screen in under an hour.

Ju
Review №33

If you are looking for a place to have a phone under warranty fixed do NOT go to this place.The man working there is an inconsiderate, unprofessional liar who told me fixing the screen on my phone with an insurance policy would not be a problem.I uploaded the receipts to the insurance companies website. They saw that receipts were not itemized.I called him to ask if he could write a new itemized ticket including model number, and list of charges so I could file my claim.There was a problem. He would not rewrite the order so I couldnt file an itemized receipts for the insurance claim (and thereby get reimbursed).He then told me he didnt work with insurance companies in the rudest tone.

Ma
Review №34

Came in to replace my broken screen and they fixed it, but the broke the finger print reader... Never called me back though he said he was going to fix it...

Za
Review №35

I completely shattered my phone one day, so bad that my screen was starting to go gray when touch it. I brought it to this store and he fixed it within thirty minutes as well as fixed the bend in my phone and an extra dent with no extra charge! Extremely worth it and great customer service, very friendly employees. Way more than I expected with a fair price, I highly recommend!

Je
Review №36

Fantastic service and value! We thought a new phone was required; however, a few minutes later, were happy to report the phone is looking good and fully functional. Excellent work!

Gr
Review №37

Small place but very clean and great service. Went in to fix a phone that got dropped and spidered the screen. Took about an hour so we dropped it off and came back later for it. Tight parking lot on a major intersection, but it was ok No complaints, would go back to this place again.

Ja
Review №38

Fix my xr in 15 minutes great service!

Ab
Review №39

I have gone here multiple times and every time my phone has been fixed with no issues and in a timely manner. I definitely recommend!!

Ka
Review №40

Fantastic service! In and out in 20 minutes for broken iPhone glass. Cheaper than other places too!

Me
Review №41

Went to the Hickman location. They were super personable and professional. Had the iPhone6 screen fixed in 30 minutes. Wasnt even sure it could be fixed..it was BAD!! He checked to make sure it was fully functional before we left. Usually dont leave reviews but this experience was deserving!

St
Review №42

Did a great job! Iv had 2 different phones fixed here and I am very happy with the results plus they have great customer service and fixed my shattered screen in just over 30 min. Great prices to.

Ma
Review №43

Nas is the best. Anything you need in regards to phones and accessories he’s got you. I always go to him . 100% recommend!!!

Mi
Review №44

Wow. Ask for Gurbon. He diagnosed and fixed the LCD on my daughters iPhone 7 that she dropped, for a very reasonable price, changed the battery a lot cheaper than Apple also! Thanks for bringing her iPhone back from the dead! I thought it was a goner!

Jo
Review №45

Did a great quality job fixing my phone. Fast and great. Quality job for a very reasonable price. Good customer service.

Ri
Review №46

Highly recommend! I am still in shock as I write this review. Im writing it on my LGG7 ThinQ that was literally cracked both its front and back. I was ready to throw it in the trash, I kid you not! Thought about repairing it and gave it to the pros here and the condition I would describe it in now is brand new, like I just bought it from the store! Thank you Quick Revive Phone Repair!

Ni
Review №47

I highly recommend this business! The staff were extremely helpful and had my iPad screen fixed within an hour. I priced many businesses around town to fix my iPad and this business was by far the best price! I will certainly come back to this store in the future and refer anyone here!

st
Review №48

Best place around Des Moines to get your phone serviced!!! Great customer service and they do an amazing job. Prices are the lowest I’ve seen anywhere!!!

Sc
Review №49

Very fast and friendly service. Also very affordable. I will definitely recommend Quick Revive Phone Fix.

Cy
Review №50

If you have a cracked screen or any other phone repair I highly recommend Quick Revive at 5892 Hickman road. Corner of Merle Hay and Hickman. Fast service, professional courteous staff. Great place!!!!!

51
Review №51

This place is the best! Brought in a phone that looked completely irreparable and they got it looking like it was straight from the store! Highly recommend

Da
Review №52

With two daughters we have needed a lot of phone screens and battery’s over the years these guys are great

il
Review №53

The customer was great and helped me with my phone. Wonderful place to stop by if you having phone problems.

De
Review №54

I would highly recommend this company. Very conveniently located, polite, and fast. They had my iPhone 6+ screen repaired in less than 45 Min. Great shop!

To
Review №55

Have been a few times with fixes for my daughters iPad Air 2 and my iPhone 6. Very friendly and helpful staff and company.. Extremely fast and knowledgeable.. Definitely recommend this company to everyone I know and will continue to go in as needed!!!

to
Review №56

Had a screen broken and he got me in right away. The work was quick very professional and communicated very well. I would highly recommend using this location for phone repair

He
Review №57

They were fast and efficient in fixing my screen! Even helped correct a prior error from a previous repair. Highly recommend this establishment.

Na
Review №58

I went in to get my phone screen fixed because it was cracked pretty bad. They were very nice and it was done in about 30 minutes! the price was nice too, id definitely bring it back for any other problems

Bi
Review №59

Very friendly and easy to work with. Was able to fix my Galaxy S7 screen and battery quickly and at a reasonable price, on a Sunday no less. Defiantely reccomend them and will have them in mind for any future maintenance.

Am
Review №60

Fixed an issue with my IPhone that apple couldn’t fix, in less time, with less stress, and less money. Amazing would recommend to anyone with iPhone issues.

ad
Review №61

I cracked my screen and after repair phone line oks brand-new. Great work!

Jo
Review №62

This is probably the 5th time Im taking my devices to this location. They fixed my iPad this time in couple days. Even though I have been to this location several times, I called couple other places prior to come here to check the pricing. Yet they are still the cheapest in town. Front desk guy Sam was very helpful and friendly. They offered me coffee and water and I think that was very kind.I will always take my phones and tablets here.Great job. Professional service.

Al
Review №63

These guys are the cheapest and fastest service in town. Had my phone screen replaced in less than an hours. Very polite and good service. Highly recommend!

Sh
Review №64

The gentleman working was very nice and helpful. Recommend :)

As
Review №65

Did a great job. Fast cheap. Would for sure come back ..really nice too

Am
Review №66

They have an amazing service. Moment I went in there he greeted me with a huge smile.

Ma
Review №67

Very fast service kind and pleasant staff would recommend to all my friends

Li
Review №68

Excellent ane very fast service. Highly recommended

je
Review №69

Fix iPhone power port.

Ce
Review №70

Gunban - was very professional and helpful.They fixed my phone the same day. I highly recommend getting your phone fixed here.

Ma
Review №71

Great service, willingness to go out of the way to help with a phone repair!

Ri
Review №72

Very helpful but a little pricey

Mi
Review №73

I hope this isnt unfair, but I didnt feel like I was being treated honestly, but its hard to know since I dont really know whats wrong with my phone. They were courteous, but I ended up going somewhere else, even though the other place might charge me more.

Do
Review №74

The screen was never the same after they “fixed” it. They said here was a 2 month warranty. But the screen like randomly popped apart one night. I went back to get the screen fixed by them. They tried to charge me again. I did not allow them to “fix” the screen again.

Ti
Review №75

This place is so awesome! Customer service is was fantastic and service was fast!!

CR
Review №76

Very reasonable and affordable and did An outstanding job with repairing my cellphone and recommend everyone to come here its the best !

Jo
Review №77

Horrible. The guy at the Hickman location would not let me call the manager after repeatidly asking. He was being extremely hesitant and denied me multiple times. Then, he said fine I will call for you and gave me the phone after about a 15 minute conversation. The guy I spoke with ended up NOT being a manager and was just some guy from the Valley West location who was again NOT a manager. I cant find ANY managerial information to complain about the guy from Hickman damaging my phone more than what it already was. I will pursue this legally if they do not comply.

de
Review №78

Very happy with the great service. Had my iphone screen replaced twice - fast and affordable. Will go back to have my ipads fixed.

Ma
Review №79

Very quick and kind service. Fixed my phone in very little time and it is working great!

Br
Review №80

Gurban was very nice he fixed my phone screen in 40 minutes and this was the most affordable screen repair Ive found in town definitely recommended.

Ni
Review №81

Fixed My Phone Pretty Fast And Had Great Sales Rep Thanks Go There Everybody !! Cute Phone Cases To

Ma
Review №82

Quick service. Very helpful I will definitely recommend quick revive for the best phone repair.....

Ad
Review №83

I took my cellphone in here to get fixed. The screen was shattered, and there was a few lines running through the screen. When I handed my phone to one of the men who works here, he removed it from the case and pressed on the screen, destroying it more and making it COMPLETELY unusable. After that, he told me it would be $260 to fix my phone. A few other places I called prior to bringing my phone here said it would be $150 to fix the screen, but after the guy pressed on my phone with his thumbs (hard, mind you, he was not gentle with the already mangled screen) he notified me that it would be much more to fix it. DO NOT BRING YOUR PHONE HERE. They will charge you for destruction that they caused. I am currently without a phone because of this and I am unable to afford to fix the problem the employee here created, and feel really defeated by the whole experience. I cant believe I took my phone some place to be fixed, but instead they broke it even more. This is unacceptable.

he
Review №84

Great place to get phone serviced!!! We’ve used them for years and they are amazing!!!!!!!! Hands down the best place to go for any of your phone needs!!!

Me
Review №85

Great customer service with exceptional service on my iPhone screen repair. Would highly recommend getting all of your phone issues/ problems dealt with here

ra
Review №86

Had my iPad screen replaced. A day later I push on the corner of the screen as I was taking a pic and it crushes it... cheap replacement or they put it on incorrectly. take it back in and he will not fix it. Because he says I dropped it you can tell the crack was not from a fall....I Was given a 60 day guarantee but they guarantee nothing. DO NOT GO HERE!!!!!!! Rip off city

Da
Review №87

Staff are nice but it took me 3 weeks to repair my iPad scream, pulse when they call it’s ready and I went and picked it up its turn out the iPad scream was fix but not good . You can’t charge the battery as usual and the iPad scream is open on the other side and it’s moving. Didn’t go to store again because I don’t want to make things worse. Thank you though.

Ka
Review №88

Great customer service, fixed phone super fast. Would definitely come back.

Co
Review №89

He was very kind and helpful and they’re did it in a short amount of time and incredibly easy on the eyes

Ad
Review №90

Great job! It took like 30 minutes to fix iPhone when interstate batteries took three days to fix it on their second attemp. This guy did it once in 30 minutes. Come here for your broken phone needs!

La
Review №91

Love this place they got me in right away and fixed it within 30 min.

Re
Review №92

Fast service at a great price! Highly recommend!

El
Review №93

Qurban made great work hes awesome and so gentle with customers.my phone was very bad cracked Because I dropped it from my car whenI drive Through that isnt fixable but I saw phoned fix store When I drive just get inside,that handsome and so helpful person Qurban fixed my phone he gave me a good protective case he wished Ill be carefully next time he made my day Im so happy thank you so much Qurban I highly recommend it to everyone🙏🏻👍🏻

ya
Review №94

Great service 👍🏻 Did a great quality job fixing my phone Fast and great

Er
Review №95

Fast and quality service, I would highly recommend.

Sa
Review №96

They did an amazing job on my iPad and Samsung s6. I was recommended this place from a friend and tried it out. Very friendly and professional.I will definitely be back.

ma
Review №97

Hussein is a cool guy who knows his stuff and stands by his work.

Ro
Review №98

I got my phone repaired at Quick Revive yesterday. My broken screen was replaced in about 2 hours and my problem was solved. The $90 cost seemed reasonable when compared to the cost of replacing the phone.

Ro
Review №99

Three months ago I left a very positive review. It is still listed below for clarity’s sake. Since then however I have had a series of horrible experiences and I have lowered my rating accordingly.Last month I tried to get my wife’s iPad fixed as a mother’s day gift. I was told they needed to order parts and it’d be a week. After a week I was told to wait another week. Then another week. Then another week. Finally I check in yesterday and THEY CANT FIND MY WIFES IPAD! The guy tells me to come back the next day.I come back the next day, and after a hassle about whether or not I have a receipt, they rummage around and find my wife’s iPad still in a disassembled state! After nearly a month, they hadn’t even put it back together!!!I am NOT pleased._____________Here for the record is my previous, 5 star rating.Great service!!! I dropped in to see if they could fix what I thought couldn’t be fixed, and they did it in less than a half hour! My two year old didn’t even have time enough to get bored.

da
Review №100

Did an amazing job. 10/10 would recommend

Information
15 Photos
100 Comments
4.3 Rating
  • Address:5802 Hickman Rd, Des Moines, IA 50322, United States
  • Site:http://quickrevive.net/
  • Phone:+1 515-850-1123
Categories
  • Cell phone store
  • Cell phone accessory store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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