My parents and I switched to Cricket and the service works great where we travel too. Stephany was a great help and explained all in detail about the plans and phones. She has great customer service and works well even when she has to work 2 registers at a time. Everyone in the store saw her dedication and hard work and they all waited. All but good service and smiles. I recommend all Cricket locations to be visited and check out SE 14th location. A must!!!

My son and I needed to transfer over from T-Mobile to a plan we can afford, naturally Cricket with their ATT&T network strength and coverage was a no brainer, Zuley,R our sales rep (Very Pregnant and cute as a button) set us up in no time with a few strokes of the keyboard and some manipulation of our phones and new SIM cards and we were out the door. I would highly recommended this location and so do others so if you find it busy its totally worth the wait. Activating phones is no easy fast job its very time consuming so be understanding and have a good attitude it will help everyone involved have a better experience.

Zujey is the best at her job overall with providing the best customer service we just added our 5th line to our cricket family plan with her.

Stephanie A was the woman working there. I switched from amother provider. She said I could choose from 1 of 4 free phones & that would only have to pay for 30 days of service, activation fee + tax. I picked the phone I wanted & switched my # from another provider. I was given a promotional deal that was going on at that time. I was told by her & it was written on paperwork or receipt that I had 7 days to return the phone if for some reason i should have a problem w/ it.From the day I got phone Id be talking & EVERYONE would say, I cant hear u. U r cutting out really bad.I tried to take it back into the h allstore 2 days after I had received it & she denied to replace or trade in phone b/c promotion was over. The cheapest price I was offered dead $180.I asked to speak to her manager she asked me to leave the store!!! Of course, I did.I did talk to customer service rep. who called to ask her questions etc. So, ultimately the service rep. told me that she would be filing a complaint to this stores manager.STILL I HAVE A PHONE THAT NO ONE CAN HEAR ME on, & Im out $135.But this lady is the entire problem. No cricket store, or any other, wouldve denied me the obvious exchange I was entitled to.Dont go to this store people!!!

Stephany was a great help for the line for my son. She explained to me about the phone and great service.

Looking for a phone Stephanie was a big help explains new promotion

These folks rock! Joe helped me get a really good deal, one of my favorite cricket stores

Good customer service and clean store 🙂. Keep up the good work 🙂.

Very nice staff. Helped me to pay a friends bill. I liked the fact that you have to have the pin for any and all transactions, good phone security...

Amazing customer service! Zujey is an awesome sales person. Would recommend. 💯

I had to get a new phone and Joe helped me out. Nice and friendly staff.

Zujey is Amazing & provides the best customer service there is im glad shes the store manager.

Lindsey did a great job! Happy to see her every time I come in!

I just got a second line on today with Cricket. Ive gone to the one on E Euclid and today the one in SE 14th and both places I got great Customer service. Evangelina helped me today. She was friendly and professional. Answered all my questions and got my phone up working.The only complaint I have is she charged me for a case and screen protector that I didnt ask forShe made it seem like it came free with the phone but that was my fault to,I shouldve made sure before getting it. It was needed though just wish I wouldve had the choice if I wanted it or not. Id definitely recommend Cricket. Great phones and prices.

Zujey did amazing with helping me upgrade to a new phone & creating a googl account.

Leslie was very helpful, gaved us some FREE stuff & helped us transfer from another company to cricket.

Very helpful staff & respectful, Awesome people to be with.. I love it 💯

The manager Zuzu is very helpful & kind always working hard to make customer happy.

I sometimes pay my bill here, Lindsey is great, very happy with the service!

Zujey youre the bomb youre customer service is great.

I have never been made to feel more at home than Daniel and Zujey made me feel. Exceptional customer service all around!! I would definitely recommend them to family and friends.

Nothing like the customer service at this store! Really spectacular staff.

Very good customer service by Zuzu. I really recommend this location.

Zuzu needs a raise she’s amazing at her job.

The girls are very helpful and always pleasant they need a raise

Bad customer service

Youre really friendly Zujey, super helpful & nice.

The ladys here are so nice & helpful:)

Great customer service! Very helpful

Excellent store, great service, and some really good deals.

Leslie is great! Wonderful service!

Excellent service, got helped by the manager Zujey.

Customers service was great

Very Nice And Helpful Employees, Helped Me Find A New Phone And Answered All My Questions

Great customer service & friendly employee . Recommend this location

Staff is very helpful and nice over all.

Love the service

Not the best long wait to even pay a bill or talk to a agent. Phone service for this company is great in Missouri but not in Iowa.

Zujey was very helpful & Funny.

Awesome Management (zujey)

No there is nothing you can do to change my review. If I could give your location zero stars I would have.

They dont speak very good English and they dont have a landline phone

They get busy, but they always make time whenever I need help with something

Worst service ever they wont pay attention theyll sell what they want not what you want this store on se 14th street has the worst costumer service ever

Wow! Great job on all fronts, what a fantastic store!

Great job, excellent service!

Excellent team here, service is top notch!

Rude staff more negative about helping me to find a phone and plan than any other place Ive been. Will not go back there again.

Zujey was very helpful

The people who work there are nice and helpful

There good service

I like it there at cricket they fix any problem you have Id they are capable

My Favorite store.

Staff are horrible and theyre always having problems with their computers

Best place

Always a pleasure, good employees, good service

No long-term contracts, 60 - 75% less than US Cellular, its all about saving money.

Friendly service

They lie to customers to make a sell

Rude staff

Bad employees

Terrible service

Friendly staff

La manager Zujey me ayudo bastante muy buen servicio y rapido asistencia.

Zuzu da buen trato cuando bengo la tienda

Zuzu gave me good customer service and the store is clean :)

Good chika Estefani. Kind and explained everything about my cell phone and helped me with my gmail. He recommended they go through with the blue-haired one. Very cute!

Blue haired Stephany. He helped me well and explained everything to me. I recommend it.

Zuzu helps me today to the ihual that 5 more clients excellent customer service :)

I recommend them These phones are like roosters sing anywhere

Excellent service and very good plans

The manager of this store is very responsible and attentive to her work. Her name is Zujey.

Miss Zujey helped me create my Google account and its funny.

Very good customer service thanks Zuzu.

Very beautiful Zuzu

I hope somebody tells the police to give him a ticket to the parking lot in two places, there are people who have better cars and it is not so clown apart, he does not speak Spanish and brings the cactus on his forehead until he falls badly.

The best customer service apart this shop is the best I recommend them.

Very good customer service in general but I really recommend it with Zujey who is the manager of this location. 100% help

Good service and the girls help 100.

I definitely recommend it, excellent service !!

I like cricket, I have the serviceAnd very good sign

Best customer service thanks Zuzu.

Great service

Excellent

I have close to my home and there are accessible hours

New

Good 😀

Buen servicio de Zujey.