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Boost Mobile
3701 E 14th St #103, Des Moines, IA 50313, United States
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Boost Mobile
Comments
Ag
Review №1

Excelent service. The guy is very nice

Ga
Review №2

Very Very Poor Service. Better off using Smoke Signals in High Heels. Thought I was in Nogales Mexico.

Jo
Review №3

They never answerey calls. I hate this company since Tmobile took over.

Mo
Review №4

The clerk was very helpful and made sure I had the right cell phone charging cable. The prices were not marked on the accessories and I felt like he may have steered me toward buying the more expensive product. High quality but expensive.

Je
Review №5

Boost Mobile is my phone store i will giv them a big 10

Sa
Review №6

Excellent people and service.I saw this rude lady complaining about a $25 activation fee here and the manager was too patient with her. I would have called the cops since she was being so rude.Some people are just too cheap. Lol they expect everything free.....This location is great. And the people who works here is very respecful

RA
Review №7

The sales associates put my eye protection scream and my protection case on my phone did a very good job

Ma
Review №8

IDK it gives you good phone

Sa
Review №9

Customer service is great. We were greeted by a fun staff and given the best deal for our buck! Very satisfied.

Br
Review №10

Switched over from Virgin Mobile so far so good a lil better but time will tell

Ad
Review №11

Awesome service

Al
Review №12

Very nice lady. Help me to fit my phone. Thank you for your patience.

Ja
Review №13

This is the worst company I have EVER done business with! If I could give them less than 1 star I would!!!!!!! Dont do your business with this company!!!

Jo
Review №14

Great Customer/Phone Service! Quick With A Smile! Loved Every Phone Ive Purchased!!

Ma
Review №15

Very nice service I didnt buy anything but I found out you can buy any replacement phone other than the latest ones but they told me they gave me a deal on even one that just came out on the market but I they told me my 7 Edge Galaxy is still good is still considered as a world phone so they told me dont worry about it and I have Im amazed that my phone is still going strong and I know if I need upgrade I can just go there and get a phone that is open so I can put it on any carrier that I have

GE
Review №16

Salute love it

Ki
Review №17

All the guys in the store care only care about your money. Everytime I go in, nobody ever wants to help me. They always just give me the number to customer service and walk away from me. I bought a speaker that was not cheap and it broke within one month and there was nothing they could do for me! !

Bo
Review №18

Awsome customer service very friendly the lady help me with muy phone .

St
Review №19

Only thing I dont like is that they rarely answer their phone at the store. But the guy that is always working is super nice and very helpful!

Ju
Review №20

The guy there is extremely helpfulGreat assistance

Jo
Review №21

Amazing service! This guys are so nice

Ma
Review №22

Best customer service I have received!!Good job guys

He
Review №23

Best customer service ever !The guy there is amazing!

J7
Review №24

Very good services. Just got 2 stylos and i love them

Jo
Review №25

Boost service is horrible. Absolutely cannot get more than one bar anywhere in town. Had four different phones. Cant stream anything at my own house, while my friends with straight talk watch videos all day. Im finally switching to straight talk too. Youll regret buying anything here.

Da
Review №26

This store treats thier customers really good! Have used another store before, but will now only use this one! They listen to what you need and work to help you with your problems!! Will only ise this Boost Mobile store!!

C
Review №27

$50 for a $1 BYOP sim card...Speaking Spanish as though I couldnt pick up on the jist of it; changing prices and stories on the fly; Supposedly one phone in stock in the entire location; Following me outside when stated I would be back in after I checked on a couple of things after expressing my distaste for the pricing for the BYOP sim and posing it as a simple need to make a call directly behind me....fml; Found out they charged my sister prices and fees substantially different than what was told to me; and finally neither of the other two locations would answer the phone to verify pricing. Real peach of a place and even better people. Least I got to enjoy the weather and the 5mile trek there and back with a leg.

Pe
Review №28

The guy there is excellent service

Bv
Review №29

Best customer service Ive ever had

Se
Review №30

Great service and friendly!

Ya
Review №31

If you do not want to be swindled, STAY AS FAR AWAY AS YOU CAN from this store. They discourage customers from going to the online store by falsely claiming that the phones from the Boost Mobile Online store do not come with SIM cards which is a lie. They also signed me up for services I did not ask for which was not apparent even after questioning them several times about it and them claiming that the first month service was free, yet another lie. They do not give refunds either, which should not come as a surprise. My advise to you is stay away from this particular store unless you like being swindled. I called a different store in Des Moines (Merle Hay) and they were straightforward with me about what I was paying for. I suggest you go there instead or better yet just do your business online and save yourself the headache.

Jd
Review №32

BEST service i have ever received at a store

Me
Review №33

I would give zero Stars if I could the employees were rude and unprofessional while they were attending to me they were more interested in telling stories to each other and watching videos on their phones at one point I asked the employee that was helping me the difference between three different phones and she I said I dont know and turned away and continue to talk to her co-worker after picking a phone the employees were supposed to be getting my phone turned on but were so busy talking to each other that they messed up and had to redo the whole thing which made me have to end up waiting over an hour just to get a phone and get it activated

Jo
Review №34

Excellent serviceWell done boys!

Kr
Review №35

Great place people are helpful friendly great deals love this place.

ke
Review №36

I have brought every cell phone (7) ive ever had from this store since switching to boost mobile ... but Saturday I went into the cell after looking online at the LG G3 to purchase this phone the phone online is $329.99 in the store and before I could even look around a worker asked me what I was looking for so I told her she brought it out from the back room and I looked at it and I decided to purchase it she ran my credit card thought the machine and then told me it was $466.91 ... I said what its only $330. online she then went on to tell me that the online phone doesnt come with a sim card I asked for my money back and was told there are no refundsI WILL NEVER PURCHASE FROM THIS STORE AGAIN !

Cr
Review №37

Instead of helping you with phone issues, they always to sell you a new phone.

po
Review №38

The best phone company ever

Cr
Review №39

Amazing people. That guy Rafael is really kind and friendly.

Ke
Review №40

Knowledgeable friendly people.

Me
Review №41

Get rid of the NOT free activation in the store and i would love it more..if you dont charge online than dont charge in the store

Ma
Review №42

Ive had boost since 2011 and i will never switch but the prices in store to high i rather go to walmart or Amazon for phone or accessories

Mi
Review №43

Good price for unlimited services.

Al
Review №44

Best phone service in town

Ed
Review №45

Great

Le
Review №46

Best service ever

Te
Review №47

Long lines but I got what I wanted

Ra
Review №48

Great

Ja
Review №49

Damn store aint even there

Sa
Review №50

Excellent service!

Ad
Review №51

Nice staff

Sa
Review №52

Absolutely hate this place stay away $$ hungry rip u off

R
Review №53

Not a good experience. Too long of a wait for help.

An
Review №54

Verey helpful!!!

Ro
Review №55

Awesome service

AN
Review №56

Great place

Br
Review №57

Horrific service

Ms
Review №58

Bad experience

Co
Review №59

East 14th

Ji
Review №60

I hope more better store in des Moines. The service they give excellent I bought my first 5g phone of the best. And they gave me all my information in less than minutes. Well recommended.

Ra
Review №61

Excellent customer service

Jo
Review №62

Excellent service from the boy

jo
Review №63

Excellent serviceThe boy who works here is very kind and helps people

jo
Review №64

Very kind the kid

Ju
Review №65

Excellent service very friendly miss. And well passed I recommend it. Best boost store.

Pu
Review №66

Excellent service!!! Best phone company in des moines .. the boy is very kind

ch
Review №67

Great service

Le
Review №68

The best service! They serve you very well in this store

Si
Review №69

I bought a new phone and the boy took the time to recover my Google account to recover my contacts !!! Excellent service

Ro
Review №70

The boys are very friendly

Bo
Review №71

Very kind people Very nice people

Bo
Review №72

Boys always help meThe guys help me all the time

Lu
Review №73

The boy is very kind and helps a lot !!!

Bo
Review №74

Good service

Ya
Review №75

Excellent service with the boys.

Vi
Review №76

The best customer service I have ever had!

Ed
Review №77

Good people helped me

Information
3 Photos
77 Comments
4.1 Rating
  • Address:3701 E 14th St #103, Des Moines, IA 50313, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000qVYOBAA4
  • Phone:+1 515-266-1115
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
From the business
  • Identifies as Black-owned:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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