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Quality Auto Electric & Repair
2802 Kent Des Moines Rd #4443, Des Moines, WA 98198, United States
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Quality Auto Electric & Repair
Comments
Fr
Review №1

Been coming here for years. Friendly family feeling with the staff. They treat me well and take great care of my car. They are very honest and trustworthy.

IS
Review №2

Took my vehicle here after having to deal with unfair prices, and damaged parts, lies, from another shop, and I would say this shop Quality Auto Electric & Repair was the best I have had ever at a car mechanic shop. Very nice guy, and they fix your vehicle quickly and their pricing is very good and fair. I plan on taking all my familys vehicles to this shop for future repairs and maintenances. This place is very trust worthy and you can actually take your vehicle their and know that you wont receive it back with damaged parts and lies afterwards blaming another shop you took the vehicle to. So glad I took the chance and brought my vehicle here. They saved me before I had to pay thousands, so I am very grateful to you guys and all your hard work. THANK YOU!!!!!

Do
Review №3

The guys here do very good work and my car runs great! I come here all the time with my Ford focus!

Mi
Review №4

Ive utilized this shop on 2 different occasions now and I have not one negative thing to say about it. Mr. Dan is thorough and straightforward on all levels and for that, I am more than grateful...he runs his shop in exemplary fashion, AMD there arent many shops that can match his customer service.

Ka
Review №5

This establishment is great during covid times. They were able to patch a piece of my car from under for an affordable price very fast. Glad i Chose this place! Thank you.

Na
Review №6

I personally didnt go. I had a co-worker that had electrical problems and lived in that area. She said experience was professional reasonable priced with 2 year warranty on services.

bd
Review №7

Great auto shop. We’ve never been disappointed with the services provided.,

We
Review №8

Ive been here several times, alway professional and knowledgeable.

Ge
Review №9

My neighbor referred me here and these guys are a class act. I have a 1996 Honda Accord that I bought recently and these guys did the inspection and oil change. Dan the service manager and his guys did a wonderful job and were reasonable with thier price. Would recommend to family!!!! I will go back in the future!!

Em
Review №10

Good honest people. My entire family goes to them. Great communication and service

Wa
Review №11

I had great service. Professional, honest and upfront. Dan was awesome. I will go back if needed. Kudos and recommendations.

Ar
Review №12

Great shop I totally recommend. My 08 ford crown Vic needed some TLC and these guys got me right. Dan was honest and upfront. My car had several issues and they took care of them. It’s really hard to trust mechanics these days but these guys have merit and the price is feasible.

Pa
Review №13

The people at Quality Auto Electric have been there longer probably than your cars have been in existence. They understand what needs to be done to prevent comebacks and do the job right. Sometimes that means it cost more because more wear items are being replaced but they explain that and in the long run, you dont want to pay twice to take off parts you just put on to access parts that you shouldve replaced while it was all apart. I appreciate that mentality. If you want to go a cheaper route, they will do that too. Dan does a great job of explaining those options and what you can expect from it. Thank you Dan, Tim, Mark, & Steve!

Ke
Review №14

I will be taking all of my cars here for repairs. Terrific service and solid integrity. Happy to pay my repair bill! Exactly what you want in an auto repair shop but really hard to find. Extra plus that they are easy to get to. Highly recommend.

Ke
Review №15

Top notch. Honest dealing.

Mi
Review №16

Amazing! They completed the service ahead of schedule, kept me in the loop, and did great work! Cant recommend them enough.

Ke
Review №17

Ive been taking my vehicles there for over 15yrs. Great mechanics, fair price, and most importantly, theyre honest.

Ti
Review №18

Ive been dealing with them for over 8 years and found them to be extremely capable.

on
Review №19

Quality Auto Electric & Repair has been servicing and repairing our car and truck for several years. Ive never had a complaint about their work. They do a thorough jobevery time. They check everything and several times have found something that needed attention. Tim and Dan are very easy to work with and always call me if something needs attention or if the vehicle is ready to pick up. I would not hesitate to recommend them to anyone.

Jo
Review №20

Long time local business, honest,and quality work.

Ro
Review №21

No one there to pickup packages

Da
Review №22

Straightforward and honest. I knew the brakes on my 3/4 ton pick needed work. Dan told me back brakes were the problem from backing the boat into salt water. Did not try to sell me a complete brake job. Great job with higher end heavy duty brakes and said the fronts were still in good shape and sent me on my way. They do all our regular maintenance and repair.

Fr
Review №23

Ive known these guys for a long time and trust them completely. They know what theyre doing and always seem to get the job done. I havent heard anything but positive feedback about them over the many years Ive known them. Got a problem with your vehicle? Call Dan or Tim and Mark and theyll fix it and youll get treated fairly and professionally. Theyre good guys too.

Jo
Review №24

When I first approached Quality Auto Electric & Repair I was a little apprehensive. But much to my surprise they repaired my wife car and did only the work that I asked I later bought back the car for belt replacement which was advise to do. I and my my wife are extreme pleased with the care attention we received I will be taking all of my vehicles there they are and will be my number one shop to go to. I will be recommending all of my co-workers, friends and family to get there vehicles service.

Ir
Review №25

First class experience that could only have gotten better with a discount. Ill certainly be a regular customer.

Qu
Review №26

I brought in my 95 Ranger for the Vehicle Inspections I saw on their website. When I came, I expected a detailed print out of an inspection form as indicated on the website. They did not give me any print out. I had to ask for it.My muffler made loud noise. So, I asked if they saw anything wrong with it during the inspection. They said they could not find anything wrong with it. I took it to a muffler shop. Here, with a mirror, they found a long crack along the upper side of the catalytic converter. I had the muffler shop cut it off and welded a new one in. Quiet as is should.

Ra
Review №27

From the first phone call to the quality finished work, this was a great experience. We have struggled in the past with finding an honest, affordable, reliable auto repair shop. That will not be the case anymore. The issue was diagnosed, cost estimated and completed in one appointment. We are more than satisfied and will definitely be returning. I would give the customer service a 15 out of 10!

re
Review №28

Got a fair price and great speed of service when I went in for an oil change

Ca
Review №29

Quality Auto always does a great job, charges a fair price and gets our cars in and out as quickly as possible. We highly recommend!

An
Review №30

You guys are the greatest. Its wonderful dealing with someone I can trust. You have been taken care of my cars for over 20 years and you never let me down. Thank you!!

Bo
Review №31

Trustworthy people that truly work their hardest to give you the best price and the best service...I love and highly recommend this place.

Ma
Review №32

Got some work done here & they did such a great & quick job.Thank you so much for your assistance! :)

Jo
Review №33

Quality Auto did a fine job fixing my car. They did the repair in an expedient manner and exuded professionalism throughout and made you feel appreciated. Tim,Dan and the rest of the crew care about their work.

Cr
Review №34

Excellent repairs at nice prices. Theyve never disappointed me. Kudos!

Ma
Review №35

Thanks, Tim, for keeping my vehicles running strong and safe for the past several years. You and your team are true professionals, and your honesty and trustworthiness keeps me from looking elsewhere for my mechanical needs. Thank you --Marty Mackenzie

Pe
Review №36

Great service, very fair price, years of experience on the team.

ca
Review №37

Dan is very knowledgeable. He tells you the truth about your car and the repairs.

Ky
Review №38

Ive been a regular customer for over 10 years with all our vehicles. They are excellent mechanics and I have complete trust in them. I have never been disappointed.

Am
Review №39

The folks working at quality are trustworthy, honest workers. They do great work for a great price. I strongly recommend taking your car in here if you need work done!

Ha
Review №40

Excellent service, vehicle was done before the scheduled time and for less money than was anticipated. All around great experience and the truck is running terrific. I totally recommend Quality Auto Electric!

Le
Review №41

The folks at Quality Auto Electric & Repair are always a pleasure to deal with. Very friendly, very knowledgeable, & very trustworthy. I highly recommend Quality Auto Electric & Repair.

Le
Review №42

These guys really came through for me. I have just moved to the area and my funds are limited. They got my car in and out in one day at a reasonable cost. I will be a return customer.

Za
Review №43

Wasted my time. I made an appointment, called the morning of to confirm the time in the afternoon. I was told I needed to drop off my vehicle the day before, for an afternoon appointment. So, they want to hold your vehicle for a whole day and charge $150 for an hour of work, before they even know whats wrong with it. I was told all this, with attitude, as if I was dumb for not knowing this. Sorry, but in the real world you show up at the appointed time. Not one day before.

Ka
Review №44

My brother knows the owner

Sa
Review №45

Great place for auto repair with top notch diagnosis skills. They only replace whats broken, not everything it could be.

Ra
Review №46

Excellent service, knowledgeable mechanics. May not be the least expensive shop to have car repairs done but, definitely one of the best shops around!

Ro
Review №47

Very good service and they worked hard to get me into their schedule so it was done very quickly. They are great to deal with and I will go back when I need.

Wa
Review №48

I have been relying on Quality Auto and Electric for repairs and maintenance on my vehicles for several years now and have always been very satisfied with the service. Repairs have always been thoroughly explained to me, accomplished at a reasonable cost, and completed in the anticipated length of time.

Jo
Review №49

They were able to diagnose and fix a prob in my wifes car that another place could not.

Ja
Review №50

It was my first experience with Quality Auto Electric & Repair and I am very satisfied with their work. My onboard diagnostic data connection port (where they connect to do the emissions test) was broken (wires disconnected, etc.) and useless. They rebuilt it and remounted it and as a result of their excellent work my emmisions test went great. I will definitely use their services again!

Da
Review №51

Best of the best. Trouble shooting and problem resolution specialists.

Ma
Review №52

I recommend QAE to everyone! Great, honest people. Dont trust your car to an auto dealership! QAE will save you money and keep your car running great.

Ta
Review №53

I say he has a big heart and consideration for the customers he serves. Thought I needed a new alternator but ended up I attached two wires incorrectly and he fixed that problem.

P.
Review №54

As always, quick, honest, efficient -- and (for me, at least) only half-a-mile up the road.

Ri
Review №55

Always helpful and great customer service. I would recommend this shop.

Br
Review №56

Bill Hazelett Chevrolet in Kent, WA tried to ripoff my wife by telling her we needed a new transmission for $2,600.00, when the vehicle was actually in limp-home-mode (stuck in 2nd gear) because of a loss of power to the transmission computer on our 95 AWD Astro. I was suspicious and took it to Quality Auto Electric, because my transmission guy couldnt find the power problem because Chevrolet had apparently ran out of fuse panels when manufacturing the van and used one that had the transmission computer hooked to the Gauges fuse. Thank you GM for my third (and last) GM POS lemon. Since the gauges were working fine, my transmission guy missed the problem and recommended Quality Auto Electric, who quickly discovered the problem and replaced the (Gauges) fuse for a tiny cost. They were honest and fantastic. FYI - I made a scene at Bill Hazelett Chevrolet shortly afterwards. They have been closed for years... deservedly so.

Je
Review №57

I have been taking my cars here for over 7 years. They have always done a good job to keep my older cars working as long as possible.

je
Review №58

I guess all of these 10+ years loyal customers get all the good service because Dan treats new, younger customers like annoying flies that he swats away with his crumby attitude.

Ra
Review №59

Fantastic place honest and fair!!

St
Review №60

Good place, good mechanics.

Ro
Review №61

Great service!

AL
Review №62

Excellent courteous service!

Do
Review №63

Honest, hard working, friendly

La
Review №64

Not very helpful.

Jo
Review №65

$ $$ 😀😃👍

Information
8 Photos
65 Comments
4.7 Rating
  • Address:2802 Kent Des Moines Rd #4443, Des Moines, WA 98198, United States
  • Site:http://qualityae.com/
  • Phone:+1 206-878-0228
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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