As an owner of an older Mercedes Benz I really wanted to find a non-dealer option for repairs and maintenance. Mission accomplished! Hickman Auto Parts and service is a great place to take your German/European cars for all services. Highly recommend.

Jorg and fellas are awesome to work with. They are always friendly and willing to help out. I take my older Mercedes there when needed, very reasonable priced, no better shop especially for Mercedes owners. Way cheaper than the dealership. If I could give more than five stars I would.

Recently changed ownership—still just as reliable and trustworthy! Very accommodating and has been pretty available even after hours and weekends to give updates or process payment. Makes sure I am getting only repairs that are necessary and getting them done for the lowest cost possible—even if that means referring me to a different service provider!

I highly recommend this repair shop, it was recommended to me by my friend and I decided to try them out. I brought by Mercedes for diagnostics to find the leaks. The owner and the mechanics took their time to evaluate the problems and provide the repair plan and their honest opinion what I should and shouldnt do. They also topped off the fluids as they noticed they were on a lower side. The owner knows what he is talking about as he worked on cars as a mechanic in Germany and knows his German cars pretty well. I found the repair shop I could trust and I will definitely be back to continue servicing my Mercedes. Definitely 5 star service.

The prices are fair their work is guaranteed and warrantees has never let me down.

Derrick helped me out with issues we were having with my car. He was very reasonable and wanted to be sure that everything was running well before I left with it. Considering I have a baby that rides in the car often its very important that the car is in good shape and safe to drive. All in all I would say that it was a great experience.

I recently moved back to the area after many years away. I was in a panic when my car’s engine light came on not knowing how severe of a problem it could be, if I would be without a vehicle, and how much it would cost. I took my car here on the recommendation of a friend. They were very professional, kind, and extremely reasonable. I am very grateful and wish all of them the best!

They got my headlight bulb changed fast at no charge this first time!

Great Guy, very knowledgeable and good prices!!

I just had my car fixed by them and they did great and worked with me on the repairs. Absolutely recommend it 👌

I have used Hickman Auto Services in the past and they have always done great by me. Today I called out to see if they could help me regarding about my alternator and Jörg was very helpful.He told me what the parts and labor would be and then he took the time to explain because my SUV was more newer model, it should be covered under my warranty. So did some digging and sure enough he was correct which even if it wasnt, the parts and labor price was still a good deal.I do appreciate people like Jörg, who will take the time to help you, and being very honest as well as helpful making sure this whole mess of mine is done right and saving me money. They will always have my business and my trust! Thank you Jörg and the rest of the crew at Hickman Auto Parts & Service. FYI, Stew Hansen stated it wasnt even the alternator it ended up being a battery defect...go figure.

I took my S63 Mercedes Benz here to get some work done it. After going to other shops in the Des Moines area, none of them were able to fix the issue..or didn’t know how. I had a small oil leak of some sort. I had the pleasure of meeting and working with Jörg. Jörg and his team were very knowledgeable with everything that deals with Mercedes. Their customer service, attention to detail is unmatched. I highly recommend them! If you’re a Mercedes Benz owner or any Foreign vehicle, this is your place! They took good care of me at a fair price. Thank you Jörg and team!

Cant complain changed the oil and brakes on my car great price on oil changes

Hickman Auto has always treated me and my family with the utmost respect and honesty! Ive taken things there for an oil change to a fuel pump to a computer problem! Jim always finds a way to slip me in! Great service great people and probably most important great mechanics! Prices are always reasonable for the quality of work you receive!

Buyer Beware: NEW OWNER not goodNo more “Mom & Pop” care & concernNo more making “extra” checks for freeNo more tell need-to-do-but can waitNo more treat like close relativeNOW mediocre service (at best).

This is a small shop full of great people. This is my fourth time here. They have repaired everything from a broken window regulator, washer fluid bottle, full brake job, full muffler replacement, and others. They have always explained what needs to be done, what can wait, labor and part estimates and pretty accurate time frames. From the initial phone call to the pick up everyone I encountered was helpful and were willing to answer my questions. Since it has become more difficult to go to and work with the bigger dealerships, I may have found a worthy go-to neighborhood replacement.

Great reliable service! Nice to be able to cou t on your mechanic!

Excellent service, Mom and Pop shop with Good people as well as quality workmanship.

Just called to ask if they can press bearings. Got told that they dont have a press any longer. Asked if they could recommend a shop that could do it. They couldnt. I asked what do they do if they run into a vehicle that needs bearings pressed in or out? We usually do whatever we can to get around that. You can usually beat them in or out yourself.Great job. Totally unprofessional way of doing things. If youre a shadetree mechanic working out of your driveway, I could see this practice. Not a real shop.

Honest people who fix it right the first time.

Locally & family owned small shop where you can get honest, quality work done on your vehicle.

A good start for this dealership

They are very friendly and honest. They will be straightforward about what needs repairing and the cost.

They are honest and do great work.

Great place ask for jim

Very helpful and honest!!