Friendly helpful staff, and great ordering experience both online and in person. This location also has a variety of flavor syrups that are not on the menu so if you want a flavor that isnt offered make sure to ask.I can strongly recommend the cold press, which is smooth and non acidic, even without creamer. But honestly am not a huge fan of most of the more complicated sweetened drinks as they are a bit sickly sweet but ymmv.

Always friendly staff but they’ve gotten my order wrong more than once. I never make a fuss because it’s usually a minor issue (milk chocolate instead of dark for instance) and when it’s been big they’ll remake it but this happens all the time. Still, they’re quick with remakes so it only knocks off one star. I’ve never left unhappy.

Nice staff and delicious biscuits. I bought the sausage egg and cheese one and a large coffee. Very good! Highly recommend coming here

That location doesnt exist anymore. I dont know where it went. I did really like their coffee though.

Their iced mocha mint condition is phenomenal! I wish we had this cafe where I live!

Frequented this place all week on holiday and they nailed it every time. Thanks for always making this part of my day so easy and pleasant.

Love the coffee here! Staff is really nice. Also like the gifts and souvenir that they have!

Caribou Coffee will always be one of my favorite places to grab a cup of coffee! Always friendly, and always really tasty coffee, especially when Mocha Java is on drip! 🤩

This coffee shop is my go-to place whenever I need to relax and have some coffee with me. They have a spacious parking area and an elegant interior design that is picture-perfect. You can also bring a laptop here since they have available outlets. Their food is good to pair with their drinks and coffee and was all affordable. I highly recommend this coffee shop to everyone.

Getting laughed at by your employees when with my partner was exactly how I did not need to start my day.Curiously had no bacon egg and cheese sandwich available when we ordered, though other customers received their order.Handed me a wet straw for my drink.Hire people who know how to act professionally. Not children in adult suits.

Great coffee and really nice little shop to sit and study, Luke was super helpful and nice :) Cant wait to come back

Great service, cozy atmosphere. The food, coffee and smoothie were excellent

Came in from Dallas to try something new. Betsy I believe is the name of the barista. She was so rude. Seemed to be having the worst day and took it out on customers. Complained about customers being dirty…. In front of customers.I’ve never felt so unwelcome in a business in my life.

Delicious coffee and great service. Clean environment and convenient location downtown. They have an dog friendly outdoor seating area where you can enjoy downtown and plenty of comfy indoor seating as well. Im not sure why anyone would give less than 4 stars they do everything right and their coffee is great with an extensive variety.

Caribou Coffee is my favorite! Their coffee is so smooth and rich. Since we dont have any physical locations in Chicago (other than the sale of their products in Einstein Bagels), I was elated to find a Caribou Coffee shop in Downtown Denver. The staff was welcoming and kind - my experience was great and yours will be too!

I just had the best extra-hot turtle mocha 10/22 at 6:15a. Can’t wait to have another one tomorrow!

Very busy but great coffee and service. Food not so great ... I had breakfast

They are kind, nice, and under great management! Regina is awesome!

I would like to give the whole crew a great review I had been walking the streets until they had open the customer service experience were friendly and they provided me a breakfast burrito Prior to be hungry THANK YOU SO MUCH guys I feel normal again ❤️🖤💚 🤝

The staff here was EXCELENT - there was a new person and the manager was so kind to her and so patient. They asked me to wait in the lobby and they brought my food and bagel out to me but the bagel was cold by that time. They are trying really hard and it shows. What they had no control over were the gaggle of teenagers - one who was brushing her long hair while she waited for her order - gross....

I tried the hot chocolate and is terrible, pure milk, no chocolate.First and last time

Great coffees, friendly and courteous staff. 5 stars 100%

Friendly staff, quick service, great coffee

They have watered down teas not too pricey considering everything is expensive here in Denver unless you come from California. They told me I couldnt stay in the lobby to drink my watered down tea because the lobby was closed. It was snowing and 22 degrees outside. Just perfect customer service.

This is the first place I drink coffee or in fact anything in Denver. I generally dont like chains. But as a stranger in Colorado, this place is a blessing. It is spacious with variety of places to sit, and at nine in the morning, it is also very quiet. The scene of the street next to it is also nice.

Pretty sure I was lied to about the bathroom being closed when I asked for the code before buying something. A couple that came in shortly after was given the code.

Great food but it became too noisy at night

Just okay, slow to get drinks out and scorched espresso shots. Just go to that other big box coffee shop.

I love this Caribou! I visited here every time I wanted to treat myself when I lived in denver 2 years ago and went back to this location during my last trip. I usually find a new mug or travel cup I fall in love with. Every time I have been greeted by super nice staff as well. I would choose a Caribou over Starbucks any day!

Great staff, reasonable prices and damn good coffee.

Great service, amazing coffee and tea

The coffee was okay, but was hard to find parking. I will find one next to I70 next time.

I highly recommend it dark chocolate turtle mocha it was mind-blowingly good plus the people working there are awesome

The crafted press is awesome. They use a mix of salt and sweet caramel blended with milk and coffee. I went with half sugar and it was perfect. The staff were super nice, and helpful! This is a great place, with nice indoor and outdoor seating.

During the current environment, Caribou was one of the few places open in the 16th street mall. We stopped in for a quick breakfast and were not disappointed. Coffee was amazing and food was ready quickly. Both individuals working were pleasant and helpful. Caribou also has a cool back story! I enjoyed reading about it while waiting for our order.

The experience was nice and not bad prices. For a chai latte, a cappuccino and a bagel were only $10 and it was in downtown denver. The place is nice but can not inside because of covid regulations but its fine. The beverages were good but the spicy chai the first 3/ 4 were perfect but all the spiciness stayed at the bottom and was really weird, about the food everything is premade so dont expect freshness in the snacks or the small appetizers, just enjoy the coffee will be the recommendation.

The Caribou Coffee location on 16th Street in Denver downtown delivers fast service. Uniquely smokey-taste coffee makes this place a local favorite.

Clean business, friendly staff, decent drink. What prompted me to write this review, though? The sign on the bathroom. YES on offering a bathroom to pregnant women, children, and the elderly. That alone makes me want to support this business.Ill be back to try a blended drink or breakfast sandwich :)

Caribou coffee is always awesome! Especially the crafted press and northern lite latte !! 😋 great service and seating area

Amazing coffee and the most delicious baked goods. I went every morning during my Denver vacation.

I havent had a Caribou coffee disappoint me. Beverage choices are always consistent. Food items are tasty and reliable. Staff, always friendly. Just wish there were more of them.

Great service and good strong coffee!

As far as this particular coffee shop goes, the people that run show behind the counter are Pleasant enough. They seem like nice hard-working people. They do have some very comfortable chairs and seating. If youre looking for an upscale type of environment its a little bit more run-of-the-mill. Its nice enough. The coffees not bad.

Cafe food at this place - yummy. I like it here, excellent food & service. The service was sociable and attentive.

I asked for a plant based milk in my drink for health reasons. The employee (I didn’t get her name) used regular milk. She repeated my order to me and still used regular milk. I am so sick right now because the employee disregarded my request.

Ordered a regular coffee not a specialty made drink. It was extremely hot, so that was nice on the cold day, the coffee did taste very old though. Not sure what their hold times are on the coffee but it was not that great. Next time Ill try one of their crafted drinks since those seemed to be made fresh. Hard to judge the quality of their coffee when it is old. I would like to come back and give it another try. Gentlemen behind the counter were friendly.

Love this coffee

Legitimately the best coffee Ive ever had

Love their iced tea! They dont add any sugar which is awesome ♡

The location was Outstanding Very Outdoors N Classy with the fireplace and leather recliners are a great touch. I love how you guys warm up the pastries. Thank You Caribou family...💪😊💓

Amazing service from a friendly staff. Awesome coffee

Very good service! Wonderful atmosphere. I love the chalkboard they have! Also, very very good coffee.

Love their coffee. Been a customer since 1993 in Minneapolis. Their milk chocolate is really good. I only buy their ground, single origin coffee.

A chain coffee place that has decent coffee but no real personality, good if youre in a hurry.Staff is super friendly and helpful. If they werent there I would have rated it lower.

Ordered a medium sized, dark chocolate iced mocha and it was delicious.

Staff was great. Coffee cake was really good. Coffee was better than Starbucks as usual

Visiting Denver and stopped in for a coffee. Great atmosphere, food, and coffee.

Love that they have oat milk!

No problem,thank you for having Anthony Parker as your manager,hes absolutely wonderful and needs a raise asap,best service ever

Lovely atmosphere and respectable staff. Thank you for your service. Much appreciated.

Went for breakfast recently and the place was packed, but got seated very quickly. The service was quick, our food served right away. I had the blueberry muffin which was so tasty and tea latte that is so refreshing that I would definitely recommend to others.

Plant based creamer/milks for the mocha

Over the top 👌🏽

I come here and spend a good deal of money on coffee in order for your staff to be rude and shut my laptop while Im listening to my podcast. I will look for a new coffee shop. Pretty sure Panera Bread is doing coffee subcriptions now.

Great service. Loved the sausage, egg, and cheese biscuit! Way better than Starbucks~

Amazing coffee shop the coffee is never bad they are always very good and clean. This is a great place for meetings. It is also a great place to sit and read a book or listen to music and enjoy your morning

I fell in love with the coffee here. The coffee is unique and I love that you get the choose the different chocolate you want paired with your coffee. And its never busy in the store. I will always be coming back for a nice coffee and a treat.

Very tasty drinks. Nice comfortable atmosphere. Drinks were a bit pricy but it was a nice treat.

Amazing Experience. Great Service. Huge range of coffee drinks both hot & cold. Luv it.

I met a friend and former coworker for coffee here yesterday. I tend to gravitate to Starbucks since they are on every other corner in downtown Denver, but I thought it would be a nice change. The mood was definitely more relaxed and the service was good. I actually appreciated it was less hectic than the nearly Starbucks as it allowed my friend and I the opportunity to catch up without yelling. Plus the chai tea latte was very good.

They have a fun and inviting environment, great staff, and their coffee is really solid. We were looking for a change of pace from Starbucks and this place hit the spot perfectly.

Similar to Starbucks.

Good coffee, relaxed atmosphere. More variety than Sbux.

Got peppermint mocha decaf..was amazing. Also got the Turkey bacon slider for $2.49.. was perfect size before our hike!

Excellent atmosphere, very friendly staff and outstanding coffee. Great place to sit down and enjoy a hot (or cold) cup of your favorite beverage.

Every time Im on the mall, I hit Caribou for a Caramel Highrise. Amazing as always.

Easy in and out coffee shop but has good tables to eat on or to work at with a lap top. Coffee was good and good snack foods too. Bathroom is locked unless you are a customer.

Staff is very nice and cheerful. Place is really neat and clean. BUT, the coded locking doorknob on the bathroom works about every fifth try.

Perfect alternative to Starbucks which we no longer frequent, great lattes! The ambiance super comfortable friendly staff

Awesome nitro coffee that is great for my sensitive stomach! Always fun and cheerful baristas!

Much more relaxed atmosphere than the Starbucks across the street.

This is nice place to drink coffee with the people in the atmosphere is great if you do your homework there after college student nobody will bother you and its just a nice pleasant place

Drinks were good but it was DIRTY where people were sitting. We wanted to stay and enjoy our drinks but decided to leave right away. Napkins on the floor, dirty dishes left on the tables, homeless looking guy sitting by the fire with his feet on the coffee table charging his phone. The front door rug was rolled up and tossed behind one of the high top tables. The old location on 17th was much nicer. We won’t be coming back to this location. This was on Saturday morning 10/20/17 around 10am.

Good place but difficult to find. Its in a corner of Woody Creek Bakery which in turn is in a large office building. Look for the Woody Creek signs. They should get a special mention for their restrooms being distant and difficult to locate.

Reminded some good times

Located just off 16th St in Downtown Denver. A great stop for a quick hot or cold drink. They also serve an assortment of teas, coffees, lattes, and hot chocolate. Both large and kids size portions are available.

Nice and clean place to stop and have good coffee.

Great atmosphere, wonderful employees. Theyre very helpful if you cant make up your mind, and their drinks are delicious. Id give it 6 stars if I could

Great coffee,nice shop, reasonable prices, location was perfect. I recommend this place

So want to rate 5 stars. Awesome coffee, awesome service, clean. But... the Internet is about as fast as dialup, and homeless people camp out at the few big tables for hours on end.

Staff as well as the atmosphere are wonderful. It is calm but they move that line! My dt go to for coffee!

Theyre fast and friendly. Its just a coffee shop that keeps its bathrooms pretty clean and serves good coffee.

Not impressed. What is the hype about? No kids options (juices etc.) so they clearly arent for families. Lame aura, a forced feel to it.

I grew up hearing stories about Caribou coffee and have wanted to try them for many years- there are no Caribou coffee shops in Tennessee where I grew up. There were starbucks and local coffee shops in my hometown. I loved them, but Caribou seemed exotic and I even wrote a letter to the Caribou company asking them to consider opening a Caribou coffee shop somewhere in Tennessee. I wanted to try them that badly. After moving out to Colorado and settling in Denver years ago, I was excited to find this Caribou location on the 16th street mall.I was excited until I tried an iced vanilla latte. I was surprised because it tasted as if there was barely any espresso in it at all. It was very weak and too sweet. But I thought Well, I am used to Starbucks and thats strong so maybe I should give it another try later. But every latte I had after has also tasted weak. I felt the ice blended drinks were kind of bland too.I might just prefer strong espresso. The drip coffee is better and I enjoy their mango smoothie. The pastries and baked goods are alright. But I just dont enjoy the weak espresso here and prefer other coffee shops for espresso drinks.The best feature with this cafe is the lounge and seating options. It is very laptop friendly here with electrical outlets and tables in several spots. There is also outdoor seating.

Seems like an overall good place, but I didnt appreciate the small flies in the food display. I ordered a coffee cake for my mom and watched them take it out of there. Pretty gross

The new infused cold brews are excellent!

Good service, clean store and yummy drinks! I had the pumpkin pie latte this morning and it is wayyyyy more tasty than Starbucks 💯 👍

Ordered a scone, but no butter in the store! Lol Staff acted annoyed that I asked for it. How do you eat a scone without butter?

My all-time favorite coffee shop in downtown Denver. The staff is always super-friendly and the white mocha is awesome. Comfortable chairs, relaxed atmosphere and free wifi. What else could you want?

I agree that caribou is better than Starbucks. I wish they had more locations in Denver, but this one is pretty good.