Great service and got to drive my vehicle off the lot the same day. Would certainly recommend to others.
Everything was good until they hired or just let a certain lady call about your payments. She clearly should not be a receptionist! She can’t read a calendar or calculate math correctly ! According to her when you make a payment your still behind the same amount . And then not even before the call hangs up she’s says the correct balance you originally told her.
Sheisters! Watch out! I financed a car from them in August of 2019 set to pay off for 24 months. All is fine. I make my payments on time blah blah blah. About 5 months before the car is set to be paid off, I call to get the overall balance because I am just about ready to pay it off. I ask the woman on the phone, what my balance was and shes all Youre account is in collections! Keep in mind I just made my regular scheduled scheduled monthly on-time payment 2 days prior. Of course I am shocked and she could not offer any explanation. I asked to talk to a manager and no one conveniently was there. I called later and requested a manager as well. No one ever called back. I moved out of state to attend college about 8 months after buying the car so I cant just run down there. I wanted to refuse to deal with the collections lawyer but their refusal to respond to my situation left me with few options. So I chose not to acknowledge the attorney by still submitting my payments to American Auto Sales. The collection lawyer isnt a bad guy and hes somewhat easy to get along with but the point is my account should not have been there to begin with. Our 1st phone call I reviewed all of my debit card statements with him and he checked his records as well and could not see why my account was with him and he continued to collect on it anyway. Trust me, I am really thinking about suing their A$$e$.Watch yourself. Pay ALL of your transactions to these guys with a debit card. It may save you later. They will actually sit there and at some point make YOU bear the burden to prove you made a payment 16 months prior. And you thought Pooh was Sheisty?
Im thankful they helped me get a car. But man working with them or getting a straight answer from someome is like pulling teeth. They call me for payments when they have already been made have changed the payment date on me a few times. When you ask to get an answer they just say well call you back. I thought is was a mistake the first time but happens every month. I wouldnt recommend just based on customer service alone
The staff here is amazing,very knowledgeable and extremely patient. They were able to get me into a very great car with low miles and a pretty low down payment, to make make it better even offered an extended warranty. I worked with Cole Black and I must say that him and his co workers definitely arent there to haggle you into a car and truly are looking out for you and what fits you and your budget. If youre in the market for a used car definitely stop by and give these guys a try, I can almost guarantee that you will not be dissatisfied at all. Thank you guys for a truly easy and amazing experience.
Geno & T.J. are the best. Geno helped me a ton. I will be sending people straight to him.
Awesome place to get a car Dillon was real helpful and nice great personality I feel he will excel in the company wonderful all around. And we are loving the 2004 vw golf
These people keep harassing me and it’s becoming a problem. Would not recommend. Horrible organization
After dealing with American auto sales one understands why Car lots are given such bad reviews and American auto sales fits that grimy car lot theme. They dont stand on their word, once car is sold they are nowhere to be found and then talk to a person as if theyre skum. If I knew before hand I would never had given my business or ever referred anyone to such a low grade, disrespectful bunch of cowards. If you read this take your business elsewhere. Not out of hatred, pero out of experience.
Give great service call my car right away with all information thank you Gene For having great customer service you always know what you’re talking about you’re a great sales man
They sold me a car that needed a transmission and around $6,000 of more work. They dont care about anything but money. Your safety is of no concern to them.
Outstanding customer service, very detailed on performance. The service was done in a timely manner. I am a very satisfied customer and would definitely recommend to others! Thank you to Zach for helping me through the process of making my car look as good as new again!
American Auto Sales has been great. The nicest and friendliest staff I have dealt with in a long time. Everyone knows buying a car is stressful... WELL these guys make it fun and easy with no hassle and they are very straight forward. I will be recommending my friends and family... Thank you guys very much. You have a customer for life.
Good place to finance a car thel accept you wen others wont they gave me a chance with low down payment
Martin and Cole was so amazing to me helping me get into my first car! Martin made sure I was comfortable with the car payments and the car before leaving! I will definitely recommend friends and family here! They were so nice and helpful and answered all questions!Thank you again guys!
Looked at some cars and found one for my sister but was a 5 speed which she can’t drive but the employee came out and helped to referred us to another car dealership that has the type of cars that she is interested in. Gave us the number, address and called for us to go there .Over all an amazing experience and was looking out for her best interest .!
Horrible company and cheap cars. Got a car from them and engine blew out in 5 days. When we went to resolve the issue they were far from professional. Do not recommend AT ALL.
Please save yourself the time and money. The only reason they getting the stars they are getting is because they are very friendly and work with you in your down payment. The bad part about it by time I make the two split down payments u already having car problems and they want you to pay. I took my car back next day the said nothing they could do to switch vehicle but promised to fix it .a month later still not fixed and have more issues.Had to have it towed in and instead of calling I had to continue to call them didn’t fix the first problem but told me I had to pay for what they did fix.
I personally worked with Mr. Geno and he is the best car sales guy i can ask for. He treats you like family. He tells you everything just how it is and he made sure I was not settling but happy with all the desicions i needed to make!
Truly the best experience Ive ever had !!! Old school good honest decent people. Everyone needs help sometime they understand this and they will help you 👍👍👍
Upon arrival, my son Braden and I met Cole Black. He is a very nice young man. We explained our situation, What we were interested in, and our budget. From that moment forward, Cole completely took care of us. I am sure we still would have bought from another salesperson, but thankfully, we won’t have to question that. Cole is a valuable, and hopefully valued, employee of American Auto Sales. Thank you Cole!!!
Just bought a Jeep Liberty from these guys! Extremely happy with it! These guys were super helpful,easy going & trustworthy! Joe is your guy!!!!! If you need anything he’ll be there to help every step of the way! Again very happy with this place. Will be coming back again if I ever need a car!!!! Thanks guys!!!!
I was assisted by Gene twice with both vehicles I leaded not only does he display impeccable customer service and is always helpful. I am a very satisfied customer.
Go see these guys they wont let you down! I thought I would never get approved for a car but these guys went above and beyond to get me driving! Thank you so much American Auto Sales. You guys are the best!
T.J & Cole are the best. When I went to American Auto Sales I didnt think much of it because there is a bunch of car dealerships on Colfax... you know? Just another car dealership right? Well, I thought wrong... they did everything they could to get me driving. Also, they got me into a nice newer model car.... way better than what all the other dealerships showed me. So, if your in the need of some wheels go see these guys! YOU WONT BE DISAPPOINTED. Thank you American Auto Sales.
I have had nothing but issues since day 1 of purchasing the vehicle and had/have proof in writing that they would help fix it and I’ve been fighting it since May. I am new at purchasing a vehicle and am expecting baby #2 and now not only am I about to have a newborn and be out of work now I have to find a way to fix my vehicle I was told would be fixed when I bought it. They are really great at “talking” and making you feel like they are taking care of you but not at all do they actually care what they sale to its Just about the money and getting the vehicle out of their parking lot. This place will cost you more to fix the vehicle then the vehicle is worth be smart and go somewhere else, trust me!
This was the best shopping experience I have ever had in my life. Speaking to Martin on the phone is what made me want to come in in the first place. Then finally going in I met Cole I believe his name was TJ. It was the best experience! The approval time was literally within 15 minutes of me walking in the door. I was picking out a car within 20 minutes. The car that I chose was literally in the middle of being detailed. So while we waited Cole took us to lunch. When I say us I am speaking about me as well as my husband. We all crack jokes the whole time. The whole environment was so friendly and welcoming. There is nothing uncomfortable about the sales environment if you know what I mean LOL. If you’re looking for a vehicle with a low down payment, bad credit acceptance, with a great price and low monthly prices. Go to American auto sales like for real for real. Thank you for my very clean beautiful used 2007 Ford Escape.
This place is awesome. We walked in to look at a car and they got us approved for a vehicle with as little as 500 down. And reasonable monthly payments. I would definitely buy from there again.
Thank you. American Auto Sales for all the help. I went to a couple other dealerships on Colfax and lets just say it wasnt the best experience. I had the opportunity of working with Martin. He was the best and made the process stress free. I will be recommending my friends and family here.
Best auto place ever. I have no credit got the suv I need with low down payment and I forgot a payment and they gave me a grace period! They work with you a lot. Love them so much. When Im ready for another car I am going to go to them again!
This place is awesome! Great selection with vehicles in different price ranges! They got me financed with $500 down and they got me in a nice Honda CRV! Go see Cole Black.. this place will not let you down!
Best car buying experience hands down! No hassle by far the fastest and easiest process Ive ever been through. Thanks American Auto Sales.
Has low down payments their understanding when you are short on your bill. Always friendly. Best place in the city to get a car very far and understanding
I do not write reviews unless I believe it is warranted. This dealership is professional but they are professional scammers. They will sell you vehicles that were inspected and repaired at a EXTREMELY high cost but the repairs in reality are non-existent. My truck at the time of purchase was worth about $2,000 but they marketed it up to $6,700 ensuring me of no mechanical issues. The first month of ownership I had, and still have to this day an electrical issue that cannot be found. It affects the 4x4 system and dash, the main selling point of the truck and my safety. Over the last year and a half Ive also had to replace the entire fuel system twice, the oil pump, the mass air flow module, alternator, and the last I can recall was the CV axles (I never went off roading). Being in and out of my garage, the mechanic shop and all the required tows have cost me thousands of dollars, at least 4x what the truck is worth, not to mention all the hours missed at work. Be weary if you plan to purchase a vehicle from this dealership.
Go see Mr. Cole Black! He will get you a great deal! You will not be disappointed. This was by far my best car buying experience. Thank you American Auto Sales.
Thank you American Auto Sales and thank you Cole!! Go see these guys you wont be disappointed. I went in here thinking I was going to be turned down... and sure enough these guys got me a really nice car!
Sylvia was the best. Very customer service oriented and helpful. Gave us her 100% undivided attention. TJ was very professional and willing to work with us to make a deal happen. Definitely recommending!!!
Took great care of us. Sylvia got me the truck I wanted for the price I wanted. Thank you guys for being rock stars
Just bought a car from these guys & it was a great experience ask for T.J or Cole! I was kind of scared because of the pandemic but I was impressed they are keeping everything very sanitary and smells very clean in the dealership lol.
The best car buying experience I have ever had! I will never go anywhere else to buy a car. Thank you American Auto Sales. You guys Rock!
Go see Cole ! He got me in the car I wanted with no hassle. The best, quickest, and least stressful car buying process ever! Thank you American Auto Sales.
Came in and spoke with a young man named Cole Black. Very professional and knowledgeable, as well as personable and friendly. Go in and see him; he truly is on your side!
Go see Cole Black! I have been having trouble getting financed for a vehicle and American Auto Sales got me driving in a nice Hyundai Santa Fe with low miles! Go see these guys if you need a car. They will not disappoint.
I bought an Audi from American Auto, and I couldnt be happier. They made everything right from the point of sell until now. I even take my vehicle to them for maintenance. I really feel like they are my friends because they are always there.I honestly have a good relationship and recommend them to anyone needing to buy from a dealership that cares about you and deliver a high quality product.
Sold my mom a lemon a while back bought a 2001 Nissan pathfinder and driving it less then 2 days was overheating and smoking loan was for 9113$and car was not even near worth that price when returning to dealer they said they couldn’t get her into a new vehicle or money back then that’s when we stopped paying the monthly payments and got repossessed Don’t trust this dealership or recommend buying there lemon cars/trucks They will hurry up and try to get cars of the Lot knowing they are horrible professional rip offs👎🏾
Martin and Tj were amazing, the customer service they showed me was incredible, my Jeep is one solid vehicle, Thank you both very much. I look forward to doing Business with you both in the future.
Idk what Taya is talking about but just bought a car from these guys and they are very nice and helpful. I even bought a car that gave me some problems and they switched me into another one no problem. People have to realize these are used cars and sometimes things happen!
Very nice guys. Very clean cars, good cars. Will help you out. Very fast. Gene is a very good car salesman one of the best I have had to deal with by far. Gene will do his best to get you in a car.
Best place to buy a car. Bought from Cole Black and he works hard to make you a happy customer! I give him a A+
Fairly easy process. Got me in and got me out. Sylvia is amazing! Id been getting denied left and right because if inquiries, and she reassured me that I would be ok. Guys please dont hesitate to at least stop in.
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So far the car i got is great the people where great i do appreciate them taking the time to make sure i got into a nice car
Please be very very careful with this company. Bought a 2002 Honda Accord from this company on December of 2015. I was told by Tyler, who doesnt work there anymore i wonder why that I was going to be making payments for no more than 2 years. I was also told that by getting my girlfriend to co sign I would be able to re finance the vehicle for lower payments in the future. I was also told that with the interest I wouldnt be paying more than the original loan which was a little under 8k. Well here I am a year later and the car has gone over to first eagle funding where I am being told that American auto told me whatever I wanted to hear to make the sale. So now Im also told I cannot refinance the car, so that was a lie. I was also told by first eagle that I have a total of 20 payments left on the loan which is a whole extra year than I was originally told by the employee at this company. So they lied about that too. Not only am I stuck making payments for another year I will not be able to refinance the vehicle. I urge you to get an attorney before you go down and are lied to like I was. Will be filing a complaint with the better business bureau as soon as I go down there and let them know myself.
Great car buying experience with Cole Black. He was able to do exactly what he told me he could do. Thank you!
American Auto hands down the best experience in buyin a car Ive ever had in my life. Tj and Cole was right on point N helpful had me In an out in a vehicle in less then a hour. I appreciate it fellas... I diffenitly been telling people of my experience... Best place to get a nice Used car HANDS DOWN
Went in to purchase a vehicle and there was a sales associate that approached me quickly. These guys are very professional and will get you into a car for you that day! My experience was great and they made it fast, easy, and fun. They also keep their word as advertised. Id definitely buy her a second time.
Great place to buy a car. Ask for Cole Black. He was able to get me into the car I wanted with no hassle.
Awesome group of people, buying a car here was a great experience. Tyler was awesome. Im very happy with the 2004 Oldsmobile Alero I purchased. My credit wasnt all great and they worked out a great deal for me with monthly payments I could afford. Go see these fine folks here. Thank you.
These guys were really helpful I went to a couple of places and they needed like $2,500 down. I went in to American Auto Sales and they let me drive away with $500 down go see these guys you wont regret it!
I am not being paid to leave this review! American Auto has been very good to us so far. We purchased a 2000 Ford Explorer for our 18 year old daughter in December 2014. Less than 2 weeks later the Explorer shut itself down in the middle of a local apartment complex parking lot while being driven. We contacted American Autos and they referred us to their Tow driver and for a small fee of $65 he towed the Explorer to them. It was an alternator issue and they fixed it for us and didnt charge for the labor, parts or repair. They have worked with us on our down payment of $1000 being paid in 3 installments and overall they have been very easy to work with. Jorge was our Sales Rep and I really liked his honesty and his ability to speak to our daughter as if she was purchasing the car herself. Very nice group of gentleman.
Big thank you to Martin, TJ and Cole!! Told them my situation and they worked with me when no others could. Buying from them was work but they made it happen. Right on fellas!!
I hate buying cars but Cole hooked me up and made it a smooth and painless experience. I highly recommend finding him if you are looking to buy a car.
Very helpful got me in my first car no hassles. would recommend Dave to all my Family + Friends
The car dealership was nice inside and out. The workers were really nice and helped us out. Wish there was a better selection of cars.
Im going to give them one star because of the customer service and how they get people to buy cars from them. Now lets get to my horrible experience. I went in on Saturday and found a vehicle I wanted to purchase and went over the prices and agreement and make an arrangement to come back that Monday to purchase the car and put 1500 down. I went in on Monday and put 1500 down with my debit card and purchased car insurance . I had a rental car so I took it back to the airport and went on about my way. The next day in the middle of my twin boys doctor appointment around 2pm they called me and told me I was not approved and will have to bring the car back. So not only do I have to wait 3-5 business days to get my money back, I wasted money to insure the car, Im going to waste more money on ubers to get back and forth to work until I get the money back to purchase a new vehicle. I didnt act out or cause a scene, I gave them their car back and left politely . Im just upset because not only did I waste time and hard earned money Im in a more bad situation then I was before I went to AASALES I had a affordable rental car that I could have kept but I took it back after purchase and dont have the deposit to get another one . Avoid this dealership at all cost they will sale you something and screw you over with out giving a damn.
They sell vehicles unsafe to be driving. When you take it in to get fixed, they intentionally take longer. I tried to call multiple times only to be hung up on or get extreme attitude. There is absolutely no reason to treat customers like they do here. I was told If you want your car now Ill put the tires on and you can push it out by the manager.
Great Customer service. Fast and easy process thank you !
Why even have a website if you arent going to post prices. There are over 100 other dealerships in the Greater Denver Area that have an updated website with prices. How sleezy.
As a first time car owner I was expecting my experience to be overwhelming and very stressful but Tony at American Auto Sales made my experience easy going without any stress. Tony work with my down payment as well as my monthly payments. He got me the best deal possible. And when there was minor problems with my car they were willing to fix it for free. I would definitely recommend American Auto Sales to friends and family that are looking for a great car with great deals.
Was promised 500 down and they wanted me to go up to 1k. Drove all the way from north Colorado for nothing. David is a cool honest guy but dealership lacks some work.
David was a great salesman& made my experience fun & worth wile Thanks guys
Very friendly + HonestGreat Selection- Great PricesNo Pressure Sales
My buying experience at American Auto Sales has been a positive one. Tony and The Kid have both gone out of their way to get me behind the wheels of a vehicle. the worked with me to get me financed, and worked with me on my down payment. Overall, they have been great, and I am very happy thus far.
I was looking for a used car in Denver and could not get financed at the big dealerships, they told me I need to find a BUY HERE PAY HERE. I found American Car Sales and they said all I need is $500 down. I went their and bought a used Chevy Silverado 1500, It could not have been any easier. Its been 4 months now and not one problem with my truck, I drive a lot up and down the mountains all the time for work. I truly feel I got a great deal and I just wanted to let you know.
Mr. G was great, from when I called in the first time. He was very cool nice guy. I will refer people to them.
Cole Black is the guy to see. He is attentive, and very knowledgeable! Always a pleasure to do business with!!
David explained everything very well to me and I was happy to find a car and got good payments Very much appreciated.
I can only say the customer service is good but the car is horrible. I was a first time buyer and they gave me a car that needed way more maintenance then expected. First they were gonna replace the clutch handle... BTW the never fixed it then the rod to hold my truck open broke... They never fixed it then it so happens to be I need a new axcel and then I need struts... Keep in mind I only had this car for 2 weeks... Now I had this car less then 5 months and its starting to squeak. Its telling me I need to replace my power steering fluid.... Not a good car for a first time buyer.. Horrible car.... And for the little small car I have.. I pay a ridiculous price a month $305 for a non reliable car. Im very upset. Never going there again.. .
By far one of the easiest transitions I had to face. Back in 2018 I was rear ended which left my 2009 totaled. My finance company informed me of this lot. First time going there I looked at some vehicles. I noticed that they had some older vehicles but the gentleman helped me by prices. Since I had $500 to put down they allowed me to test drive just about all the vehicles. After finding a Pontiac with 70,000 miles I thought I was good to go. Noticed on day 2 the check engine light came on. Contacted my finance company and informed them that Im unhappy, they communicated and I got a call from T.J to bring it in for 4 days. They fixed it at first, next day the light came on again. Once again got a call to bring it in. They then informed me that the car was totaled and unsafe to drive and it would cost more to fix it. I went back about a week after all this and was told that I could pick a different vehicle within the budget of the Pontiac.Found a cute little Hyundai Accent 08 with under 90k miles. I LOVE my car guys. I was polite to them and they were polite back. I did need to pay another $500 but they gave me 2 weeks when I got paid again to pay it. I had the brakes, tires, engine all checked when I drove off the lot. Amazing job guys!!!! One year later and I have 1 1/2 more yrs to go before paid off.Idk what the other people experienced but mine deserves 5 stars.
GO SEE COLE HE GOT ME IN A CAR EASY NO HASSLE! THESE GUYS WILL REALLY DO ANYTHING TO GET YOU DRIVING.
Awesome. David worked very well with me. And spent the day @ the DMV w/ me only to get turned down. But yet still made a deal & made me happy!! Thanks David, the top salesman
Do Not buy from these guys they are a bunch of crooks. I got a car from them and 2 days later the check engine light came on and they said they would fix the issue. All they was clear the code. And now I have spent another grand fixing the issues they told me they did. Not happy I even tried to give them the care back with in the 5 days and they refused to take the car back. Now I stuck paying for this car on top of all the repairs.
David was awesome. He sold my mom a car and I felt American Auto Sales would take care of me and I am satisfied
Going To American Auto Sales Has Been A Great Thing For Me, They Have Always Been Good To Me And The Service There Is Awesome. I Am Glad To Have Found Them When I Did! I Would Recommend Them To My Friends And Family, Ect.They Helped Me By Providing Help On My Loan/Pay Here Buy Here, And They Set Payments That Made It Easier On My Budget. Will Go Back To Them The Next Time I Need Another Car.ThanksJames H
Please save your money and your time horrible company they don’t care they just want you to sign they will sell you a car with problems and then make them your problems they are RUDE and unprofessional they Are just looking for a sale if you like to be stuck on the side of the road then they are most definitely the company to go but a car from you will be stuck with a in realiable car and car payment smfh not worth it
These guys are great. Very friendly and got me what I needed and wanted. Freaking awesome.
Very pleasant experience. No pressure and friendly dealers. Gene was the best!!
Go see these guys you wont be disappointed.
I came in to browse for a car and had the best, most professional experience with Cole. He was kind, informative and very knowledgable. I will be back. Thanks, Cole!
Got a car here.Good people. 2012 imperial nice.i deserve it
If i can rate a 0 i would. Word of advice, if you want a car that last longer than a week Do Not Come Here! I went to a funeral 11 hrs out of state and i was stranded for 3 days! Now they are filing against me because it broke down. I put More money into trying to fix it than i did getting it!! Karma!
Very friendly staff! Deno suggested this location and Joe, Cole, Tj was a great help. I highly recommend this place!
Great spirit, great auto sales. Made great deals with me and helped me out even with the bad condition Im in. I would recommend every broke college kid to come on down to Spanky and let him help you. He was awesome!
My finace (a first time buyer) bought a car from them said he needed a SAFE family car he unknowingly paid almost double its worth. That same month we found out it needed bigger tires new shocks an alignment and new catalytic converters which cost around 85-130 each not to mention labor costs among a few other problems. We referred his cousin she said they took down his information to collect his $200 but when he called they he has no referrals and wont give him his $200..we should have read the reviews first
Love place espically for the guy from upstate New, York Manager T.J. Great customer service
Ivehad the greatest experiences with American Auto Sales. I bought my 5th car from them today! I got a nice 2014 Kia sorento with low mileage. Come see these guys they are awesome!
American Auto Sales have been such a great car auto places to buy a car there customer service is great they have help or fixed anything. I have had a problem with great car place to buy a car. I give them a five star.
Hello My Name is Don i have bought a truck from American auto sales,i have received very good service from this company and would recommend them for buying vehicles.They Are Friendly and seem to have good service there, the truck i bought runs good and have had no issues so far.
One of the best experiences ive had at any dealership Mr. G is very knowledgable and a great business man. It is good to deal with an honest place! Go Geno
Just make sure you have a lawyer! Worse company ever! You will pass a hundred better places to give your money to. Any company that refuses to sign a paper saying you paid in full is a FRAUD company. The only company I know that will shut off your car for expressing your horrible experience. Thank God I have a second car! Making a better business bureau complaint as soon as I get home