I had a hole in my tire from a nail and these guys happily fixed it in less than 24 hours for FREE! I left the tire over night since I dropped it off close to closing and got it in the morning. Staff was so friendly and kind and Felix was so awesome to do this for free. Will be back for future tire needs! Highly recommend.
Took my car in for much needed repairs. Felix got the job done quick and at a reasonable price. Highly recommend. Good J.O.B guys!
The only tire place I go, they are truly the best. Never a bad experience, everyone is friendly and answer all my questions and concerns. I recommend BIG O to everyone. Thank you
Nice guys who do the right thing! I came here a couple of years ago and got good service putting some tires on, so I decided to try them out again even after having moved. Everything was done quickly. We did have some miscommunication, but it was rectified immediately and everyone was very polite. I ended up getting a hubcap lost after they put on my tires, and Del the manager offered to replace it for me. They are willing to work with the customer here and make sure youre happy.
I just got a car and needed some work done. I went to a couple of other stores before Big O tires on S. Federal. I decided to let them do the work. They were so helpful and appreciated my business. The sales staff and mechanics were so good, I will never go anywhere else. This guy Alex who does the orders was so cool. I will always go there. I believe that we as customers should support our local businesses that do good work. Good store.
Felix at Big O Tires is the MVP! These guys gave us excellent mechanic services and gave us an outstanding price. I went in for an alignment and needed other work done. Parts and labor done the same day and was ready before the estimated time. The staff was so friendly and engaging that while I was there, it felt just like I was hanging out and as opposed to just watching time pass.The issue with our SUV they found would have been a huge problem if it wasnt caught prior to leaving the state this weekend. Lifesavers! Thank you so much. Me and my family will have safe travels and will continue to get our vehicles serviced with you.
Best experience I’ve had getting new tires, the guys were professional, prompt, and courteous. Felix was fantastic to work with, and they had me in and out extremely quick. Thanks guys, I will be back!
Victor was very helpful when I popped two tires he helped me with the warranty process. My car is all wheel drive so I thought I would have to buy four brand new tires. Thanks again for the help definitely recommend this place and the big old legacy tires
Truly a gem. Del and Phelix (Felix?) Idk how to spell his name, but theyre great. Never going to another mechanic shop for as long as I can help it.
I came into the store with a flat tire, and the staff did everything they could to help me. Not only did I feel comfortable in the store, but I also felt really informed on the state of all my tires (not just the punctured one). I left with a patch I felt I could depend on and the intention to buy new tires soon. Thanks guys!
I came in to have a valve stem replaced on one of my tires. Fransisco took a look at it and determined that it didnt need to be replaced, just tightened. When I asked if I could pick up the tool he used at a local auto parts store, he simply gave me his. Not only was his knowledge and quality of service top notch, but he completely blew my expectations out of the water.Discount Tires quote to replace the valve stem was significantly less expensive than the competition, but more importantly, they didnt try to sell me a part or service that wasnt necessary. I can easily see why this location on Federal Blvd is so highly rated.Dont bother with any other companies if you need tire or wheel service. Just go to Discount Tire. Theyre fair and honest. Especially the location on Federal and Evans. A big thank you to Fransisco for his great service!
I always stick with Big O. When the tires I selected for my wife’s car were unavailable, Del helped me find a great alternative. We ended up with better tires for not much more cost. The team that installed them was quick and friendly. Well done!
Went to Big O on S . Federal in Denver and the service was great. Got in and out in a reasonable time.The sales team was great.They showed me some things that could be done to my car but no pressure to purchase.I would recommend this store to everyone.Thanks Big O Crew. Felix Vic and Del
I came in the other week with a blown tire and they were more than welcome to help me felix helped with a great deals and victor was very nice and welcoming
They are unprofessional. they brought in a novice and changed the tyres for me. then they damaged a brain at my tire changer. and they didnt even pay. They even talked about asking your uncle to fix it. I dont understand why theres such a big problem and they cant even do it, how can I trust them!
Took my fleet vehicle in today, and Bog O took care of everything. Thank you for making this transaction so simple.
I come here for most of my car issues.The workers are all so courteous and helpful.they get work done in a timely fashion.Never an issue.
Awesome experience today with the crew over at Big O Tires (S Federal Denver). Ive always had a good experience, but today they were so fast, helpful, and cost efficient that I had to give them a positive review. Thanks again, and keep up the great work!
The customer service was second to none! Greeted right away, even though they were very busy. Kind courtesy, great job! Will always come back to this store! Thank you!
I have been going to this Big O location and have worked with many people such as Mike and Alex for several years without one issue. I have always been treated well and they always give me the best options for my price range/situation and go above and beyond. Del is my go to! He always lets me know what I need and is up front and honest! Never really have to wait if I go early or if there is a wait I can leave my car and they get it done and ready to be picked up ASAP. Thank you Del, Felix and the rest of big O Staff!
Had to return today after my oil change a month ago because I saw oil leaking in my driveway. Employees are not welcoming. I had asked them to check another issue with my car seat warmer and they dismissed it and states that it was not the fuse, which is what I originally through, but they also offered no other reason or suggestions.They are quick, that is the only positive
I bought a radiator from Big O with a lifetime warranty. The transmission cooling box broke in the radiator. And ruined the head gasket on my van. Big O did try to do some work to the truck but with the transmission cooling box breaking in the radiator. It basically ruined my motor in my van. And Big O Tires in Denver on Evans and Federal. Refuse to do anything about my motor in my van. They did give me $400 back for the repairs that didnt work. And I now have a van that is absolutely worth nothing. Big O Tires on Evans and Federal is the biggest rip-off a consumer could ever encounter! Their staff have no problem lying to your face. And were not very responsive with anything I offered as a compensation situation. I will never ever do business with big old tires again. And I will also inform everybody that will listen that that is not a place they want to do business with!
I have gone to Big O for many years. As you get older snd you are on a fixed income the reasonable prices and open discussion about what the vehicle needs, Big O is the place to go. The staff is friendly and knowledgeable.
Great place better customer service, very friendly employees and knowledgeable, I will recommend this place too all my family and friends and even strangers just a great business run w/great customer service thanks guys keep it up!
Thanks to Felix I was able to get back on the road in a timely fashion and their respect and cleanliness (being a shop and all) were immaculate. I will be continuing to do business here and would recommend anyone to this location even if you don’t stay in the local surrounding area. Great group here that GETS THINGS DONE❕
Arrived after five and received a free rotation and pressure check b4 six. They also repaired the nail hole that caused the slow leak 4 free.
As soon as I walked in, I was nicely greeted by Victor and Felix. I had a nail in my back rear tire and Victor was very helpful to assist. He took down all of my information and said it would be out in no time. And it was! Felix and Victor were very attentive. Service was quick and efficient. I love that I walked into Big O Tires and they immediately took care of me in just a few minutes. I really appreciate their hard work! Thank you!
Excellent customer service!!!! And top notch vehicle maintenance. Thanks guys!
They gave me an outrageous estimate to get new ball joints, CV axle and alignment. I went to Littleton auto care and Victor did all the work with new parts for $350 less than Big Os estimate.
Been going here for over 6 years and the Big O Tires team always goes above and beyond to make sure I’m getting the best deal and best service.
Just went in and talked to Felix about a rear flat tire. I came in at 4:45 on Saturday (they close at 5 & are closed on Sunday) and Felix totally helped me with my issue. Super polite and knowledgeable, he got me out super quick. Excellent service👍
(for Ken Feltz) Felix and Victor were very helpful with a flat tire. Efficient and quick. Highly recommend Big O and will return any time I need tires again.
Customer for 30 years Victor and Del are long term managers, excellent. Felex really helped us get a new to us, car road ready
I went to big o’s on federal and was so pleased with their work and help! I for sure thought I was going to have to spend $1000+ on tires and other things that needed to be done and I was prepared to have to put my foot down on someone upselling me on stuff I don’t need...but they were HONEST and didn’t try to “mansplain” me into buying more expensive items for my car or getting work done that wasn’t necessary. My family has gone to this shop for as long as I can remember and I will definitely be returning! If you think you need repairs on your car or if you need new tires but are scared to take your car in because of what the cost/drag might be then I definitely recommend the location on Federal and Jewel . They are quick, honest and very clean/thorough with their work!
Customer service staff very knowledgeable, helpful and good communicators, they make getting service here easy and straightforward. Can count on the garage staff to get the job done thoroughly.
My truck was struggling. Now it drives like new. They even loaned me their truck so i could go to work while mine was being worked on.
The attendants were very quick and polite. I came in to get a new tire and needed it to match the other 3. It wasn’t in stock so they ordered it And had it installed first thing the next day!
When I walked into the Big O tires I was greeted quickly and nicely. I didnt have to spend a lot of time in store which was really nice. Also the manager provided great customer service very attentive to all my questions and concerns. so I got great quick service and a great price and my car loves it. Overall its the Big O to go to, they take care of customers during a hard time.
Super friendly, quick service. Been multiple times and always been treated well and service done quickly!!
I was told a part on my car was so bad that an alignment was not possible when I took it in. Went to another mechanic to put in the part. Just to find out that the part was fine and didn’t need to be replaced. So this whole time I went through the hassle buying parts for my car that I didn’t even need. All I needed was alignment but I was almost sold to get the work done for over $1000 and be put on a finance plan. I was lied to and will never return.
Thank you Felix and Big O Tires for taking care of our vehicles!
Alex and the team at Big O Tires really went far and beyond for me today. I went in to get some snow tires and they were just genuine and helpful the whole way through, and they gave me discounts and options that worked with my budget. As a customer I felt respected and genuinely taken care of, thanks guys, you got a permanent customer!
We took my daughters car here last week thinking it needed work that was going to cost her $$$. Ron said he would look at it and let is know before he started anything. Come to find out all it needed was an alignment. She was so relieved and so thankful for the kindness Ron and the crew showed her that day. We all were, that it brought us to tears because shes on a very tight budget especially now because of covid. Thanks guys you rock!!
These guys are great! They got me in for a full service oil change on the spot and I was out in under an hour. Very knowledgeable and helpful and all for a competitive price
Very good experience got me in an out staff is very knowledgeable professional will always go back.
Had 1,000 in work done and employees are very nice. Had my jeep done before the time they were saying. Great work guys thank you😊
Truly pleased with my experience at Big O Tires today!Del (saleslman) was extremely helpful and explained everything I asked about my tires, suspension and alignment issues. I bought a new set of tires and he made sure to get me the best deal on tires that suited my needs. When it came time for the alignment, there was no bs, I was told exactly what parts needed to be replaced so that I could do the work myself and save some money.Highly recommend this shop!
Very professional. Victor was great to work with and took care of me when one of my sensors stopped working. They are committed to customer service and would recommend this location.
Mangers miss quote. Dont care. Overcharge for incomplete results.
Del and the team at this Big-O have always steered me right! I started going here after so many other mechanics couldnt fix my recurrent brake issue and they were able to. Since then they have stood by their warrantee when they missed something, worked with my budget when necessary, and have always treated me with respect all the while providing exceptional service to my vehicle. This is the place to go in Denver!
Felix and his team hooked me up just right! They swapped out my tires, summer for winter that are already mounted on wheels. They were quick and courteous. I was in and out in under 40 minutes. Customer for life! That’s how you take of customers. Thank you Felix!
I called a bunch of different local shops for quotes to get my snow tires switched over (I already had the tires) and aligned. Everywhere I called gave me ridiculous prices and was booked out for a while.I spoke to Victor here and he got me set up to have them switched today and it was quick. Great price too, significantly lower than anyone else I called.
By far the best place to get your car taken care of!! HIGHLY RECOMMEND THEM!!
Every time I have issues with my tires this is my go to place. Theyre dont try to upsell, theyre honest, affordable and quick. Ive tried a few other places before I cam here and Im not gonna go anywhere else theyve proven to be exactly what I need. Today Felix helped me, he and another gentleman with blue eyes are always great. 10/10
Was a good experience the people so friendly 👍
Worst place to get any work done scam artist
I came in today thinking that I might have a nail in my tire. They found a screw and were able to mend the tire. Then when I went to pay they said there was no charge. How sweet for them to do this. It might not have been a big job for them, but it definitely made me feel safe to drive the 25 miles home. Thank you so much for your kindness.
I was helped by Victor. I was nervous coming in. Victor was so respectful and patient. He made me feel at ease. Your team did a great job putting on my new tires and alignment.
Victor Gallegos and his team took care of a flat tire for me free of charge even though I didnt purchase the tires there. Not even a brand of tire Big O sells. I recommend this business...they have been great over the years.
I needed two tires replaced, and was only in this business for only an hour. They gave me the best service they could possibly give, straight forward, honest, and good price
Friendly staff. Very helpful and accommodating
Went in for a tire rotation. Tech broke my key for my lock lug nuts. Didnt finish rotation. Asked about a new set said Id have to pay for it. Got dealership costs but for them having broke something I expected better customer service.
I give the staff a 5* rating & a shout out to Victor & Felix for there help on everything they do.From fixing a flat tire to full blown front end repair on my work truck.The plus side is they’re quick & have knocked the prices down in order to give me an offer I can’t refuse👌🏽 Thanks Guys!!
My experience here was better than amazing! They got the job done in a fair amount of time for a good price! Felix in particular was awesome when it came to breaking down the prices and the work needed to be done! I fully trust in their work!
These guys are awesome! Came in for a quick question to see if they could patch an Offroad tire that had a huge Allen key punctured in it. They said they could and that they could do it no problem and for free!! They even did it right then in ten minutes!Great people and service! Highly recommend!
Had a flat tire and brought it in to have it checked out since I couldnt find a puncture mark. The guys let me know very quickly that they could patch it up. I asked if they would mind putting it back on my car and with no hesitation they jumped right to it. No charge! Amazing. Will be returning when needed.
I started coming here for tires when I moved to the area a few years ago and I couldnt be happier. Their service is so good I now get most of my mechanical work done here as well. Every time I come in they treat me with kindness and respect. Always explaining what needs to be done and why but never trying to tack on unnecessary services. They always do their best to work within my budget and time frame. I feel like they are on my side and are always doing whats best for me and my vehicle, not just their pocketbooks. Definitely recommend going here over the competition where I had more than one negative experience. No need to go into details, lets just say Im always treated with a level of professionalism at Big O that wasnt always there at other places. Thanks to the guys at Big O, Ill see you next time!
This is a great place to get service. Felix and Vic are the best ever friendly. They helped me and I highly recommend them for any services they offer keep up the good work. 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
Went in for a tire repair and will definitely be back next time my car needs a little TLC. Everyone was very nice and it seemed like they really did want to help you. I would recommend this place!
Felix and the guys at Big O were awesome. I had some last minute tire issues before a road trip on a Friday. They were obviously busy but were pros at taking care of everyone super efficiently. I will definitely be back to upgrade my tires for next winter.
Came in with flat tire on August 12th and the amazing mechanic fixed it quick and free if charge. Great customer service. Will come back for all my roadie needs
Friendly, speedy service. Felix answered all my questions and was very professional
Great shop. Guy fixed my tire with a nail in it within 5 minutes free of charge! Great people
I have had a lot of customer service experienced throughout the coarse of my life but this one will definitely stand out as one of the best ones I have ever had. The service and professionalism I experienced in the time these guys had my car was above and beyond anything Ive had the pleasure of being a part of in a very long time. Felix Castro went out of his way to make sure I was taken care of and happy. Thank you so much Big O tires.
I was referred here by another mechanic who knew Felix, unfortunately when I went in he wasnt there. However, the staff was absolutely friendly and clearly works hard! Made my Jeep drive helluva lot smoother after making a few replacements and repairs. Absolutely great, will be returning in the future.
Staff is friendly, and explains everything to me very well. Worked with a cuy named Vic and he was really sweet and kind. My car was done quickly and kept me updated when I had to wait for parts. Would highly recommend them over most shops in the area! Had a cute guy named Brandon work on my car. He was really fast!
These guys are incredible! Super knowledgeable and got me on the road safe with my tire issues! Very friendly and fast service ! Definitely recommend
Felix and his crew did a fantastic job. Very courteous and professional. I would highly recommend this Big -O shop.
Del knows his stuff,very honest, I will be going back...
ABSOLUTELY AMAZING!! Honestly, best experience Ive ever had with anyone dealing with my car. They were quick, friendly and the service was wonderful. I dont think Ill ever go anywhere else! (Also, I dont commonly leave reviews, but they earned it) Thank you Big O Tires! Request Victor Gallegos, hes the best!
Since moving to Harvey Park I’ve been using these guys for all my tire issues. Had a nail in my tire this AM, there were quite a few people ahead of me but they had me ready by the time I was finished eating breakfast! And they didn’t charge a thing! I’ve never had an issue here and plan on going back in the future!
I am what I like to call observant (picky). I did not get fake sales thing when I showed up here. I got integrity sales (got the tires he put on his sisters car, mid grade etc.). Didnt have the tires that I wanted. Put me in a set that was comparable. I could tell by the way they operated I will not be needing to go back all the time because of unnecessary issues. This is because few people work on one car so you dont get the 7th guy misses a bolt thing like at a big oil change company. Used to go to the place nextdoor haha, but I think I will stick with you guys now and bring my truck on through too.
Great service.
I took my ford explorer in because of a valve stem issue. the person there... I believe his last name was Rains was had one of the best attitudes and helped me out greatly. because of his assistance, I will ensure that I return and send all family and friends to this site... excellent customer service
Great service. Very friendly and knowledgeable staff. I felt very taken care of. My cars works great now. They let me know everything I needed done. Felix and the whole crew were very helpful! Great work guys. Will be back again.
Love these guys
We called Big O on a Friday afternoon with a bit of urgency before we left for a trip. Felix helped us right away with the best set of tires and had us in and out within an hour. We will definitely be going back to Big O for all of our tires needs. Truly top notch service!
Great customer service!! I have been to multiple Big Os and never received service as well as this big o on Federal. I will highly recommend to anyone and everyone I know.They have great prices that dont break the bank very helpful team. Felix is great. Very friendly and knowledgeable on the services.
Had a great experience. Came in expecting to have to replace two tires, the guys hooked me and replaced the plug in my tires with a patch. Would recommend
Felix went above and beyond to help me find the best deal on the safest tire. He was extremely helpful and his level of concern for the quality and price of the tires I was looking at made me feel like I was one of his family members.Awesome service and excellent customer service from Felix and the technicians.
They tried to overcharge me for breaks shocks and struts so I told them I will do them myself so they came and over tightened my lug nuts. I normally wont leave a bad review for a shops prices but I will for their petty actions, I will definitely be taking my truck elsewhere from now on.
Great shop. I like the they do business really friendly. I came in because I thought I have a puncture in my tire. But didnt and they didnt charge me anything. Ill definitely come back and recommend!
I walked in today to have two of my tires checked for possible leaks. Victor helped me out right away and was extremely helpful. There was no charge for the patches and Victor had me out of there in 25 minutes. Definitely would recommend and will definitely be back in the future!
Great customer service
Great customer service. Felix and the crew are great and very knowledgeable. Would recommend to anyone who needs work done. Was treated great and prices were great.
Trustworthy place where I always feel welcomed and properly served. Straight forward and honest opinion on what is suggested and what is necessary. Been getting my last two cars serviced here and would recommend it.
A bit over priced for my liking, but okay.
Felix took care of me! Got my alignment all squared away and my truck is driving straight as an arrow now. I will be back. Great service and honest. Been going here for about 2 years now!