Was so very pleased with the kind and courteous professional advice I received from Jeremiah about my Volvo XC90....after giving my car a total once over I decided not to follow through with the needed repairs . The cost would have outweighed the value of the car ....Jeremiah informed me of every possible option and cost, and allowed me the time I needed to make a decision ! I have never had such a great experience at any shop in my life !
I won’t take my vintage Mercedes anywhere else. The experience was positive all around. I have been to several garages with my vehicle and AutoImports was far and away the best.Price was fair and everything was explained beforehand.Scheduling was prompt and repairs were completed within the timeframe described.Staff was friendly and helpful.
We have both of our cars serviced by Auto Imports (Jaguar XK & Acura MDX) The work is consistently thorough, complete with full explanations before beginning the work. We have had a few not normal issues with our cars & the team did exceptional work each time. They are terrific!
Fair prices and great service!Great job with my porsche
My check engine light came on one day and my turbo boost was not working. Long story short, I saw the damage for myself. Could not repair it myself, gave them a call and they had me bring it in that day. And called me the next morning with the good news! Will definitely be coming back with any future work for my car. They were fast, professional, respectful, and very fair priced for the trustworthy work performed on my vehicle. Thanks guys!
Not being familiar with Mini I wanted to take my wifes car someplace that specialized. The car was at 75k, purchased from Carmax 2 years ago so I wanted good service maintenance, brake check, and other recommendations. They could have easily told me my brakes needed done but was straight with me - good pads on rusty rotors. Didnt try to see me anything which I appreciated. He did notice some cracks on some belts which I had done bc it was time and we do a lot of driving. Id use them again and recommend you give them a shot if you need/prefer a specialist.
I recently took my car in for repair and Dominic was extremely helpful and provided great service at a great price. I had a fantastic experience. I plan on returning to AutoImports for all my car service/repair needs in the future.
I have a 2009 Rang Rover that required quite a bit of work. I thought I knew what needed to done on it but after a initial check of my concerns and a diagnostic test they were able to know exactly what needed to be replaced and did the job at a fair price. I plan to take it in again to have further work done. A very satisfied customer indeed!
Did a great job on my TT and the repair was reasonably priced.
Helpful and friendly. This place is great - I explained what was happening with my car and they diagnosed it, ordered the parts and installed it within a day. They also loaned me a car to use. This auto shop is great and we will be coming back!
Very professional advice I received from this shop personnel let me make a proper decision what to do with my old car and save me a lot of money.Thank you for your help
Dominic was able to get me in last minute today and get all of the work done on my car. I would highly recommend this shop. Great people! My car has never gotten this good of gas mileage. I am so grateful for the repair!!!
Excellent customer service, reliable, thoughtful and exceptional quality.
Kris and Jeremiah provided excellent service. They saved me quite a bit of money on my Land Rover LR3 heater core replacement compared to other shops that quoted the job. The work was excellent, completed extremely rapidly and they even provided a loner car for me to drive while mine was in the shop. They explained to me everything I needed to know about the repair and did an excellent job. I highly recommend AutoImports of Denver.
I had asked for an estimate to fix the stripping on the driver-side door which is falling off. I did not receive an estimate. Otherwise, everything was fixed and I passed the CO Emissions test.
These guys are great. I couldn’t find a ride so I had to wait while they serviced my vehicle. Dominick got right on it and had me out of there in about 1.25 hours for an oil change and a fuel filter change on a TDI. Excellent work.
They get the job done... Im finally done with my MB steering repairs. The only question I have now is why did I go to Mercedes dealer first? Should I go to AutoImports, I would probably save a lot of time and money. Thanks guys!
Well run shop with a special thanks to all the mechanics working on my vehicle. I trust this place 100% and wont hesitate to bring my car back here instead of the actual dealer. Highly recommend.Thank you,Ben
I’ve been taking my cars here close to 30 years. Kris and his associates have always been great to work with! Honest, knowledgeable, courteous and efficient service. Would never consider taking my cars anywhere else!
They got me in right away, under budget and finished early! The loaner was nice and it was clean. I have been going here for years and will continue to do so.
Ive never had a vehicle service by an independent repair shop - just wasnt sure what Id get and with a vehicle like a Land Rover I didnt want to take any chances but these guys really changed my mind. Super knowledgeable - great communications, helpful - and a lot less expensive than the dealer. Will be using them going forward for both of our vehicles. We dealt with Jeremiah and Dominic - both were great to deal with.
Excellent customer service, my daughters new mechanic shop. I asked for one day service because we were scheduled to travel back to Texas the next day. The car was ready early the next day. She will no longer have to deal with the horrible FIAT dealership.
Skilled mechanics who care about the well-being of your wallet and preform quality work every time.
Great independent shop that specializes in German automobiles. Staff are very nice and professional. Prices are reasonable.
Thanks for cleaning the engine and the radiator work!
Great service. Fixed car right away at a decent price. Will come here again for sure
Great, trustworthy place. Good prices and they do not look to take advantage of your tough situation.
Got all work done on budget and on time the same day
Very knowledgeable about my vehicle, 2014 X3. Performed several service functions based on the mileage and factory recommendations. Reasonable and trustworthy. Highly recommend.
These guys by far are one of the best import mechanics around!! We have been coming here for years, Jeremiah and Chris and both amazing and will take care of you for sure!! Highly recommend
Great Job, on time, good value, very professional but friendly service. Better than Audi service department
AutoImports of Denver put in a brand new clutch and flywheel on my 2007 BMW 530xi. They quoted me a very good price and did the entire job in 2 days. They gave me a shop loaner to get by and Kris kept me informed on the progress of the repair. His mechanic, Dominic did a fantastic job. He even found a leak with the oil pan gasket and replaced it at the same time.Now the car drives like a brand new BMW. This is our 3rd visit to Kris shop and we will be back for sure! Very honest, reliable, and friendly service. Thank you Kris and Dominic!
Fast turn around and great service. Dominick is great to work with!
I don’t know if these guys are incompetent or scam artists but they quoted me $181 and told me it would take 30-45 minutes to replace a headlight bulb. $20 and 10 minutes later I had it done myself. Save yourself some time and money and find yourself an honest mechanic. There are plenty in Denver.
I gave 5 star service because this shop offers expert mechanic work with fair and honest service. Besides thorough maintenance for my Audi Q5, Jeremiah recently replaced the engine with a used one and there has been no problems so far.
Jeremiah is the best. Chris is the other best. Prompt, professional and straight forward. Their work is always done right the first time. Ill go back.
Auto imports is a great company. Everyone is wonderful to work with. Cant say enough about how professional and courteous they are and the quality of their service is exceptional.
I trust the professional value. May not always the cheapest, but always reliable
Autoimports is Great !!.The service at auto imports is thorough & honest. I have an older Bmw & it needs routine maintenance. Every time I deal with the A.I. team they explain the issue, discuss the cost, ask permission before they do any work & answer all my questions. They dont make me feel like because I know nothing about cars they are going to rip me off. Thanks so much AutoImports of Denver !!
This place didnt help me with anything. What a waste of time
Traveling in a Mercedes sprinter rv and had a squeaky brake sound. Scheduled a week ahead of time when we were coming through Denver. auto imports was able to accommodate our timeframe and checked out the noise before we drove back to North Carolina. Dominic resolved the problem quickly. Would recommend and appreciate their help since we were not local.
The owners were very friendly and they certainly know how to work on BMWs!! Great place
These guys are great! Kris, Jeremiah and Dominic are all top notch. I have taken my vehicles to them many times--always excellent work with a personable touch. From replacing a light bulb or doing an oil change to major work, i.e., transmission, engine work, they do it all.Theyll give me a heads up on what might be coming down the road thats necessary; I like that, so I can plan ahead. Glad I found them after having a not so great experience elsewhere.
Ask for Jeremiah. He only does the work you need and haven’t had a return visit for same repair. Done work for me on multiple vehicles
Had my X5 worked on here and Dominic is fantastic! If you have a European car and want it cared for the right way look no further. Very good prices and top tier service. Absolutely recommend and will never go anywhere else!
Good place I have brought my Range Rover here a CPL times and had a great experience each time!! Thanks Jeremiah for keeping me safe on the road!!!
The auto imports team was always in communication with me about my car. Awesome experience overall!!
Ive been getting scheduled maintenance there for years. Very happy.
We had a great experience working with Automotive Imports. Josh went out of his way to make the deal work and prepare the vehicle for us. I highly recommend these guys. They are passionate about what they do.
DO NOT GO HERE! $450 for a new battery because of necessary testing. We went in and explained that the battery was not holding charge and specifically requested that they test just the battery and if needed replace it. THAT WAS IT!! We get a call 2 days later. . . they pulled apart the whole dash and panels and were testing the whole car AFTER they already tested the battery and found problems with it. They did extra unauthorized testing and labor without fixing the problem. Doubled our quote. THEN they asked if they could replace the battery(which was our original request). Once again doubled our quote. We got our car almost 4 days later and a $450 bill for a new battery!!!!! I could have done it myself for $60. The whole bill was testing and charging our car and waiting until the end to actually fix what we already knew what wrong. I do NOT recommend this company. I do not think that they have ethical policies. I feel very taken advantage of and hope that others do not experience the same.
I have been taking my BMW X3 here for several years when it needs oil changes and other work. AutoImports is definitely my preferred place to take my BMW over the larger place on Colorado Blvd due to customer service and honesty and quality in the work they do.
Randy and Kris were thorough and knowledgeable in their assessment of my car, and were very upfront about the costs, which I very much appreciated. I ended up needing a new alternator as well as service on my A/C, both of which AutoImports completed right away so I didnt have to wait long. These guys know what theyre doing and are considerate of their customers. Recommended place to go if you need quality service on imported cars.
This was my first time that I took my car and they were very good communicating any issues with the car and they were able to provide a service car while my car was on service. Reasonable price and good services.
Best repair shop Ive ever been too. Truly look out for their customers and save them money. I brought my vehicle here after being quoted $2,700 from the dealership to replace the oil pan. These guys literally saved me thousands and had me back on the road within 48 hours! Jeremiah is who ive worked with there and highly recommend
I have been servicing my cars here for the last 15 years. Krys and his crew has been helping me with not only with the service but also with the advice and the pre-purchase inspection when I was shopping for the new cars. Im sure that by now they helped me to save thousands of dollars. I strongly recommend them.
Great experience! My car is good as new after having Auto Imports work on it. The employees are friendly and very knowledgeable. Couldnt have asked for a better place to help me!
I have taken 2 cars here and been very impressed with the work. They have been very upfront with what everything is going to cost and about how long the repair will take. Have always had a good customer service as well. Will definitely keep taking my car here for maintenance.
Excellent work as usual, with a fair price. I highly recommend Auto Imports.
Chris was great. He was thorough and polite and compassionate c my situation. Loaned me a good car, I will bring my car back here for any major work. It was a great experience. Thank you!
The heat in my VW TDI was not working, which is rough when getting into the winter season. I cold called them up and was able to drop my car off the next day. Besides driving to and fro, since I did not have a vehicle, the team there kept me up to date with options and their opinions of what I should do to keep my car at the best level.Though expensive, as is anything that has a German brand in the name, they do good, quick work and I can survive the winter.
Chris, Jeremy and Dominic are great. They’re honest and fair and I won’t take my BMW anywhere else for service.
You have my confidence in doing the job correct
Chris & his crew are great they have always done great work on my BMW & I have always gotten great customer service, they also get work done fast. I 100% trust taking my car here. Thank you Chris you are awesome!
Great service and very accommodating. Chris and team have provided a number of services on my MB E Class as well as on my MB G-Wagen. I highly recommend this shop and will continue to refer friends and family or anyone with a European car needing service.
Excellent service on time and no surprises. Kris ( the owner ) took the time to explain the repair and how to avoid problems in the future. Cant say enough good things about this shop. And Kris keeps the shop immaculate.
Chris and the guys at Auto Import went above and beyond for me over the past few months.First they honored a portion of a warranty that was 2 years expired to fix my water pump. Then after the pump was fixed a leak was created from the new higher pressure in the system. They took it upon themselves to replace the faulty part and fix the leak. I believe that any other auto shop would have expressed that this was a completely different issue and would have charged me parts and labor. This was not the case. I plan on keeping Chris in the family from here on out. Thanks again.Happy New Year!Mike
RUN RUN RUNI took my wifes Rover and told them a friend said the suspension Air Compressor was out. They said they had to charge me $200 to diagnose the problem then told me the air compressor was out. (Duh) They told me it would cost 1800 to fix as the part was expensive and the labor intensive AND they had to do a software upgrade. I called my buddy and he said they were taking me for a ride and to go elsewhere, so I paid the $200 and took it elsewhere. The othe place said I could told buy the part at NAPA for $700 and they would put it in for $150. When I said software upgrade THEY LAUGHED and said someone was feeding me malarkey.ITS HARD TO FIND A GOOD, HONEST MECHANIC. THIS IS NOT ONE.WILL ROMERO
Auto imports saved us a ton of money! We had an oil leak and another shop wanted $7,000 worth of repairs! We found Auto Imports and they fixed the problem for under $500!! They were fast and very friendly!!! Love these guys! Will definately go back again!
I have spent almost $3000 with your company this year to repair my vehicle. Twice after major repairs I had the bring the vehicle back because the problem still existed. I get that some things may get overlooked and mistakes happen, but for the money I was spending I would have thought it would have been checked and then double checked. I have a feeling that this last visit to have my cooling system looked at, it really wasnt the radiator that was cracked, it was the pressure valve. I say this because after spending over $900 to have it fixed, I drove it home only to have the exact same leak that I had to take the time to bring it back to your shop and they told me it was that valve. Not really sure how that would have been overlooked if the vehicle was checked after the repair was completed.
Chris gave me hands down the best customer experience I have ever had ! they are a great shop give it to u forward and work with in the price range quoted which is a great price to start with, Cant recommend this place enough will be a repeat clientif you need your german car fixed go here first!
My 325 has some problem with its brake.i had go to another 2 factories,but the problem was still here.my friend told me here, and they repaired my car. i was so happy to find this place. By the way,chirs is an so nice man :)
Honest shop with lots of experience. Theyll give you a list of what needs to be done now and what can wait.Update: Dominic installed my racing chip and throttle tuner in my GLI. Great job! My car is now the baddest MFr on the road. I love it. Everyone there is great. And from what I gather your car gets assigned you one person so when ever you need work the same person does the work so they know your csr
I was happy to find Auto Imports 3 years ago when I found out I needed to replace my whole engine. According to McDonald Audi my engine block was cracked and I needed to replace the engine with new. The price was a staggaring 8500.00. It was not worth it to me considering I still owed money on the car. Luckily, after months without a vehicle I found Auto Imports. Chris the owner offered me solutions that made sense and were extremely cost affective compared to McDonald Audi. Chris and his team did an amazing engine replacement procedure. I did have to return a few times after but it was only for minor adjustments that is common with a huge repair. I can vouch for Chris and say that as of today he has always made things right. His latest improvements that I have noticed are more auto technicians for a quicker turn around.
The folks at AutoImports have serviced my car for five years.
Where to begin! I own a 996 Porsche Turbo. I have used a local Porsche dealership for years. I have changed with one phone call to Auto Imports of Denver. My story begins with a leak found between the transfer case and transmission of my car. The dealership stated that Porsche does not train or supply replacement seals for this type of repair. They advised me the only repair is to replace the transmission and transfer case directly per manufacture recommendations. Keep in mind the car works perfectly with the exception its just a bad seal leaking out the fluid. The Porsche dealer handed me an estimated quote. 21 to 26,000.00 dollars. Thats when I found Auto Imports of Denver and talked to Jeremiah. Sorry if I misspelled the name. He listened to my concerns and without a hesitation assured me he could fix the leak. I deal with customer relations on a daily bases, I could tell this man knew without a doubt what he was talking about. For that I handed my keys and car into the care of their company. They kept me informed when parts were ordered all the way to the pickup. I received a call from Jeremiah after he was able to start the actual repair. Not only was it fixed right but he found the problem that led to the leak. Turns out a bracket had worn out bushings that caused the stress to the transmission. They could have kept that to themselves and not said a word. But this company is honest and found the cause. The bracket was replaced and I will probably never have the issue return. I want to say thank you so much for fixing my car. I drove it hard and its solid as a rock, you Jeremiah know exactly what you are doing when it comes to Porsches. If you have not had a raise in awhile you deserve one. I am part of an elite car club here in Denver I have spread the name and integrity of your company. The cost of this repair was change compared to the dealership. All this was done in less then three days! These guys even stuck around after closing for me to pick up my car before the weekend. Business ethics at its finest. Cheers mate!
Honest business
My VW Passat was due for an oil change. I also wanted them to take a look at my steering because i felt it was loose. I wanted to be sure nothing was wrong with it.Since my car is beyond warranty i wanted to checkout a repair shop and avoid the dealerships service which most owners know can be expensive.I call this shop and spoke to Kris the owner. He quoted me $100 for the oil change and told me his guys will check steering system to see if there were any issues while they had the car up for changing oil. He said that they do that the steering system inspection for free. Also told me it would take one hour.But at the end of the service he charged me $146.98 for the oil change. I can understand if the quote is a few dollars off because of taxes and such, but the quote to be almost 47% off than what was quoted was beyond reasonable. This is bait and switch.So many oil changes in my life and not once has a shop changed the cost of an oil change. An oil change is a basic service. You have to be able to correctly quote what you are going to charge for an oil change. In the end I paid $146.98 dollars for an oil change. That is very, very expensive for a street driven, midsize sedan. Plus its more than what the dealership would have charged me oil change + inspecting my steering system.Plus the service took almost 2 hours. If i had known it would take this long i could have planned to leave my car. Added to that Kris, the owner, does not like to use the air conditioning as he gets cold very easily. So the waiting room is kept very, very warm. Its really tough to wait in there for almost 2 hours.All in all, a very bad experience. I would avoidEdit: This edit is a reply to Kriss response.You clearly quoted me $100 for the oil change on the phone.But at the end of the service you charged me $146.98 for the oil change. I can understand if the quote is a few dollars off because of taxes and such, but the quote to be almost 47% off than what was quoted was beyond reasonable. This is bait and switch.Now you yourself say that you do not quote a fixed price for oil changes. But an oil change is a basic service. You have to be able to correctly quote what you are going to charge for an oil change. I have never experienced this in decades of owning different cars and going through so many oil changes. I am sure most people would agree with me.
I found them “per-chance”, when I moved here. Their work is superb and I would not go anywhere else.
Kris and Jeremiah are both friendly and knowledgeable. They kept me informed and were very professional.
Friendly trustworthy guys chris and randy. Thanks! Good work done as well.
Im an Uber driver and depend on my car for a living. Theyve got my car running smoother than its ever run and my gas mileage is up by 2 mpg. Thanks Kris.
This place is a rip off. Chris is a jerk. I spent over 2K to get a coolant leak fixed and it just got worse after each of the 3 times I took it to them. In fact after taking it to them one of the 3 times my speedodimeter stopped working and it had a flat tire. They would not guarantee their work and wouldnt fix it without saying they may have to charge again. Im taking it to the BBB and to court
The place is great and they really know what they are doing and I can always trust them with my import.
Best auto shop in Denver hands down there care about your car. And prices are fair. If you hate dealership this is the place for you
Low quality work and a rip off! Do not recommend!If you care about your car and your pockets go somewhere else! Low quality jobs, unprofessional approach! Everything is fixt but is still not working...
I did not have the same good experience as many other reviewers here. I called the shop for a quote to replace the lower control arms on my 06 Range Rover Sport and was given as estimate I was OK with. On the day I brought the vehicle in, I got a call in the afternoon that some bolts were siezed (I later discovered it was a common issue on my vehicle) and that it would cost an additional 2 hours of labor (Approximately ~$200 more than quote). When I went to pick up the vehicle it was so out of alignment that numerous sensors were going off. I had to drive my truck home with the steering wheel turned almost all the way left and multiple sensors going off because the shop said they do not have the equipment to properly align Land Rovers. This is also when I found out the alignment wasnt included as it is in most front end jobs. I guess I should have clarified. I ended having to take the vehicle to the dealer for alignment for an extra few hundred dollars. This shop is certainly not Land Rover experts. I thought I would save some money by buying my own parts and having this shop install it, but in the end the job ended up costing more than the dealer would have charged and the dealer would have done it right the first time.
Took my wifes X3 in for new shocks and struts, Spoke with Chris over the telephone told him what I wanted in terms of OEM. He ordered them, replaced them. Overall good experience. Was in an out in 2 days.
I have been going to Auto Imports (Federal and Hampden) for a number of years and always enjoyed the experience. I have had them work on VWs Audis, and BMW vehicles. Each time I was satisfied with the results. I have sent other friends in for their service needs as well. To date I do not believe anyone has had a bad experience. I would highly recommend this facility for your service needs.
Great staff, knowledgeable, explanatory and fair.
If you have an older Audi youll need it fixed. Theyve done several repairs and I couldnt recommend them any higher unless they hired a Dallas Cowboy cheerleader as a receptionist.
First time here for regular work on 2004 Volvo. Knowledgeable folks, seems like good work.
I got my Range Rover parts replaced here. Very professional, very patient, excellent!
My 2001 VW Eurovan has been repaired and serviced by Autoimports for the past several years. Their mechanics are excellent! Prices are fair. Very courteous and professional. I only wish I had found AutoImports of Denver earlier.Just had more excellent work completed on my 2001 VW EuroVan. The EuroVan is approaching 20 yrs old but AutoImports of Denver is keeping it running like new! Thank You Kris, Jeremiah & Dominic!
Its a good place to repair your europe car.my banz had a good care here.
I have a BMW 2007 328i. I first came to autoimport because of the electronic problems with my car. The trunk was closed but the warning light kept popping up that it was open. Also the control buttons for my windows and two rear view mirrors were also not working. They were abled to fix those and now they are working fine.Because of the pleasant first impression, I came back the second time to get 100,000k maintance services on my car. They gave me a work order with the estimated amount for all the parts and labors. I liked that they did their best to explain what they would be doing to the car and asked for my approval everytime.Overall, Im satisfied with the performance, I recommend Chris and his technician team, and I will be coming back here for future services.
These are some great people and they do great work.
Im an owner of 325 bmw 2001, and i looked up this place online coz a lot of workshops dont fix old modles of bmw, this place was able to tell me everything i need about my car, they were very trust worthy and they answerd all my questions,even if im not there and they didnt have a quick answer they were always returend my calls with the best answers, ive been using this workshop for over a year and im extremly happy with the service and the staff, i highly recommend it if you owe any german made car.
My friend Steve recommended them highly to me....they are great!
Great work.
Great service