ATR is the best! They are thorough, honest and friendly. They are always willing to answer my questions and take extra time to explain to me the work they are doing (I am car illiterate). Highly recommend. I won’t take my car anywhere else.
I really appreciate this shop. I go to them now for oil changes, and recently had a battery replaced. They looked at my car and offered suggested repairs. Although my car could use it, after I told the owner about my driving habits (I.e. I don’t drive much and don’t find myself in the highway often) he was straight-forward and said “I’d never pressure you into getting the repairs” so I know I have time to save. Quality work and honest service, which is the best you can ask for with auto repairs.
Best Automotive place! Honest and reliable! My son took his Avalanche in with many repairs and they did a fabulous job!
I’ve been taking my Subaru to ATR for the last 2 years. Oil changes, new tires and other minor issues. They’ve always been fast and affordable. I am very happy with their service.
I had an alignment done on my way car. Little did I know that it was out by a small percentage. The guys there got my car all fixed up and WHOA does it drive much better. Thank you ATR automotive.
Love them! Always so helpful. Go above and beyond, and I don’t even drive a Subaru. Thanks for being great neighbors and people!
Dave and Ryan are extremely knowledgeable and professional. They are very honest and went above and beyond to help me out. Im tired of being hustled by dealerships, so I’m happy I finally found a shop that is trustworthy and reliable. They are the only shop I would trust to work on my car.
Always looking for a trustworthy mechanic. We discussed bringing my car in for a diagnostic yet no price was mentioned. After planning to drop it off at night and do the key drop, I decided I wanted to go in the next day to discuss the cars issues in person and what I had expected the issues to be. Only then was a diagnostic fee mentioned. Look, I realize it is common, however it would have not been okay for me to have dropped my car off only to be pinned with the fee later. Do better.
In the summer and fall of 2020, the owner and his mechanic misrepresented to me that certain repairs were necessary that turned out to be bogus or not done as claimed in the invoice. The first time, I fell for it and paid over $2000.00 for repairs. Then, a short time later, the owner claimed that my engine lights were coming on and it would take him a lot of time to figure out why and that it could be expensive. Fortunately, I was suspicious this time and took the car to another mechanic. Turned out that all I needed was a new brake light switch. Total cost: $280.
They tried to charge $200 for a diagnostic when I already ran codes & knew what the problem was. So they charged me $193, & didnt fix the problem. Then said its on you, man when I brought up the issue. Apparently, running my own codes to bypass the $200 diagnostic upset them. Tires plus charges $100 diagnostic fee & puts it toward your repairs. Its what I shouldve done from the beginning, but a friend recommended ATR. Its a shame, Id rather use a local mechanic over a chain, but my experience with ATR wasnt above the rest.
My car has had issues for a while. After being hustled by the dealership, I decided to get a few other opinions. So glad I went with ATR. I didn’t feel bad asking questions and they went above and beyond by actually showing me the part and explaining what it does. Looking forward to getting my car fixed up and happy to finally find a shop that I trust!
Great place for getting your car fixed right the first time. Very professional and helpful in explaining the issues. If you want your car repairs done right and worry free, this is the place.
Super friendly and knowledgeable! Started taking my Subaru here for a few services now, and have been a fan ever since.
Not personal or friendly. Lack of customer service. No stated fee or estimated time.Originally spoke to Ryan over the phone about needing an adjustment after getting new tires on. Come Friday my car was showing signs of overheating, this is an on and off minor issue Ive been handling but wanted a second set of eyes or another opinion, as I could not find leakage or malfunction. I mentioned it and was told I could leave my car over the weekend to be looked at .Come Monday I walk into what do you want from David, mind you I still was under the impression I had my 9 oclock appointment. Never was there a mention of it being moved or anything. Shop had my contact information.2 different experiences between both workers.First encounter with David was also very unpleasant . Unhelpful and bothered even. So this wasnt too much of a surprise. When I stated I had left my car over the weekend he snapped and said well we dont work on the weekends which I understood but was just going based off what I was told on the phone.Never expected my car to be ready when I got there, I was simply hoping on on update. I was then told it would be a few hours before he could look at it. I ubered to the shop so hanging out was my only option as a was scheduled to be at work after this appointment. David argued with me when I was giving him info on what I had seen and had been noticing on my car . He was arguing the issue it could possibly have with me without even having looked at it. I simply was stating what I had noticed but he didnt seem to care for my (female) costumer input. Immediate resolution was my headgaskets 🙄Typical repair shop . I then stated I would only be using their services for my original alignment, David said it would be a few hours before they can get started on that .I then took a seat and stated Id wait until it was done, not shortly after, my car as pulled in and started on . Maybe they were hoping if I thought Id take all day, I would just leave 🤔 idk, about a hour later David comes out to let me know that my car is stuck on their new lift. 😐 alignment done but my car is stuck on their lift. David said he would have to see if his guy can come out and fix it todayMore waiting, after 3+ hours in already .Never once updated me on how long it might be. Finally, annoyed I had to ask how long it would be after already waiting 2 hours after being told it was stuck on the lift tomorrow at 8 or later . When I can clearly see he was making no effort to actually get anyone out to help fix his lift. I was satting in their waiting room this entire time.While doing so, I heard David take many customer phone calls so I know hes very capable of being pleasant. Its a shame they pick and choose who to be pleasant with. I had a tire guy recommend this place and I definetly wont do the same but actually the opposite. Word of mouth works both ways.I would love to add that Ryan stayed pleasant through this whole appointment, he was the one working on my car altogether. Unfortunate for myself, I had to deal with David. I sat there from 9am-3:15. When Ryan came out with my car and told me I was good to go, wished me a nice day, I proceeded to pay for the services that had been done. Ryan had been great and I appreciated his work.David without even looking up, stated he wasnt going to charge me for the service . .I said sweet, thank you and that was that.Appreciated that immensely and know I needed to add this in my review. Again, just wanted to share my altogether experience.First and last time going there.Oh and Ive seen the shop responses on these reviews... sad they never respond to good ones but will argue with people who left their honest experiences. Seems like David.... but Im not here for you to try to argue with me some more, just leaving my honest female experience at your shop.
Dave is always great to my family and always goes above and beyond for us.
Very honest and diagnosed the problem in a reasonable amount of time and fixed my car at a reasonable price and in a reasonable time frame.
I have worked with ATR Automotive since they have opened and have been super impressed with their professionalism and high level of service. The team is highly qualified, trustworthy, and do great work. They have helped with routine service and more complicated repairs including a head gasket replacement. They are very thorough with their diagnostic to be sure they are fixing the right problem. Some things only make the watch list which is a great example of their honest approach and desire to only fix what is needed. I have also consulted with the team prior to purchasing a used Subaru to get their opinion on the car and any potential mechanical concerns. They take the time to explain things and answer any question. Highly recommend the team at ATR Automotive. They do awesome work!
~Ty Posting:Both of these guys are extremely knowledgeable and personable people. David is honest & wise for Subaru and all auto types. I have known Ryan for a long time and he has worked on every one of my (and my wifes) Subarus. This new location is clean and convenient with lots to do within 1 block if you have to wait.
The guys at ATR are great. Very professional, knowledgeable and do great work. Would much rather go out of our way to support them than take it to a dealer close by.
I left my subie with these guys without an appointment, and I had my car back within 30 minutes and the check engine light was off. The level of attention and speed in which they got this thing diagnosed are worth 5 star review. Awesome find in my neighborhood! Will be a returning customer.
Friendly and flexible. I called and asked if I could bring my car in without an appointment and they were able to get it taken care of within 30 minutes.
Best Subaru years techs and shop in town, with polite, helpful, and reasonable prices. Locally owned and operated, support them!
ATR stands for Above the Rest and David absolutely does provide that kind of service! While I was in the shop, I watched a father and toddler son come in and they needed help looking at a problem on their car while it was snowing. David and his team took care of it no problem. They do great oil changes and thorough checks while doing so. I appreciate great customer service like this from auto repair shops! Thank you!
These guys know their stuff and take care of customers first!
Great shop. Been here a few times and can confidently say these are hardworking and honest mechanics. These guys do it all, do it well, and do it for a great price. Will be bringing my buisness here every time.
Awesome Subaru Mechanic, resealed my 1998 Subaru Outback and drives like a dream! Thank you guys for the quality work!
Went in to get a flat tire patched. ATR Automotive claimed I had a sidewall hole and needed 4 new tires. Opted to get a second opinion and took my car to El Branco off E Colfax where they patched my flat tire without issue and sent me on my way. Classic mechanic scammers trying to turn a simple tire patch into 4 new tires. 👎🏽
Awesome shop with knowledgeable staff and friendly service. They always get me back on the road as quickly as they can!
These guys rock - great customer service, fair prices and the most important part - NO 2 week wait to get my car looked at and fixed like some of the other garages in the neighborhood. I had issues with both my work truck and our family car with in a week of each other and David and his team got both taken care of within 48 hours of dropping them off. HUGE weight off my shoulders! Thank you!!
I deliver to this place with my company and I saw what I liked and processed forward for conducting business of my own with ATR Automotive!
Had the best customer service here! So happy to have found a mechanic who knows what hes doing and has amazing customer service!! If you own a subaru, you must bring it to David for all of your needs!
So impressed by our first experience with ATR. After taking our car to a big name shop and complaining of whole car vibrations above 60 mph, we paid for new tires, wheels and a balance that didn’t fix the problem. I decided to see David at ATR. He was efficient, thorough, honest and reasonable. We dropped our car off on Wednesday and picked it up Friday, no multiple week wait for parts and labor. We drove to the mountains that weekend with absolutely no vibration and above all the feeling of safety that our car (and in turn our family!) had been taken care of by knowledgeable and certified technicians. I have been telling all my friends that this the place to go for ALL your car needs. Thanks guys!
The people here are awesome and very kind. I took a car to get checked before buying it. unfortunately problems where found they took the time to explain things to me and are allowing it to be rechecked after the work is said to be done. If I had problems with my car I would take it here.
Great prices and work!! Highly recommended for any auto work you need.
These two guys are awesome. Very personable and phenomenal work.
Great, honest and reliable. Will return
Fair pricing and great work!