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Ro
Review №1

The place is a dump especially outside the store. Typical Davenport. But... The employees are always knowledgeable and extremely helpful!

Is
Review №2

Friendly and helpful, got the part I needed and back on the road in no time

Pa
Review №3

Called ahead for a few items and the employees had it laid out and ready to go for me. I ended up buying one wrong item and they exchanged it instantly for me. Real nice and helpful group of people!

Be
Review №4

Very helpful great staff clean good environment

Ke
Review №5

Manager is so unfriendly. The rest of the staff is good, easy to work with.

El
Review №6

I bought a tire pump for the bike in the picture. Good service.

Je
Review №7

Just wanted to give a quick shout out to the manager at this particular location. Hes an older white gentlemen perhaps in his 50s. I believe he had a mustache and glasses. I got to his store a minute or two late because the store closer to me on Locust St. closes later and i was unaware. He unlocked his store and we went back inside and he retrieved my car part with a smile. The location closer to me did not have this part in stock. I just wanted to thank this man one more time for the great hospitality and humility that he showed that night.

An
Review №8

Very nice men were there seriously tried to help us. Thanks Guys.

Ca
Review №9

Stopped for rear blinker lights. Very helpful staff. Looked up part number for me and directed me to the location for my product. Always have had great service at this location.

El
Review №10

Jerry the manager he is the best hes there for his customers right right on the. No minute later no 5 minutes later he takes very good care of his customers and he pushes himself and thats why that store is number one right now because of Jerry and nobody else

Se
Review №11

Theyre okay you paid twice the price that you would on RockAuto, but if you need now I guess twice the price is what the market bares.

Au
Review №12

Always great customer service!!!

sa
Review №13

Nice location. Have a wide variety of items here and the staff is knowledgeable about the thing you need. Staff is kind of snarky and rude though, but otherwise decent experience.

Ph
Review №14

Rip-offGo to Rockauto.com

Ma
Review №15

Per standard customer service this location is good, but the employees are against their corporate policy of wearing a face covering during a pandemic. Often times interaction with the employees is close while going over a part or talking about a battery, etc. This is why a face covering is required. Highly recommend patrons avoiding this kind of interaction to go elsewhere, sadly.

No
Review №16

Staff were friendly and helped us find what we needed quickly.

Hi
Review №17

Came in for wiper blades- employee looked up what type I needed and directed me where they were. Friendly and fast service- I wasnt sure how to replace so one employee went outside with me and showed me- appreciated!

Me
Review №18

Great place

Ch
Review №19

I bought two new wiper blades last week, not happy with the way they worked. Went into the store today and Mr.Bishop waited on me, went out to look at the blades and I did not realize they had a protected sleeve on each one. I removed the sleeve and they worked fine. The customer service Mr. Bishop displayed was top notch! Thank You!

Da
Review №20

Employee helped replace my air filter

sh
Review №21

Should hire people that have actual knowledge about vehicles but they have quality parts when everything is done properly.

JD
Review №22

The lady who waited on me was short and somewhat rude, could definitely work on Customer relations.

Ra
Review №23

I called today to get pricing on brake pads and lightbulb replacement for my headlight. Nicole was very helpful and explained the difference in the type of bulbs my car could take. She also offered to reserve my brake pads since they were only available at one location. Thank you for all your help Nicole!

Fr
Review №24

We called to see how far from I 80 they were, they couldnt tell us. Went in the store for help, they offered very little.

St
Review №25

Great place to get parts staff are very helpful.

Dy
Review №26

Very helpful with questions about the parts I need and always willing to help

Ma
Review №27

Not helpful, no one on sales floor, no one helping to check for correct items, only one person working the registers while six other people were in line

cl
Review №28

Thanks for charging my battery and giving me advice on fixing my car

Je
Review №29

The guys on 53rd Street in Davenport Bishop heard that I work for MidAmerican Energy him and his manager Mike had my battery out and new one in in less than a half hour!! Thank you gentlemen!!! 🥰🥰🥰

Sh
Review №30

Shout out to them for assisting my daughter and I this past weekend! It was wonderful to have a fellow Michigander to help us with his expertise. Thank you!!

Sh
Review №31

They have auto parts but the customer service was terrible. I asked a 2 questions the first answer was he pointed and said over there. so I had to go 3 isles down and find what I was looking for. he came by me as I was looking at the different options and I asked another question. my answer was I think so and he walked away. safe to say with all the other auto parts stores I wont be back .

Ta
Review №32

Today i Had a few questions about ac pro that i purchased from the bettendorf location but because the guy over there wasnt too knowledgeable about anything 🤦🏼‍♀️ thank god i decided to come to this location beause Jerry helped me understand the product that i purchased and had great customer service!🙂🙂🙂

Ca
Review №33

Great experience here. I bought new wiper blades and the guy even put them on for me! He was so nice!!

Ma
Review №34

I am from Chicago and broke my rear license plate screws off changing my plate sticker. Jerry made sure I got what I needed and refused any tip. He said pay it forward and that’s what I’ll do. Excellent customer service and a really nice guy!!

Ke
Review №35

Great customer service!! Stopped here after getting my oil changed where they wanted $28.00 ea. to buy wiper blades and have them installed. I bought both blades for under $28 and Carlos was gracious enough to put them on for me. He was courteous and friendly and more than helpful. Always happy when I get service above and beyond what I expected.

Br
Review №36

I buy most of my auto parts here.... good friendly sales personnel...

Jo
Review №37

I am Bishop, I am honored to work in a corporation that is all about people, so if I can help you, come on down to 53rd and welcome way in Davenport....

Co
Review №38

Well they gave us a bad caliper . Then had to go to a different store for a replacement then the replacement was on the wrong side so we have to go back. So not good . They need to have employees with atleast a little knowledge about car parts .

Da
Review №39

Quality service and dependability

Ki
Review №40

Courteous and informative, Jerry took the time to explain the different design of the part, and how to install.Very kind and caring with customers. One of the few auto parts stores that is so woman friendly.

Ed
Review №41

Great place for your auto needs.

Se
Review №42

Went and got my car engine light checked. Worker was pretty impatient and rude. Got upset because I couldnt understand him with his mask on. Seemed like his coworkers also didnt like being around him.

St
Review №43

Went to a different Autozone in the area first and felt pretty dismissed. I chose to take my business to this Autozone after getting a reccomendation. Nicole was very helpful. She took the time to answer questions and explain the warranty policies. I was still a little frazzled from dealing with the previous place and nervous Id be treated the same way but it wasnt like that.

To
Review №44

Cleaning/ detailing products were picked over.

Ve
Review №45

Great customer service very helpful and all the parts you need to fix the vehicle .

Ma
Review №46

Great prices and service. Helped me get exactly what I needed

Du
Review №47

The service was outstanding!!! Edward really went out his way to make sure I had exactly what I was looking for. I really appreciate his commitment to customer satisfaction.

Ch
Review №48

Had to get a battery. Discovered the one I had was just over the 2 year guarentee. Disappointed in service life.Employees were helpful and tested battery for me. Grabbed tools to help remove battery with out being asked. Found me the newest battery to replace old one with and helped to install new battery. GREAT customer service while dealing with computer issues. They were the only reason they got 4 stars today.

Be
Review №49

I love this store. You can find things easily and the staff was very helpful and friendly. They will put some parts on your car for you especially if you are female.

Th
Review №50

Always had what I need

Jo
Review №51

Good prices. Inventory to cover every need. GREAT customer service.

Ka
Review №52

I LOVE Auto Zone!!! Jerry knows when I walk in the door its either my Expedition or my Cougar that I am having issues with. Cant say enough on how well I am treated when I walk in and the above and beyond experience they bring to the table. 53rd Auto Zone is the ONLY place I go to get any of my parts I need!!!

De
Review №53

Very helpful without even having to ask ! Thanks bishop

Ch
Review №54

Ann was great!!!!!!!! I came in around 9pm looking for some cute accessories to go with my car, she let me test them out and helped me out my steering wheel and seat covers on!!! She is a pro and deserves a raise- she definitely looked out for me and was very professional😊 Ty!

Am
Review №55

Took every penny out of my account but they claimed it was denied. I therefore couldnt afford a tow or service anywhere. If anyone ever needs a battery get it at Wal-Mart and Ill install for you! Dont get stranded like I was because of this place!

Ja
Review №56

Cant go in without a mask .. no more free country

Ju
Review №57

The 2 guys are great. And know their stuff. One woman is alot of help and friendly. The dark haired woman is just flat out rude. Ignores me when I stand there for help. And in past talks gruff and was very rude once to my girlfriend. This place is great to get parts. As long as the one woman isnt the one you gotta deal with.

br
Review №58

Didnt have what i needed in stock last three times i have gone, but they do have good customer service and an organized store.

J
Review №59

Busy very helpful

El
Review №60

Smelled like farts but they have the parts.

Ky
Review №61

Always fast. Always friendly. Never went in for anything they didnt have. Great store!

T
Review №62

Good variety of available equipment and a very helpful staff.

Er
Review №63

Shop around find their prices generally the best if you want It now.

Me
Review №64

They are great. Very knowledgeable and always willing to help. I always go to tjis location!

Ju
Review №65

The gal at the counter was less than customer service friendly - Ill stick to other auto places that dont seem to have attitudes when I walk in the door.

D.
Review №66

Great store for the do it yourself auto individual. Good staff.

De
Review №67

Gwen, is a very joyus person with a smile who takes the time to help people that are impatient

Ed
Review №68

One of my favorite go to places for auto parts.

Ti
Review №69

They were very nice, helpful, and they installed the headlight bulb.

Ha
Review №70

Was friendly staff and helpful in the purchase of auto blades and install them also

Dr
Review №71

They dont usually have what I need and end up ordering online. Quality of parts has gone way down, cost on chemicals can be nearly double or they re-label and mark up. Oil prices are competitive, but do not carry anything of quality for German cars. In which case we own three. Service can get you the right spark plugs and filters (hopefully), but if youre able to DIY these... you can DIY them online, cheaper and better quality, because the store is full of cheap chinese parts.

Br
Review №72

Good price on auto parts and they installed my battery for free

Ja
Review №73

Had what I needed in stock, and helpful employees.

An
Review №74

Good place, helpfull employees, good price +++

Jo
Review №75

Decent prices for parts, wish theyd deliver to residential places though!

Ke
Review №76

Good place always have what I need

Ti
Review №77

This store is slowly going downhill. They used to have competent people working there. If you need to go to Autozone, make your way to the one on Locust st.

Jo
Review №78

Very helpful staff. Directed me to exactly what I needed.

19
Review №79

Cashier, cant remember his name was so nice and helpful....

Jo
Review №80

Terrible service...definitely need more personnel. Stood in line for 25min, then i just walked out without a purchase.

Li
Review №81

Battery was frozen. Went on a saturday. They were quite busy but didnt take long at all. In & out in 20 minutes. I have always gone to Autozone when needed.

Ne
Review №82

The staff is always helpful and honest.

Cl
Review №83

Great prices and service

Sh
Review №84

Expensive, your better off buying on abay or Amazon.

Cu
Review №85

Same days are better then others. But today went in to a get oil change special for 2 of my vehicals, needed 13 quarts for both and the specials are only for 5qrts per special, and I would have to pay the difference for each extra qrts. So the gentleman that was helping did a little digging and found out it was cheaper just to do 3 oil chance specials instead of the 2 and buying 3 extra qrts. Maybe I should of thought of that, but not a lot of people do, and its nice to know theres people still out there not trying to take advantage of people.

Gr
Review №86

Asked if I had the right coolant for my truck, they said yes without any information about my truck. Turns out that the coolant was not what my truck uses and could cause engine damage. Good thing I resisted adding it to my truck.

Al
Review №87

Customer service was efficient in retrieving what my vehicle needed and payment was easy

8-
Review №88

Decent service, not bad just not awe inspiring or good

Ta
Review №89

Nice customer service.... wooden mr. Stevens the manager

Je
Review №90

Went in to return a pair of brakepads I never used, with no reciept. “Gene” paitently took the time to look up my name AND my boyfriends to find when i purchased the pair to give me a refund. Was very respectable and polite, best customer service I have recieved in a long time.

Tr
Review №91

Eugene the manager was great help, will be coming back more

Ti
Review №92

Good place to go dont like that they dont stay open till 12 am like the one on west Locust st heck this one is right off the high way

Co
Review №93

Friendly and helpful staff. Store is not cluttered and easy to find things.

Lu
Review №94

They lady i worked with aaaaawesome!!!!! I love AutoZone. I should do a commercial 👀😁

Jo
Review №95

Friendly staff ready to help. Many parts in stock as well as tools to use and rent.

Ja
Review №96

Clean, well organized store, employees very helpful and knowledgeable.

Ch
Review №97

One person working very slow

Co
Review №98

Good quick service. Helpful and reasonable prices

Li
Review №99

Very helpful and got me what I needed.

G.
Review №100

Best price for part I looking for.

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