Comments
Ju
Review №1

We just purchased a 2021 Honda Talon Live Valve edition. I highly recommend this dealership! Fast smooth financing and paperwork with Vickie and our sales guy Mitch over the phone and in person, they have years of experience and do not hide anything!The service shop was very accommodating on a Sat for our first service. Everyone in the shop is very knowledgeable and easy to deal with. I would not hesitate to recommend this dealer to anyone else

Ga
Review №2

As far as service goes, NEVER EVER have your machine worked on here. Brought my 400ex in to have a noise looked into. They charged me $150 for the inspection in which they found nothing. They charged another $150 to tear it down and find out for sure. They told me it needed some new transmission gears as well as an entirely new crank and told me it was going to be $3000+ which is more than what I paid for the quad in the first place. They gave it back to me in pieces, some of which they lost, and the bill which should’ve been $300 came out to $800 instead of what they told me. I ended up fixing the quad myself only to find out they lied about the crank being broken. I also found that they broke some things in the process, which they did not tell me at any point. I dealt with them several times on the phone too throughout the process in which they were zero help. It’s just sad to see the main, and what I thought was the best, Honda dealer in the area take advantage of their customers. It’s especially sad because Joel, the owner, WAS a great friend of my dads. Do not give Hawkeye Motorworks the time of day. I wonder what the BBB will say about this.

To
Review №3

Mitch is a super employee he went above and beyond he was communicating with me before business hours. Another dealer I contacted never even called me back.

Ra
Review №4

Let me start by saying that I had a great experience. Josh Boutelle did an incredible job getting me my Rebel 500. He was very kind, fast and efficient. I will definitely be come back here again. Great and fantastic service!

Gu
Review №5

First time rider. Josh made the experience so comfortable and smooth. Obsessed with my purchase and the experience was why. I drove 160 miles for this purchase and do not regret it. I will definitely recommend and now look forward to my next purchase.

Jo
Review №6

Staff gave me a quote and stuck to it. They were slammed and still got my goldwing in for an oil change, and did an inspection that found a couple worn grommets. Great service. WOULD RECOMMEND

Ch
Review №7

Travelers BEWARE! This place will gouge you with high prices! In June 2021, my Wife and I were on an across the USA motorcycle trip. In the area of Davenport, my rear tire starting losing air. I needed a new tire on my 2018 Honda AT, so I called this dealer and they said they had a rear tire for $320.00! I checked the internet and the same tire was retailing for $190. But what could I do, I needed a tire right away and could not wait 4 days for a new one to be shipped . So I paid their extortion price for one tire and went on my way. Sky high prices and the Manager wouldnt discuss the issue with me. Caveat Emptor!

Ni
Review №8

Hawkeye Motorworks and Josh Boutelle were awesome to deal with. Easy in and out purchase with zero pressure. I only wish i lived a couple hours closer so this could be my hometown dealer!

Kr
Review №9

I love the CBR 300 when in the town and CBR600 when go out the town. I love riding them.

br
Review №10

Josh my salesman was outstanding. He was very helpful with purchasing my Honda Pioneer 520 from out of state. Joel the owner delivered my unit over an hour away after work hours. This is what customer service is all about. Thank you!

Jo
Review №11

The Team at Hawkeye Motorworks exceeded all of my expectations purchasing my Goldwing trike. I have been a customer over 20 years and have never been disappointed. Thanks to all of you for your amazing efforts.

Ma
Review №12

First time motorcycle owner and Josh made the experience really painless. He always had the answers and matched my pase to make this an incredible buying experience.

Ol
Review №13

Had an amazing experience. A special shout-out to Josh Boutelle for helping me out. 👌

Br
Review №14

Update: While I missed my opportunity to snag the Black/Orange 2020 model, and after a COVID induced supply-chain disruption, I finally got my Red/White 2021 model. I was fortunate enough to receive great service from Dennis just as he retired and handed me over to Josh who kept the same level of spirit, friendliness, and Honda-fun alive while we waited for this beast to be delivered. Thank you EVERYONE (the Engineers that designed, the Factory Workers who built, the Truckers who shipped, the Service Techs that prepped, and the Sales Staff that served) in totality to make this dream come true for me. My whole family and friends can enjoy whole new adventures with this. Lets ride!This is the place to go for Honda sales, service, and riding gear. I have had my ATV and snowblower serviced here. Quality work. Snowblower had nothing wrong with it, so they didnt charge me anything. Thats honesty there. Someday Im a gonna bring that orange monster home with me!

Ja
Review №15

I am from Michigan, seen the motorcycle I wanted posted for their website. made plans to fly out to their closest airport and be picked up by them. the flight was delayed for over an hour. the guy driving me to Hawkeye Motorworks was friendly and courteous. the salesman who I talked to over the phone greeted me at the door and was helpful in selecting the right cold-weather gear and went over all the things I needed to know about the new 2019 Honda Goldwing ( new-old stock with 3 miles on it and a full tank of fuel ) after the financing was finalized they stayed late to setup the motorcycle for the 350 mile cold trip home. They all make a great team in my opinion and would recommend them if asked where to buy a motorcycle from.

Er
Review №16

I purchased a used 2008 Honda Rancher ATV for use at my cabin in northern Wisconsin. Even though it had only 1900 miles on it I thought it a good idea to have it checked over before taking it north. I agreed to their multi point inspection. Also had the oil and filter changed. Usually did this myself but didn’t have the time. Picked it up and didn’t check it out before leaving. Air filter never checked. Still had seeds from farmers last crop. Really don’t think they completed other checks check properly. Will have to go over later myself. Advised service manager and said he was sorry. Offered to give me 10% off on my next oil change. A joke. Will never go back. They charged $109.17 for a oil change that took .5 hour. 3 quarts of oil filter and 2 O-Rings. Haven’t checked with other dealers but suspect got overcharged. Plan to write Honda for whatever that’s worth. Beware

Di
Review №17

Josh Boutelle was fantastic! I was on my new PCX 150 within the hour and enjoyed the ride home. Fantastic customer service, someone who really listens!

Ke
Review №18

Great to work with and making the process quick and easy.

La
Review №19

I had a great experience with Hawkeye Motorworks while purchasing my 2021 Honda Goldwing. Josh Boutelle did an excellent job in showing me the Goldwing and all of its features. Josh didnt put any pressure on me to make the sale which I appreciated. The cost of the Goldwing was comparable to all other dealers I checked with.

Vi
Review №20

My family and I have purchased products from Hawkeye Motorworks for several years. Called today seeing if they would be willing to wheel and deal on a 2021 TRX90X. They didnt care I was a previous customer who had spent thousands of dollars over the years at their business and were very rude. I love the Honda product and because of my experiences there I will be looking elsewhere in the future to buy that has better customer service.

Mi
Review №21

Very good experience. They helped make buying our first ATV a great experience. Very knowledgeable and answered all my questions. The snow plow I bought with it has come into great use.

Ke
Review №22

I dealt with nearly everyone on staff during my purchase, from Josh (sales), Joel (owner), Vickie (payment) to the parts guy who helped me with accessories and another who helped to hook up the trailer I purchased with the vehicle. Everyone was extremely helpful and courteous. I came from out of state based on regional inventory availability, but I may just make the trip back for service because the team was so great. Theres also a nice off-road track for testing vehicles on-premise.

Sa
Review №23

Loved our salesman Josh!! He was very knowledgeable and helpful throughout the whole process

Ke
Review №24

Everyone is super helpful have brought multiple motorcycles and side by side here

Ji
Review №25

Not at all satisfied with sales or service bought a new crf125 for my grandson only to get down road aliite ways to find out they had the wrong bike on my paperwork, good thing the wife was reading it on the way home,! went back they corrected it but it took 2 days we had to return to sign everything again, then we brought it back for its 1st service and the information in the computer was wrong had me in there as a crf110 owner. they said they would straighten it out but that didnt happen i left the bike for 4 days and they didnt even start to work on it, it was there for an hours worth of work, it also had a warranty issue that they didnt get handled either i took the bike home unfinished called back to check on warranty coverage and was told they forgot to take pictures and asked if i could bring it back if i was just down the street i would have said yes but im 20 miles away. they said that they would be in my area today and could come by and take a look and take pictures i agreed and had some one stay at the house and wait for them THEY NEVER CAME OR CALLED i will never return, i have contacted honda directly, and now have an open case with them

Ja
Review №26

Good people. I went home with a new ride. Could not be happier.

Me
Review №27

They always have top notch staff who have always gone above and beyond!!!

Mi
Review №28

First time buying a quad, needed some info and they informed me about all different models and which one would be good for snow removal. Ended up with a foreman qith es and power steering. Solid machine. They were even able to deliver it same day as i didnt have transportation for it. Nice job and happy with purchase so far

Co
Review №29

This isnt a Honda but they made me a great deal on a Kawasaki. I was in the market for another KLR and this one had everything on it already! I will continue to shred on it. My salesman Josh was so helpful with getting the best deal. Kayla did a great job getting the paper work completed and correct. Service department listened to me when I told them the chain was to loose and needed corrected before I left the dealership with my new Kawasaki.

Ti
Review №30

I am 43 years old and never had a motorcycle. Naturally I was worried that I would get laughed at. I was wrong! These guys are awesome. It didn’t matter if I texted, talked on the phone, or in person...they answered all my questions. Josh was my sales person and he is the absolute best sales person I have ever had. It didn’t matter how basic my question was, he was always willing to help. He even delivered my bike in person! This is the best purchase I have ever made in my life. Thanks for everything!!!

Br
Review №31

Great dealership. They had a Talon 1000 x 4 in stock when no one else did. Josh was the salesman I worked with, and he treated me very fair. There was never any pressure to buy. Vicky in the finance the department was a joy to work with. I drove over 100 miles and was happy I did.

do
Review №32

Good place for advice and parts for my Goldwing. Cold weather gear and nice selection of helmets and battery tenders.

no
Review №33

Highly recommend. Great place to buy a new/used bike.

Jo
Review №34

Very friendly, easy to work with. Love the outdoor test track; Hawkeye and their staff make this a Great Experience at a Honda Powerhouse!

Ro
Review №35

Really liked this dealership, dennis got our order done on time considering the covid obsticles

Gr
Review №36

Bought my bike from out of state. Nice people. Love my 2020 Rebel 500.

Ma
Review №37

Very nice and very helpful. I had they pleasure of dealing with they young man in they parts department, and he was extremely pleasant and helpful. As a recent transplant to this area I am glad I stopped by here. I will be back, and furthermore will be recommending this place to all of my friends and family.Sincerely, Matthew Ripple.

Br
Review №38

I love these guys. Always take care of my me and my bike. Had them do simple work to a total motor tear down and rebuilt...and I have yet to have a complaint. Honest and fair. The way it should be.

Da
Review №39

They were very busy so I didnt get to talk to them about the trike I was looking at

De
Review №40

Dennis was our salesman and was extremely friendly, professional, and curteous throughout the entire process. We came from out of town to pick up a bike and he made sure him and his team were ready for us when we arrived. We were in and out the door buying a motorcycle from them in under an hour. Highlighly recommend this location for anyone looking at purchasing a Honda motors product.

To
Review №41

Bought a new helmet from Hawkeye Honda well over a month ago and i still havent received or got any information from them. Paid for it at the time i ordered it.. They keep telling me it Foxs fault and well call them.. I could of ordered it online and been to my house within 2 weeks... Never shopping there again

AJ
Review №42

Made the buying process easy for me with conflicting schedules. Josh & Rich gave me accurate information over the phone and was able to purchase my CBR1000rr headache free. On top of that gave me a great deal on the bike & gear. Best place Ive bought a bike from.

Me
Review №43

Awesome Honda dealership. Top notch service department and a great selection of new and used Hondas.

Ri
Review №44

This business does not disclose that they charge documentation fees of $180 which is the maximum they can charge under Iowa law. This charge is not required by law despite what the salesmen at this business will tell you. You can find information about this law if you Google Iowa 322.19A. This also requires advertised prices to include documentation fees (if applicable) which was not done with the item I was looking at on their website.

Br
Review №45

Dennis in sales was great. Answered all my questions about several different bikes and helped me pick out the right bike. He introduced me to the Hawkeye team and even helped me get everything I needed in order to ride the bike home. Great customer service and wasnt overly pushy. If my next toy is a Honda I will definitely give Dennis a call.

D
Review №46

Was wanting to buy a 2018 grom they had listed as a sale item for 2,849$ on the website but when I called they refused to honor the sale price listed on the website but instead said they couldn’t sell it for what it was listed because it was a popular color. Bad dealership bad business practice not trustworthy. They lost a costumer for sure.

An
Review №47

Driving through town. Stopped in even though I ride Kawasaki. Nice store. Clean. Friendly people.

Ro
Review №48

Good sales service and the Honda mower performs great.

Gr
Review №49

Very helpful in parts department

Al
Review №50

Called parts for a few items for my Rancher 4x4. The lady in parts was great! You had what I needed in stock so worked out great! Also stopped and looked at a new side by side (700), Dennis and Vickie were very knowledgeable and helpful!

Ki
Review №51

Joel is always a pleasure to talk with and do a deal with. His entire team provides a guest experience tailored to each guests needs. Vickie keeps the business operations flowing smoothly, with promptness and a smile. Everyone is knowledgeable, approachable, and show respect for each guest by assisting without pressure.

Na
Review №52

Great Experience all around, they will help you in every way to get you approved for the new toy in your life! I definitely recommend checking them out Talk to Dennis or Josh and they will get you taken care of for sure!

Ma
Review №53

Great service, friendly staff and competitive prices, thanks Josh and Rich!

Ma
Review №54

Great people to work with ....

Mi
Review №55

Friendly and knowledgeable staff, great experience for a first time buyer.

Kr
Review №56

Dealt with them a bit over the years. Great service. They recently worked on my 450R. Quick and easy to work with

Br
Review №57

I waited 8 weeks for my wifes scooter to be fixed the bill was $300 over estimate. No real explanation of reason why. I was tired of waiting paid the bill. Wont be back

Ri
Review №58

I recently purchased a used Silver wing scooter. The salesman was very knowable about the scooter. He was very help full. I also dealt with the parts department. The gentleman was very pleasant to work with.

To
Review №59

Great supply of new and old Hondas. Dennis, Nick and Josh are very knowledgeable and friendly. I recommend going.

By
Review №60

We bought two brand new ATVs there this summer and were very pleased with the experience. Dennis the Salesman was very personable, knowledgeable, and genuinely cared. Joel, the Sales Manager was also great to work with. He explained all of the details, stayed after hours to make sure our questions were answered, and even called about a month later to make sure everything was going well. I read the old reviews but I can honestly say that the customer service at Hawkeye Motorworks is fantastic.

Jo
Review №61

It took a while to figure out what I wanted, but they worked with me and figured it out.

TJ
Review №62

Dennis was very helpful and knowledgable with the products. Vicki made sure the paperwork went through quickly and easily. Great experience for buying my first vehicle.

Ro
Review №63

The guys working were very helpful and friendly. Definitely will be back.

Th
Review №64

Worked with Josh here on buying a used Honda motorcycle over a couple weeks. Ended up finding a better deal through a private party, but Josh and his team were great - honest, responsive, and not pushy at all - so this is the first place Ill come the next time Im looking for a bike.

Ji
Review №65

Very helpful and knowledgeable.

Ni
Review №66

Allyson and Dennis did alot of work today to get me on my new bike!! Thanks guys it was really appreciated you guys came thru with the financing wonderfully!!!

Br
Review №67

They sell everything honda. Except cars.

je
Review №68

Family ran. Great people to mingle with. Definitely recommend stopping by just to see the showroom Floor.

Je
Review №69

Great customer service. Nice people..

Mr
Review №70

Dennis helped us find a trike kit to fit our needs. We thought we already knew what we wanted but Dennis insisted we look at other models they sell incase we were not aware of options other models had. He took all the time we needed to decide on the different options for a CSC Trike. That was our first time going to Hawkeye Motorworks in 2014. We have all our service done there now.

Mu
Review №71

Great salesman here. Friendly no hassle and informative. Would buy again

Do
Review №72

I bought a used bike from there just recently. I asked that the bike be cleaned and checked out and ready for the road . I spoke to 3 people on this, when I arrived a few days later i went to inspect the bike after being told it was ready. It was ovious it was not touched so they did a very quick spot clean on the area i pointed out. At this point im tired of the bs and just need to get home so I went ahead and closed the deal trusting everthing was ready as they said. I got the bike home unload and proceded to check out turn signals and found they were not working then checked horn and it is not working. Bottom line DO NOT TRUST HAWKEYE MOTOR WORKS! they lie to make a sale.

Ja
Review №73

“I order Honda OEM parts through Hawkeye Motorworks because of the next day availability. I generally call in with Honda part numbers already picked out. The counter person is always helpful over the phone.”

ro
Review №74

I had the same issue with the so called owner 2 summers ago. My dirt bike needed some repair and I thought it would be a good facility being new and all for it. When I dropped it off I was so enthusiastic about riding and let Joel know it to. I called weekly about it being ready so when the first month went by I waited for them to call. Never happened. 2 half months later I call and they say oh yeah its been done for weeks come get it. Thanks for the lost summer of riding owner. McGrath power sports never did me this way. They lost a great buyer here.

St
Review №75

Excellent service on my VFR800 every year. Wouldnt go anywhere else for the bike maintenance.

Te
Review №76

Very good.

L
Review №77

Nice place. Lots of inventory. Fair prices

De
Review №78

Dennis is great! Great to visit with and very knowledgeable! Great guy!

Al
Review №79

Took a while to get them to deal. But on the end im pleased.

Lo
Review №80

Everyone was friendly but the parts staff didnt really seem to know anything. Asked a few questions about some maintenance and got a joke as a answer

Za
Review №81

Parts usually come in within 2-days, which is great. Lots of inventory of bikes, parts and accessories.

Na
Review №82

We just purchased a 2015 and a 2014 honda ctx700 dct. The service was great josh even found a gal water jug and showed how it fit in the side bags!! So a big thankyou to josh and allison for all the great help!! Also thank you andrew for helping load the 2014 and get it strapped down and ready!

Ko
Review №83

Joel is a great guy! He and his staff treated me and my family awesome! Their selection of new and used bikes was super! I recommend this place! Dont trust my review....see for yourself! Thanks guys! Youre all awesomeness in a honda dealership! We love our new bikes! Thanks all of you at Hawkeyes for treating us right!-utah peeps!

Ch
Review №84

Great informed sales reps!

Co
Review №85

Quality service and reasonable pricing.

Co
Review №86

Joel the owner is great and hell work with you on a deal too! Get service and products.

Ni
Review №87

Tried multiple times to get a new bike there, just tried for the last time, Dennis Id like to thank you for doing what you could but you cant control financing!

Bl
Review №88

“Bought a new helmet this week at Hawkeye Motorworks. I appreciate that sales people working in the parts and accessories department that day were attentive and helpful with out being pushy.”

Co
Review №89

Josh was great!

Pa
Review №90

Great people wonderful experience.

Sh
Review №91

Treated me fairly and I got what I wanted without a big haggle.

Te
Review №92

Great people to deal with

Sh
Review №93

Always helpful and honest

Ja
Review №94

They are a bit pushy I did buy a bike there and still no problems we still buy parts for our hondas there so yeah

Cr
Review №95

Very friendly and helpful.

Mi
Review №96

Would not stay open an extra 20 minutes to finish the sale,poor customer service will never return

Jo
Review №97

Good and knowledgeable help

Je
Review №98

I didnt actually end up buying from them I bought from another individual but very knowledgeable and helpful

Ma
Review №99

Joel in parts dept went the full 100 yards plus to help with the problem on our Wing!

D
Review №100

Had what I needed. 🖒

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