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Action Auto Cypress
9052 Walker St, Cypress, CA 90630, United States
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Action Auto Cypress
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Am
Review №1

THE BEST place to take your car. The absolute best customer service I have ever had. Incredibly helpful and transparent, this is the ONLY place I will be taking my car. Absolutely the best!

Al
Review №2

Was quoted $1000-1500 for AC repair.Went in to pay after work was done and was notified of additional charges adding up to $3000.Had unauthorized work done on the car for additional repair and made to pay it later.Looked at invoice and all that was added beyond initial quote was serpentine belt repair. Where in the world does a serpentine belt repair cost $1500?I wouldnt ever go back here. Scam artists the lot of salesman there. Quote one price, then double it without notification.

Ry
Review №3

Had my engine check light diagnosed and they diagnosed as misfiring and replaced all six coils for $980, then told me to pickup the same day after they replaced all coils and when I started the car with Oliver the check engine was still on and misfiring was still present. Oliver told me to bring back my car on a weekday and this would fall under warranty which did not happen instead when I brought my car on a weekday Oliver told me I have to pay another $200 to flush my car for carbon build up. I then paid again but when I got the car again the check engine and misfiring still present. Oliver then mentioned it would need more flushing of carbon but the machine that would do this is not available at their shop and told me to go to the dealer and pay $600-700 and Action Auto can’t do anything about it. I had to call them multiple times to get no solution to help fix my car but to go to the dealer after paying almost $1200!

Li
Review №4

Very pleasant, get a printout of everything that I would need done, and did what needed to be done at the time didnt go over anything else and said when I was ready I could come back and they would do a little bit at a time then call the next day. I would take my car back there again

do
Review №5

Action Auto has been an absolute blessing. I have been taking my 2004 jeep to them for the last three years and I can guarantee you that there is not a harder working group of people out there. They have had to fix multiple major issues that my prior mechanic did not know about. I can say without a doubt my Jeep would not be running if I had used another automotive shop. These guys are absolutely the best. I have had Nat and his team at Action Automotive Service every major system on my jeep and it has never run better. I even picked up 1 or 2 MPG! (That’s a lot when you average 14 city…)If that is not enough here is my favorite story of the action auto team going above and beyond. It was a 100+ degree day and I left my car running while I ran into action auto to talk to Bret about my girlfriend’s car. Little did I know while we were talking my radiator fan failed and my car overheated and the radiator ended up exploding. The explosion was so powerful it ended up damaging my AC condenser and transmission cooler. Brett was on top of it. They had my car up and running as good as new that same day. They even came up with the idea to add an additional mechanically driven fan to make sure this never happened again. Long story short. These guys are absolutely the best!

Je
Review №6

Very Professional- Great Team - Through estimate - parts were more than labor … that’s a first! Highly Recommend!

So
Review №7

Took my car in for a complete tune up right before an 1800 mile trip. Its a 2003 with 180,000+ miles on it, but because of these guys, my car made it and is still going strong! Thanks Action Auto!

CA
Review №8

If you want to know whats wrong with your car and not be lied to and get straight to the point action autos is your place it always comes out the right way.As long as you got the money LOL

Ke
Review №9

Great Service AAA REPAIR Shop. Brett is the Man for all your needs!

Ca
Review №10

My car was towed in due to the alternator failing. Despite the many customers they were helping, the work was completed that day. I appreciated that

Pa
Review №11

What wouldve cost us $1500 at the dealership to replace struts, cost us half the price here at action auto. They even found things wrong that the dealership missed. That in itself speaks for how amazing they are here. We used to come here when we lived in La Palma, and having moved around, we forgot how awesome this place is. Thank you, Brett and staff for taking care of our car and us!

Br
Review №12

I always get great pricing, the staff are friendly, and the repairs are made within the time specified.

So
Review №13

Great customer service, guys did a great job. Reception Kelly was friendly! Would definitely recommend!

ma
Review №14

This is the best quality auto repair shop in the area, by far. I have taken mine and all of my familys cars here for years. These guys go above and beyond to make sure your vehicles maintenance and repairs are up to date or that you are notified of possible problems. They have a much better warranty than any other shop as well. They tell you what you need or dont need done and wont recommend things unless they find it necessary. All of my cars roll on past 200k miles because of the team at Action, they rock! The only thing they wont do is a wash and wax, lol.

Ka
Review №15

I have never left a review ever but decided to for this company. Today got great professional service with no up sells and totally transparent with everything they were doing. Very professional and deserves a 5 star review.

Te
Review №16

After 20+ years at another independent mechanic, the quality of work had become suspicious and prices were soaring. I cautiously approached ACTION AUTO hoping to find a new good mechanic. Theyre not just good, theyre fantastic! They communicate everything during the process. Straight forward estimates. Extremely reasonable prices. No surprises, and a quick turnaround time. I choose independent businesses because its their livelihood. They need my return business and for me to tell others about them. ACTION AUTO is my go-to mechanic because they do great work.

An
Review №17

1. Overcharged for alignment2. No printout of alignment specs3. Rear alignment was off4. Alignment should never have been done because the front left suspension was bottomed out.The Action Auto nightmare started when I needed an alignment for my 1995 Mitsubishi 3000GT VR4 after hitting a large pothole. The car pulled to the left and I was worried something was damaged. I called Action Auto and got a quote from the manager Brett for $130 to do a 4 wheel steering alignment on my lowered vehicle. I explained over the phone that the rear steering rack needs to be disconnected and adjusted in order to do this alignment. He said Sure we do a lot of these cars we know how to do it. This turned out not to be true.They dont take appointments so I had to go in early and wait about a half hour before they put the car on the rack. I told Brett I hit a pothole and feared something was damaged. They checked The suspension over and said everything looked ok. However, they missed one crucial issue, the drivers side front coilover locking ring had come loose and the coilover was bottomed out! That means the left front wheel was an inch and a half lower than the rest of the car! Half way through the alignment, Brett comes out and says he needs to charge me an extra $60 because he had to disconnect the rear arms. This was already discussed over the phone and the price was quoted $130. This is a red flag when half way through the alignment, after your car is already on the alignment rack, the manager increases the price! There was no mention there might be an extra charge BEFORE the alignment.Also they didnt know the location of the front camber adjustments. This was red flag number two. At the end Brett prints me a bill for $195, yes $5 more than he told me. When I asked for a printout of the before and after alignment machine specs, he said the printer was broken. I drove the car home and checked the camber adjustments in the front. One side was completely maxed out, and the other was in the middle. I then stepped back and realized the car was leaning to the left! I called Brett right away and he said to bring the car back in. When I did, thats when I checked the front coilover and found the issue. It was completely bottomed out!!!The rear was out of alignment as well which is why Brett didnt want to give me a printout. They disconnect the rear arms and redid the rear alignment a second time. I watched the tech do it this time and it took him only 10 minutes to perform this extra step which I was charged over $100 for! I feel I was taken advantage of by Brett and overcharged for an alignment that never should have been done. They should found out right away that the left side of the car was over one and a half inches lower than the right side. I ended up having to completely redo the alignment again at another shop. Andys Alignment did an excellent job and was almost $100 cheaper!

sh
Review №18

Always professional & priced appropriately!

Da
Review №19

Great shop for most all your auto needs. Dont hesitate to make a stop here and get your vehicles dialed in.

Je
Review №20

I love this place! I dont even live in the area and I bring ALL of my vehicles here. I have been screwed too many times by car repairs trying to upsell you on things you dont need and this place just gives it to you straight on what is needed today or gives you a heads up on issues that may become a problem in the future. Very happy I found them :)

La
Review №21

I went here today for a smog check on my 2004 Corolla. When I arrived I informed the attendant that I had a coupon that listed 29.95 and that I also had the coupon code. He informed the charge was 40.00 + certificate fees . Since I was already there I chose to have them smog my vehicle. About 20 minutes went by and I was informed that my car did not pass or fail and that it needed to be driven to have the information sent to the computer. I thought that was odd since I had drove it in excess of 100 miles since the last service. It was neither pass or fail and was charged 41.95 for labor? When I inquired what the labor was since no test had been done I was then informed it was for a vehicle inspection fee. I did not request this service but was not going to argue. When I questioned if I returned would I be charged again for the smog check the attendant said yes that would mean 90.00+ for smog check? No thank you I will not be coming back and will test elsewhere. I would not recommend this place for smog or service as the impression I received was that they will charge for services that you may not even request. It is a bit of a rip off and not worth even visiting again.

Ja
Review №22

Always great work, takes the right road to keep you safe. I call that good service! Hourly rate harshly fair in that its expensive, but quality of work is supreme.

St
Review №23

Good place to get your car repair the employee are very knowledgeable and know your car more than you👍

Ar
Review №24

Went in for an oil change and was pleasantly surprised to find they do full check up as part of the service! The pricing is very fair and the employees were nothing but helpful and cordial. I will say to get there early as it is by first come first serve and the wait time can get long.

Ri
Review №25

They were informative, quick and decisive with their diagnosis. before I knew it my car was fixed and I was on my way . I will go back to them easily for any and all repairs. Thanks!

Je
Review №26

Had about a 2 1/2 hour wait for a oil change and cabin filter change 2 days later found part of cabin filter bracket under seat wich they did replace as soon as I took it back in, but wouldnt recommend any garage that leaves parts under the seats. Good thing it was not a life safety issue.

Ga
Review №27

Found a coupon online and went in for a smog check. CJ at the counter took care of me. Coupon applied no problem 1 flat fee out the door. I appreciated the no haggle, honest and straight forward experience. I even received courtesy call after. Very well run business.

jo
Review №28

Friendly staff and awesome technicians, what more can you ask for.

Br
Review №29

Terrible. Cj is a good salesman. He will lie to your face. I wouldnt trust this shop to change a tire. 1 star is too high of a rating

Je
Review №30

Great place to bring your aftermarket wheels to get mounted as they have a touch less system.

Jo
Review №31

Very helpful and courteous.

Br
Review №32

Just moved to the area a couple of months ago. This is the shop to go to for EVERYTHING! Great service and quick. Haven’t brought anything that they haven’t been able to repair at a great price so far!

M.
Review №33

Excellent service! Clean and comfortable waiting area. Knowledgeable, polite and helpful staff and fair pricing. Action is the complete package! What more can you ask for? Im going to keep them for future auto needs and recommend.

ja
Review №34

Went for a smog test and what can I say I was in and out real quick. Friendly service, place was nice and clean and let me not forget about the coffee & popcorn Yesssss... definitely going back for any other car service

Je
Review №35

I was quoted $32 for an oil change and had it done. When I got the bill it was over $50.00...I asked what happened to the $30 charge. He said, Oh, the oil and filter was more than quoted. For the size of this place and the nice showroom, youd think they could at least give you an honest quote on a simple oil change. They spent lots of time though telling me all the other repairs that they thought needed, which I found out later were way over priced. I will never return to this place and will caution all my neighbors about ACTION AUTO....no stars on this one, if given the choice.

Ri
Review №36

As always, great service. Would recommend Action Auto to friends and family and never go anywhere else. Great work!

Ti
Review №37

After receiving advice from my dealership to get new brakes I visited Action Auto Cypress to check on a better price. They discovered I didnt even need brakes. They are honest professionals. Thank you

wi
Review №38

They said they replaced thermostat and cap on radaitor charged me 26.00 for cap when I got home it was the old cap going to get money back tommrow if I can

Gi
Review №39

This place is super expensive I called to find out how much to change out my battery if I supply the battery and all they do is labor. They stated $175 for just replacing the battery. Don’t they realize that O’Reilly will do it for free. Wow this place has to be kidding me I told them I have my own battery as well. I don’t recommend this place!

St
Review №40

Excellent customer service.Fast smog check (I was in and out in 25 minutes.)Fair price (I purchased the Yelp deal, so only spent $35.20 on a smog check)Fair, fast, honest. I highly recommend!

St
Review №41

Im going to have to agree with everyone else on here promoting how it is a scam shop. A while back I took my car in to get an alignment. Now I know not many places do them, so its a supply and demand game, but $186? Ya right... They came out to look at my car and make sure what I said was actually the right details, which didnt make sense because I told them the year, make and model at the counter, what, I dont know my own car?? They confirmed that it was bone stock as he put it and proceeded to try to get my keys to put it up on the rack. I said Im still looking and getting quotes but Ill let them know. Let me tell you, it was like trying to buy a new car, he didnt want to let me leave. I realized they were slow at the time but when a customer says they want to shop around, dont hound me about how thats the best price around and I wont find a better deal then try to hold me hostage because I appeared to be naive. Long story short I took it to a place called TireMack up the street, they quoted me $80, and I laughed and just told them to do it. (excellent service there by the way highly recommended.)The best takeaway from this is the employees pestered me, I was talked to in a condescending manner as they attempted to scam me because itlooked like I didnt know about cars, and I was almost SEVERELY overcharged. Bad business tactics guys.

To
Review №42

My thermostat & radiator blew on the way to work on my last day at that job. My regular guy wasnt open yet, but AAA recommended this place. They were friendly, honest and I was completely satisfied. Their driver, John Do (Doe without the E), dropped me off at work. Id completely forgotten places would do that. I feel bad I didnt know about them before...I couldve had my car worked on during the week the whole time I worked out there!

Ka
Review №43

Helpful and friendly customer service.I got a smog check. I didnt have an appointment and they still worked on my car quickly. The waiting room was super comfortable and I actually found it relaxing. Im really impressed with Action Auto and will keep coming back!

Sh
Review №44

Action Auto has never failed myself nor my family. I highly recommend them to anyone who appreciates honest and professional technicians.

J
Review №45

Super honest!!!! My husband, mom and I all take our cars here. I just wish they had a tow truck there.

Jo
Review №46

Action Auto performed our engine replacement in a highly efficient and timely manner. Great job

Ca
Review №47

Great professional service! I appreciated that everything was explained to me beforehand with price estimates. It helped me make choices and kept me informed. I will definitely come back here if I am ever in the area.

Ja
Review №48

2017 - First time... Fast service... People were friendly... Clean wait room... Clean bathroom... 1 hour total without appointment in the middle of the week for an oil change... purchased the $50 credit for $25 (thats 50% off).3/28/2018Went for a 2nd visit with my wifes SUV and took advantage of their 50% off Yelp credit again, just like my first visit. Same people... nice people and comfortable environment. Oil change was less than $30 for everything for a 2008 Toyota Highlander (synthetic blend oil)

Th
Review №49

Very knowledgeable staff. They are friendly and accommodating. They took care of my alignment quickly! I highly recommend their services.

Mo
Review №50

Very nice staff Gave me a ride home with my suitcase and work bags. Brett is awesome! Broke down the issues with evap system and the pricing. I researched everything ahead of time and they were in the same price range..(give or take $$ for labor fees). Hoping the repairs are as great as their reputation. So far I am pleased!

Bo
Review №51

We had a trailer hitch put on our new car. Even though it was a very tough install. A lot harder then was expected. They were able to do a very clean and professional install. The job took a lot longer labor hours then quoted and Action Auto still held their quoted price. Great Job! We will be back for future work.

St
Review №52

Very good customer service, great personalities. I like the fact that they give you what they call report card, they check out the entire car and let you know what needs to be done. Obviously its for them to try to get more business, but for the customer its good to know what maintenance needs to be done on the car. The prices are actually a lot better than other shops, my brother owns a shop and his price quote was higher then Action Auto, the quote was $150 less than what my brother quoted me. So theyre really good shop highly recommended

Su
Review №53

Always a reliable place for all the vehicles in our house. Brett has served us really well for nearly 10 years now.

Yo
Review №54

First time to visit here (for smog check and oil change), and I was surprised by such a professional and friendly service provided! Everyone was great, especially Carlton, who explained the observations/issues in details and was very honest with their recommendations. I would definitely go back here and also recommend anyone to visit!

Ma
Review №55

Super friendly. The guy at the front desk was so nice, it actually surprised me. Great customer service. I got a great deal off Yelp and they honored the discount with no problem. I needed to get a smog check and thought it would take awhile because there were a lot of people there before me, but it was done within 30 minutes. Super pleased with the service and I will definitely be going back!

de
Review №56

The owner and the other guy upfront were very nice and i got my oil change within an hour. Seemingly very trust worthy and I will be back to get work done on my other car. Great that they are located close to me in Cypress.

St
Review №57

The guys gave me a great estimate and were honest. I was referred to them by my Uncle and he never refers anyone to any business. Im happy with the service and everyone was friendly. Great waiting area too!

Je
Review №58

Went in for a quick oil change after making an appointment over the phone. Did not have to wait long and everybody was very nice and helpful. They have a large waiting area with plenty of magazines and a TV so you wont get bored. I would definitely come back to do more of my regular maintenance here!

Am
Review №59

These guys are the absolute best. Not only do they not want your money (only whats fair, which Im totally willing to do fair) and they actually love and enjoy what they do and arent shy in saying so. Most of the workers are master mechanics. They dont want to see anybody get ripped off or over charged, like what was happening to me when I came to them for help) I had initially taken my car to pep boys and well.... Well there is a happy ending to this story. Because I found these guys, Action Auto Cypress off of Yelp because of their outstanding reviews and being so close to home. They took such good care of me and my car. I feel this is important to say, while doing the inspection aside from the main main problem I was complaining (I say informing) about there were other squeaks and noises coming from the rear end of my car that would annoy almost anyone. He explained to me because of the high price this job was already going to cost to fix what pep boys couldnt or made worse (theres was a lot of work) that we needed to only fix whats going to make and keep the car running and worry about all the little creeks and noises at a later time. Now what business out there would tell a willing paying obviously gullible and slightly naive customer not to do something that actually doesnt need to be done just to put more money into their pockets. These guys folks! Amazing! I actually ended up saving money in the end!. And of course got my car running in tip top shape. Greatgreat experience. I highly highly recommend.!

Gl
Review №60

Very kind and professional. Pleasure to do business with. Thank you! :)

Br
Review №61

I have 5 vehicles and have been using Action Auto since December 2003. They perform the normal servicing on my cars, truck and motorhome, and when necessary they make the needed (authorized) repairs. Im a car guy, and when they bring something to my attention, Ill ask questions to give myself peace of mind that Im not being taken advantage of. I have never found that to be the case. I have found Nat and Brett to be knowledgeable, informative and straight shooters. Because of the way Ive been treated, I have recommended Action Auto to others and will do so again.

Ch
Review №62

I went in for an oil change on a Saturday morning. They were very busy but very efficient. I didnt have to wait too long and they had a nice waiting area with coffee and donuts. Donuts only on Saturdays! I will be bringing my car here for all its needs

Ke
Review №63

Friendly and knowledgeable and HONEST staff. Very clean establishment. First mechanics Ive ever been to where I didnt feel like I was getting robbed as soon as I dropped my car off! Will continue to go to them for all of my automotive needs. They are the absolute best!

Lo
Review №64

I went to Action Auto to get a harness installed for my steering wheel that added cruise control options as well as Bluetooth.They installed it, however nothing worked after they installed it. Which is fine, because they explicitly said that it might not work. Thats fine, but what is not fine is that they shorted out something in the car that made the airbag light come on.I asked them about it and they said its the nature of the job, that things like that might happen. It honestly isnt. One thing is to quote saying the part I brought I brought in might not work. But it is another thing entirely that they break something in the car that was not broken before and do not fix it.Regardless if someone brings in a part for one to install, it is their responsibility to ensure nothing goes wrong or break something that wasnt broken before. That is what a customer pays for.I will say this though to wrap up, the staff there was friendly and professional. Its just aggravating that if one pays for a service and they break something that wasnt broken before, they refuse to fix it.

An
Review №65

Dishonest theives. I took my car in for an inspection. They came back with a long list of 10 plus items that needed to be repaired. Everything from belts, hoses to tune-up and 4 tires, etc. I took my car elsewhere for a second opinion and found out all that was needed was 1 tire replacement. I guess they thought they could rip off a female. Steer clear of this place and save yourself a grip of money.

Su
Review №66

As always the service provided by Action Auto was excellent. I have been going to them for over 15 years and greatly appreciate every service they provide. From oil change to major repair.

Mi
Review №67

Best service ever! Highly recommend here! I am never going anywhere else again! Trust me! I’ve never written a review before but I just had to for this one.

Ga
Review №68

Great work,i can tell the difference in my steering already. Used all oem new parts. Delivered on time. A little more pricey than others. but remember guys and gals Good aint Cheap and Cheap aint Good. Thanks for the Good job Action Auto!

Mi
Review №69

Have used their services/support for the last two car repairs/maint now that my Volvo is out of warranty. They provide excellent service at a very fair price. They are honest and tell you not only what you should do to maintain but also what you dont need to do (unlike the dealers). Rental car was provided to me at no additional cost, AAA discounts offered without asking, friendly service and of course, free popcorn! I believe you will be all around pleased.

Jo
Review №70

I did not have an appointment, but they were able to provide a smog check for my vehicle. They tested and completed this in a half hour. I was amazed it was done so quickly. They showed a high level of expertise in the office as well as the garage area. I plan to return back to Action Auto for servicing my other vehicles.

Bo
Review №71

As a regular customer of the store, is always amazing the atmosphere and the service that they provide, The crew members are very professional and very knowledgeable in all of the aspects of my vehicle, after my car was done one of the guys went through everything that was done and everything showed me as a diagnostic was very professional done. This is a place that I can really recommended for any repair. Thanks Brett and Levy.

Vi
Review №72

Great customer service. My Suburban finally showing it wear and tear after 17 years. Had to push the truck from my house to the corner, and when the workers saw it, immediately gave me assistance. Front office are receptive and very friend. Brett, Tristan ... and Nat.

Ri
Review №73

Action Auto cleaned and adjusted my vehicles rear brakes when servicing the front brakes. They soon made a strange noise. I went back and they said the rear wheel cylinders were bad and needed to be replaced. In addition, new drums, brake shoes and flush the system for $560. Would not address the noise issue until they had completed their suggested work. They would not confirm fixing the wheel cylinders would stop the noise.---Went somewhere else and for only $200 replaced rear wheel cylinders and brake pads. Drums were fine. No Noise! Works fine.---THEY OVERCHARGE AND ADD UNNEEDED WORK! BEWARE! They seem nice, but they are after your wallet.

Ba
Review №74

I took my car in to have them do a front end alignment. I just had my alignment done at a different shop and my steering wheel was off a bit. Action Auto looked at the alignment and then told me it was almost dead on just off a bit and did not see any reason to adjust anything and were not comfortable charging me a penny. I have taken my wife’s car here before and these guys do great work and are very honest.

Lo
Review №75

Very polite, very knowledgabled, very helpful, and fair prices. Great place to take your car. They fix everything, not just tires.

dr
Review №76

Came here for a quick light bulb change. Never been here but its down the street from my house so I decided why not give it a try. The guy at the front desk came & Took a look at my burned out bulb. left came back with a new bulb, popped it in and when everything was working I was like great. How much?? He said youre good, have a great day with a smile. Lol i Couldnt really believe it. That was really nice, especially for me being my first time. this is definitely going to be my new home shop from now on

Br
Review №77

Action Auto is the place to take your car!!!! They are amazing! I send all my company vans and personal cars there. Bret Carlton and Tristian are the best! Thank you Action Auto for taking great care of us!

Dy
Review №78

Staff are very friendly and Informative. Prices and waiting times are fair. Overall, I was very satisfied and will be coming back for future repairs and services.

Do
Review №79

Good..... honest work...... I went to 3 other repair shops that gave me the run around, I wound up paying 2 weeks worth of rental car fees, plus parts and labor ending up with the same problem.... I found this amazing Action Auto Shop within 2 days... my car was fixed....they know their stuff.... the guys speak to you with respect and professionalism.....Thank you,,, Thank you,,,,, Thank you.....

Jo
Review №80

Had to get a smog check for my 2006 Toyota and came out satisfied! Thanks to a deal on their Yelp page I only paid half the price! Customer service was great and service was faster than I expected!

T.
Review №81

Great friendly service! Craig is super nice and helpful. Will be back with my other auto service needs.

Ka
Review №82

This shop is awsome! I went to 2 other shops and they could Not get my car to pass a smog test but Action Auto did. They were all very nice, honest and informative. I am definitely going back for whatever else my car will need in the future. Theyre shop is very clean and comfortable while waiting also. Thank you for everything Action Auto!

Li
Review №83

Found Action Auto online and purchased a yelp deal $25 for $50. The smog check was quick, staff professional and according accommodating.Thank goodness for good online reviews.

Jo
Review №84

Very good Service center and Helpful people

Ti
Review №85

Theyre very thorough, complete, and do quality work. Nice waiting room, with free WiFi, coffee/hot chocolate, clean bathroom, comfortable couches. Guys working the front office are very friendly and knowledgeable.

Ma
Review №86

For all my engine needs I come to action auto! Brett and his crew have my car up and running! With a weekly commute of 350 miles a week I needed to take my car to the pros and i drive knowing they did the best job they could. AAA discount at this location as well!

Al
Review №87

Great guys here, I decided to take my car to the dealer for the issues they found but I definitely would have it repaired here if it wasn’t a lease.

Ad
Review №88

Craig has been great, he is the individual who has helped me with my F-150. Thanks for everything!

Ma
Review №89

Found a good coupon online for a smog check so I thought Id give them a shot. They were efficient, have a comfortable waiting area and are polite & friendly.

St
Review №90

I have used Action Auto for over 10 years. They have provided prompt quality service to my wifes Acadia SUV, my T-bird and 1972 Ford Ranchero muscle machine. Service is done right, on time and they drive me to my office when I drop off the car. I couldnt ask for better.

re
Review №91

Smog check was going to take 45 mins. Not a big deal. Showed up at 4:15pm. End of the month my tags were due that next day. I was worried about time constraints it being the end of the day and end of the month etc. The whole thing start to finish with a full *vehicle inspection* took under 30 mins. And the rest of the time i was conversing with the nice guys that work the front counter *super cool* and gave me quick quotes on a few items that need attention on my vehicle. The best part of the whole trip was the free popcorn. Thanks Action!!!!!!!

Na
Review №92

Great customer service fast and easy! Thank you guys for the great work, much appreciated! ( highly recommend this place!!)

Br
Review №93

Excellent service and very honest. I would recommend them to anyone with auto issues.

Ri
Review №94

I went in Friday afternoon for a smog check. The staff was friendly and engaging. They took my car right away. They were so kind to my son and I. The shop was very clean and nice. They had popcorn and coffee and noce couches to sit on. Theu finished my car quickly and I was out the door. I would reccomend this shop anytime!! Thank you for the great experience!!

Ro
Review №95

Came in here for a smog check since it was close to where I was on the weekend. Couldnt be happier that I found it! These guys were extremely professional. They did my smog check and didnt try to upsell me anything! They just gave me some recommendations! Thats what true service is! Ill probably be coming back here to get my tires done because of this visit.

Aa
Review №96

Called about 10 min prior with my issueCame in 30 min before closing, the panel under my vehicle was hanging down. Told gentlemen at the counter a mechanic immidiately grabbed my keys immidiately went out and bolted it back down for no charge. Informed me why it fell and that it was a frequent easy fix.They have gained a new customer for oil changes brake s and other maimaintena strictly because of their customer service.

Ad
Review №97

Honest and quick ... went off referral, Craig knows his stuff and will treat you well.

Bo
Review №98

Long time customer....always appreciate their recommendations.

ll
Review №99

Very clean office for a mechanic shop. The guys are never pushy, just informative and they give you options which is what you need.

Ja
Review №100

My first time there. The first impression was “friendly and knowledgeable with cars.” It is a AAA approved auto repair in my neighborhood. As a AAA member, I also got 10% off (up to $50) of my total bill. I had an intermittent stalling and starting problem. They did a thorough investigation to pin point the problem and fixed it in a timely manner. They also have a shuttle service to give me ride home and pick me up when the car was ready. Place is clean and professional. They don’t nickle and dime every little detail. I felt I was well taken care of at the end of the day.

Information
59 Photos
100 Comments
4.4 Rating
  • Address:9052 Walker St, Cypress, CA 90630, United States
  • Site:http://actionautocypress.com/
  • Phone:+1 714-826-1880
Categories
  • Brake shop
  • Auto repair shop
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Tire shop
  • Truck repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–3PM
  • Saturday:Closed
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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