This store used to be a more comprehensive representation of the brand’s offerings (all high end) but now specializes in the rarest, which is the Purple Label line (think highly exclusive materials and very limited production volumes, sweaters and such could be around $2,000 and made-to-measure suits past Tesla-prices).The staff are the best, the store is brightly lit and arranged with multiple rooms adding dimensions to the space, the variety of options are impressive and these products have lasted me well over a decade so the investment is worth it!Buy it nice or buy it twice

I dream of wearing Ralph Laurens A-list designs and quality that is very much appreciated by discriminating shoppers.

I bought a linen polo shirt after 1 week find out the quality is so bad! I went there to return by receipt in my hand but they didn’t behave me in a polite way and didn’t accept to return.I am totally not satisfied about the quality of the shirt also the manner they behaved me at all!

Good place, and I got good things. Great quality. I give al 5 stars for the quality, but customer service needs improvement.I had pretty bad customer experience today. This is from three times being at the store... First time I came a bought shoes and a jumpsuit. I decided I need some alteration on my jumpsuit, and the salesperson Cici (Inhae) helped me to get the alteration set up. Well I paid for everything, and she invited me back for the alteration person to measure and see how I want it to fit.Alternation is done very well and I am happy with it. When I came pick it up, I was ready to pay the alteration fee and go back to work. Cici (Inhae) didn’t want to take the money, she said I was already charged for it... I left, and was about exit the mall... Cici was running trough the whole mall after me to catch me before I left... she told me I have to return to the store and pay the alteration fee. Oh this was such an embarrassment, she ran after me like a stole something...and when we entered the store back so I pay the fee, every associate there looked at me like I stole something also... This is such a small amount to pay in comparison with what the clothes costs at Ralph Lauren, and I wasn’t running away from paying it... However, this experience of a salesperson running through the whole mall to catch me before I leave when it wasn’t my fault, it screwed my day and took a very long time...as I had to go back to the office!!! It took her 20min to figure out how to charge alteration fee, because it was coming out taxed... I think she grabbed a store manager to help her zero out the tax, but my time was valuable, and it was lost and made me feel embarrassed.It is very bad to chase your customers, especially when they’re willing to pay!

If you are a Polo aficionado like I am, stopping at this store is a must. Surrounded by purple-label polos and exclusive wardrobe offerings, every one interested in the high life will find something to admire (and even purchase if you have the means!)

The customer service is incredible in both Women and Men dept. I had a great experience with the Manager Ani when I needed help to order items from other location. Friendly yet polite in every way you can expect.

Austen was super helpful, and courteous. He made the whole shopping experience much more pleasant, as it has always been intimidating for me.

Great selection at this store, new Mens collection is elegant and looks great, Womens selections are always amazing as well.

Not too crazy about this bland style. And the prices are way to high for what you get.

Finally with 50th Anniversary collection, we are back to the timeless designs of Ralph Lauren. I hope it continues.

Too expensive!

Good clothes

Kool spot

Nice place

Excellent

Good for an american designer

A polo store in the Costa Mesa Shopping Mall.A genuine store, not an outlet store.

It is luxurious all kinds of clothes polo