Staff here are very helpful nowadays – not like a few years back. They really go above and beyond for you in customer service excellence and encyclopedic knowledge of their products. Kudos, guys~!

Items are heavily displayed, not enough room which makes the store very crowded

I’ve been in this store for many times brought my overseas clients... the staff NOT Friendly

Fantastic customer service in the mens store at South Coast Plaza. Staff are so kind and go above and beyond to make the customer feel taken care of. So refreshing to experience this level of service.

Stuck - up crew, not friendly at all. Very few selection

This Jcrew Men has the best customer service Ive experienced at a Jcrew. Selection is nice and display is aesthetically pleasing to the eye. Would definitely return

Nice store

Overpriced for the lessened quality same-old stuff. With merchandise like this, they could go out of business or shrink like Gap.

This place can be understaffed sometimes but they are super helpful nowadays! Also, their mens clothes and shoes fit well and look great. The prices are very compteititve too.

Always buying clothes here. The staff are very helpful if you need to get prepared for a special occasion or just putting together a great outfit.

Really friendly staff and a decent student discount. Frequent sales make it a good place for quality clothes.

A variety of very good looking clothing.

I like shirts here the most

Great selection of merchandise. It can be a little difficult to get help on the floor when its crowded, but overall a solid J. Crew

Nice products with fair prices

Great brand and store for men’s wear!

I have a hard time getting attention in this store. Not sure if im not pretty enough or look poor but im always begging for help with things.

Sales staff has a terrible attitude - definitely weds to be improved before I shop there again.

Great 50 percent,holiday discounts

The styles are getting ugly.

Great, friendly staff and wonderful clothes

Clothes are great, but service was subpar. Employees were too busy with themselves to help the clients.

The employee gave great recommendation

Quality has been declined overtime

Selection is not a lot but the quality is great

Understaffed

Poor quality