The young man that help me out was friendly and very helpful. He welcomed me even thou he was technically closed. Thank You for an awesome service!!! 👍👍👍👍👍

Always love cricket have for years it was so glad when they moved to cricket store to Cortez moved from AT&t to cricket its so easy and so much better price go to cricket awesome phone service!

Went to cricket today an they need different employees. Went to go get a new phone an i have gotten several phones from them an its been great everytime but today the guy doesnt know what hes doing an obviously wasnt sure about anything. They definitely need to get heather back. I never had problems with her.

Even though my phone was acting up and I need a new one, the employee named Kurtis tried his best to help and was polite, kind.

Extremely friendly an helpful!! Great service here!

Very impressed with my visit today. Heather helped me set up my Childs phone and helped us with google family link! Thank you Cortez Cricket!

☺thank you..i really enjoyed the time i spent the the people at cricket..they helped me a lot..

I was in there the other day and all the workers were great. thank u Thomas, Heather, and Kurtis for your great experience

Had a very pleasant time with Heather! She helped me connect my hotspot to my laptop. We just switched our service over from AT&T in which we had our business account with for years. Super easy transition Thank you!

I came into the cricket store today because i purchased a phone from Verizon and i wasnt able to get all my information on my phone. i went to the Verizon store and none was there so i stopped in at cricket. She did not have to help me and she did it anyway, i purchased her lunch and observed the interaction with her customers. This lady needs a raise and now i will be switching my service to cricket soon.

These people know what they are doing! ive been to other crickets in Utah and have never been treated the way i have been at Cortez. I think these people love their job and truly have people skills. Listen up Cortez People go take lessons from that crew.

Was veary quick

Only been in this place a few time. Every time Im usually in and out without problem. The only time was when I had a issue with my phone not working there was no manager on at the time. The lady that tried to help but unfortunately wasnt able to not by any fault of her owe but company policy. I give the place five stars but the company should be a lot lower than the four stated.

Very patient nice people

Very misleading in their promotional advertising. We were asked how long we had our phones for the “bring your own device” option and we said we had our phones for over a year and one for only a few months. Rebecca kept promising that there would be no problem in porting in the phone number from our previous carrier. Once all said and done I paid over $200 to port in the numbers, activation fees and SIM card fee. So the phones weren’t supported and Rebecca recommended that I go to Las Vegas to illegally unlock the phones to get them to work and there weren’t going to refund me the money I had just spent with them. I find this very unprofessional that Rebecca recommends an illegal action to get the phones to work with Cricket. I just hope one person reads this and proceeds with caution when considering doing business with this company.

Awesome people!

The manager Heather was rude and grouchy. She made me feel unwelcomed. I feel bad for the workers that were in there with her. I refuse to go back into this store ever again

Very nice people

Friendly staff,very good pricing and great coverage!!!

3/7/19 Dark reddish haired lady today gave me Customer Service # and shood me out an hastily.Not helpful.Not friendly.Very rude.