They will help you solve issues with iphones and customer service is amazing. Will definitely come back for tech needs.
I want to thank this excellent business for working with me as a tourist from out of town. They helped me with great flexibility with an unusual problem with my cellphone.
They have great customer service and helped me a lot!!!
Fast, friendly service at a reasonable cost. Really appreciate having them in town!
Great local shop, they know their business and will be completely straight with you. i trust them with all my devices
Brother went inside and got what he needed
Great people! Excellent ethics! The team here at PC411 took wonderful care of me! Fixed my phone and did so in efficient time! Would totally recommend! Thank you all for everything!
I highly recommend this business. Their service has been incredible and I will certainly be back. Kudos to Heather and Aaron!
NO ONE WEARING MASK!!!!I was just in their store no one including employees wearing mask. Two male customers glared at me when I walked in wearing a mask. One made a nasty comment. I know the employee heard and saw what happened and did nothing. As a female walking into a business where I felt threatened I will never do business with them again. In the past I did business there but never ever again. Just not a safe place to take my business
I have had multiple, positive experiences with these folks. Heather is wonderful and runs a great business. I had to replace my entire phone screen w/ a curved edge, and Heather and her team did an excellent job getting the part in and installed for me.
I would give this place a 0 star review if I could. I don’t ever post on theses but, this place managed to turn my cracked phone into a phone that doesn’t charge anymore.Ignored my call/texts about my phone that they had over a week.Completely kept me out of the loop on what was happening with my phone. Then wanted to charge me a installation fee for fixing the screen but breaking it worse.
In my opinion, their service/knowledge is impeccable ...for me they are the only phone/computer repair business I will use.. their service is always friendly and honest and their fees are fair..I highly recommend PC411,LLC
Brought my PC in for a diagnostic in the morning, ended up needing a new part, they had it on hand and replaced it the same day. Even busy, they still had excellent customer service.
Always helpful and understanding. They have amazing customer service.
These guys are super helpful and knowledgeable. They made the repair and gave me a very fair price!
They got my Google Play back onto my phone and restored a missing app in no time! Great service! They saved me hours of frustration.
Awesome Folks they do a great Job
This store is amazing. They fixed my phone screen and are honest and fair. If you ever have any issues with computers or phones please go here, you will not be disappointed. Aron goes above and beyond!
PC411 is an awesome business, and awesome people work there.
Would never recommend this place to anyone. I took my daughters iPad here to get a screen repair. The guy was a complete weirdo, seem like a crack head to me. Impatient, walking around back and forth and obscured comments were said while I was trying to figure out what was taking so long for them to fix my iPad. They are an unprepared company. In the passed I’ve heard bad comments about this company from people in this town & they didn’t recommend this place either! But I took a chance that I should’ve never taken! They took almost two weeks, not even fixing my iPad, so I picked it up (iPad torn apart) and took it to another place (CPR) in Farmington and they fixed it, that same day, for a cheaper price!!! & In (1 hour) Please Take your business else where!!!!
PC 411 had my laptop for nearly 2 months, OR MORE! They never called and I just drove down to get it back. They removed everything from my hard drive!!!!! It just needed a new fan, which they were unable to accomplish . They ruined my laptop., and they destroyed everything on it and gave me a device with everything from my laptop on it then charged me! I was stupid enough to pay. STAY AWAY FROM THESE JOKERS UNLESS YOU WANT YOUR COMPUTER TRASHED, LIKE MINE...
They helped me emensively. They know what they are doing.
I love that place very helpful gud service
These guys are amazing! They were able to back up all my files within 30 minutes and charged 30 dollars less than the first repair shop I tried out. The first place I went to told me they couldnt back up my files and I thought I had lost all my pictures that meant a lot to me. Im so happy I came across this place, they were very helpful!
Absolutely worth my money!! Had a bad iPhone battery and they took care of it with their quick services. Now my iPhone doesnt die so fast on me, thank you!!! Definitely recommend going here for a cheaper price and fast generous service.
Aaron is a great person who can knows his computers and cellphones and his people skills are great.
Very helpful, knowledgeable and is willing to take the time to explain stuff..
These guys are good at there job very fair priced and will treat u right
Awesome place very friendly people and knowledgeably about computers
My laptop was badly overheating. I tried another computer repair place in Cortez but they were very backed up. So I tried PC411. The repair person there gave it a good air cleaning while I waited and its back in normal working order. Very eager and able to help. Ill be taking my repair business here from now on.
Very helpful and friendly
These guys are the best! Aaron is a computer genius! Heather is wonderful! All of them are terrific to work with!
Great fix-it place for your phone or computer! Customer service is wonderful! Would definitely recommend to others!
Heather and her staff have been great! She is always friendly and willing to help. I have never had a bad experience there.
Thank you pc411! I will always recommended Heather and her staff to everyone I know. They are fast,easy going,great price,and great location.
Good
Always helpful, always knowledgeable, always friendly, always a fair price. Great!
Oh, no! My phone broke in half! What do I do? Heather is the greatest! Searched and found an identical phone and put my card in it so I didnt lose any contacts!
Awesome place to get your devices repaired!
Great staff
Friendly professional service
I never herd of this place or even seen the building an I always drive by it but was recommended from a guy ..dropped my ps4 off an they downloaded my files that I wanted it was easy peasy lemon squeezie the guy that works hear is super friendly didnt get his name tho they got phone an phone cases for sale computers an many other things
The guy was knowledgeable and curious.
Quick to get to work on my needs good prices
They take good care of you.
Good service
They got 3 stars, they were nice and friendly but it was dreadful to try and get a hold of them. I left several messages never got a response till 2 weeks later when I physically went in.
Very helpful, very knowledgeable, very patient
The owners and staff here are somewhat knowledgeable, and extremely helpful. Ranging from cellphone accessories to computer parts, I go here before I leave Cortez to shop in Durango or Farmington for iPhone and Android stuff. The tech support is good and usually onsite.
A few odds and ends good hometown service.
Heather is awesome and Im pretty sure if she cant fix your phone then it cant be fixed!
Very knowledable
Very helpful!
Great service great staff
You guys were so wonderful to me. I came in with a jammed sim card and you guys took care of it so quickly and skillfully. I loved your attitude, the music that I got to listen to while waiting, and I love that the lady who fixed my phone agreed to me giving her a hug in my excitement! Lol thanks for the wonderful experience in such a stressful moment while passing through town. Thanks Cortez, Colorado from Seattle WA! 😊
Knowledgeable, correct diagnosis, quick repair and reasonable price. Thats good business.
Very helpful. :-)
Nice people, good selection of cases and glass for phones, reasonably priced refurbished equipment.
Awesome fixed my broken screen in a couple hours like new
Owner went well out of his way to make sure my laptop was ready for school. Definitely recommend for your computer needs :)
Aaron was very fair when a screen fell off of my phone. He does what he says he will do. I really respect that. I wouldnt go anywhere else.
Quick and friendly service. Replaced the screen on my iPhone 5s.
I dont think I would go back there
These guys know what they are doing!
Great people very knowledgeable
Great service, except I still have computer problems
Very helpful
Fast & friendly
Fast and friendly!
Aaron!