Ashlyn was extremely professional with sincere customer service after dealing with a gentlemen with dreads who worked there. He seemed very flustered and anxious when a few of us customers came in the store. He was very rude, sarcastic and needs a course in customer service.
Easy and well Organized, got in and got what I wanted. And the Staff was excellent
Took my daughters clarinet in today to be worked on. Itll be a week or so until its ready but the service was amazing. Neil helped me out majorly. I was in a situation where I didnt have much time which he went above and beyond for me. I appreciate it more than words can explain. I have no doubts that when I get my daughters clarinet back, itll be great. I highly recommend. Thank you so much. See you soon.
Outstanding Service! I took my trumpet in for a cleaning and not only did they charge me $30 less than I had expected but they also fixed and added a ton of stuff! Very happy with the service there.
Super helpful staff every time I come in. They are not pushy to try and sell me the most expensive guitar, they get me exactly what fits my needs as a beginner will continue to come back!
My experience with you I was very very conversation thanks so much nice donavan and Neal.
Just got my flute back from repairs. Great job! Feels like brand new.
Dont trust their website if youre ordering something. I ordered a drum set and was told it would take about 2 weeks to arrive. 6 weeks later they tell me they need another $182 to place the order because they listed the set with the wrong description.Follow up! Just got a call from one of the awesome people in the store. He went to bat for me and was successful! I will be getting the set at the original purchase price!
This is a nice music store. They also offer mussic lessons for every instrument.
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Not a bad little place considering its small size. Good if youre just looking for accessories. Was looking to just pick up a pack of guitar strings and didnt wanna drive 30 minutes to another store. This place is only about 10 mins from me. Only thing I have to knock off a star for is that the prices on their strings are higher than market value. $6 for a $4 pack of strings. (Daddario) And $7 for a $5 pack. (Ernie Ball)
Unreasonable and rude when seeking a refund. We were treated like thieves being told we had to wait for our refund and someone would contact us. 2 weeks later with no contact, we made contact only to find out nothing had been done to process our refund. 2nd time in the store we witnessed a refund, to another customer, being processed on the spot!NOT RECOMMENDED!
Scheduled lessons for my daughter for christmas, she wanted them for 2 years....first lesson cancelled. Going in to refund 300 dollars and broken dreams.This place sucks.
Friendly and helpful staff willing to go that extra mile.
I used to take lessons here before the instructor moved stores. Theyve got some selection. Not much on the terms of percussion.
Probably the worth company even when dealing with customers service not worth the trouble
Friendly employees good prices
Lots of instruments and music for sale packed into a single location.
We were really rushed because I forgot my Clarinet for the Italian festival and they had it right out for us when we got there.
Shop here all the time when i need music supplies
Always buy my guitar strings here and anything instrument wise. Many trumpets bought here as well.